#[Archived] Update 21 - Questing Issues

1 messages · Page 1 of 1 (latest)

covert shuttle
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**Please post here if you're having Questing issues.

Use the format below:**

Issue:
Screenshot/Video:```
eternal bane
#

Platform: pc/Microsoft store
Issue: In quest "The Jailbreak" I can't remove the coat hook from the wall

sour bough
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Platform: PC/microsoft store
Issue: In the quest "meatsballs" I too have eaten them all and ran around 500x and can't find anything to do to finish the quest. I should also note, I have tried leaving and re-entering the realm as well, and it doesn't help.

Goodness, that solved it, I thought we were eating them as we caught them, thank you!!

supple basalt
#

Platform PC/Steam
Issue: In the quest Meatballs, I have no more Spaghetti Tumbleweeds left to eat. Been running around for 10 mins

tired perch
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Platform : Steam
Issue : the jailbreak quest cannot collect the last meatball to craft the snout . This is for crafting the snout to find Tramp .

short igloo
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Platform: pc/steam
Issue: In quest "The Jailbreak" I can't remove the coat hook from the wall...cant continue until this is fixed 🙁

fiery zephyr
#

Platform: PC/Steam
Issue: In the "Jailbreak" quest, I'm unable to get the "talk" prompt with Lady. She keeps moving around in the realm.

alpine mist
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Platform: xbox S
Issue: oswald level 4 quest 'alarming development' is having an issue with registering the clocks in my inventory after collecting them
Screenshot/Video:

mystic pondBOT
#

**These forums are for reporting specific bugs only. If you would like to help someone please do so in #dreamlight-help **

pale badge
#

Platform: Xbox Series X
Issue: No Quests are unlocked for the Valley Valentines Event.

pallid ravine
#

Platform: PC/Steam
Issue: No Quests are unlocked for the Valley Valentines Event.

sonic geode
acoustic orchid
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None of the valentines quests are available for me. Ive been to all villagers mentioned in the event

final summit
#

Platform: Apple Arcade
Issue: No Quests are unlocked for the Valley Valentines Event.

velvet light
#

Platform: PS5
Issue: No Valentine's quests are unlocking, even though I have all of the characters

deep kiln
#

Platform: Steam/steamdeck
Issue: Valentines Day Quests won't start for anyone

sonic geode
#

Platform: PC Epic
Issue: can't reach the 12th saucy extract from the meatballs.🧆

near crown
#

Platform: PC steam
Issue: Extract stuck cannot reach

fluid maple
#

Platform: windows steam
Issue: Valentine's event won't start. All characters have blue icons (no pink). When speaking to Merlin quest is locked, despite all friendship quests completed for main valley characters

gritty sparrow
#

Platform: Steam Issue : unable to complete Gastronomy quest. Placed the sandwich board outside Tiana's palace but nothing happens

weary zinc
#

Platform: PS5 & Mac
Issue: can't reach last extract

short bridge
#

Platform:Switch 2
Issue: Valentine Event not Triggered
Screenshot/Video:

jovial inlet
#

Platform: Switch
Issue: No Valentine's quests are unlocking, even though I have all of the characters. Also went and talked to each character, still locked. Exited the game, logged back - remains locked for all characters.

lucid dune
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platform: steam
Issue: The jailbreak. Its almost impossible to get to talk to Lady during quests, she is gonna stand in the meatballs, and u gotta push her out and away (and press spam E before she runs back into her ''place'') to be able to talk with her, to get further into the quests

carmine charm
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Platform: Steamdeck
I have all the characters for the valentine's quest unlocked, they are all leveled to 10 and besides Sally all friendships quests are done. I closed the game and re-entered twice but they quests were still locked.

wooden apex
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Platform PlayStation 5

Valentines quests inaccessible all locked all characters unlocked restarted game several times still all locked. Tried going and talking to everyone still nothing

fossil plume
#

Platform: switch
Issue: No Quests are unlocked for the Valley Valentines Event.

worthy frost
#

Platforms: Steam/PC
Issue: The Quest from the Tramp, where we need to “prepare the eau-of-wet-dog” (im translating not sure if that’s what is called), is not working, i interact with the tub and put the round thing, but nothing happened

violet smelt
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Platform: PC/Xbox Pass
Issue: Belle, Book, and Candle. I need to collect Domestic Manual Page 3, but it has spawned under the atlas globe and I can not pick it up
Screenshot/Video:

misty haven
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Platform: Switch 2
Issue: No Quests are unlocked for the Valley Valentines Event.

dry drum
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Platform: PC/Steam
Issue: No quests are unlocked for the Valley Valentines Event.

stoic rune
#

Platform :: switch/switch 2
Issue :: The Jailbreak, can't talk to Lady about Substitute Snout

copper garnet
#

Platform: Steam
Issue: unreachable spawn of saucery extract

Not being able to collect this item prevents me from completing the quests to add Lady and Tramp to my valley which I assume will also prevent completion of the Star Path.

