**Please post here if you're having Crash related issues on PC.
Use the format below:**
Issue (Include Error Codes):
Screenshot/Video:```#[Archived] Update 20 - Crashes on PC
stiff pasture
ebon needle
platform: steam
issue: game is still crashing when trying to buy anything from scrooge, opening gift bags, etc.
torpid helm
Platform: Steam
Issue: Game crashes when looking at any moonstone bundle in the shop
frank bramble
Platform: Steam
Issue: Game crashes when trying change clothes and furniture from inventory
hot osprey
When trying to exit the game, it locked up as I was saving. I am on PC
pseudo iron
Platform: Steam
Lag spikes that lead to eventual crashing. Had no lag issues or crashing issues before the update.
topaz oar
Platform: Steam Game crashes an closes out during loading screen making the update unplayable.
real dirge
platform: Steam
issue: after update, game can't get past load screen. unplayable.
lofty mango
platform: steam
issue: game constantly crashes when going into frosted heights
bold mantle
Platform: PC/Steam
Issue: New update, same old crashing. This is getting old. My game is STILL crashing when trying to buy things from Scrooge and when I am just looking at the rewards for the new star path. Just looking....
Please fix this or at least have the courtesy to fluffing address it already.
proud pike
Issue: game crashes after clicking "yes" on the "Are you sure? game progress will be saved" prompt
tepid tide
Platform: PC/Steam
Issue: the game is crashes when I'm decorating has of right now for me. I will update more when there is more.
slate charm
Hey just wondering if anyone else is having this issue. My game was working fine this morning (I’m on PC) but after I added the horse stall to my main valley the game keeps skipping frames and couple of seconds and stuttering. Is anyone else finding this after adding the horses to the main valley? I was playing for 2 hours prior to adding them with no issues and now it won’t stop.
torpid helm
Platform: Steam
Issue: Was looking at Star Path Rewards pages, then crash
sharp mulch
just updated my game and it won't let me get past the loading in screen. It just stays black and no sound. I've uninstalled and re installed twice, restarted about 10 times. Anyone else having this issue? Playing on PC, but through Gamepass (XBOX)
teal echo
Platform: Steam
Issue: Occasionally when exiting my house in Wishing Alps, game will crash/quit. There is no error warning or crash report that runs it is just like it exits the game. I have not tried this with any other homes outside of Wishing Alps.
pliant wadi
Platform: Steam.
Issue: While not an issue with the game crashing I report here, because there's no where else to.
When going into Settings > Graphics > Offset Time of Day. I can only increase the time using controller, when I try to decrease it just goes up to 'Disable Flickering' and then to the option selection, and won't decrease.
torpid helm
Platform: Steam
Issue: Almost every time I try to summon a mount, the game crashes.
boreal fractal
Platform : steam
Issue: crashes every 5 mins, after interacting with something, opening camera, using tools
It’s totally unplayable for me which is a huge let down
ionic mortar
platform: steam
issue: game is crashing when trying to buy anything from scrooge, opening gift bags, etc.
dusk cedar
PC (Epic)
Was fine this morning but now it's "waiting for Epic Games" to "login"?
UPDATE: Message has now changed to "Unable to connect to your Epic Games Account"
olive stag
Platform : Steam / Windows
Issue: Constantly crashing after a few seconds to a minute of game play. Cannot interact with cursor / press escape keys or enter menus etc. Unplayable 🙁
twin spire
Platform: PC
Issue: Constant crashing when buying from Scrooge, opening chests or pouches, and also during regular gameplay, running across the biome. Was able to open gift under tree to get the pouch, but would crash when opening pouch with the crafting table. After several attempts to open and then crashing, I tried putting the pouch down on floor, out of my inventory, then picking it back up and was finally able to open and claim the table. Cannot purchase anything from the shop without the game crashing.
unborn falcon
Platform: PC
Issue: Trying to buy anything from Scrooge causes the game to crash...sometimes straight out to desktop, sometimes by hanging for an eternity. Opening pouches or chests also runs a 50/50 chance on crashing the game in the same way.
ebon forum
Platform: PC/Steam (under Linux)
Issue: Not actual crashes but random moments of freezing. There is no pattern that could reliably reproduce it, but at times, the game completely freezes up. I can still move the cursor if it was visible but everything else, including animations will freeze for a few seconds before everything continues smoothly as always. I have been using the same hardware for 5 years and the same OS for a few months. But the issues only began a few weeks ago, in December.
bitter tree
Platform: PC/Steam (Windows)
Issue: Constant crashing. I can be playing the game for a good while and it'll be fine, and then randomly it will crash. Sometimes this is when interacting with things, other times nothing special is happening on screen and it crashes. The most recent crash caused my entire PC to restart, so not only is the game not working it could damage my PC if this continues. This time, I'd just finished the quest to get my mount it's 'sparks', jumped on my mount to go back to the entrance of wishblossom ranch and my entire game froze, which then froze my entire PC and it forced a restart on itself
calm shore
Platform: PC/Microsoft Store Version
Issue: Not a crash, but a major freeze where I had to force quit the game. Was doing a dreamlight task of serving a meal in the restaurant. Went to give Sally a Lancetfish Paella in Remy's and game froze to where I couldn't do anything and had to open my task manager to kill the game.
teal thunder
Platform: PC/ Steam
Issue: full game crash 3 times in 3 hours. verified files didnt fix or find anything. Happened during stream... hope this gets fixed I dont want it to mess up my PC
torpid helm
Platform: Steam
Issue: Game has been freezing to the point of crashing every time I try to open the "summon mount" menu for the last 24 hours
lethal nymph
Platform: Xbox GamePass
issue: game crashes at start menu. gets through intro logos and loading and then Instantly closes after Cinderella appears on screen, no error handler. Have tried clean install, reinstalling Xbox app and game services, updating microsoft store, updating windows and graphics drivers, and disabling anti-virus/anti-malware to no avail.
violet onyx
platform: pc
issue: game is crashing at every menu. each week something seems to be broken and constantly crashing. i havent been able to play most of the star path, or purchase from most stores including the moonstone store without my game crashing
torpid helm
Platform: Steam
Issue: RiT expansion Mr. McDuck's shop is causing the game to freeze to the point where windows tells me to close the app every time I try to buy something
south hound
Platform: Steam
Issue: Game freezes and crashes when trying to buy sometjhing at Scrooge's store, opening a chest/bag, and other times just freezes and crashes out of nowhere for no apparent reason
pallid gazelle
Platform: SteamDeck
Issue: huge lagging and crashing when exiting Scrooge shop/ any house specifically in storybook vale. Only since Cinderella update. Also unable to exit crafting menu without exiting game.
opaque schoonerBOT
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