#[Archived] Update 20 - Sound & Music Issues

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brave pagoda
#

**Please post here if you're having Sound & Music related issues.

Use the format below:**

Issue:
Screenshot/Video:```
halcyon lichen
#

Platform: Ps5
Issue: My gliding no longer makes a sound, same with my footsteps. Nothing is making sounds anymore.

azure sage
#

Platform: Steam
Issue: After being in the Starpath menu or DreamTeams sound on character and surroundings is muted. Fixes sometimes when using a Storagebox, Goofey Stall or Crafting table. Also randomly getting Mainmenu BGM ingame.

humble moth
#

Platform: Xbox
Issue: the countdown event song is tied to goofy stall

solid seal
#

Platform: PS5

Sound of my characters footsteps, glider and interactions are absent at times. Title screen music randomly plays when walking around my valley.

granite pollen
#

Platfom: Steam
Issue: Sound effects on footsteps or horse footsteps missing. also when mining no sounds

heavy gazelle
#

Platform: steam
Issue: sound is inconsistent when mining, gliding, walking, or on my horse. Sometimes it works, mostly it doesn't

fresh onyx
#

Mining sound effects, uprooting night thorns sometimes no sounds. Seems sporadic muting of sound effects are lowering the background music which is making it more noticeable.
Xbox

Updated to note when companion leveled up, sound effects all came back.

grizzled spoke
#

Platform: apple arcade
Issue: not hearing characters or sounds of coins or dreamlight points adding up or similar

foggy axle
#

platform: steam issue: sometimes sound workes normally, sometimes just a few things are muted like the sound of heels on the path, or picking up stuff from the ground

ruby root
#

Platform: Apple Arcade
Issue: No sound, no music in the intro, no sound of footsteps or characters. The only sound is when foraging something.

left vessel
#

Platform: Xbox
Issue: Partial sounds , characters no longer speak, gliders sound is off and nornal activity sounds keep disappearing

strong bramble
#

Platform: Xbox Series S, Sound issues, going into menus seems to cut the sound out and it doesn't return straight away. Some sounds return, some don't, like the sound of walking or hitting rocks.

sullen widget
#

Platform: Switch 2
Issue: lost in game sound except for the music. I cant hear my character walk or run break rocks, pick up items, walk or run while on horse, fish, ect. I tried restarting and it fixed the issue only until opening the menu in the game then I lost sound again.

A few minutes into posting this i suddenly regained all sound again. Very strange, idk what is causing this. It keeps cutting in and out of sound.

After playing a while for me it seems to happen when claiming star path duties. The sound returns when I open my characters menu, but when I open the star path menu the sound cuts out.

indigo plover
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Platform: Steam

After exiting a menu, all or most audio cuts out and returns a short while later.

void jetty
torn lotus
#

Platform: iOS Apple Arcade
Issue: Sound is not working at all. No music, no character voices, no sound effects. Everything is either muted or muffled. Only a few sounds work, but it’s completely off synch.

languid lagoon
#

Platform: Switch 2
Issue: Game loses all sound except background music after I navigate to the menu page for duties, star path, etc. Sound returns if I change clothes, enter my house, or fast travel, but then mutes again if I open the menu.

shadow ledge
#

PC/Steam
The menu music starts randomly playing, after losing all sound effects, including character voices

trim fossil
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Platform: PS5
Issue: Same as others, there's no music when walking (steps), gliding, no sound effects in general. Except background music. Also, loading music kicks in in random times.

magic kestrel
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Platform: Ps5
Issue: same issues as others, music, horse and character footsteps, (walking and galloping), picking up items sound, Disney character sounds, all disappears.

restive ember
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Platform: Xbox Series X
Issue: Same as many others. I’m losing essentially all audio.

finite spindle
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Platform: Ps5
Issue: Sound effects like gliding, mining, or using any tool went mute after I was in the event or shop menu for some time. I go back to title, come to the game and it works until I open event (which is what i keep going to to see duties)

civic fox
#

Platform: Steam
Issue: sound effects such as gliding, mining, or walking will intermittently mute.