Please fix this soon.
Thank you.

silk birch
#

Platform: PC/Epic games
Issue: No quests are unlocked for the Valley Valentines Event.

delicate raptor
#

Platform: PC/Steam
Issue: Unable to progress in Not Your Average Squeaky Toy Quest
Description: Woody does not have an option to talk about the quest when I talk to him even though the next step in the quest says 'Talk to Woody'.

EDIT: FIXED --- I went back to the main valley (I was originally in Wishblossom Ranch when I first tried this) and it worked.

chrome cypress
#

Unfortunately, it's 00:52 in France and I still haven't received any Valentine's Day event quests...

eager valve
#

Platform: Switch
Issue: In Quest "The Jailbreak" I cannot get the last saucery extract
Screenshot/Video:

onyx jacinth
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Hi I can't do anything they all say need to level up and are locked I have everyone to level 10 also can't start the lady and tramp quest as Merlin is the same need to level up and it's locked.thank you

upbeat reef
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Platform: Apple Arcade iPad
I have all the characters for the valentine's quest unlocked, they are all leveled to 10. I closed the game and re-entered twice but they quests were still locked.

grand forge
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platform: switch 2
issue: during the "canine cuisine" quest, the cheshire cat doesn't appear in the cursed cave. this isn't fixed by exiting and reentering or relaunching the game

acoustic orchid
#

Platform: xbox
My valentines event is STILL unresponsive even after waiting till midnight reset.

fickle fiber
trail anchor
#

Platform: Nintendo Switch
Issue: Canine Cuisine
When performing the requirement to fetch villagers their favorite gift, any gifts given to The Tramp are not credited toward completion of the quest.

pastel oracle
#

Platform: PC
Issue: The Jailbreak, can't talk to Lady about Substitute Snout

void basalt
#

Platform: PC
Issue: cannot physically reach the last Saucery extract for the Jailbreak quest
I tried exiting the realm and re-entering

grand beacon
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Ps5
Issue- Valentine’s Day event- it’s not triggering for me. I’ve restarted everything several times. Went to the floating islands, all the DLC’s. No one’s quest are showing up for me to do.

wicked vessel
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Platform: Xbox Series X
Issue: In the "Cleanliness is next to dogliness" quest the 4th special soil landed in the fireplace and cannot be picked up. I tried using a dig companion, exiting and re-entering the house and exiting and re-entering the game, no luck.

umbral jolt
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Platform: Steam/PC
Issue: The Jailbreak Quest. Can not reach the last Saucery Extract to craft Substitute Snout and advance Lady & the Tramp. I now have all 6 duties for them specifically in the Star Path and can not advance in the Star Path either.

daring saddle
#

Platform: Playstation 4
Issue: Lady is stuck between the table and a meatball. I cant proceed with the quest because it’s impossible to talk to her.

wintry kindle
#

Platform:switch 1
Issuse:meatball quest issue where I need 2 more spaghetti and has 3/5 and there's no more spaghetti spotted

errant mason
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Steam: When Maui is supposed to head to the beach so he can show you the rock he goes to the Glade instead.

gentle juniper
#

Platform:pc/steam
Issue: stuck on tramps level 4 quest cleanliness is next to dogliness only three of the shell piles are showing up and can't continue quest

slender current
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I cant craft the snout to pick up the meatballs, its saying I have but I have not

daring saddle
sharp garden
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Platform: PC/Steam Issue: Valentines Quests not triggering

lapis berry
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Platform: Steam
Issue: No Quests are unlocked for the Valley Valentines Event. Donald got Daily Quest but I can't find him anywhere.

mental quarry
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platform: ps5
issue: tramp’s level 4 quest involves things that happen in lady’s level 4 quest, but you can start tramp’s level 4 quest without doing lady’s

final summit
#

Platform: Apple Arcade
Issue: Remy’s Valentine’s Quest. It appears as available in the menu and says go talk to Remy but when talking to Remy only the Daily Wrought Iron quest appears. After completing the wrought iron quest, there is no other available quest for Remy.

marsh quest
#

I have the same issue

errant wharf
#

Platform: Switch
Issue: None of the Valentines day quests are do able. I have the characters unlocked but the quests won't work

winter elm
spring adder
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PC/Steam: no Valentine's Day quests are unlocking :((( I have all the villagers. Also, all of the profile icons for the quest now have a blue background, except for Eric, who is pink.

cosmic epoch
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Platform : Ps5 Issue is The Jail Break have the saucery extract stuck in between three meatballs and can't access it

minor vapor
#

Platform: Steam/PC
Issue: Whenever you place/remove items in furniture mode the game crashes

woven turtle
#

Platform: Xbox
Issue: None of my Valley Valentines: XXXX quests are activating. I have a list of characters in order (Anna, Eric, Belle, Donald, EVE, Flynn, Jasmine, Merlin, Mickey, Simba, Remy, Sally, Scrooge McDuck), but every quest is locked. The background behind every character's portrait is blue (some not shown in image); none have the pink portrait background that indicates a quest is active/ready

copper garnet
nimble iron
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platform: steam deck
issue: during the "canine cuisine" quest, the cheshire cat doesn't appear in the cursed cave. this isn't fixed by exiting and reentering or relaunching the game

pale sluice
#

platform: pc issue: can't talk to Lady because she is stuck between the table and two giant meatballs and there is no prompt to talk to her popping up

storm knoll
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platform: PC
issue: I can't finish the music's on the walls quest because the glowing musical note does not apear in the castle

gleaming jolt
icy rune
rancid elk
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Platform: PS5
Issue: Canine Cuisine
Cheshire Cat not appearing in Cursed Cave. Therefore, can't talk to him and progress in quest. Restarting game doesn't fix it.

