#[Archived] Update 19 - Scrooge's Shop Issues

1 messages · Page 1 of 1 (latest)

olive schooner
#

**Please post here if you're having issues with Scrooge's Shop.

Use the format below:**

Issue:
Item Name:
Screenshot/Video:```
sharp forge
#

Platform: Steam
Issue: Game freezes (pictured) then crashes when attempting to purchase new items. After returning new item is gone and replaced with item I have.
Items: Candy Corn Nails and "Deluxe Beverage Cabinet"

slender elm
#

Platform: PC / Epic
Problem: since two updates ago every time I exit the Scrooge store in Storyvale the fan on my video card goes into overdrive and I am having horrible lag when I move or try to do things. To the point the game is unplayable. By lag I mean the response of the game is super slow and hesitant. If you stop it catches up. But if you move or try to mine for example it is super hesitant and laggy. It will not actually mine. Only thing you can do is restart and avoid the shop. I have not tried the shop in the first dlc area to see if the same. In the main valley the shop has no issues.

marsh lynx
#

Platform: switch
Issue: as with the last several updates, the light bloom on the lower platforms is absurd. You cant see it, but the bottom left has a white circular table. Please fix this - its jarring and uncomfortable to look at.

unique pelican
#

platform: switch
issue: this item is buyable when you approach from the front but treated as a usable stove when you approach from the side

next sky
#

Platform: PC-Steam
Issue: The candy bed float over the floor.
Item name : candy bed

mossy pelican
#

Platform: PC/Steam

Issue: when initially talking to scrooge his dialog automatically closes out and he teleports backwards a few feet. talking to him a second time works correctly, but talking to him a third etc time repeats the glitch in a loop

this also happens to scrooge when talking to him outside, but i was only able to test it by making him a hangout buddy first to get him outside of his shop, so idk if something different happens when he's scheduled to be outside

meager jasper
#

Platform: PC - Game Pass
Issue: Purchased white turtleneck & item does not show in clothing list
Already submitted a ticket. Sorry, no screenshot as there's nothing to show!

daring coral
#

Platform:-PC-Steam
Issue: Trying to purchase anything in the store results in the game just stalling as Scrooge and I stare at each other forever. If I click anything, then the game crashes and I get the window prompt to "wait" or "close out"

signal ginkgo
#

Platform: PC (Steam)
Issue: Game crash everytime i try to buy any item in Scrooge's store, it's been like this since the Beast's Castle update.. i haven't been able to make any quests progress for 2weeks

remote scarab
#

Platform: PC (Steam)
Issue: Game will not let me go into beasts castle, it keeps crashing.

next sky
#

Platform: PC-Steam
Issue: the lily pad don't appear in the shop, only the price in the air show a item is here.
Item name: lily pad

next sky
#

Platform: PC-Steam
Issue: The hanging brasero glitch in the floor.
Item name: hanging brasero

next sky
#

Platform: PC-Steam
Issue: The windows float in the air.
Item name: Ornate wooden Agrabah windows

dry gull
#

Platform: Xbox series S
Issue: my Storybook Vale shop isn't resetting with the others. This is the second time it has happened in the last 5 days.

paper kelp
#

Platform: all
When ordering from Scrooge the "-" on the screen where you select how many you want is greyed out on 0 and it didn't use to be. I use to be able to just click the "-" and it would automatically take me to 1000. That feature has been removed since I think the Monster Inc update. Its frustrating because if I do want 1000 of something for example I now have to have to just scroll all the way to 1k which takes a long time.

Or just say I have 200 left of items I'm able to order I could just click the "-" and it would automatically take me to 200 instead of holding down the "+" to get to 200.

Please fix it's frustrating.

azure hatch
#

Platform: PC
I still have not seen most of the Storybook Vale items pop up in SV's Scrooge's shop. And I have been checking every day since SV dropped.

mint sleet
#

Platform: PS5
Issue: All 3 expert Lure Traps are available at Scrooge (but will cause your game to freeze if you try to buy them). This also makes them not available at the Uncrafting Station.

quiet hollow
#

Platform : pc
Issue: snippet traps showing up in store, when purchased comes up with error

valid frost
wraith plover
#

Platform: PC
Issue: Items show as "locked" in Scrooge catalog and display padlock icon, but are purchasable, as well as already having been purchased previously. ETA: Error resolves when purchasing the item(s).
Item Name: "This Way" Direction Sign; "Down" Direction Sign; "Wrong Way" Direction Sign

twilit lance
#

Platform: PC
Issue: Scrooge shop reverted back to being locked with placeholder text so cannot unlock.

shadow jewel
sand falcon
#

I did submit this via the appropriate bug & issues link.
It looks like others are having the same issue.
I did “purchase” Chez Remy for 0 coins— thinking maybe it would restore back to my upgraded restaurant.
Scrooge McDuck’s shop seems locked.