sweet pumice
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Platform: PC
Issue: Sounds effects such as mining/walking/watering/gliding are mute. Interacting with a stall brings the sound back until it disappears again (seems to be from interacting with the Star Path and Dreamlight Duties within the menu)

floral pike
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Platform: switch
Issue: same as above, non-music sound effects are muted or non existent

grand mural
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Platform: Xbox X
Issue: mining & other sounds are quiet/non-existent when tracking all star path duties and regular game music is super loud

wind carbon
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Platform: PlayStation 5
Issue: lost of sound when walking, doing task and gliding.

glacial cypress
#

Hello everyone! Our team is aware of audio issues as of Update 20 and are actively investigating. For those experiencing sound issues which could be caused by opening the DreamTeam menu, moving to quests then going back into the game - there is a functioning work around to regain sound by talking to (interacting with) an NPC.

Details can be found here: https://trello.com/c/rCujNVuf We apologize for the inconvenience and appreciate your patience!

** Description**

When opening the DreamTeams menu, then moving to the Quests menu, and then going back to the game will mute all gameplay SFX (footsteps, tool use, etc.).

** Platform**

All

** Status**

Workaround available - Talking to (interacting with) an NPC fixes the issue.

Labels

Workaround Available

warm zephyr
#

Platform: PS5
Issue: nothing makes sound and the music is so low you can barely tell it’s on. It also goes in and out from working to not working. But I haven’t heard anything come from the characters. The game is so deafening quiet it’s making my ears ring and hurt.
No real way to screenshot sound.

limber dome
#

Platform: Nintendo Switch (Original)

Issue: Sound issues. No sound effects when hitting ice bergs, when gliding, mining, & opening memory orbs. Sound issues seem to come and go randomly.

That’s all I’ve noticed so far. Will update if I encounter more missing SFX

tawny yew
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No sound when the music stop.

heady flax
#

Platform: switch

Issue: no Sound except music

spiral burrow
#

Platform: PlayStation
Issue: Intermittent loosing sound effect and/or music. It has happened in several different locations.

wary adder
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I am also having sound issues and am playing on PC Steam

wheat mulch
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Platform: Steam on PC

Issue: No audio feedback when breaking rocks. Only audio that plays is when clicking on menus or opening chests.

past locust
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Platform: PS5
Issue: No audio sounds when mining, gathering, etc. Audio seems insanely loud elsewhere/overworld themes.

graceful mist
#

Plattform: Win/Steam
Issue: many action sounds and voices are missing, sometimes they reappear when going into event/tasks/collection/shop/.. screen. I think they disappeared after collection the dreamlight duties, but not sure

tribal oyster
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Platform: ps5
Issue: can barely hear any sound and sometimes completely goes out to not hear it at all

midnight epoch
#

Platform: PS5
Issue: no sound besides background music. Affecting all activities (gliding, mining, fishing, digging, etc)
Screenshot/Video:

thick juniper
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Platform: PC/Xbox
Issue: Randomly playing main menu music when I'm running around in my valley.

frozen mist
#

Platform: Apple Arcade
Issue: there’s no sound except my foot steps. No music, no voices.

lyric kestrel
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Platform: Steam
Issue: SFX and voice sounds just stop playing.

tight ferry
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Platform: switch
Issue: I’ll open a menu to do something, and When I close it all SFX sounds stop working except water. Before I open the menu, they are laggy. The main menu music will also play loudly at random points in the game.

modern glen
#

Platform: Windows
Issue: Loss of sound when walking, galloping. Talking to NPC works but plays game intro audio super loud

sinful lodge
#

Platform: PS5
Issue: game stated fine but once I started moving around grabbing fruits, walking, gliding, nothing had sound. It did come later but seems to be a coming and going thing or will be SUPER low like barely can hear

winter pewter
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Platform: Steam
Issue: sounds randomly stop working. Starts to play loading song during certain tasks. Count down event starts after I’ve collected.