gritty kelp
neon sail
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the glowing music note in the dreamlight castle is missing for me in the music on the walls quest, i have updated and changed quest, went in and out the castle many times and tried restarting the game 5 plus times, pleas help its the only note i need

paper steeple
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Platform: XBOX
The musical note in the dream castle isn’t showing for me, it’s the last note I need and it’s nowhere in sight. It’s for The Music’s On The Walls

pale isle
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Platform: Switch
Issue: In No Music on the Walls quest, I have been able to collect glowing musical notes from all locations, except for the castle. A note does not appear upon walking into castle, walking around castle, or gliding around castle. Restarts of game and switch do not help. When I have this quest checked and open my map, it highlights the castle in purple as the last location

jolly glen
noble stump
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Platform Steam/PC, Cheshire cat not in cursed cave in quest "Canine Cuisine", quest step says he is there then says to talk to him. Search carefully for interact prompt in case he is not visible but he is not there

marsh quest
dull arch
#

Platform: PS5
Issue: I am unable to reach Lady inside her realm to continue the Jailbreak quest. The meatballs prevent me from reaching her directly.
Video:

lilac void
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Platform: Apple Arcade
Secret Quest: Secret Key in Lady & the Tramp Realm

One of the last keys I dug up is stuck behind the meatballs and I can’t reach to complete

rancid kite
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Platform: Xbox Series X & PC App, PS5, Switch, PC Steam
Quest: The Music's on the Walls

No glowing musical note in the Dream Castle, all others found fine, tried multiple platforms, changing castle skin, carrying every tool looking for a highlight, etc.

slow karma
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Platform: PC (Windows)
Quest: Canine Cuisine

So, that fruit that was supposed to fall from Cheshire's tree? It should have spawned there right, because it didn't, and from what I've seen from a live stream, it's located the last place you placed him, which if that's the case, I'm completely locked out of Progressing with lady, because the quest objective is located somewhere I don't even remember anymore.

This is really horrid design, and really proves how much the game is desperately needing more QA testing than forcing premium shop items, along with a DESPERATE need for a game wide health update.

stark wigeon
#

Platform: Steam
Issue: ‘The Music’s On The Walls’ quest, the glowing musical note in the dream castle does not generate. The other 4/5 already collected.

lunar tide
fervent epoch
#

Platform: Steamdeck
Quest: stars that guide us
Issue: go to plant the seeds, i have 2 of 3 jungle fern seeds left to plant, 3 of 3 waterfall plant seeds to plant and 1 of 3 clearing tree seeds to plant. They are in my inventory, and it tells me no seeds available.

inland sparrow
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Platform: PC/Steam
Issue: In quest “The Music’s on the Walls” music note in the castle will not appear

slender current
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Hi All, does any body know of any work around to when you need to hang out with someone but it does not give you the option?

glass stirrup
#

Platform: Xbox
Issue: "The music's on the walls" I have collected 4/5 glowing music notes from the other locations, but the one inside the castle is not showing up. I have tried exiting and re-entering the castle, restarting the game and restarting my console but to no avail.

lament sentinel
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Ps5: Timon decided to be swallowed by the couch during tramp’s level 7 quest (I also saw sadness floating over the water while talking to her and jog earlier in this quest).

tidal forum
#

Platform: Steam
Issue: I am on the Canine cuisine quest and the bones in peaceful meadow were already dug up and in my inventory before hanging out with Lady. Now they will not respawn and I cannot move forward in the quest.

warm wadi
#

Platform: Nintendo Switch 2
Issue: In quest “An Alarming Development” it says i don’t have the clocks in my inventory even though they are.

gilded dew
#

Platform- PlayStation 5
Issue - sallys Valentine’s Day quest, she appears at home but she’s not there and every time I leave it causes the screen to get stuck on the black loading page. I’ve reset my game and console 3 times

ancient roost
#

Platform: Switch
Issue: Tinker Bell won’t move for “Uneasy Neighbors”. I can’t follow here anywhere

wet delta
#

Platform: xbox/pc
Quest: Canine cuisine

Issue: while fetching gifts for villagers with lady i accidentally went inside a building which caused lady to stop following me and it no longer counts my progress even when hanging out.

bronze lotus
#

Platform: switch
Issue: (not a single quest, but multiple) items in my home storage are no longer counting as collected items for quests.

graceful trout
#

Platform: switch
Issue: During The Forgotten’s “the music on the walls” quest, the Glowing Musical Note is not showing up in the Dream Castle. I found them in the other four locations. I waited at the lobby and at the top floor fountain but it is not showing up.

