since the up date everytime i try to load a saved game it crashs, i am playing on single player. I have updated my drivers and done a clean install of the game . I can start a new game no problem but as soon as I try to load a saved game it crashs with unhandled exception: exception_access_violation please help as im not sure what to try next
#Every time i try to load a saved game it crashs
zenith summit
minor hazel
since the up date everytime i try to load a saved game it crashs, i am playing o...
do you have any mods installed? can you share your log file? you should be able to find it here:
minor hazel
Cool, thanks! the devs will have to check this one out... I'm not sure why it crashed
zenith summit
thank you
edgy widget
i am having the same issue i have tried to load several of my autosaves and my actual save file and have crashed each time over 10 times now. i have even restarted steam completely and nothing. i have been trying to get it to load the game for the last hour.
zenith summit
Gray I have tried a few fixs but nothing works had no problems until update.
edgy widget
same here, and i don't play with mods. nothing is working. i just gave up in hopes they will fix the issue with save files.
versed flint
i am having the same issue i have tried to load several of my autosaves and my a...
Could you please post your Vein.log as well?
edgy widget
versed flint
Failed to retrieve TPM device information
minor hazel
both reports have " Warning: Failed to retrieve TPM device information" you could try this solution:
edgy widget
i don't have that. i have AMD PSP Device 3.0
minor hazel
OHhhHhh, maybe that's a hint... Let me try and get some dev eyes on this... they are busy though😅
zenith summit
I dont have a Security devices option in device manager mines intell i5
versed flint
Did you change anything in your bios/uefi?
edgy widget
Nope. Haven’t changed anything with my rig. The game was working completely fine last night. I played for over four hours with no issue. Downloaded the hotfix this morning and it doesn’t work.
My pc is AMD/Ryzen built.
versed flint
Any Windows or security software updates? Playing other games that need secure boot and tpm?
edgy widget
Nope. This is the only game with an issue. Everything else plays fine
minor hazel
Make sure you dont have any windows updates pending... Ive had weird things happen before because i wasnt fully up to date
versed flint
Check for BIOS updates as well
edgy widget
Don’t have any of that. Everything is up to date.
versed flint
Have you powered off/on since last night?
edgy widget
I don’t leave my rig on ever over night
As much as we are trying to say my rig is the problem. It is the game.
versed flint
Just eliminating things
compact scaffold
Hi. Same experience. Almost every time I try to load my singleplayer game, VEIN crushes. 90% I would say. No changes on my part, too. Only after the Update.
compact scaffold
And only new games after Update, I deleted my old saves for a fresh start.
zenith summit
any updates on this problem, I tried again today can make a new game and save it but cant load it back in without crashing making the game unplayable which is a shame as I was loving the game.
edgy widget
any updates on this problem, I tried again today can make a new game and save it...
Glad I haven’t tried then, so we can’t even start a new game to fix the issue. I have almost 200h in game i don’t want to start over
It would also appear we are not the only ones having issues with save files and crashing
versed flint
Anyone have any games installed with strict anti-cheat that require secure boot and tpm?
versed flint
And only new games after Update, I deleted my old saves for a fresh start.
Please you post your Vein.log from a crash
zenith summit
nope no games installed that require that
versed flint
Okay, so the TPM message right before the crash in the log is a blind alley and not the cause
edgy widget
and now i have lost all of my saves trying to roll back so i could at least play. the game since the update is totally unplayable and now i have lost everything. this is a huge disappointment as i have almost 200 hours in game and many of that spent on my one save.
versed flint
Save game location got moved from the game folder to %localappdata%
They're likely still around unlesss you deleted them
versed flint
and now i have lost all of my saves trying to roll back so i could at least play...
Your computer is below minimum reqs and graphics card drivers seem pretty old
[2026.03.07-20.23.54:011][ 0]LogD3D12RHI: Error: Failed to create pipeline state with combined hash EA46570EC3D9F6DE, error 80070057. [2026.03.07-20.23.54:011][ 0]LogD3D12RHI: Error: Failed to create pipeline state with combined hash 4C9DB378385238CB, error 80070057. [2026.03.07-20.23.54:011][ 0]LogD3D12RHI: Error: Failed to create pipeline state with combined hash 0EB1C3EDC6F7BAFC, error 80070057. [2026.03.07-20.23.54:013][ 0]LogD3D12RHI: Warning: Failed to create compute PSO with combined hash 0xEA46570EC3D9F6DE:
edgy widget
yeah... no. i have 16gb of ram and a new gpu that is only a few months old. as much as you keep trying to make it seem like my rig, the problem is clearly not my computer based on the other people here. you also do not know the requirements of my rig to say that is the issue. rthere are other bug reports reporting lost saves as well. my drivers are all up to date. i have played this game for 200 hours with zero issue until this recent update.
versed flint
AMD Radeon RX 580 2048SP
edgy widget
again i recently purchased it. my computer is not the issue if i have played 200 hours with zero issue
versed flint
AMD Ryzen 3 2300X Quad-Core Processor
edgy widget
not to mention i played the new update and was completely fine until the hotfix. again, the hotfix is the issue, not my computer.
zenith summit
same 120 hours played no problem, then after update and fix i logged in and tried to continue my saved game and crashed, tried t use a auto save and crashed, made a new game played for awhile had to save whe i tried to load new game it crashed. I have no issues at all with any other game, have checked my firewall, bios, updated graphics drivers and windows is up to date. I have no idea at all what to try next, I was hoping someone might have an idea 🙁
loud needle
not to mention i played the new update and was completely fine until the hotfix....