crystal brook
#

Platform: Switch
Issue: low/no sound after being in certain menus or traveling via fast travel. Does eventually right itself after a little while.

junior reef
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Platform: Playstation 5
Issue: sound drops. The background of weather will continue and that's it. No villager chatter, no footsteps, no tools noise. It works on restart for abiut thirty seconds (without leaving where I spawn in at my front door) and then is gone again

sullen stag
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Platform: Switch
Issue: Sound is all messed up. Sometimes when opening the menu, or if you're supposed to get a notification that a task is completed, almost all sound disappears. However, this can be fixed by opening the inventory menu, but when you close out of that, the title screen music starts playing instead. However, THAT can be fixed by entering and leaving a house, or (if you have DLC) fast-travelling to a different area.

fiery ermine
#

Platform: apple arcade on iphone
Issue: There isn’t background music in both main title and in-game and the characters are lost their voice but in the options I see this

pale wind
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Platform: Switch 2
Issue: Harvesting and gliding does not make any sounds. Harvesting may glitch in and out, but its mainly not working at all

spring finch
#

Platform: Switch

Issue: extremely faint music, no action sound effects (mining, fishing, running, gliding, etc), only faint chirping birds and faint main music. Sound setting in game don’t change the volume either.

silk creek
#

Platform: Xbox Series X

Issue: sounds keep disappearing when am doing any duties, randomly plays main menu music, sometimes no characters talk. sound comes back for main things if i maybe go to a stall or something.

sour hearth
#

Platform: PS5
Issue: the main menu theme song just keeps playing over and over whilst im playing the game. I dont think ive heard a single biodome theme since the update along with any sound effects like the crop pick up timer and with how loud the main menu theme is...its starting to give me a headache so ive had to turn the volume way down.

gritty surge
#

Platform: Xbox Series X
Issue: Various audio bugs. Can't hear any villagers, sound effects like horse running or picking fruit, timer music randomly plays...

sudden rivet
#

Platform: Switch

Issue: Opening music is playing loudly and stopping other sounds. It alternates with the quick timer music. The timer music also plays randomly in the menus or while I'm fishing.

dry dock
#

Platform: Nintendo Switch Oled
Issue: Sounds are acting randomly and sometimes appear and sometimes not, it is impacting activity sounds like fishing, mining, harvesting, sometimes the countdown sound shows up way too late after the countdown is finished, or it start playing out of the blue, sometimes this also impacts the walking sound, the time bending sound or some villagers and their voices

grand bough
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Platform: Apple Arcade
Issue: no character voices, no music, no gliding, only footsteps and harvesting crops

sly tide
#

Platform: PC
Issue: main menu theme is overriding every other song while playing, VERY loudly. other sound effects also seem to be glitching or nonexistent

dense skiff
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Platform: Apple Arcade
Issue: no character voices and no music.

magic yew
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Platform: Switch
Issue: Not getting sound effects intermittently, happens mostly with mining. Background music will also intermittently stop.

paper kestrel
#

Platform: Apple Arcade
Issue: Music and character voices off. Only footsteps sounds working.

hasty gust
#

Platform: PS5

No sound when mining or picking up things.

iron glade
#

Platform: pc and steam deck.

