#a weird issue after windows update

21 messages · Page 1 of 1 (latest)

spice dock
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hi,
i have a GC server (1.4.3-dev) for the 3.2 version, and it worked well until i updated windows today
for some really odd reason, all my accounts disappeared after the windows update (username not found) so i had to create back a new ones
is there a reason why would a windows update cause the accounts to get deleted?
and is there a way to create a backup for the account information so i can restore them later if i needed?
thanks

vale brook
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must be a problem with mongodb, but i dont think you can restore them

spice dock
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i see,
its just odd that your data would get deleted after just 1 windows update

vale brook
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well you can try and check in mongodb

spice dock
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yeah, i just looked in it, no accounts
so i had to create a new one

vale brook
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yeah im sorry but i dont have much knowledge on these things but im sure that if they arent stored in mongodb anymore there is no way to restore them

spice dock
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i see there is something called: export collection
can i use it to backup and restore with add data?

vale brook
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yeah

spice dock
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wouldn't it screw up things if i try to restore?

vale brook
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probably

spice dock
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i need a selective backup just for the user info,
so is the users/players info and profiles are only in grasscutter.players? or its scattered in other places?

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btw looks like i can do selective backup

vale brook
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in grasscutter.avatars (?) your characters are stored in there

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grasscutter.homes has all of your teapot info

spice dock
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i see
so basically it seems all the grasscutter folder in the database have stuff that is about the users that need backup-ing?

vale brook
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yes

spice dock
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ok, thank you for you help ForYou

vale brook
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oh btw, i thought that you couldnt restore with mongodb because there were some stuff in config.json that were related to accounts and might break the game, but apparently not so you can try and restore it with a save file

spice dock
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ok thx 👍

shy oriole
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You would want to export every collection without any _ fields (just uncheck them when exporting), then you could re-import basically without problem. You could just export items/avatars but when re-importing there would need to be an account with the same uid for them to belong to