#there was an error generating a response

17 messages · Page 1 of 1 (latest)

slender glacier
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I am not sure if it is the problem witha free version that everytime i load and ask a question, it answers. The next question i ask it says "An error occured. if this issue persists please contact us through our help centre.

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glad ridge
patent ether
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I'm experiencing this as well.

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Website reloading is not helping.

unique scroll
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same

orchid cliff
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just click refresh

south ivy
charred bluff
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Same error here, and it happens everytime, Even after reloading. Both on my system and phone.

serene bay
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Having the same issue here. Reload does not help. I'm a ChatGPT Plus subscriber.

shell berry
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  1. Log out of all devices: Please ensure you have logged off from every device connected to your account. Once done, log back in.
  2. Disable VPNs and proxies: Ensure that all VPN and proxy connections are disabled on your devices.
  3. Disable problematic extensions: Check for any unnecessary browser extensions that could be causing issues and disable them. Please note that some antivirus software may interfere with your connection, so consider deactivating them temporarily.
  4. Firewalls: If you are using a work or school network with a firewall in place, try switching to a mobile data connection or using your cellphone as a hotspot.
  5. Browsers: Use a different browser or incognito mode: Test your connection in a new browser or by using your current browser's incognito mode. (Chorme/Edge are the same browser internally, try using firefox)
  6. Troubleshoot device-specific issues: If the issue persists only on your PC and not on your cellphone, review steps 1 through 5 to identify any potential issues on your PC.
  7. Contact support: If the problem remains unresolved even on your cellphone, please reach out to the support team at support@openai.com for further assistance.
naive raptor
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I've been having this problem for ever. And no refresh doesn't work either

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Done all of the above, too.

shell berry
void ivy
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ohhhhh my godddd

image.png
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firefox also can't use

random crater
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I have ever worked. That is so called "rate limited errors". The best way is using bacth method. I have rich experience of soling this.