Can't claim the daily lumens.

[fleet agate]

When ever I try to hit the notification to claim my 5 daily lumens, it takes me to a page to pay for Pro, but there seems to be no way to get through the menus back to the lumen claim/purchase page. #1199099746409791588

[fleet agate]

works now. idk why

[wet ember]

Glad its now working for you now

[eager moss]

Same issue happening to me again - it’s been 3 days since I could claim

[untold abyss]

for 1 week! if you dont want then dont cheat people? whats wrong for 1 week or weeks? there is no real human to answer just a bot keep saying same text!

[fiery sierra]

if the bot is unable to provide an answer, there is an option to 'talk to person' support usually responds within 48 hours depending on the number of reports, you should also take into account holidays

[wet ember]

I've left the developer know about this

[wet ember]

Update from devs: users who have violated our TOS do NOT receive free lumens.

[untold abyss]

what a good excuse. TOS 🙂 hmmm in short, is he saying that we can make an excuse out of nowhere as we please?
You can't win much in the market with this mentality... changing the rules while the match is being played or making up excuses when you can't find any?
But still, the page on your website that you promised him tomorrow at 04:00 is mocking him or he doesn't even know about this arbitrary excuse?
Come back at 04:00 PM for 5 free LUMENS.
Is this a joke? Respect, trust, responsibility? At least give a reason, a justifiable warning or notification?
I told you, Khomeini 1 North Korea 2 staryyai 3 the wannabe dictatorship in this world to produce false politics.

Do you think people are stupid not to understand this irresponsibility, this cunning like a money trap without warning notice justice?

bye bye staryyaş you lost...

[wet ember]

If someone violates our TOS their account becomes resitrcited as with any other platform out there.

[cyan lance]

If you guys could send out an email when an account becomes restricted and what that encompasses it would go a long way in stopping these misunderstandings. When my account was restricted I had no idea what was going on and thought I was encountering a bug. Back in the early days of the app we could publish full nudity then one day it changed and I became restricted.

[wet ember]

We don't send out emails, it's up to the user to read the TOS and make sure they do not violate it, majority of violations are NSFW creations.

You may dispute the restriction via support chat

[cyan lance]

I know you don’t send emails about restrictions on accounts, I was just suggesting that if you did the mods on here wouldn’t be overwhelmed with people asking about it. It would be very easy to send out emails to restricted accounts, I’m an account coordinator and send out boilerplate messages often, it only takes a few minutes once you have it set up. I’m not disputing my restriction, I make art for myself so it doesn’t really bother me. I was just trying to help with a suggestion.