Hi I am getting this 24/7. I am on paid account and getting exception thru API:
The server experienced an error while processing your request. You can retry your request, or contact us....
Now its again almost every second request. Its happening for a few days now. I am trying to launch a business on it, but this is extremely unreliable.
Do you have an idea how to fix it? Seems like problems on OpenAI side. Thank you
#The server experienced an error while processing your request.
56 messages · Page 1 of 1 (latest)
sometimes I have respond within a second and then this error for a couple of minutes and its keep happening so many times
I’ll take a look today, can you dm me your account email
Sure thanks a lot. It looks like it works like a charm now
Dunno what happened
Pmed you now
I have been getting this a lot this morning:
{"error": {"message": "The server experienced an error while processing your request. Sorry about that! You can retry your request, or contact us through our help center at help.openai.com if the error persists.", "type": "server_error", "param": null, "code": null, "internal_message": "Error while processing api.v1.engine.text-davinci-003-g-c9-65cb78595b-dtkcs.1138855.srv-zSttsB0ZUKHTo30vasetJXVm.c9d489135e0679456090a858d40ff55a: [api.v1.engine.text-davinci-003-g-c9-65cb78595b-dtkcs.1138855.srv-zSttsB0ZUKHTo30vasetJXVm.c9d489135e0679456090a858d40ff55a.0.0] Request to pipereplica text-davinci-003-g-c9-default-54df6778d8-bx5jg timed out after 30s"}}
The prompt is like 1500 tokens.. I hope that's not the problem because I was planning to use up to close to 4000 sometimes
I'm getting the same errors and can't figure it out...
Yeah there’s issues today, I will look!
So I am getting this error, pictured below - but only when trying to prompt in one of my chats. If I start a new chat it prompts...
looking
i think you might be the only one seeing chatgpt errors? what does the network tab in the inspector say for the fail reason
Where do I find that?
in your browser, click Inspect then click Network tab and look at the request fail reason
also this thread is for a different error you should start a new thread
this is an API issue
Oh! Sorry.
np!
Should have resolved today
I have been getting the same error all day and I have Plus as well
this is completions api, please open another ticket if youre talking about chatgpt
Still seeing a bunch of errors this morning, seems overloaded. I wonder if the new model that ChatGPT Plus is using which is supposed to be faster would also be more scalable for API purposes?
"The server had an error while processing your request"
We still have a lot of "The server had an error while processing your request. Sorry about that!" today on API call
Me too
same error whole day
also last I checked they have not updated their status.. seems like they need a few engineers in different time zones/continents
don't click on that, looks like phishing or something
I can't report, not friends with modmail
reported
I've develop a quick "fix" to mitigate the openai.error.RateLimitError: https://www.callmefred.com/how-to-fix-openai-error-ratelimiterror-the-server-had-an-error/
Moxi same here, 429 errors for just one request from my localhost, 1 request every 30 seconds or every minute, every second or third request I do fails with a 429
I have tried exponential backoff
Do NOT do this. They are charging prompt tokens for failed completions. Don’t believe me? Check your usage history.
You shouldn’t be charged for failed completions
If you are definitely file a support ticket and dm me your account email and I’ll escalate it
You're right I shouldn't. But I am. This sucks lol.
I've tried both to no avail.
you filed a ticket right? ill forward your email tos upport
dm me your account email
Amazing, ty!
So. Any news on the fails today?
429 is resolved, 500 i am unsure because we are fixing a network issue but maybe the 500 will be back after