viscid slate
#

Platform: PC/Steam
Issue: I am on Simba's Valentines quest and following him to listen as he gives his gifts to Nala. But he's stuck by the Cheshire Cat tree...
ScreenShot:

Edit: I closed and restarted the game and all is well now.

mortal night
#

Platform: Xbox X/S
Issue: lost Characters that are unlocked
Screenshot/Video: N/A

I am current with all characters....all are unlocked but I can't find Goofy and Walle anywhere. I am trying to finish the Valentine's Cupid's Confections quest.
Is anyone else having this problem???

opaque iris
#

Platform: PS5
Issue: Can’t reach Lady to talk to her. Quest: The Jailbreak

coarse badge
#

Platform: PC/Steam
Issue: The final musical note in the dream castle does not show up. I've restarted, and reentered the dream castle multiple times.

proven kelp
#

platform: PC/Steam
Running through a quest with hades and suddently he dosn't do anything anymore. stuck in the midle and can't get him to move.

junior saddle
#

Platform: PC/Steam
Having trouble purchasing the Edwardian dog bath from Scrooge...I'm on my 5th attempt and as soon as I click order on the purchase confirmation pop up, my game freezes and crashes.

brisk oxide
#

Platform Apple Arcade.
Tramps level 10 quest, I can’t dig up the final piece of statue. The area lights up when I have my shovel, but my character just shakes her head

gritty kelp
#

Platform: Xbox
Issue: The final musical note in the dream castle is gone. I've restarted, and reentered the dream castle multiple times. Ticket was sent.

slate garden
#

Platform: PS5
Issue: the glowing musical note in the Dreamlight castle vanished without picking it up

elder heron
fathom eagle
#

Platform ps5
Issue: cannot start Cinderella. I found the shoe and gave it to godmother in her house but it disappeared after she said it was now safe for Cinderella to come back. Nothing happened after that and godmother keeps asking for the shoe. I put in a ticket with gameloft and they said probably won’t be fixed until the next update. Now with lady and the tramp out, I now have a shiny little pumpkin in godmothers house which is new but I can’t interact with it and she still is saying I need to give her a shoe. Which still hasn’t appeared anywhere. I couldn’t finish the last star path because I had no Cinderella and I won’t be able to get Pluto with out her either. Will I have to wait another two months to see if it’s fixed?

willow oak
#

Quest: Canine Cuisine
Platform: PC
Issue: In Ursula's cave on the beach, at the part where you are prompted to talk to the Cheshire Cat in the cave. He is invisible and can't be talked to, so I can't progress the quest.
I have also tried to hang out with him, and then go in the cave, but he's still invisible and can't interact, all I see are his footprints.

lament sentinel
#

Ps5: things are still spawning inside of tree clusters. This was from tramp’s level 10 quest.

gusty haven
#

Has anyone else run into a glitch with "The Spaghetti Incident" quest - only two balls of pasta show up and are captured, a 3rd one never appears.

candid peak
#

Platform: AA
Issue: A Moth To A Flame quest with Hades. It says I collected 3 magma and that I can now craft the potion. But when I go to craft it, it says I’m still missing the 3 magma. I do remember collecting the magma yesterday.

edit oops I forgot to add the screenshot of the quest itself saying I collected everything and I’m timed out for an hour😭😭

tulip pelican
#

Platform: PC
Issue: The Spaghett Incident quest will not let me give the spaghetti to Lady.

tough egret
#

Platform: PC
Issue: Life's a Meatball quest, Not able to give Lady the Magical Meatballs to progress

thin yarrow
#

Platform: Switch/Steam
I have all the characters for the valentine's quest unlocked, they are all leveled to 10. I closed the game and re-entered twice but they quests were still locked. Merlin says need to more quest to unlock, 6 days to finish the event and not fix has come.

mild citrus
#

Platform:PC
ISSUE: In storybook vale during Fauna's trial of truth, the game will not let me cook meals for the Pegasus and the rabbit. I had a support ticket for this, but it has been closed, and for 2 months ive been unable to proceed in the game

tacit dirge
#

Platform: Nintendo Switch 1
Issue: In trying to complete the quest "Curious About Critters", I cannot locate Mushu. The map shows him as being in his house, but he is not there. Entering and exiting does not spawn him outside.

near crown
#

Platform: PC
Issue: Life's a Meatball quest, Not able to give Lady the Magical Meatballs to progress

vagrant wagon
#

Platform: Xbox X

I’m noticing a pattern where characters are missing specifically when they have a new quest to activate.

Could not locate Eve when she had a Valentine quest to start. Didn’t show her on map at all. Went inside her house (not there), left house (not there), checked map and it then updated from missing to showing her inside house. Went back inside house (still not there), left house again (still not there).

This happened again with Remy (same exact as described above). I was trying to locate him to start the wrought iron daily quest.