Only intro/main menu music playing loudly while playing the game and the music randomly stops sometimes. Also, No mining sounds or sounds when buying stuff at Scrooge’s shop. No picking up items sounds

drowsy rover
slow night
#

Platform: Apple Arcade
Issue: No intro/menu music, no in game music or sound effects (except for some random ones like footsteps or closing out of inventory but it seems muffled and volume has to be on full to hear it)

rugged wharf
#

Platform: Steam
Issue: sounds randomly stop working. Starts to play loading song during certain tasks. Count down event starts after I’ve collected.
Music and character voices off. Only footsteps sounds working.

unborn glacier
#

Platform: Switch 2

Issue: The workaround of talking to an NPC to fix the sound issue doesn't seem to work for me

pliant veldt
#

Platform: steam
Issue: the music/sound keeps going away. It comes back randomly and then disappears again. Sound of npc is gone.

proven void
#

Platform: Switch
Issue: The menu music keeps playing every time I do some tasks throughout the game.

unborn glacier
coarse copper
#

Platform: Steamdeck
Issue: Sound effects are gone and the main menu music keeps playing repeatedly throughout the game. I have tried switching to Streaming Friendly mode, talking to NPCs, changing zones - nothing works. I'm now just keeping the audio off entirely.

hollow marlin
#

Platform: Xbox Series S
Issue: No sound when buying things from scrooges shop, my glider quit making noises, Sometimes my in-world music at valley or other places like Wishblossom ranch quits out of no where an I don't hear my foot steps on the ground.

civic crater
echo moon
#

Platform: PS4
Issue: Similar to/same as most others. Audio in-game is either the main menu audio on repeat, or the regular music plays while the sound effects are completely gone. These pingpong back and forth every couple of tasks or when I talk to NPCs.

versed isle
#

Platform: iOS (Apple Arcade)
Issue: no music, no characters speaking. Only hear my footsteps and random background noises like when I harvest or clear obstacles. There are also sounds when fishing. Less important but weird looking Cheshire Catfish, I’m assuming it’s mixing the original picture in and it should be entirely pink and purple striped like how they looked on Moana’s boat.

proper vault
#

Platform: Xbox/PC
Issue: Similar situation to everyone else, definitely related to the newest update. Sound effects are cut off randomly and I can only hear the background music. Sound effects cut back in when one of my pets level up. At one point the level up sound kept repeating when I would go into the menu or my inventory.

last nacelle
#

Platform: Switch
Issue: sound FX, like running noises or pickax sound, intermittently work. Fixes occasionally after talking with characters, a pet levels up, or accessing storage.

grave shell
#

Platform: switch

issue: ^^ the same thing haha but mine just plays the intro when you first turn the game on on a loop

sharp glade
#

Platform: Switch Oled
Issue: Intro music playing in valley, no audio, music but no effects audio, delayed pickaxe audio, and more I can't remember.

hoary smelt
#

Platform: Switch 2
Issue: Same issue as everyone else really. Sound is muddled up, not playing for certain actions and then activating when walking around the valley. I’m currently hanging out with Cogsworth and rather than hear Beauty and the Beast music, I’m getting the intro music.

stark hull
#

Apple Arcade
Issue: no music, speech, or the majority of sound effects since Cinderella patch. I usually play with the sound off so I’ve only just noticed!

eternal plinth
gilded yoke
vale arch
#

Platform: Switch 2
Issue: Character is soundless. I have to speak to an NPC to hear footsteps and the usage of the tools. After a while I have to repeat the procedure.

viscid oasis
#

platform: apple arcade
issue: no music, no character voiceovers, only horse gallops and my footsteps

unkempt cipher
#

Platform: Apple Arcade
Issue: No sound except some sfx, no music and no dialogs

eager nova
#

Plattform: PC Steam
Issue: no music and voices on.

fading sphinx
#

Platform: Apple Arcade, Apple TV
Issue: no sound except sfx. No voices, no music
Screenshot/Video:

pseudo agate
#

PlayStation five sporadic and intermittent sound problems on a variety of things particularly sound effects

wide flume
#

Platform; iOS
Issue: the npc isn’t talking at all, like their catchphrases, music isn’t working, only footsteps or mining and all that

slate rapids
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Platform: PS4
Issue: sound disappears and then after a bit it comes on with the main menu start up music SUPER loud and can't hear glider, footsteps, fishing, mining etc... plays "collection" sounds WAY after I already collected the "bountiful" / "bonus" harvest

slate briar
#

Platform: Switch 2
Music and sounds sometimes disappear completely. Main menu music just starts out out of nowhere randomly.

