**Please post here if you're having Crash-related issues on PC.
Use the format below:**
Issue (Include Error Codes):
Screenshot/Video:```#[Archived] Update 21 - Crashes on PC
quiet folio
young turtle
Platform Steam: Game crashes everytime I want to excit the game
slate spruce
Platform: PC
Issue: When in furniture mode, and escaping after placing items, the game will periodically freeze up and the screen will start flickering. I have to kill the process to get out.
steep spruce
Platform: PC
Issue: When in furniture mode, and escaping after placing items, ...
Platform: PC via Steam. Same here! Several times today in furniture mode, the screen has started flickering and only a hard kill to leave the game stopped it.
viral arrow
Platform: PC
Issue: When in furniture mode, and escaping after placing items, ...
Same here 👋 I think it's something to do with the new pink bundle and/or hearts, as this happened first time as I put them down. Not sure though.
hollow beacon
Platform: PC
Issue: Pressing escape after I save the game makes the UI dissappear and if I try to interact with something, the game freezes. So I have to force quit and restart the game
reef thistle
Same flickering problem as reported above.
warm kilnBOT
Please include the platform you are playing on; Steam/Epic/Xbox PC etc
light yacht
Platform: Steam Every time I open the game my mouse disappears and I have to use Task Manager to close it down
lime cairn
Platform: PC/Steam
Issue: Just now I set up a room in my house for the dreamsnaps and when I tried to save and exit to take the picture the game got stuck doing the saving animation and it made the screen flash a lot, I had to alt+F4 to get it to stop
The room did save though
heavy pine
Platform: PC
Issue: everything i come out of my house or scrooges store in the vale, the loading screen slows down to 1 frame every 10 seconds, the world loads after 5-10 minutes. If the game doesn't stop responding then, if I move my mouse, frame rate is again, 1 frame per 10 seconds, and then stops responding or fully closes. Opening menu works fine tho
sweet spear
I am having the exact same issues with the game crashing as Ken K who posted a few days ago. The game will freeze and start flickering when Im trying to exit/save out of Furniture mode. I also have to kill process to get out of the game. This is really hard for me as the flashing causes me to have bad headaches. Please get this fixed asap. I have sent in a support ticket already.
neat wind
Platform: PC
Issue: Having the same issue constantly when exiting furniture mode. The game freezes and the screen flickers. I use end task in task manager to exit game.
near eagle
Platform: Steam. Experiencing multiple crashes per session since the update unfortunately. No crashes to date prior to this. Crashes are usually while either fast travelling or entering/exiting buildings (the crash just shuts my game down entirely), but I have just had one that's not come from any identifiable action and won't allow me to open any menu or map.
fallow bluff
Platform: Steam. Experiencing multiple crashes per session since the update u...
Platform: Steam/PC
My partner is having the same issue where she cannot open any UI. Sometimes she can still move around but everything is at a standstill. Most frequently she is left with a game that is still running but cannot interact with anything. She has to alt+f4 out of the game multiple times per session because of this. I have found that my own game will freeze temporarily every time it autosaves but will recover, however I have a feeling that this is what is causing my partners crashes. Mewmieboo's last indications seem to detail the situation pretty similarly so I imagine it'll be the autosave crashing their game too.
I have also experienced the game hanging after I save & exit the game. It appears to crash on exit, idk if this is a dodgy exit behavior or if this was how it was intended.
livid raven
PC Steam
I got to this point in the quest and talked to Goofy. The scene played out but then the game got stuck. I could move the camera around but couldn't do anything else. And as you can see, it looks like I haven't talked to Goofy yet, but I have.
edit: When I reloaded the game and returned to the spot, the car was invisible. It's just off-camera in the below screenshot, but I can't add another screenshot without waiting an hour.
shut wave
Platform; PC Steam
Issue: Can't buy any collection without my game not responding
and either closing automatically or not responding and having to be forced close.