I’ve just had to eventually wait until they show up in the valley somewhere.

thorny holly
#

Platform: Switch 2

Quest: Not your average squeaky toy

Hi. I’m trying to talk to Woody for Tramp’s level 2 quest. Every time I talk to him in the valley, my game freezes, and I have to restart. Looking for a solution. Thank you.

uncut condor
#

Platform: PlayStation 5
Issue: I collected all the Sundials for Rapunzel’s quest but only 9 is my inventory and I can’t move on in this DLC without this missing sundials.

Screenshot/Video:

thick drum
#

Platform: Steam
Quest: The Wolf of the Wilds
Issue: I CAN'T FIND THE MISSING WHEEL AND IT'S NOT IN MY INVENTORY

red falcon
#

Switch 2
Cleanliness next to dogliness help needed. It started raining after I planted the special seeds but before I could water them. They grew and now I can’t clear the task to water them.

Edit - I was able to harvest them and progress even though the rain did the watering.

unique jolt
#

Platform: PS5
Issue: Valentines quest for Flynn. My purple cactus and green luminescent flower not respawning. So tomorrow I won’t be able to do the next quest and then will run out of time to complete

hallow yoke
#

Platform: PC/steam
Issue: unable to talk to lady after tramp is stuck. Can get close but not close enough to trigger talk. Not able to push her or nudge, also unable to get around the other side of meatballs to do so

quasi sinew
#

Platform: Switch Lite
I am trying to progress with Flynn on his Level 7 quest An Old Fashioned Heist. I'm supposed to follow him to the Fallen Fortress, but he's not doing anything. I have everything unlocked and I have progressed with everybody I need to.

winged crescent
#

Platform:switch
Issue: On quest where you have to water Daisy's mini boutique i gave done so its in my inventory and its still saying to water her mini boutique. I have tried moving her house and restarting the game

radiant coral
#

Platform: Switch 2
Issue: Unable to interact with Lady. She's stuck behind the table and surrounded by 3 meatball piles. This is affecting the Lady and the Tramp quest line story mission, and also impacts 4 duties in the Star Path (talk to Lady, spend time with Lady, talk to Tramp, spend time with Tramp... can't interact with Tramp as he's hidden and I can't help him because I can't talk to Lady)

errant mason
#

XBox PC

If you're going to require people to get four shiny jasoer you need to make it possible to find it at all. I have been doing continuous loops of Cruellas areas for four DAYS. I've been using a pair of level 5 companions and Kristoph (level 10 mining) AND the even more miraculous pickaxe potion. Do you know how many shiny jasoer I found? ZERO. After four DAYS. I can't progress if there's no possible way to get the materials you require of us!

sand helm
#

Steam/PC
ISSUE. Completed Daisy/Donald quest and received Daisy wardrobe . But now it is not in furniture inventory nor can it be purchased from Scrooge store

thorny depot
#

Steam/PC I am doing the quest " The house warming" I had all the items for her tower to return them and the clock is no longer in my backpack I have logged out and back in but still not there and can't finish the quest . also some things are not showing the picture of the item in my backpack .

fading pewter
#

Steam/PC
Quest: The Trial of Virtue
The Trial of Virtue is still bugged, positioning shadows correctly does not register.

drifting meteor
#

Platform: PlayStation
Issue: After the wheel for the Wolf of the Wilds quest hadn't spawned in for me, I have been sent a wheel from customer support. However the wheel doesn't interact with the post 🫠

jaunty lake
#

Platform: Nintendo Switch. Mulan level 10 quest Training Games: Space Ranger, the flag is not avaliable to claim

midnight geyser
#

Having issues with getting the last saucery extract due to it being stuck in a triangle of meatballs and I can’t use any royal tools and I have tried to log out and unlink and other things nothing is working been stuck since the new free update came out also I am playing on a Nintendo switch

void gust
#

Platform: Steam on PC.
Not sure if anyone else os having this issue. I have completed all quest everyone is level 10 and I have all momentos and I did the quest last week on the houses. No tomatoes are showing up for me even after a reset

tawny prairie
#

Platform: Switch
Issue: same as above. I can't find the shiny tomato in any of the ripples. I've tried clearing all the ripples in each biome, I've tried closing and reloading the game, I've tried checking for updates, nothing!

pallid olive
#

Platform: Switch Issue: The Merlin quest is stuck bc I’m missing the photos from Cinderalla level 10 quest. I had it now I don’t

red wyvern
#

Only one HONEY spawned. (I collected the H before taking this screenshot. It's not really possible to show the whole area in one picture, but this at least somewhat proves it.)

edit: Just discovered that a second one spawned in the southwest area of the Hundred Acre Fields outside of the area where Tigger is. I guess technically it's still "past the hollow log" but the wording makes it sound like all the HONEYs should be in the same area.

edit again: And the third was in the northwest area of the Fields, definitely not "past the hollow log." There's nothing wrong with the wording, it's just that the HONEYs should all spawn in the square area where Tigger was stuck.

thick drum
#

Platform: Steam
Quest: The Wolf of the Wilds
Issue: Wheel is STILL not spawning and CS is ignoring my ticket. I sent in a ticket LAST WEEK and the status says it was responded to but I got NO communication from Gameloft and I'm still having this issue!!!!

