#Conversations Unavailable After Upgrading to Paid Version of ChatGPT

23 messages · Page 1 of 1 (latest)

stone shuttle
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Bug Report:

Steps to reproduce:

  1. Login to free version of ChatGPT
  2. Start a few conversations or more. Reach your limit for the hour.
  3. Upgrade the account.
  4. Attempt to add to the conversation you created during the time you had the free version.

Expected result:

Posting should work with the paid account even if it was from a previous conversation. Also the error message should be spelled correctly.

Actual result:

It is showing an error that says An error ocurred. Try refreshing your browser.

Additional information

Browser: Google Chrome v109.*
OS: MacOS

Screenshot_2023-02-10_at_12.08.00_AM.png
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It is properly spelled occurred

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I realized why I'm seeing an error. After upgrading my previous conversations are all unavailable to post on.

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Conversations Unavailable After Upgrading to Paid Version of ChatGPT

last elm
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Having the same problem. Conversations should migrate to the paid version.

summer pecan
# stone shuttle Bug Report: **Steps to reproduce:** > 1. Login to free version of ChatGPT > 2. ...

Since I haven't switched to the paid version yet, I'm interested to know if Open AI assured them in writing when they switched to the Upgrading to Paid Version of ChatGPT that previous conversations would remain available after switching to the paid version? So, that ChatGPT still remembers the posts from the x_paid_x version?
Correction: So that ChatGPT still remembers the posts from the free version?

twin jolt
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Encountering the same problem

alpine marsh
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same problem plus 1

alpine marsh
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Try to open an new chat. I works for me.

vital juniper
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@alpine marsh @stone shuttle @last elm how did you guys manage to upgrade? Most of us seems to not be able to upgrade. Are you located in the US?

quaint pineBOT
stone shuttle
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All the conversations were still available. It's that I couldn't continue the chats without encountering an error when submitting.

restive wharf
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same issue

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please help

summer basin
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Same issue just opened another bug report didn't see yours.

solemn folio
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I just upgraded and receiving the same error as well. I cleared all cache, cookies, and site data, but still getting the error 😦

sharp turtle
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Same problem: I just upgraded to Pro, and now ALL new requests to previous (free) conversations give me error "An error ocurred. Try refreshing your browser.". Refreshing the browser does nothing. Log-out and log-in again does nothing.

frozen lynx
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just upgraded, same issue

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Opening a new chat works.

restive wharf
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No disclaimer

stark bolt
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I'm having the same issue with my account. I signed up using the Gmail authentication. I haven't been able to get replies to any of my prompts for the past 2 or 3 weeks even though I paid the $20 for the plus subscription and it shows me as a plus subscriber.