Unofficial FAQ

[grizzled lantern]

Unofficial FAQ

[grizzled lantern]

𝐈. 𝐂𝐨𝐧𝐧𝐞𝐜𝐭𝐢𝐨𝐧 𝐈𝐬𝐬𝐮𝐞𝐬

• An error occurred. If this issue persists please contact us through our help center at help.openai.com
-> Refresh, Clear Cache & Cookies, Disable Vpn/Vps/Dns and any other 3rd party CA and extensions that may interfere with cloudflare. Restart acc session (login and logout and clear cookies & cache) > Restart browsing Session
° If it still doesn't work, Switch Browsers > Set dns to Cloudflare to bypass intermediary cdns > Flush Dns Cache > Flush local domain cache.
• Too many requests in 1 hour, try again later
-> Wait patiently or impatiently for exactly 1 hour.
° What is the request limit?
-> The request limit is unknown but it's likely to be based on req/min and 3req/min seems safe
° I only sent a few prompts and got the error
-> If you only sent a few prompts and got the error, Give Feedback (Click on the thumbs up or thumbs down button on the right), Clear Cache & Cookies and wait patiently for 1 hour so that this won't occur next time
• Access denied: Error code 1020 "You do not have access to chat.openai.com. The site owner may have set restrictions that prevent you from accessing the site."
-> Option 1: Refresh, Clear Cache & Cookies, Disable Vpn/Vps/Dns and any other 3rd party CA and extensions that may interfere with cloudflare. Restart browsing Session
-> Option 2 (If option 1 doesn't work): Switch browsers > Set dns to Cloudflare to bypass intermediary cdns > Flush Dns Cache > Flush local domain cache (Google it if you're unfamiliar). Switch Local Network > Switch Device
• ChatGPT is at capacity right now
-> Servers are at capacity and won't accept newer sessions (logins) so you're in queue along others and once there's less load you can login.
° When is there the least amount of load to the servers?
-> When the west mainly America and Europe are asleep

𝐈𝐈. 𝐒𝐢𝐠𝐧𝐮𝐩 𝐈𝐬𝐬𝐮𝐞𝐬

• Issues at signup with phone number and not receiving SMS
-> Contact Support at [e-mail] or help.openai.com
• Region locked and can't access it due to phone verification
-> There's no known way to bypass it, even if you managed to use a non-region locked phone number using Vpn/Vps/Dns. Cloudflare either gives ERR_TOO_MANY_REDIRECTS or it won't let you pass CAPTCHA using TOR & I2P will get you banned after ~3mins also yes VoIP's don't work.
𝐈𝐈𝐈. 𝐁𝐢𝐥𝐥𝐢𝐧𝐠 𝐚𝐧𝐝 𝐀𝐜𝐜𝐨𝐮𝐧𝐭 𝐈𝐬𝐬𝐮𝐞𝐬
• Your account is not active, please check your billing details on our website
-> There is no current known way to fix it since only a few users have encountered it. Try contacting support at [e-mail] or help.openai.com
𝐈𝐕. 𝐆𝐞𝐧𝐞𝐫𝐚𝐥 𝐂𝐡𝐚𝐭𝐆𝐏𝐓 𝐅𝐚𝐐
• The bot stops midway sentence or code
-> It's cause of the token limit and the limited is unknown but it seems like it's 300~1000 Tokens depending on the request. Ask it to continue from a certain point or split it up
° How to do it for code?
-> Ask it to continue from the code block like continue from example function or a specific line like continue from `example = 1+1
• Where can I access ChatGPT?
-> Access it at https://chat.openai.com/chat
° I can't pass Captcha
-> Switch browsers or follow steps of Error code 1020
• Is there an official app available for it?
-> No, there is no official app available for Openai so far and all those are either scams or webview over the websites.
° I need it for ease of use
-> If you want it for ease of use you can click on the add to homepage button that should be on most browsers when you're on the website. if you don't find it, Google it for your specific browser.

[onyx berry]

The mods have already stated that there is not going to be an official faq for a while. This is the best we have.

DISCLAIMER: As a Discord community, we don't know any official news about Premium Plans. The information is just not available at this time. If it's not here then it's probably at the Offical FAQ

• Official ChatGPT FAQ: https://help.openai.com/en/collections/3742473-chatgpt
• Official Help: [e-mail] or https://help.openai.com
• How to contact support using help.openai.com?
-> Visit help.openai.com > Click on the icon at the bottom right (If you don't see it disable extensions > restart browsing session) > Click on send message > Try finding your answer by typing in that search box > If None match your case click on No at the bottom right > Provide email address and write your problem

[empty shoal]

There's now an official ChatGPT app for iOS, the FAQ should be updated