Got the wrong weekly rewards | Jurassic World Alive | Page 1

toxic sedge Jan 19, 2026, 4:06 PM

#

Collected the weeklies and they were wrong. Have since changed back to what they were before.

manic echo Jan 19, 2026, 4:34 PM

#

I had the same thing on both alliance incubators

#

a friend of mine too

grizzled bronze Jan 19, 2026, 4:36 PM

#

Same on 2 accounts. I contacted support in game.

round jewel Jan 19, 2026, 7:13 PM

#

Same here! I also contacted support in game, and it told me that they have 48 hours to respond in the chat. So I have to keep the support chat open 48 hours?🤣

toxic sedge Jan 20, 2026, 3:03 PM

#

Hey ppl that know stuff! Do we need to submit a ticket or is it a blanket thing they just gonna send out?

manic echo Jan 21, 2026, 10:21 AM

#

a friend reported this to the site's support team, they were told that it would be looked into

toxic sedge Jan 22, 2026, 4:32 PM

#

This is help and support right???? There hasnt been a single response from anyone in like 6 days. Even after this infestation filled update no one can take the time to update the playerbase??? Unbelievable!

crude jay Jan 22, 2026, 11:54 PM

#

I put in a ticket and they sent me my correct rewards through the game mail

#Got the wrong weekly rewards