jade fern
#

Platform: Switch 2
Issue: I finished the Mementos quest line and I have the spotlights from Joy & Sadness in my inventory still. I've had them for a while now as I finished their quests back when they were first added. I thought they were mementos.

solemn coyote
swift nebula
icy vortex
#

Platform: switch
Issue: Gaston the… Hero
You need to find compass fragments near water using the hourglass 1 @ the docks 1 @ oasis and 1 @ the grove . I’m not sure if I found the one at the grove before it started but I have all in my backpack but it won’t register the grove even tho I have it and in my game I can’t drop quest items . I tried reaching out to gameloft but they just said my quest issue is not on their list . What can I do?

tulip oar
#

Platform: Xbox one
Issue: Quest, What Home Feels Like, I'm having trouble with making the pie I'm not able to make it because it says I have the glittering herring and when I try to make it it says I don't have the glittering herring

pine mortar
#

Platform: Steam
Quest: Canine Cuisine
Issue: "Dig for bones 0/3" I already dug all 3 and have them in my inventory.

thick drum
#

Platform: Steam
Quest: Wolf of the Wilds
Issue: CS sent me the missing wheel via mailbox but I'm STILL having issues with the quest T_T

terse canyon
#

Anyone else having an issue with Joy lvl 10 quest and not being able to pick up the dream documents by the chair?

shell sparrow
#

Platform: PC and Xbox
Quest: Wolf of the Winds
Issue: Unable to progress in quest because the missing wheel is not in the location it’s supposed to be

buoyant drum
#

Platform: PS5
Quest: unlock Pluto
Issue: i can‘t give the Spaghetti to Lady in her House. A Dialog is opening and I can press „give“ but nothing happens

warm agate
#

Platform: PC/ steam
Quest: A Kaleidoscopic Eureka!"
Issue: not receiving the letter from merlin to start the kaleidoscope quest with alice. Alice is already level 10 and ive already done her "The fractured glass quest" last night, its been about 12 hours and still havent received it. Is there certain villagers from other DLC's that need to be unlocked? i have every base game character unlocked

surreal iris
ionic folio
#

Platform: Switch 2
Quest: Wild, Wild Wishes
Issue: I’m being told to listen to Mike and Belle in Scrooge’s store but they’re just standing there facing each other and nothing is happening. I have tried exiting and re-entering the store with no success.

inner dove
red wyvern
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PC Steam
"Tamed Bees" have no picture in my inventory.

errant mason
#

Steam:

When Maui is meant to take my wife to the coral on the far right of the beach, he goes to the glade instead.

odd crest
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Platform: Steam
Quest: The Wolf of the wilds
Issue: Wheel is missing behind purple and pink bush. Sent in ticket, but haven't heard anything.

hexed crane
#

In the getting on like cats and dogs wrist. There is no ice rubble on or on top of the staircase. I’ve been searching for the third bone and finally had to look up where it is but there is nothing there.

fiery jacinth
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PC (Epic)
Merlin has a locked quest.
But have no more quests to do to unlock it.
Only quest available is Remy's daily repeatable for Wrought Iron.

Even when a quest is locked it normally shows on the quest list.

dark spoke
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Platform: PC and Switch
Issue: Lumiere - At Your Service quest: There is nothing in Tiana's restaurant for me to clear out and I cannot finish the quest.
Am I wearing the wrong clothes?
Visiting at the wrong time?
I tried untracking, restarting, tried on both PC and Switch. Why can't I see the things I am meant to clear out?
Screenshot/Video:

barren nimbus
#

<@&994257677192536106> sorry for ping but message above this one

minor vapor
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platform: steam
Issue: 1. can't hang out with Merlin which is a problem right now because of the star path duties. yes I already restarted the game multiple times. 2. memory orbs do not spawn

rapid lake
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PC - Missing Ancient Yellow Key. Aladdin's realm quest fully completed. Aladdin & Jasmine are both living in the Valley.

fathom eagle
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Need Cinderella shoe. Gave it to godmother but it disappeared after she accepted it but now she keeps asking for it

verbal spear
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Platform: Steam
Quest Issue: Sadness quest the fortress of saditude 1 I have collected all other ingredients but Donald’s fallen feathers I have collected 9 out of 10 but I can’t find the last one I checked the following the plaza, peaceful meadow and dazzle beach i have even moved some of objects just to find it

inner dove
#

XBOX
Quest: A Curious Dish
I am still not seeing the shiny tomato to kick this quest off! I am unsure what else I can do. Any help? I have all the momentos and completed the first two as I have lady and tramp in my valley and no more letters from Merlin!

wind stratus
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I'm not sure where to put this but... I think you guys meant to name Mulan's quest "Daily Regimen" not Regime? Considering if it was a pun she still used the word wrong in a sentence... 😬

mellow ocean
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Platform: PC
Issue: When placing the globe, a quest item spawned underneath it and I cannot pick it up. The sparkle is visible but the object is blocked and furniture mode is disabled in the realm. I tried restarting the game and leaving the realm but it is still stuck.
Quest: “Book and Candle” with Belle.

