🙋｜support-needed

Contacting Marketing Team 11 messages

May 29, 2026, 1:14 AM Other VIVERSE VIVE Focus 3

I sent a refund inquiry to the official website and e-mail but I didn't get a reply 3 messages

May 27, 2026, 5:30 AM VIVE UltimateTracker VIVE

Vive Ultimates randomly stopped tracking properly 10 messages

May 23, 2026, 3:15 AM PCVR VIVE UltimateTracker

3.0 trackers wont pair and base station wont detect 6 messages

May 20, 2026, 7:08 AM VIVE

3.0 base station placement 10 messages

May 19, 2026, 6:57 PM VIVE UltimateTracker

Eagles Charging Cable Replacement in Hong Kong 2 messages

May 15, 2026, 7:15 PM Other

VIVE focus vision face tracking not working 2 messages

May 14, 2026, 8:22 PM PCVR VIVE Focus Vision

issues with ultimate trackers 2 messages

May 6, 2026, 9:48 PM VIVE UltimateTracker

Shipping 12 messages

May 3, 2026, 5:54 PM Other VIVE

Vive ultimate trackers issue 4 messages

May 2, 2026, 8:17 PM VIVE UltimateTracker

Vive Focus Vision eye tracking error 10 messages

May 1, 2026, 9:16 PM VIVE Focus Vision

Base stations wont connect? 2 messages

Apr 29, 2026, 11:41 PM PCVR VIVE

Vive ultimate tracker 38 messages

Apr 25, 2026, 7:18 PM VIVE UltimateTracker

Please help I can't run off Vive Business Streaming someone please help me 2 messages

Apr 24, 2026, 8:32 PM VIVE Focus 3

Vive focus vision wont turn on even though everything is charged. HELPPPP 2 messages

Apr 23, 2026, 11:04 PM VIVE Focus 3 VIVE Focus VIVE Focus+

Vive Focus vision cant setup 14 messages

Apr 23, 2026, 1:13 AM VIVE Focus Vision

How to Use Index Controller Hybrid in Vive 15 messages

Apr 15, 2026, 5:15 AM Other VIVE UltimateTracker VIVE Focus Vision

Please tell me how to use space mover in VRchat's OVR Advanced Settings 3 messages

Apr 15, 2026, 5:13 AM Other PCVR VIVE Focus Vision

Vive tracker and base station 1.0 problem!! 23 messages

Apr 12, 2026, 8:09 PM Other PCVR VIVE

Vive ultimate boot looping 45 messages

Apr 12, 2026, 9:23 AM VIVE UltimateTracker PCVR VIVE

System freezing 2 times before DP Mode working 2 messages

Apr 4, 2026, 9:12 AM PCVR VIVE Focus VIVE VIVE Focus Vision

goes from blinking blue, to being green for minutes, to blinking red 2 messages

Apr 3, 2026, 5:32 AM VIVE

(solved) Vive xr elite face tracker not working anymore 2 messages

Apr 3, 2026, 2:09 AM VIVE XR Elite

Viverse Art Jam - open brush wont show any viverse option 3 messages

Apr 1, 2026, 3:05 PM Not PCVR

VIVE Ultimate Trackers not syncing after restart (requires remap every session) 2 messages

Apr 1, 2026, 5:07 AM VIVE UltimateTracker

Steam closing when using VFV 9 messages

Mar 28, 2026, 10:34 PM VIVE Focus Vision VIVE Focus VIVE Focus+ VIVE

Bluetooth not available problem for base stations 2.0 (Urgent help please) 9 messages

Mar 17, 2026, 7:31 PM VIVE

Ultimate Tracker firmware update 4 messages

Mar 17, 2026, 5:39 AM VIVE UltimateTracker PCVR VIVE

Base Stations not Tracking 34 messages

Mar 16, 2026, 3:27 PM PCVR

Every time I try to use the VIVE space calibrator my trackers lose tracking 4 messages

Mar 16, 2026, 5:20 AM VIVE UltimateTracker

Does the HTC Vive Focus Vision works with the AMD 9070 XT? 7 messages

Mar 14, 2026, 12:55 PM VIVE Focus

Face Tracker | Stuck in a loop of Setup 34 messages

Mar 13, 2026, 3:36 AM VIVE XR Elite PCVR

Tracker always out of place and never is synced to the computer when it’s turned on 2 messages

Mar 12, 2026, 7:21 AM PCVR VIVE UltimateTracker

Vive ultimate tracker/one tracker stuck on low battery even when its fully charged 12 messages

Mar 12, 2026, 2:59 AM VIVE UltimateTracker

XR Elite Face tracking module stuck in calibration 8 messages

Mar 11, 2026, 5:10 PM VIVE XR Elite

Vive Ultimates Unpairing After Restarting Vive Hub 7 messages

Mar 10, 2026, 5:16 AM VIVE UltimateTracker

constent update 8 messages

Mar 9, 2026, 1:52 AM VIVE UltimateTracker VIVE

Vive Ultimate Tracker stuck on prepairing 41 messages

Mar 8, 2026, 2:14 AM PCVR VIVE UltimateTracker

I am trying to connect the dongle and it keeps saying it is not connected. 8 messages

Mar 1, 2026, 12:16 AM PCVR VIVE UltimateTracker

1.0 base stations 6 messages

Feb 19, 2026, 2:49 PM VIVE

Official Vive Support - Ignorant and Useless 2 messages

Feb 12, 2026, 10:56 AM VIVE

Vive Focus Vision - Hand Tracking 14 messages

Feb 10, 2026, 9:17 PM VIVE Focus Vision

Unable to launch SteamVR via ALVR 2 messages

Feb 7, 2026, 8:59 AM PCVR VIVE Focus Vision

Focus vision major problems connecting 7 messages

Jan 28, 2026, 4:47 PM VIVE Focus Vision

VIVE Hub keeps getting updated over and over again. 17 messages

Jan 28, 2026, 6:52 AM VIVE

Vive Ultimate trackers - can't pair trackers 11 messages

Jan 26, 2026, 2:41 PM VIVE UltimateTracker

Vive Ultimate tracker Pairing issue - can't pair the 5th tracker 12 messages

Jan 25, 2026, 8:06 PM VIVE UltimateTracker VIVE

tracker stuck in lost tracking 5 messages

Jan 25, 2026, 12:53 AM PCVR VIVE UltimateTracker

VIVE Ultimate Tracker Setup Failure 15 messages

Jan 21, 2026, 5:19 PM VIVE UltimateTracker ✅Resolved

Vive pro 2 earphone 8 messages

Jan 19, 2026, 5:11 PM VIVE Pro 2