Images disappear after deploy

[rapid belfry]

Hey guys, i have an app deployed on render, and each time i deploy a new build, images are gone from media collections. Did someone had that problem?

[scenic quest]

@rapid belfry How are you handling your file storage? The default in Payload is to save files locally to the express server running node.
It sounds as though you are using storage on the server instance and that instance is replaced each deploy. The docs talk about it here: https://payloadcms.com/docs/production/deployment#file-storage

[brazen otter]

Hi @scenic quest we are experiencing the same issue with images disappearing after each new build during the deploy stage. We are using Payload Cloud and it looks like the file storage is setup correctly, so I'm not sure where/what to check next. Would be great if you could help out - thanks in advance!

[scenic quest]

This has to be a configuration issue. We will Dm you to find out which project is yours.

[ripe verge]

@brazen otter Let's keep troubleshooting here as much as we can. Like Dan said, images that disappear after each deploy typically means that your cloud storage is not configured correctly. It is likely writing to the ephemeral disk that is created for each new instance of your application.

A few questions to help troubleshoot:

• Are you using one of the payload cloud templates? If so, which one?
• Can you check that your project's config is calling payloadCloud() inside of your plugins array? This comes from https://github.com/payloadcms/plugin-cloud