mystic pondBOT
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Please do not share Player ID's in the server. This is private information between yourself and Gameloft only.

warped sapphire
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Is anyone else having issues with “the sundial” quest? It says I have all the sundial gears in the eternity isle dlc but I only have 8 and rupenzel is telling me to make sure I have all the gears in my inventory. There is no more flying around to collect. I just emailed gameloft this issue but does anyone know if it will get fixed for me?

winter moth
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Platform: iPad Xbox cloud gaming
Issue: in quest "Bibbidi-Bobbidi-oops" i am taking photos of the phonogram but it isnt doing anything or letting me continue with the quest. I have tried at different times between 4 pm and midnight but nothing seems to work.

gentle citrus
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I am on Switch and cannot finish Tramp’s end quest Canine Archaeological 3rd statue piece as the system will not allow.

meager thistle
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Platform: Xbox
Issue: Quest “A bit of help from your friends
Screenshot/Video: attached.

Can someone remove it on the backend so I can try and do this quest over.

analog void
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Platform:PS5
quest issue: chaos in the kitchen
I can’t pick up any or Cheshire paw prints. At the time it was a common issue so I’d hope an update that would fix it and so I took a break and months later the same issue

tawny cosmos
radiant coral
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Platform: Switch 2
Issue: Unable to interact with Lady. She's stuck behind the table and surrounded by 3 meatball piles. This is affecting the Lady and the Tramp quest line story mission, and also impacts 4 duties in the Star Path (talk to Lady, spend time with Lady, talk to Tramp, spend time with Tramp... can't interact with Tramp as he's hidden and I can't help him because I can't talk to Lady). Update: I'm now at the point where all 6 Star Path duties can't be completed so I can't progress any further until the issue is fixed. Star Path ends in 20 days.

errant mason
cyan lodge
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platform: Nintendo Switch 1
issue: shadows and bows quest, I can't get mickey to lead me to the well to get minnie to show up. she shows up only as a shadow no matter what I do it won't continue the quest. it still says follow mickey to the wishing well in the town square.

pulsar peak
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Platform: Nintendo switch 1
Quest issue: after breaking the STOP letters with a pickaxe, tigger asks me to follow him but he won’t move from this spot.

rocky kelp
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Platform: Nintendo Switch 2
Quest: On Her Majesty’s Festive Service
Issue: I can no longer talk to Anna in my game… the quest is requiring me to, but every time I press Talk, other characters keep moving around me like normal but no Anna dialogue pops up and I stay frozen in place - my entire game loses functionality of the buttons, forcing me to reset. (Have already tried searching how to move forward with the quest but I could not personally find the resolution)

opaque skiff
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Platform : PC
Quest : Epreuve de vertue / Trial of virtue
Issue : despite many attempts to place the dragon and the knight, a response from the Ticket Bot telling me that it is solved, it is still not possible for me to validate this quest.
I opened a new ticket since the support closed the old one by saying that the problem, which has been going on for several months, is solved, which is false
tagged as "solved" since november on trello, marked as fixed in february patch, ... but still here

astral perch
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Platform: PC (Windows)
Quest: The Wolf of the Wilds - Storybook Vale
Issue: Wolf tracks appeared and am instructed by Merida to follow them. The wheel is missing! Go and fetch it by following the tracks!

Followed them, and the wheel is missing from the place it is supposed to be

Attempted Fixes:

  • Logged out of the game and back in
  • Fast Traveled by fountain in the Vale
  • Fast Traveled out of the Vale to Eternity Isle/Dreamlight Valley
  • Changed clothing
  • Changed Companion(s)
  • Walked into the bush mashing the E key, trying to maybe hit an invisible box
  • Hit the bush with every tool. Swung at it with the Snippet Net in a downward and circle swing
  • Untracked the quest. Tracked the quest
  • Told Merida to follow me. Had Merida leave
arctic finch
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Platform: Switch 1
Issue: Unable to complete Aladdin's Quest: Bring your own carpet. Quest not updating when moving through the markers on the carpet between Dazzle Beach and Peaceful meadow.

sleek basin
#

Hey I have questions

pale badge
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Platform: Switch
Quest: Trial of virtue

Dragon and Knight are on the right position, but nothing happens.

Already did 2 tickets but nothing changes.

gentle citrus
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Platform: Switch
Issue: Cannot complete Tramps Archaeology Quest; last piece of statue, as game will not let me dig it up in the forgotten area. I have sent 2 tickets and nothing has been resolved. Thank you

sullen crater
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Platform: Switch
Issue: The Sundial Quest: I collected all of the flying gears, but I only have 9. The 10/10 is checked off for the quest, but when I go to Rapunzel with all that I have (checked my chests, the ground, etc) it tells me to make sure I have all 10 in my inventory so I can’t progress.

upper rock
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Platform: Switch 2
Quest: Canine Cuisine
Issue: Cheshire Cat is not showing up in the cursed cave. I have tried restarting my system and untracking and tracking again of the quest.

limber mauve
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Platform Switch 1 : Im still having trouble with Archery & archrivials not completing last conversation to complete it ... have reported it again to bug report ... anyone else have this problem?

magic kite
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Platform: Switch
Issue: In Oswald’s quest “Oswald’s Many Dimensions,” The black and white barrier broke, but the quest did not progress as if it did.

