**Please post here if you're having Crashing-related issues on Switch.
Use the format below:**
Screenshot/Video:```#[Archived] Update 21 - Crashes on Switch
winter relic
honest bloom
How the crash occurred: Travelling to the Glade via well, also trying to change the skin on my castle in furniture mode.
Screenshot/Video: Not applicable, didn’t take one.
thick nexus
These are still an issue despite the Offset Time of Day bug fix.
Platform: Switch 2
Issue: Saving and logging out by turning the game off by using Return to Title freezes the game and the game crashes after freezing for a while with the saving spinning thing freezing in place. Or you have to manually exit the game and close the game that way which brings up the game has crashed There was a problem, and the software needed to close, popup.
Basically, Saving and using the Return to Title button causes the game to freeze and then crash while the spinning thing is spinning and is saving the game to return to the title screen.
Sometimes it works and saves and returns to the main menu title screen but most of the time it just freezes and crashes.
If it helps to pinpoint it, it started with the recent Cinderella update.
Fixing the menu and Time of Day offset bug did not fix the bug where if you press the back button from the Settings tab to close the menu causes the UI to disappear and the bug where if you Cloud Save or Save and press Return to Title the game freezes and crashes.
tough thicket
Walking into the mines
north wagon
My game keeps crashing in Furniture Mode every time I save and exit, plus while I’m decorating…I can’t provide any screenshots or videos because my system won’t let me.
lime veldt
My game crashed once going into the Vitalys mines and once while I was mining with Sadness in the Plateau
covert flax
my game has been crashing on just about everything going in and out of buildings and in coming out of furniture mode too. This is the first update in a while that i have had this problem as bad as i have it since i went from a switch to a switch 2.
tough thicket
yeah mine is also crashing
glad trail
mine is crashing, it's crashed 3-4 times i want to say today??
halcyon hearth
Crash occurred while looking at the star path reward menu
jagged cedar
I was editing a room in my house. I finished and exited attempting to save. Then it got stuck saving and well.. just watch the video
lime veldt
My game crashed once going into the Vitalys mines and once while I was mining wi...
Add about six more crashes yesterday trying to either leave my house or fast travel 😑
opaque maple
**Please post here if you're having Crashing-related issues on Switch.
Use the format below:**
Screenshot/Video: none available ```
midnight jetty
Random crashes in my valley and crashes when I leave the valley to go to Wishblossom Ranch. Switch 2.
rose sphinx
How the crash occurred: while in the main area of storybook vale (the zone the bridge goes over), tried to give cruella a gift. The game crashed instead. This happened a few times actually, and got super frustrating.
Screenshot/Video: none available
midnight jetty
Constant crashes on the switch 2. And then I lose my progression.
chilly gorge
How the crash occurred: I’ve been having very frequent crashes since this recent update especially this week. They sometimes happen either while it’s raining or when I’m gifting an item to someone. On top of that, the crashes will sometimes trigger a UI glitch where everything on my screen will clear and I can still walk around the valley but I can’t access any of the features or my inventory unless I want my game to crash.
Screenshot/Video: None available
rigid hazel
How the crash occurred:
Whenever I try to lay a path, or click on one that’s already on the ground, my game freezes. I then have to restart the game to be able to play it again. This also happens if I try to replace doors in my house.
There is a red message that appears on the bottom right hand corner that says: Requires House Upgrade.
My house is fully upgraded
subtle tulip
How the crash occurred: Every time I took a photo, the screen turned white and then the game crashed.
thick nexus
Platform: Switch 2
How the crash occured: clicked Return to Title and the game froze on the spinning thing and crashes after being frozen for a few minutes and had the message that the game had to close unexpectedly pop up.
Sometimes the game saves and closes out normally but the rest of the time it just freezes and crashes. It's been happening since the Cinderella update day and still hasn't been fixed for almost 4 months.
Screenshot/Video: none available
still aurora
Mines been doing this for a few days
Platform: Switch 1
Whenever I'm in builder mode and remove a item it does this, I just have to close and re open my game but I never know how much I have lost, nor do I always remember where I put things before the crash
vestal sundial
Platform: switch
It’s crashing when I try to enter the lady and tramp realm
dull lagoon
Platform Switch
I crash at least one time a day regardless of what activity I’m doing. Game also freezes regularly requiring me to shutdown the console and try again. Reminds me why I stopped playing this game.
still aurora
Platform Switch
It did it again 😭 I'm on Alice 3rd quest, I walk up to scrooge expecting dialog, I'm now stuck into "talking with him" but no dialog comes up, I see no text box and he's just staring at me.. I have to restart my game now..
astral mantle
- how the crash occured: i changed and equipped two pet companions (maleficent's raven & purple fiery raven), my energy bar and all other options (opening map, equipping tools, opening my furniture) disappeared.
- screenshot:
frosty dagger
How the crash occurred: By basically anything. It's raining in the valley the game freezes.
I talk to villagers, the textbox never appears and I can't do anything, have to close the game.
I exit the furniture menu it crashes.
Also the UI just dissapears sometimes after exiting a menu and I can't do anything to get it back, can't open menus etc. Have to close the game to fix it
fiery dagger
Whenever I try to have someone over the game continues to crash, is this a bug/ glitch or something?