#Unable to login

4 messages · Page 1 of 1 (latest)

pine matrix
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Says my password is incorrect when it's not, tried resetting it but not getting any emails, clicked resend a dozen times, still nothing.

green anchor
# pine matrix Says my password is incorrect when it's not, tried resetting it but not getting ...

Maybe you created your account using your Microsoft or Google account, because if it says incorrect password is because it is, the login is not handled by OpenAI, it is handled by https://auth0.com.

So they will not be able to help you since the errors they have do not depend on OpenAI.

Auth0
Auth0: Secure access for everyone. But not just anyone.

Rapidly integrate authentication and authorization for web, mobile, and legacy applications so you can focus on your core business.

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Also check your spam folder, maybe the reset link was sent there, if you didn't receive anything it is because you don't have an account created.

pine matrix
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Worked... I did sign up with Google but for some reason it wouldn't let me sign in with Google when I tried earlier, so it's resolved now :)