Account issues | Jurassic World Alive | Page 1

barren vortex Sep 20, 2023, 2:37 PM

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My game for some reason will not connect to my account and this started happening yesterday once the update launched I can’t even play the game cause my game cannot connect to my account

hidden grail Sep 20, 2023, 2:48 PM

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barren vortex My game for some reason will not connect to my account and this started happenin...

Is your account linked by Facebook by chance? So far that seems to be the case for this issue

barren vortex Sep 20, 2023, 2:49 PM

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I don’t have Facebook so no

hidden grail Sep 20, 2023, 2:58 PM

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Interesting, maybe a broader problem then

barren vortex Sep 20, 2023, 7:49 PM

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Every time I try to enter the game I’m stuck on This and the game won’t connect to my account

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odd folio Sep 20, 2023, 11:38 PM

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Hey my friend, sorry to read that your game is not loading. I truly recommend contacting support at https://jamcity.helpshift.com/hc/en/61-jurassic-world-alive/contact-us and they can help you with this.

Contact Us — Jurassic World Alive Help Center

Are you looking for help with Jurassic World Alive? You can ask for help by creating a customer service request.

barren vortex Sep 21, 2023, 12:20 AM

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Alright seems reasonable only problem is I can’t even get into the game

#Account issues