Grasping at straws, but have you checked the settings on the %appdata%/roaming folder on your computer? If your computer can and has been running it, I'd suspect it has something to do with moving the save game files and perhaps read/write and security permissions before specs.
edgy widget
Grasping at straws, but have you checked the settings on the %appdata%/roaming f...
hang on you might be on to something. let me try something really quick. you just gave me an idea.
edgy widget
GOT IT! okay so i figured it out. i don't store my games locally on my SDD to avoid strain on the rigs internal memory. i store it on a 4TB exrternal so when @loud needle mentioned the appdata like i think hardtimes did i did something thinking on it. i moved my saved files from the applocaldata back into the original saved file and reloaded it with the current version and it works just fine now. moving the game files was the issue not the systems or the TMP themselves. idk where everyone else stores theirs but try moving the save files from the localappdata file back into the save file and load it up. i loaded it up just fine, no lag and no crash. @compact scaffold @zenith summit
the thing is, the code is rewritten to save it to localappdata so it will vanish back there again. so you will have to move it again until another fix is found. for me that is a simple solution to something unplayable for the time being.
versed flint
same 120 hours played no problem, then after update and fix i logged in and tri...
This'll seem dumb, but have you powered off/on since any updates
zenith summit
yeh i turn off every night
versed flint
EXCEPTION_ACCESS_VIOLATION writing address 0x0000000000000000
If you dump that into your favourite search you see there are many possible causes
Including programmer error. Most (all?) operating systems won't allow read/write to that address
versed flint
yeh i turn off every night
Could you try rolling back to 0.022h18
zenith summit
roll back the pc you mean?
versed flint
Open the properties for the game, then select Game versions & betas
zenith summit
ok doing that now
zenith summit
yeh that worked can load my saved game now and make a new game with a new save and that works also
versed flint
Alright, how about trying the experimental branch next
Just temporarily to see if the issue you're seeing has already been fixed
muted marten
GOT IT! okay so i figured it out. i don't store my games locally on my SDD to av...
I've also had crashes on old saves, very slow loading and lag on fresh saves since update and also run it from an external hdd (SSD full of Ark..). Will try the above.
vagrant light
yeh that worked can load my saved game now and make a new game with a new save a...
This sucks too, because I WANTED TO HAVE THE NEW SHIT
muted marten
GOT IT! okay so i figured it out. i don't store my games locally on my SDD to av...
When I move my saves it seems to shift them back on loading, so by the time I hit Load Game they're already back in AppData. If I move them again at that point it doesn't refresh location so it just fails to load (nothing happens when I click Load).
edgy widget
When I move my saves it seems to shift them back on loading, so by the time I hi...
yeah it's crashing again for me too. i guess im just going to roll back to the old update until they put the saves back where they should be. which is kinda sad because i wanted to play with the new things and it was a lot easier for me to read things with my having eyesigh problems
versed flint
yeah it's crashing again for me too. i guess im just going to roll back to the o...
Try adding -SaveDir=C:\path\to\game_folder\ to Steam's launch options for the game
edgy widget
okay added, let me give it a try
versed flint
You used an actual path, right?
edgy widget
yeah but now my saves all disappeared. oh well. fresh start it is and no i didn't delete them
versed flint
Hold up. Just remove the launch flag. Are your saves accessible again?
edgy widget
nope, 100% completely gone
versed flint
Post your latest Vein.log if you ccould
edgy widget
versed flint
[2026.03.10-20.38.04:119][ 0]LogVeinSaveGame: Migrating old saves from ../../../Vein/Saved/SaveGames to D:\SteamLibrary\steamapps\common\Vein\Vein\Saved\SaveGames... [2026.03.10-20.38.04:119][ 0]LogVeinSaveGame: Successfully migrated. [2026.03.10-20.38.04:119][ 0]LogVeinSaveGame: Migrating old saves from C:/Users/rambl/AppData/Local/Vein/Saved/SaveGames to D:\SteamLibrary\steamapps\common\Vein\Vein\Saved\SaveGames... [2026.03.10-20.38.04:119][ 0]LogVeinSaveGame: Successfully migrated. [2026.03.10-20.38.04:120][ 0]LogVein: VEIN 0.023h1 initializing.
