#merged accounts

69 messages · Page 1 of 1 (latest)

manic sundial
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Idk how to fix what I've done. I merged my account with my other one and now I can't log back in because of applo error "can only merge once". Yet when I check back it says its still signed into my Google yet nothing has changed what to do?

west venture
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I have merged my accounts several times, always getting that error, and yet it always works.

The error warning appears to be the error.

manic sundial
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Well if that's the case

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Where the hell is all my stuff

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I had over 3000 lumens

west venture
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I would try deleting your app data, it will log you out and you'll have to log back in. If that doesn't work, reinstall the app.

If neither of those work you'll have to contact support since most of us here on discord don't have access the the app backend.

manic sundial
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I have reinstalled and still nothing

manic sundial
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I have contacted the app support

west venture
manic sundial
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All good my man

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But I am panicking

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Over 3000 lumens and years of creation gone

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I've been on starry since like 2021/2022

west venture
manic sundial
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Welp

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Im 99% sure my account is gone

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For good

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Years of lumens and creations gone in a whim

untold dust
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Did support actually get back and tell you they can't retrieve the contents of your account? If they haven't replied yet, then I'll keep rooting for the safe return of your creations

manic sundial
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They have spoken to me

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But nothing good

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They can't seem to find my account

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Like at all

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And I've just been left

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But im still gonna start saving

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Also where are the 20 credits for ads?

untold dust
untold dust
manic sundial
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The only upside I have to all this is that I still have the old pictures

manic sundial
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Yeah bois

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Account is gone

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🫡

solar fulcrum
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What happened? Were is my account?

untold dust
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@red merlin Recurring problem that didn't seem to end well for the first plaintiff. Anything you/team can do?

red merlin
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Please contact support through chat, only they can help with account mergs

manic sundial
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I have

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They are really trying

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Oh my bad that's someone else

solar fulcrum
# solar fulcrum

I pressed the "merge". I was very scared. But despite the error message that appeared, the drawings and lumens did not seem to disappear. 🫣

manic sundial
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sigh I'm never getting that account back

red merlin
manic sundial
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What request?

manic sundial
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Nah they didn't

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But I have a feeling I'll not get it back

limber panther
manic sundial
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I do not have a website version

limber panther
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what happens if you go here and press the profile icon?

untold dust
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And maybe try on a separate device so that you know there are no cookies and history interfering with your login (that's not scientific advice, just something I would do for the sake of trying EVERYTHING)

manic sundial
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Its gone for good

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It be like that sometimes

limber panther
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because i get the same merge accounts error

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sometimes it works if i just keep uninstalling and reinstalling but if i cant get it working (or im lazy) i just use the web version for a bit

manic sundial
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Oh boy that's what I did

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And got nothing

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I'll try the web versiok

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Still nothing

maiden hound
# manic sundial Oh boy that's what I did

I don’t want to get you paranoid but do you have someone in your life who has access to your accounts and wants revenge, like an ex or someone you fired? It wouldn’t be hard for them to go into your account, update the 2FA then delete everything. I’ve heard of this happening to people’s Steam accounts.

manic sundial
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Nah no one like that

maiden hound
manic sundial
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The ether

maiden hound
manic sundial
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It wasn't I watched adds for 20 and claimed my daily 5 for around 2 and half years

maiden hound
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Damn

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What were you saving up for?? 😂