#support isn't helping or understanding.
1 messages · Page 1 of 1 (latest)
After winning another battle, I reached a new high score, but back at the battle menu, I was still showing my previous score, BUT, the leaderboard has my new score as my high and current.
So now, when I battle again, my score will be calculated from the 5790 score, instead of the 5826. (Which should actually be 5855 from the previous time it didn't award my trophy's
Hey there, I'm sorry to hear about what you've experienced with your Trophies. If you have already gotten in contact with our support team via ticket, please wait until they get back to you. If you haven't done so yet, please provide the same details you have provided here on Discord along with the screenshots so they can gather as many details as possible concerning what happened to your Trophies. Appreciate the report!
I've given all the screenshots to support through the ticket I started. They are either not understanding, or not trying to help. I would love to post the replys I'm getting from them, but I don't know if that's allowed. Nothing remotely helpful through my support ticket
After 1 loss
I truly understand how you feel concerning the trophies you've lost; however, be assured that an agent will take care of your case soon. Appreciate your understanding my friend!