#blank map

13 messages · Page 1 of 1 (latest)

stark widget
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hello i was wondering if you could help me one of the members of our alliance keeps loading there map it keeps showing up with nothing on it they dont have any suppy drops or dinos to dart or raid bosses

sullen hamlet
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Hey there, sorry to hear that the map is completely blank. Is your friend able to see Interactive Objects outside their range?

stark widget
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he did until he did a strike tower then it disapeared again

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also i am having trouble i have to reload my map

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to recieve invites from my team in my alliance

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and its working today

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but yesterday my game didnt load it was stuck on at first it showed 1/30

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and wouldnt budge

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all daythen today it was stuck on 7/30

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but then finished loading

sullen hamlet
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Oh, I see... If you're still experiencing loading issues, I truly recommend getting in contact with our support team for further assistance. They can be reached out to here: https://jamcity.helpshift.com/hc/en/61-jurassic-world-alive/contact-us/?p=web. Also, if your friend's map is still not loading, they can submit a report as well through the aforementioned link

stark widget
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ok thank you very much for your help and ill keep in contact and let you know how it goes and if i keep having issues ill contact them or if i have any other issues ill keep in touch with you i really appreciate all of your help you gave me

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you guys are awesome