jagged condorBOT
Video streaming is available in beta on mobile apps starting v0.9.98 and on desktop starting v1.7.13.
You can download the latest version of the Ente Photos desktop app from https://ente.io/download.
-# If your issue is resolved, feel free to use the </solved:1410327008973557843> command to close this thread. If you'd like to ask me another question use </docsearch:1378409618417647708>
odd shell
Can you try and see if downloading the file works? If so, does playing the file locally on your device work?
Not meaning it as a workaround, just mean to check if the device is able to play this format
undone owl
When I will import (i'm importing as we speak) all my files, will the Ente changes be also included or will they get lost?
They'll be included. The app reads the same metadata files back. That is, Ente will read the JSON files either next to the file (e.g. when importing a Google Takeout) or within the metadata folder (as is in your case, when trying to read the data exported by a previous Ente instance).
More info here: https://help.ente.io/photos/faq/metadata#export
This all started on 7 Sep,
Can you send your logs to [email protected], and also please mention in the email if you remember something causing this to stop work (e.g. it was working before for the same video but then something happened around 7th that caused the errors), that will help our engineers track the issue.
(no need to repeat the entire issue, you can just cite this discord thread)