Payload Cloud: Missing Domain DNS data | Payload | Page 1

orchid raptor Sep 19, 2023, 1:54 AM

#

I'm trying to set up a domain to publish my site, but I'm seeing an empty table.

jolly mossBOT Sep 19, 2023, 1:54 AM

#

New Community-Help Thread Created!

Help is on the way! To mark it as solved, use the /solve command. In the meantime, here are some existing threads that may help you:

Documentation:

orchid raptor Sep 19, 2023, 12:52 PM

#

Payload Cloud: Missing Domain DNS data

orchid raptor Sep 20, 2023, 7:48 PM

#

Any ideas? I've tried again by adding my domain again, no luck, still empty.

peak rampart Sep 20, 2023, 8:29 PM

#

Hey @orchid raptor, we can look into this. Have you used this domain in another Cloud project before?

orchid raptor Sep 20, 2023, 8:30 PM

#

no, first time I try adding a domain (the one in the screenshot is a 2nd one I added as a sample)

#

Project ID is : 64eea7f2e2598151eae031a8

peak rampart Sep 20, 2023, 8:33 PM

#

Okay, thanks for the info. We're taking a look now

orchid raptor Sep 20, 2023, 8:33 PM

#

thanks

frozen plume Sep 20, 2023, 8:42 PM

#

Interesting, I was just able to add a custom domain to a project without issue. Can you try deleting and re-adding one?

orchid raptor Sep 20, 2023, 9:00 PM

#

I tried that an hour ago, let me do it once more.

Done. Also note, when you delete or add a domain on that screen, it wont refresh the UI to display / remove the table

frozen plume Sep 20, 2023, 9:01 PM

#

Noted, thank you

#

I will dig deeper into this.

frozen plume Sep 21, 2023, 12:21 AM

#

@orchid raptor Looking into resolving this now

frozen plume Sep 21, 2023, 1:01 AM

#

Pinpointed the issue, and re-added your domain. Let me know if you have any other issues 👍

orchid raptor Sep 21, 2023, 2:31 AM

#

it's all good now, thanks a lot @frozen plume !

compact hollow Nov 22, 2023, 9:05 PM

#

I am experiencing this same issue. The Domain was previously hosted with firebase but has been removed and is now inactive. The DNS data is missing for my account. Payload UserID 64ed10091306006e662d628e

#

Project ID is 65529eef84ca19c2fb80f283. I tried to delete and re-add, refresh, load into another browser, nothing is working. Please advise asap!

frozen plume Nov 22, 2023, 10:32 PM

#

compact hollow Project ID is 65529eef84ca19c2fb80f283. I tried to delete and re-add, refresh, ...

Hey @compact hollow , looks like there was an error in our DNS provider. I've recreated the one you attempted to create, and it now shows the values. Please let me know if you have any issues.

compact hollow Nov 23, 2023, 6:19 PM

#

Why is the name @...this does not seem to work.

#

#

I removed the @ and it did not error, but the page does not seem to be working correctly

frozen plume Nov 24, 2023, 1:07 PM

#

That is how apex domains are configured (Vercel does this similarly). What is your registry? I'm not sure why that would be considered invalid.

#

Also, why does your custom record say shroomspy.com/A?

compact hollow Nov 24, 2023, 6:10 PM

#

Registry is google domains. Where do you see the custom record saying shroomspy.com/A? It seems to say shroomspy.com from my side. I can successfully host the site from other services. Not sure why there is so many problems so far from Payload. I would like to get it switched over. Please advise.

frozen plume Nov 24, 2023, 6:28 PM

#

I'm looking at your screenshot

#

Let me dig in deeper here

compact hollow Nov 27, 2023, 8:48 PM

#

Hey Elliot. Have you discovered anything? I am currently indexing the site on google and need to leave it up. So If I switch, it needs to work.

frozen plume Nov 27, 2023, 10:37 PM

#

Everything looks correct on our end here

compact hollow Nov 28, 2023, 7:27 PM

#

Working now. added this line to replicate another service. not sure if it made any difference...

#Payload Cloud: Missing Domain DNS data

Documentation: