[Archived] Update 19 - Star Path Issues

[regal turret]

**Please post here if you're having Star Path-related issues.

Use the format below:**

Issue:
Screenshot/Video:```

[white hawk]

Platform: switch
Issue: icon for item does not match preview
Item name: hocus pocus cauldron

[wise sleet]

Plateform : Steam, PC
That is very likely the wrong name
It currently is called "Agrabah's brick wallpaper motif"

[winged ibex]

platform: pc/steam
Issue: Duty mine precious gems with a royal tool is not completing.

[eternal vine]

PC (Epic)
Onyx not counting for Mine Square Gems.

[chilly prairie]

Platform: PC/Steam
Issue: The ripples of Moana's chair in the "Running like Clockwork" quest can appear underneath placed buildings.

[ionic gust]

Platform: Xbox series X
Trying to “spend time with goofy” which is a quest on the star path however I can’t actually hang out with him..

[molten shale]

Platform: PC/Steam
Issue: game keeps disconnecting

[finite talon]

Platform: PS5
Issue: Task on starpath says to spend time with Goofy for 30 minutes. When I talk to Goofy, the hang out option is not available.
I have tried changing his clothes, and performing all other options available as well as leaving the game and reloading.

[chilly prairie]

Platform: PC/Steam
Issue: The Starpath quest "Fish somewhere that's always sunlit" doesn't count fish caught outside of ripples.

[tardy plinth]

Platform: PC- Steam
Issue: Don't have the option to hangout with Daisy for the starpath
Screenshot/Video:

[peak tulip]

Platform: Steam
Issue: Could not collect reward. Tried to collect twice, made the sound but did not collect. Relaunched the game, was able to successfully collect. However...I now have the Red Dot of Doooom on that page.

[coral jay]

Platform:Steam
Issue: Cannot hang out with Donald for the starpath because the map shows him in his house but when I go inside, it’s Peter Pan and not Donald.

[sudden kite]

Platform: ps5
Issue: hocus pocus cauldron is appearing as green instead of purple.

[north vapor]

The grids are still on after leaving furnishing mode 🙁

[sharp cedar]

When I try to collect rewards my computer crashes

[frank heart]

Platform: PC- Steam
Issue: Not able to hang out with Daisy. Have tried in her shop and outside
Screenshot/Video:

[fading latch]

PC/Steam
Scorpion from Eternity Isle doesn't count as seafood. Is this on purpose or a mistake?
The duty is "Cast around for seafood"

[olive hawk]

Platform: PC /Steam
Issue: Game crashes when attempting to collect star path rewards

[past oyster]

Platform: PS5
Issue: mine precious gems with royal tool is not completing. No gems are counting.

[sterile sorrel]

Cannot procede with the Cogsworth and Lumiere Star Path quests until the bug with the main quest to unlock them is fixed.

[copper rain]

Platform: Xbox
Issue: the Collect some shoreline shelfish is not working even after a restart of the console. It wont register any shrimp caught from Dazzle Beach

[onyx vessel]

On switch. I can no longer fish at all since starting the star path

[river narwhal]

Hey, my game glitched out, I think due to my internet connection, when I went to unlock the cauldron in the starpath, now it’s saying collected but I don’t have it, the help section on the game directed me here

[native umbra]

Even after the fix, I still can NOT pick up the Domestic Manual in the Belle,Book and Candle Quest from Lumiere. I can NOT progress in the Star Path because of that and I got NO response from support!

[burnt isle]

Platform: PC
Issue: Mission bugged? I am getting pop ups that I have completed Missions but only one is showing and i am FAR from having enough potion for get everything in the path and I unlocked the advanced path (been this way for about 4 days)

[cold wren]

I cant hang out with goofy for the spend time with goofy quest :/

[gilded quartz]

Platform: PC

Issue: The fiery thorns are not fiery

[faint linden]

Platform: PC
Issue: Can't hang out with Goofy for the star path duty?

[cyan steppe]

Platform: Switch
Issue: Event tab is completely blank

[azure zinc]

I’ve been having the exact same issue on switch for just as long! Haven’t gotten a reply email yet

[azure zinc]

Platform: Switch
Issue: Apparently I’ve completed all the event duties, even though I haven’t unlocked everything in the star path.

[peak tulip]

Platform: Steam
Issue: Not an issue but a complaint/observation

This routine weekly indicates that I can pick up literally any flowers from the Forest of Valor. That is incorrect. I dropped different flowers that I got from Beast's Greenhouse in the Forest of Valor, picked them up, and it did not count.

So then if you assume that it means to pick up Forest of Valor flowers in the Forest of Valor, that is technically correct but also no - you can pick up FoV flowers anywhere. I went to my storage on a floating island, pulled out 5 white bell flowers, dropped and picked them up, and it counted.

Which means that this duty actually means "pick up Forest of Valor flowers", since it can be done literally anywhere.

[green dune]

Platform: PC (Steam)
Issue: For the Star Path I need to hangout with Daisy, but the option to do so won't appear, even after restarting the entire game.

[silk bison]

Platform: Steam - PC Issue: Star Path 5 star critter is equiped, but cannot complete the task

[unkempt shuttle]

Platform: PS5 Issue: Star Path 5 star critter is equiped, but cannot complete the task!!!! We have waited that house WEEEEEEKS and now even cannot not optain it!!!

[oak wolf]

Same on PS5

[marsh hazel]

Platform: Steam and Switch 2 Issue: Level 5 critters equipped but cannot complete the task in Routine Duties. Shows 2/1 equipped on both systems.

[pearl urchin]

Platform; Switch
Issue; I have a level 5 critter equiped, and it eben says 2/1 but it won't let me get the reward

[summer wind]

Platform: Xbox
Issue: Same problem as above, I had 2 companions equipped and now the third Routine duty is bugged and shows 2/1 no matter what I do

Update: I fixed it, by equipping 1 and then restarting the game

[silent pelican]

i have a problems at the castle i cant enter snow whites world

[stable bobcat]

Same as above, on Nintendo Switch

[proper kindle]

Same issue but on switch.

[upbeat saffron]

Same Issue on PC/Xbox I have Equiped 2 lvl 5 companios but cannot be completed

[wise arch]

Same issue on switch, fix mentioned above did work 👍🏼 (remove companions, save, exit, reload, and claim)

[frigid perch]

Platform: Steam - PC

Issue: Routine Duty "Equip a 5 star companion" doesn't complete if you equip two 5-star companions at once. Says 2/1, meaning over-completion.

Temporary solution: Remove one companion, exit, and reopen the game.

[stiff pelican]

Platform Xbox Game Pass on computer
Issue: can't complete the equip a level 5 companion (2/1)
Had to unequip companion and reload the game

[crude glen]

Platform : Xbox app on PC
Issue: finished all level of star path but the moonstones at the end of the star path are locked

[delicate spade]

Platform: Xbox series x/s
issue: very last routine duty won’t let me claim even though it’s completed. I have two level 5 companions equipped and it has a check mark when tracked. I even tried removing and re-equipping and nothing has worked. I’m going to be really upset if I can’t collect on this duty before the end of the star path and get the remaining bonus moonstones.
Unequipping and restarting the game and then re-equipping worked, but it was a nuisance

[true prawn]

Platform: xbox series s
Issue: star path routine duty not completing

[hallow terrace]

Platform: PC/Steam
Issue: Wishful Thinking Star Path Duties page says that I have completed all duties, but notifications are still popping up that I have completed new duties, and my Bonus Rewards page still has plenty of bonus rewards I could collect.
Screenshot/Video:

[remote fiber]

This is the same playing on Switch 2.

[jolly hawk]

Platform: Switch
Issue: Routine duty complete but cannot claim.
Screenshot:

[coarse venture]

Platform: steam/pc
Issue: Game crashes when collecting rewards- game also crashes about once an hour for no reason

[solid laurel]

Same

[keen tangle]

Platform: Xbox Series S
Issue: Routine duty completed but cannot claim
Screenshot:

[bronze umbra]

Platform: pc
Issue: cannot complete last routine duty

[sage dagger]

Platform: PS5
Issue: cannot collect last routine duty

[limpid gate]

Platform: Steam 'PC'
Issue: Shows I have 1 out of 1 for level 5 companion being equipped and it won't let me collect.

[muted lily]

Platform: Xbox 1
Issue: shows I have 2 of 1 equipped but can’t collect

[fierce gale]

Platform: Switch
Issue: I can’t hold the green staff from the star path the game kicks it out of my hand as fast as i click to add it to my outfit.

[prisma violet]

Platform: Xbox S
Issue: Red dot appears on the Event tab but nothing new when you open the tab

[unique aspen]

Platform:Switch
issue: 2 level 5 critters but cant collect, it also gives check mark when tracking

[grizzled abyss]

Platform: PC
Issue: 2/1 level 5 critters, but cannot collect.

[lofty orbit]

Platform: PC
Issue: When clicking on screen to view star path rewards, the game freezes for 20-30 seconds before it loads them in. Similar issue when I redeem a reward.

[short ibex]

Same issues as others. PC Player

[serene comet]

Also the same on Xbox series S

[remote lance]

I cannot turn my left over tokens into moonstones. Platform : PC

[agile scaffold]

Platform: Xbox
Issue: I have completed the star path duties and routine duties (It has been completed for a while now) but I am unable to trade in my extra tokens for moonstones at the end of the bonus rewards. It is greyed out.
Screenshot/Video: