[Archived] Update 21 - Graphics & Visuals

[tawdry hedge]

**Please post here if you're having Graphics and/or Visual-related issues.

Use the format below:**

Issue:
Screenshot/Video:```

[manic loom]

Platform: PC

Issue: Multiple graphical issues in Storybook Vale:

• Holes in the world in the Wild Woods and Elysian Fields
• Backs of rocks in Mount Olympus and bottoms of rocks in Elysian Fields are missing and the rocks look hollow
• Cliff in Beanstalk Marsh is missing textures

[rain ice]

Platform: Switch
Issue: Night tree with lanterns star path reward is not showing lantern details, only light orbs.
(Screenshots show furniture mode and in game.)

[frigid roost]

Platform: PC
Issue: Headquartest Alcove Lights bugging out in the shop
Screenshot/Video: https://i.ibb.co/CspzvRYt/Medal-otr8c5xzp-A.png https://medal.tv/games/disney-dreamlight-valley/clips/m6lfkmHmZbmvJLVFH?invite=cr-MSx2dlksMTE1MDE0ODc4&v=7

[main furnace]

Platform: switch 1
Issue: the fire for the new cooking station is all messed up and the trash can don’t look right

[median wasp]

My avatars legs are tattooed and I am stuck in those double upped slipper/boots. I have been playing on PC is there a work around for this?

[sand trail]

Platform: PlayStation 5
Issue: grass particles floating in the air over the bridge from Sundae Shores leading into Hundred-Acre Fields

[proven flare]

Platform: Steam/PC
Issue: When changing the environment whether removing something or putting something away, exiting furniture mode results in severe strobing lights as it loads, painful enough that even non-epileptic this can hurt. Do not know if this ever stops, but this could be a health concern.

[manic loom]

Platform: PC

Issue: Multiple graphics issues in Eternity Isle:

• Holes in the world in the Borderlands, Wastes, and Lagoon
• Part of the wall in the Courtyard is floating above the ground
• Grass in the Grove is floating above the ground
• Parts of the walls in the canyons of the Borderlands and Wastes are the wrong color and don't match the rest of the terrain
• The boat in the Wild Tangle is still black and white after finishing the DLC

[toxic void]

PC
Dreamteams

i miss seeing my teams cute avatars

[fossil meteor]

There is a hat stuck in my floor. It is showing up in all my houses and buildings.

[narrow lotus]

Platform: Switch 1
Issue: Hat stuck in my floor after claiming reward on new starpath.

[long flax]

Please make sure you are including the platform you are playing on when posting a bug report.

For example state the platform you launch the game from like Steam, Epic, Xbox PC and not just PC.

[tranquil halo]

Platform: Steam
Issue: 2x2 error in clothing UI

[brisk latch]

Platform: Switch 2
Issue: I think this goes here but my entire UI disappeared. I restarted and it came back but yeah, I don’t know what happened.

[fair frost]

Platform: Xbox
Issue: it’s actually a funny issue, every time I give a gift my characters hair goes up too 😆

Last night I was having the issue that when my avatar talked to the npc’s they would back up a few spaces and then let me that was funny too because I was like dang does my character stink or something? 😆 I mean she was in a alley

[limpid slate]

Platform: Mac
Issue: Snowy Alpine Ranch house skin graphic visual glitch
Screenshot/Video:

[wanton holly]

Platform: Windows PC/ Steam.
Issue: I tried to change normal Well to Fashionable Iron well at Eternity Island, and it is mixed. Edit: same problem more than 1 well skin.

[thick terrace]

Moana looks like a rainbow spit on her then threw here in the mud, she is flashing and creepy

[livid flax]

Platform: Steam
Issue: I seem to have lost the palms of my potted palm plants
Screenshot/Video:

[halcyon heath]

Platform: Windows/PC (Steam)
Issue: When approaching the wall in the Haute Plateau (in Wishblossom Ranch), then rotating your camera view causes the surface of the walk to change textures (or texture layers?). Anyway, pretty sure that's not intended.

[toxic void]

these new petals are extremly difficulte to work with as the grabby part is sooo far away from where it actually is dropped at.

[weary terrace]

Platform: PC
Issue: Screen flickering when exiting Furniture mode after a few minutes, An immediate exist from F mode is okay. I have to exit the game outside of the client. Has been happening for 3 days now. Graphics card, drivers, game files, etc. are all updated.

[elfin crown]

Im getting that too

[regal plover]

Platform: Switch
Tramp’s Barrel Bed isn’t appearing.

[fair imp]

PC Steam
The Rose Garlands were invisible in the crafting screens when I crafted them, but I forgot to take a screenshot.

[short prairie]

Xbox PC: This displays wrong.

[tranquil bison]

Platform: Switch 2
Issue: Tramp's Barrel Bed is invisible when placed. It has collision and you can see the grid outline when moving it around, but otherwise the 3D model is completely missing.

Tested on my Mac and it's fine there, so definitely a Switch/Switch 2 issue for me.

[rapid magnet]

Platform: PC/Steam. Issue: Moana is glitched.

[astral sleet]

For some reason if there are other characters around when I talk to one, they stand diagonally.

[ember fossil]

Platform: PC/Steam. Issue is wings of companion clipping through the body.

[tranquil bison]

Platform: Mac
Issue: The Zoo Fountain from Tramps' Level 7 quest is invisible when placed during the quest and afterward on Mac. I tested this item on Switch 2 and it's not invisible on that platform.

I've opened a ticket, but wanted to report here as well. This is the second furniture item I've found this update that is not rendered when placed.

First was Tramp's Barrel Bed on Switch/Switch 2 and now the Zoo Fountain on Mac.

[elfin zealot]

Platform: PC (launched through Xbox app)
After using a well or going into a house, my character runs slowly. After running around for about a minute, it goes back to normal, and then goes back to slow after using a well or entering a house again. Happens in the Valley, but also happens in Storeybook Vale to the point where, when I exit a house, I can't move my character at all.

[next stratus]

Platform: PC/Steam
Issue: Seaside Royal Outfit is showing as all black instead of the green it should be.

[dapper ginkgo]

Platform: Steam
Issue: All my Royal Blossom Gazebo's are missing only the roses show up. Cheshire Cat's signs on the house and in the valley are glitched and flashing blue. Ursula's house is glitching with Vanellope's house.
Screenshot/Video:

[foggy spire]

Xbox series X & Nintendo Switch 2

This palm tree item has been glitched out, where you can’t see anything but the pot for about 3-4 months

[zenith abyss]

Ps5: there are weird textures in the wallpaper around windows, both in and out do furniture mode.

[long flax]

These forums are for specific bug reports only. Do not tag Gameloft staff.

[cursive acorn]

PS5
People in my store all congregate in one area and get stuck together usually its a few but today the whole store was there. I managed to separate some but now theres the rest.
Theres 4 characters stuck together. (Eve is is there too)

[pulsar finch]

Mac
The Snowy Alpine Ranch House texture has turned purple in areas as seen in photo

[ember fossil]

Platform: Pc/Steam
Issue skin is clipping through the top.

[proven flare]

Platform: PC/Steam
Issue: Cannot complete the Lady quest associated with the dog bathing station as putting the dog bathing station in the house results in the severe strobbing lights issue that affects all of my houses

[weary terrace]

Platform: Steam
2 unusable spots are in this location in the Meadow. There is nothing blocking them. I tried to dig them up, and it won't allow me to. Thanks.

[quartz meadow]

Platform: PC
Issue: Spaghetti Crisis Mission Lines being spoiled by a graphic error

I'm pretty sure it's supposed to be a surprise, like the other incomplete memories, but when you unlock a piece of the memory, the thumbnail spoils it. However, when you scroll in your memories after it's fixed.

Regardless, I saw the whole image both times, thus ruining the surprise for me during this mission.
[spoilered the broken thumbnail so I don't ruin it for others]

[crimson ledge]

Platform: switch
Issue:

[wary hazel]

Platform: PS5
Issue: Red Dot Of Newness.

The collection tab and the shop tag has Red Dots of Newness. The one from the shop goes away if you touch it but the one for Wishblossom Ranch (ansld All Areas) never goes away.

[zenith abyss]

Ps5: the ropes on this wbr hay feeder definitely didn’t used to be glowing neon pink.

[cold edge]

Platform: XBOX/PC
Issues: Red dot indicating new item will not go away. Only Eternity Isle items are undotted.
When changing my Avatars hairstyle or color, camera view is through the floor making it impossible to see avatar and hair at the same time.
NPC's in Scrooge's store all crowd up into the exact same tile.

[fair imp]

PC Steam
Giant Beehive picture is blank in the crafting menu.

edit: Same in the inventory.

[toxic void]

bring it back it was working a month ago and hasnt since lady and tramp update

the moonphases that happen at midnight between the forrest back entrance and the frosted heights where you can see the moon just right there is no longer a full moon in the frosted heights either BRING IT BACK! please

[ember fossil]

PC Steam
Alice's house graphical glitch.

[brave osprey]

PC Steam
This specific part in the biome where Cruella's house is the camera goes in and out while mounted and walking.

[spring thunder]

Mac: Graphics are glitching on one of the house skins that came with storybook vale

[surreal flicker]

PC STEAM:

Moving from biome to biome triggers severe flickering of either the whole environment or immediate area. Very difficult as this can stimulate seizures!

[earnest walrus]

Platform: Steam/PC
Issue: Watering Can. I don't have a different skin on it. It's the regular vanilla watering can.

[cursive monolith]

Platform: PC/Steam
Issue: Something with this furniture piece and how it's interacting with the wall

[tawdry pier]

Platform: PC/Steam
Issue: Graphics Glitching when in Pixie Acres.

[quiet epoch]

Platform: Switch
Issue: Facepaint is just broken.

[abstract niche]

Platform: PC-Steam
Issue : The both sides of the plaza have some glitch texture.
Item name : cherry blossom plaza

[sharp epoch]

Platform: Xbox One
Issue: When I go change my hairstyle my avatar doesn't show up, I even restarted my console

[feral creek]

Platform: Switch 2
Issue: Camera decides to leave the stratosphere whenever I go to change anything in the “Customize” category in the Wardrobe, so I cannot see my avatar nor what I’m changing.

[tawny river]

My game is being very choppy and glitchy

[twilit lion]

Same issue for me on Mac!

[torn cipher]

Switch 2, but had on switch og as well
If you placed the river kit on the beach, it changes from sand to grass on the edges.

[spring thunder]

Mac, zoo fountain from one of tramp’s quest is invisible

[snow dove]

This is a new one for me lol....my avatar disappeared on ps5

[long flax]

Please make sure you are including the platform you play on when submitting a bug report. If on PC, please include the platform; Steam, Epic etc

[tranquil bison]

Platform: Mac
Issue: The metallic parts on the egg lampposts from the event are heavily pixelated. The stone base, however, looks as expected.

I think this could be a Mac specific issue, based on a post I saw on Reddit, but haven't had time to test on my Switch 2 yet.

I am running Ultra graphics on my M3 Mac. No other items render like this lamppost and it's most noticeable with nighttime lighting.

[limber parrot]

They are on switch as well! Just did the quest.

[tame wagon]

Platform: PC / Steam
Issue: Some items are not matching the photo that is displayed of said item (The single and double sink of these names)