cedar crag
#

Platform: Playstation 5
Seconding some of the above posters, main menu music starts playing loudly in game for no apparent reason. It also restarts every time i open and close my inventory or other in game menus

slate rapids
#

Platform:PS4
Issue: I also noticed today I went to do my star path and I can't "hang out with Mickey"

analog holly
#

Platform: Apple Arcade
Issue:No music playing and only noise game makes is when I exit out of things

rich quail
#

Platform: iOS Apple Arcade
Issue: as with others here, no background music, no NPC voices. I can hear mining and harvesting at the normal volume, no muffle.

gloomy vale
#

Platform: PS5
Issue: No sfx sounds or music in main Valley.

brazen summit
#

Platform: Nintendo Switch
Issue: No SFX for mining or fishing

raw ivy
#

Platform: Apple Arcade — iOS (iPhone, iPad, tvOS)
Issue: no sound, only some mining sound but that too sounds somehow off or broken

solemn glade
#

platform : ps5
issue: main menu sound playin all over valley sound randomly goes off even tho settings say its on or i will have no sound at all

celest widget
#

Platform: PlayStation 5
Issue: no sound when mining, walking, gliding or anything else.

heady flax
#

Platfrom: Arcade
Issue: for days since the update, my game has no sound except for the sound effect when opening a crate. The rest, NONE. Even the npc talking or background music, NONE.

pale pond
#

Platform: PlayStation 5
Issue: at random times in gameplay sounds, like breaking rocks or fishing go out. Interactions with different shops or opening the menu brings the sound back but once I’m done interacting the sound goes away and I just hear the background music but nothing else.

night horizon
#

Platform: Switch (1)
Issue: Main menu music plays on loop throughout my entire game play and/or music and sounds sometimes disappear completely.

brave bone
#

Platform: Switch 2
Issue: Loading music is played literally anywhere in the game and at a very high volume even when the settings are turned to lowest setting.

gentle epoch
#

Platform: Xbox series S
Issue: the tea table is invisible bug and I can’t complete the quest

clear briar
#

Platform: Switch 1
Issue: Sometimes the in-game sound appears once the music plays.

sonic junco
#

Platform: Apple Arcade
Since the Cinderella update there is no sound coming from the game

rustic wave
#

Platform: PS5
Issue: Menu base game music will override all other music. Sometimes it will repeat itself, intermittently, to the point it cuts off and restarts. The volume also changes exceedingly loud with it at times with no audio volume change occurring to have affected it. As well, when visiting rooms within the House, it overrides the Radio furnishing music and they clash horribly. Sound effects such as footsteps, movements, animations, or interactions will randomly go entirely mute.

oblique nymph
#

Platform: Switch 2
Issue: Loading/home screen music playing and very loud during gameplay and some sound effects (such as cooking not working)

lyric gulch
#

Platform: switch 2
Issue: travelling or going out of house turns off the sound for collecting/gliding etc. only hear music and background sound. Fixes itself once I have a conversation with a character but occurs when I travel again.

atomic zinc
#

Platform: Switch
Issue: intro Music is the only existing music. Sound effects are hit or miss but it’s just intro music. Can’t even change it from the radio in my house.

hardy ether
#

Platform: Ps5
Issue: the sound don’t also work only music for fishing, gliding or mining it’s really hit and miss..

atomic wren
#

Platform: PS4
Issue: When I open Dreamteam page, all in-game audio disappears. Occasionally the main menu background music starts playing instead (very loud and loops), but most of the time there is no sound at all, just silence. This happens every time when going to Dreamteam tab.

chilly elmBOT
oblique nymph
#

Platform: Switch 2
Issue: Opening screen music playing everywhere. Having to play with the sound off now because it’s driving me mad.