Attempted fixes: Restarted the game multiple times. Restarted my switch multiple times.

supple acorn
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Platform: Switch
Issue: In the quest "Meatballs" there are no more Spaghetti Tumbleweeds left to eat. It's been at least 2 days and I've tried to restart, refresh, and I'm stuck T-T

severe jacinth
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Platform: PS5
Issue: Trial of Virtue quest from the storybook vale DLC bugged. I cannot get the shield to trigger no matter what I do, and I am certain the dragon and knight are in the right positions.

stuck mason
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Platform: Xbox
Issue: Trial of virtue - Storybook Vale - Dragon and Knight lined up but is not recognising it as done

stray dawn
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Issue with the PEACEMAKERS quest. I’m on 2 different platforms arcade and steam and for both platforms the leader shard hasn’t dropped after Maui gets the Oar.

I’ve backed out of both games without saving and gone back in and it’s not there. On my steam game we were near the plaza well and it’s not there either.

olive quiver
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Platform: Xbox
Issue: in "The Jailbreak" quest. Unable to get a talk prompt from Lady to unstick Tramp.

Assorted issues with tools not prompting use.

radiant seal
#

Platform: Switch 2
Issue: Unable to progress in Tigger's "Honey of a Problem" quest. Does not allow me to craft the Giant Beehives, claims I already did it, but does not show up in my inventory or in the crafting menu. Stuck on "Replace beehives" but can't craft the replacements.

obsidian geode
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Platform : XBOX One
Issue: I am unable to progress further in the Quest "Memory Lane" due to not being able to talk with Ursula to give her the items. I have followed all other users advice and reloaded my game and checked my inventory etc, I even changed from SBV to the Valley to see if I could speak with her there but it still doesn't let me. Is there any other advice / or a fix available?
Screen Record:

hearty roost
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Platform: Xbox One
Issue: Maleficent & Aurora don't have a listed level 10 quest even though it shows the outfits you're supposed to recieve as a quest reward

obsidian onyx
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Platform: PC
Issue: I hit the blue button to set the scene, but it does not continue the quest. I have attempted to hit the other buttons, and I've noticed they do change the lights, but the NPC's dialogue nor does the quest trigger. I have left the instance twice, and I've quit and restarted the game, but nothing progressed.

slate garden
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Platform: ps5
Issue: missing last fallen feather in fortress of sadititude. I cleared all trees and decor, moved all houses and changed the timing of the game to see the feathers better. I have 3 from peaceful meadow, 3 from plaza and I’m missing the 4th one from dazzle beach

red falcon
#

Rainbow Rose Breezeway is still not able to be crafted. Please fix it! It’s beautiful.

Switch 2

thick drum
#

Platform: Steam
Quest: A Ship of Gold
Issue: The key isn't working :/

sharp inlet
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Platform: Switch2
Issue: Alice Quest "Book with no pictures"
I didn't get the "house" noun from Goofy, only the 2 fish from the ponds. I'm unable to finish the quest without it

hollow crow
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Platform pc xbox
Issue The adventure of flynn rider completions
it has me order the ink and quill which i have done 3 times now. it wont register and i cant do anything with them.

young yoke
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Platform Switch
Issue: Fun fun fun quest, rocks don't regenerate so I can't get grassy ore. No fairy sprinkles to be found.

mortal sparrow
fathom mist
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Platform: switch 2
Quest: tramps level 7 “And how does that make you feel”
Issue: missing the blue flag and can’t progress

south solstice
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Platform: xbox
Issue: Trial of Virtue quest, The dragon and knight are correctly aligned but it’s not recognized as such.

timid valve
#

Platform: Xbox
Issue: Serenade of a memory, beast will not move to go talk to belle

quaint moon
#

Platform: Switch
Issue: The Decay. windstorm to the islands isn’t showing up after a game crash during the cutscene. Unable to complete quest.

heavy creek
#

Platform: PC
Issue: Trial of Virtue quest, The dragon and knight are correctly aligned but it’s not recognized as such. Can`t progress

upper ember
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Platform: Steam/steamdeck
Issue: The Wolf of the Wilds quest - the wheel isn't where it should be.

restive arrow
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platform: PC
issue: the aladdin key quest. i have 3/4 of the keys but i cant get the yellow key because i cant find the additional timber stacks in the realm to finish building the stalls.

frosty carbon
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Platform: Switch
Issue: "Bring Your Own Carpet" quest. I glided from Dazzle Beach to Peaceful Meadow, but it didn't progress through the quest even though I glided through the banner. I tried both ways. It's not working.

safe onyx
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Platform: Xbox Series X
Issue: In the quest "Collect 'em all: Attic mode" I have been searching for the 15th alien toy for the last 4 months on and off, hoping the issue would resolve itself but unfortunately it hasn't.