edgy widget
the save filesa re in neither folder, they are both empty
versed flint
D:\SteamLibrary\steamapps\common\Vein\Vein\Saved\SaveGames is empty?
edgy widget
yes
versed flint
Well then
edgy widget
yeah lol
might have been a small error on my part but im not fussed, i was getting bored in sarnac lol. im going to try your launch direction though see if that helps the save file moving
versed flint
There's a possible permissions issue with the migration from the game folder to AppData
I'd recommend doing a search for *.vns on both C: and D:
edgy widget
i have to start over so i will let you know if adding that helped or not
okay so it just did an autosave on it's own and it saved into the D location and that's adding the line from the other fix as well as int he launch options
versed flint
That's a good thing?
edgy widget
well it saved there but still crashed trying to load the saved games
versed flint
Do you have the most recent possible driver for your graphics card?
edgy widget
Yes, I make sure to keep everything up to date
versed flint
When was it released?
edgy widget
March 6th
im just going to roll back until they move the save files back to whre it was. i have tried everything under the sun to fix this. or ill just wait until another fix. i have other things that have new content i play until then.
muted marten
As an aside - I updated my drivers and it definitely helped (previous were potentially years old..). Im now running a save created fresh .23 pre-hotfix and it's running OK but not as well as before .23. Still had a crash loading now, but worked second time. Loads in 2-3 min, pre-.23 was more like 20-30s. Still much more lagging and pop-in (just drove fast from Dannemora to Lyon and entire houses were popping in only as I drove past. But it works.
(I used admin console to replicate all the loot I'd built up in starter base..)
And skill levels
vagrant light
Is this fixed yet?
vagrant light
now I cant even play
edgy widget
sadly, no. i have tried every fix tossed my way and some of my own and i still can't load saves
versed flint
Long shot, but what if you start the game with Vulkan using the -vulkan flag in Steam's launch options
mellow oxide
getting the same issues with my load saves, i get this in the crash report
versed flint
getting the same issues with my load saves, i get this in the crash report
#1479937797149163600 message may be the only option until this gets sorted
mellow oxide
https://discord.com/channels/944307356693577799/1479937797149163600/148032386543...
damn, would my friend have to rollback too if i wanted to play with others?
versed flint
Yes, i believe so
muted marten
I'm continuing fine but it crashes every time on first load. I hit 'report & restart' and it loads successfully the second time. Repeat the next day.
edgy widget
Mine still doesn’t load. I’ve tried everything so I just say it on the back burner sadly
compact scaffold
Here is my crash report:
Funnily, in 10% of all times I can load my save.
muted marten
Here is my crash report:
Funnily, in 10% of all times I can load my save.
Yes I get something very similar.
They get a crash report from me most days so hopefully will find a fix...
New Neebs video out, to keep me busy in the meantime...
mellow oxide
weird question, did anyone use the demo before getting the full game?
muted marten
weird question, did anyone use the demo before getting the full game?
I did. Didn't transfer a character, though, started fresh.
mellow oxide
I didn't transfer either, but I did play the demo, and for some reason it stayed installed till recently despite uninstalling before
edgy widget
I didn’t play the demo at all
mellow oxide
damn, then there goes my theory
mellow oxide
anyone know if this latest patch helped with the save files?
zenith summit
not sure im still playing on the rolled back game
compact scaffold
anyone know if this latest patch helped with the save files?
Maybe. I loaded on of my solo games today and it worked. But I had a 10% chance before, and not enough time to test it more.
zenith summit
I tried up dateing to the newest version was able to load a saved game and play but when i tried loading a second time its back to to same crash so im assuming that it hasent been fixed yet so rolling back again.
mellow oxide
damn, appreciate the testing
muted marten
I've loaded once after HF2 and it worked first time 👏 . Haven't yet tried HF3.
mellow oxide
it seems the game might be fixed now
i put my game back to the latest public version, and started the game - it kept my saves from the rollback, so i loaded it up, got into the save, left to main menu and then jumped back in again. once that worked, i closed the game out and loaded it back up to do it all again in multiplayer, and it worked both times again too
4/4 times it loaded up fine without a crash
i hope this helps with you guys, and hopefully you can get to enjoy the newer and future updates
muted marten
Mine did work for while on HF3, but just the last couple of days it's intermittently crashed to desktop on load. Twice on first load since Sleep mode (then worked second time), once on.. reloading after dropping lit dynamite at my feet.
mellow oxide
hmmm, i'm sorry to hear that
muted marten
After installing HF4 had two crashes to desktop on loading save (no message or pop up), worked third time.
Do devs get any report on a CTD like that? I could see an ini file created but it just showed options rather than any detailed content on the crash.
compact scaffold
I have noticed something. Remove the autosaves. It seems if you get to the limit of autosaves this seems to make problems. I still have sometimes crashes when loading sologames, but less often. Maybe this is somehow linked.