Edit: the purchase still went through
shut wave
Platform; PC Steam
Issue: When trying to use the custom option in wardrobe to paint dresses or tank tops or etc the game often freezes and either crashes or has to be forced to close. even after restarting the game and trying again
zenith ibex
Platform (Microsoft Store, Steam, Epic): Xbox GamePass PC
Issue (Include Error Codes): when i come oit of build mode it freezes or crashes same thing if im crafting
Screenshot/Video:
languid needle
Platform: PC/Steam
This morning I was coming out of build mode & the game froze up & the save icon & screen just started flashing violently. I tried it again several times in fact & it kept happening each time I tried to exit build mode. I couldn't get out of the game without having to hard exit each time.
steep spruce
Platform: PC via Steam. Same here! Several times today in furniture mode, the sc...
Wow I`m decorating a floating island and the flickering bug is happening all the time. I re-started the game 4 times within about half an hour. I am saving the game all the time, but it is so annoying! Each time I have to search Mirabelle again and so on... My ticket has been closed weeks ago. I wished Gameloft would at least communicate more. I really love the game, but the unfixed and un-communicated bugs are annoying
young turtle
Platform: PC/Steam; I don 't know if it's a bug but I noticed that the drop rates for companions with the fishing ability is super low. While I get tons of extra resources from companions with other abilities, I sometimes have to fish 7 - 8 times with two (!) fishing companions equipped for one of them dropping additional items at least once.
kind zealot
Platform Steam / Pc
Every day this is happening
I just logged into furniture mode ... I try to move a couple of stranded flowers. Bunch them together .. this happens
Every day ...it crashes multiple times.
Only been happening daily since last update.
I had a similar issue maybe 6 months or more ago. It literally swipes all your hard work away...
Its a frustrating issue if you cant even last 2-3 mins without this happening ....
Then you reboot game re do whats just been undone
To maybe RE do it again at least 3 or 4 times. Praying it sticks. And it doesn't... Not fun 😕
young turtle
Platform PC/Steam: Ariel is always stuck in her house. She is activated in the map, doesn't have an open quest but she never spawns outside the house
static ginkgo
Platform Pc via steam. Constant freezing when walking / running and also being kicked completely from game
worthy goblet
Platform : Windows PC/steam. When coming out of furniture mode, the game freezes and flickers until I force close and lose my progress. https://gyazo.com/d795a9e36104e70b90ba0ce404a55bfa
lucid wedge
XBox PC:
Saving after making diagonal paths = error.
gritty pivot
Platfrom: Xbox PC
Issue: Crash after exiting furniture mode in WBR. ❗ FLASH WARNING.❗
gritty pivot
Xbox PC
Sudden extreme lag during The Big Worry quest and UI disappeared. Could run around but could not open any menus at all. Had to fully exit the game.
restive talon
Platform: PC/Steam
Issue: Since the release of the second part of Storybook Vale"s story, when i enter any building and exit to any biome in the storybook vale, each time i try to move my avatar all the graphics start lagging. Even if i try to teleport to any biomes in the dlc, don't fix the issue. The only thing that stop the lagging are if i teleport to the main vale DDV again. Which make it really difficult to play the dlc, if each time i need to enter a building i have to return to DDV and return again.
I was hoping the issue would be resolved with the updates, but it's been months and unfortunately the problem continue.
Please, fix the issue 🙏
languid needle
Flash Warning: The attached clip contains screen flickering.
Platform: Steam/PC
Issue: I have been experiencing a recurring issue for weeks now, when exiting Build Mode after extended decorating sessions.
If I spend more than a couple of minutes in Build Mode & then exit, the autosave icon that appears in the center of the screen begins rapidly flickering/spinning. When this happens the entire screen begins flashing & the game becomes unresponsive, forcing me to hard close the application.
Because of this bug I am currently unable to decorate for extended periods of time without the game crashing & as a content creator who makes DDLV videos, making it really difficult to play.
full urchin
Platform: PC (steam)
Issue: When in furniture mode, and escaping after placing items, the game will periodically freeze up and the screen will start flickering. I have to kill the process to get out. (same issues as above basically)
fallow pond
Platform: Steam (PC)
Issue: The game doesn't crash, but for the past week it keeps disconnecting from the internet and won't let me reconnect. I initially thought it was my best friend's internet connection, but I've been back home since yesterday and the problem persists. I can also play other games that require an internet connection without any problems.