#Can't use Dall-e on the web.

6 messages · Page 1 of 1 (latest)

thin field
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I log in normally through the web UI using the auth0 flow.
I try to submit my prompt and this error pops up in the red box below:

Incorrect API key provided: sess-a8J*********************************HphV. You can find your API key at https://beta.openai.com.

shell quest
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A possible solution to fix this issue could be to try closing your browser and clearing your cookies. Additionally, you can try using a different browser. Another potential solution could be to generate a new API key by navigating to https://beta.openai.com/overview, selecting the "Personal" section, clicking on "View API keys," and then pressing the "Create new secret key" button. Give both of these solutions a try and see if they resolve the issue.

thin field
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I already did both. I promise. also the keys are different

The generated ones (on my profile) start with "sk-" (short for secretKey)

and the erroring ones are starting with "session-" (Cause they are assigned during the login session)

So it's not really complaining about my personal secret keys per se

shell quest
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I see, in that case, there's unfortunately not many other options to try other than to wait and try again later, it may be an error from the API

thin field
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I suppose it's an API error. 🙂 No worries though.

I just wanted to raise the issue.

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Thank you very much