**Please post here if you're having performance issues with Xbox. Crashes occurring should be posted in https://discord.com/channels/938880698478125057/1422889484823040060
Use the format below:**
Issue:
Screenshot/Video: ```#[Archived] Update 19 - Xbox Performance Issues
iron inlet
alpine mist
Haven’t been able to open the game on the Xbox since the update says there’s an error and to try again or go home
kind anvil
It wont let me join others on multilayer? Even know the code is correct
desert lodge
I have my ddlv on xbox but play on my computer. Since yesterday I have joined my game and after maybe 3 minutes it crashes. I just opened my moonstone chests and now they are gone and i dont have the moonstones from them.....
lament canopy
I am having issues with the camera. Also nothing is respawning like it should. My game is impossible to do missions. Someone please tell me what to do. And before anyone one ask yes I have done a hard reset on Xbox and also uninstalled and reinstalled. Nothing helps.
stark nest
Xbox One Version: 1.19.1.21
Title screen freezing. I am unable to progress past title screen.
I've cleared local save(That's a whole other issue with cloud save sync being broken). I've even performed restart of the game multiple times as well as cleared cache(unplugging console for 5 minutes). Other games are working as intended. This has been the only game that I've been having issues with over the past year(Freezes a lot in game as well).
I have also tried uninstalling and reinstalling the game.
I have a huge amount of storage space left on my xbox One.
The clip will show the freeze at the title screen as well as it remaining stuck when I click "continue" there is no progress or even a loading bar. 
stark nest
Update: After uninstalling and reinstalling again. I tried clearing my local save once more. It froze a bit at the title again but, I finally reached progress to the actual gameplay. I'm still experiencing the freezing every so often when I'm running around or using the carpet with my characters. That's been an issue since about earlier this year to possibly around this time last year. While it bothers me when I'm playing sometimes, I'm just happy to be able to get back into my game for now and I'll hope for the best that one day the other issue will be resolved.
I appreciate y'all. 💚🥰
hushed sky
Since 10:15 pm and it was shortly after I bought wish blossom ranch it won’t load past this and is telling me to contact support I’ve uninstalled I’ve reset I’ve redid WiFi and nothing 
limpid leaf
Platform: Xbox X/S and Switch
Issue: Mailbox has red dot for new message but when attempting to check it the game freezes on loading screen (with the star not moving) when opening mailbox.
frozen wagon
Platform: Xbox X/S and Switch
Issue: Mailbox has red dot for new message but whe...
I have the same issue! Did your problem start after a Tigger-quest??
shell vector
Platform Xbox: Issue: Game crashes every time I access mail box. Issue started after completing a Tigger quest.
delicate heron
Xbox X
Hello 👋, When I access my mailbox, my game freezes and I have to restart the game. This happens in all areas. I tested it. Please 🙏 fix this asap! Thank you!!