Platform: Xbox
Issue: Chez Remy, Scrooge McDuck, & Moana’s Boat completely broken down again. (Fully upgraded during previous gameplay)
-# They were already fully upgraded before when I played the game for months straight (a little over a year ago)

Item Name: Chez Remy Restaurant , Scrooge McDuck’s Store Added/Edited (21:27) Moana’s Boat
Screenshot/Video:

sand falcon
crystal surge
#

Platform: PC
Issue: Chez Remy and Scrooge McDuck’s Shop is locked and inaccessible, almost like I never unlocked them in the first place or In Remy’s case upgraded. (Echoing above posts)
Item Name: Chez Remy and Scrooge McDuck’s Shop
Screenshot/Video:

dry pasture
warped cedar
#

Having the same issue

mild lake
#

Platform Xbox.
Issue: Same locked scrooge and Remy stores for my son with message PLACEHOLDER NOWELLUOGRADES

sinful lantern
#

Platform:
PlayStation
issues:
Red dot showing for items I don’t even own so I can’t see what I have and what I don’t,Can we please get a hot fix. It saying it for every item btw and I just restarted.

stone oyster
#

PLATFORM: PC
ISSUE: the entire shop! Ive not been on in a long while and when I left, I had the shop fully upgraded.. logged in today to find this! All my wells are open...

scarlet harness
#

Platform: PC
Issue: After a long time without playing Disney Dreamlight Valley, I launched the game again and everything works normally except for Scrooge McDuck’s Store. When I try to enter, the game doesn’t let me. No error message appears. I simply cannot access the inside of the store.
Screenshot/Video:

lethal locust
#

PlayStation 5:

Incorrect labelling on item, definitely not a ‘ Horse plushie friend’ 😂

strange robin
#

Have the same issue. My shop is closed too! On both, Switch and PC.

fickle arrow
#

Platform: Switch
Issue: Can’t open Scrooge’s shop in Valley or in Eternity Isle
Item Name: n/a
Screenshot/Video:
*for my partner who had just started playing again after a year

kindred notch
#

Platform: switch
Issue: can’t open Scrooge shop at all
Screenshot:

tropic coral
#

Platform: PC (XBOX Pass)
Issue: Scroge's shop and Chez Remis are reseted like if i had just started to playing the game. They were fully upgraded.
Screenshot:

austere ridge
#

Platform: Switch
Issue: As with other players above, Scrooges Shop is boarded up again when I previously had it fully upgraded. I have submitted a ticket.

old geyser
#

Platform: PC
Issue: Just logged in over a year and scrooge shop is boarded up again. Previously was maxed out. Tried restarting game, switching PCs, restarting computer, everything is up to date. Same issue.
Screenshot:

short torrent
stone cradle
#

Platform: PlayStation
Issue: In Storybook Vale shop, snippet lures appear to purchase from Scrooge. The game then prevents you from exiting this option, and you must force close the game.

vocal spire
#

Platform: PC (gamepass)
Same issues as above- logged in for the first time in months and remy’s and scrooges were boarded up. Was able to upgrade remy’s but scrooges is locked. My map was also not working until I upgraded remy’s.

void tapir
#

Platform: Switch 2
Issue: Chez Remy & Scrooge's Store reverted back & lost all the upgrades. Its also did on Eternity Isle, the only DLC I have. I'm playing on the cloud save after I redownloaded the game on my Switch 2 after not playing for a long time

viral island
#

Platform: Steam
Issue: Clicking to see the description of an item in order to buy it immediacy causes the screen to exit back out of the item. Clicking back on it afterwards fixes the issue.

night blaze
#

Platform: PC
Issue: I can't upgrade the Shop for some reason. I haven't played in a while, but wanted to get back into the game because of the new update. Wanted to check out the new stuff in the shop and now this. Please help or fix it...
Screenshot/Video:

white gate
#

platform: steam
Issue: as above my shops in the valley, isle and vale are all broken as is Remys (I can reopen remy but it has no tables etc inside). In the Ranch both were able to be opened and upgraded again with payment however neither have any lights on outside.

sinful lantern
#

Platform: PS5
Issue:
still saying red for items I don’t own,PLEASE fix it 🥲

obtuse tendon
#

Platforms: Steam and Nintendo Switch
Issue: Scrooge wont let me upgrade and keeps saying PLACEHOLDER. NO WELL UPGRADES.

flint lily
#

platform: switch 2
same issue as above - scrooge won’t let me inside and is giving the same language. it’s funny - i remember i initially stopped playing this game because of the endless bugs… i figured id give it another go on my new switch 2 and- well, here we are😂

lapis dune
#

Platform: switch 2
Issue: scrooges store is closed as though it were never built and the build sign says “placeholder. No well updates.”

cosmic crystal
#

Platform: Steam
Exact same issues as above. Sent a report to Gameloft through the website about a day or two ago. No response yet (understandable!) HOWEVER I can access Scrooge's store in Wishblossom Ranch without any problems.

graceful spindle
#

Platform: Switch
Issue: The scrooge shop and Chez Remy’s isn’t illuminated in Wishblossom Ranch. In every other world (whether it’s the valley or another dlc) they both are illuminated. Currently they look dark and dim

frank abyss
#

Platform: Xbox
Same as before, shops are closed

high notch
#

Platform: Switch
Issue: can’t purchase from Scrooge Shop
Item Name: Volcanic Stove
I don’t know if this is a known issue, and I’m sure it’s not people’s go to stove, but I like placing them all over..

warped dawn
#

platform: apple arcade
issue: this issue is definitely from not playing. i haven’t played since the beginning of the year and mine is boarded up too 🙁 only the areas i had previously played before i came back though- which is the valley and eternity isle. i was able to upgrade his shop in the new expansion areas.

real juniper
#

Platform: PC
Issue: Also have the same problem for the past week with Scrooge's shop that closed down and won't let me upgrade, had the same with Remy's restaurant but that I could upgrade... Is there any fix yet?

versed umbra
#

Platform: PS5
Issue: Courtney stated in the showcase that we could buy more of the module kits from scrooge and in reality most of them are in the crafting menu. Not what was promised in your showcase. Very misleading and very disappointed.

little venture
#

Platform PS5
Issue: when in scrooges and filtering, certain (not all) categories when you get to the bottom no matter what will not move when I'm moving the analogue stick. I've had this for days now. It's currently in snow white and hercules. I did have it in one hundred and one Dalmatians until scrooge gave me a new item. I'm checking every day and different filters.

acoustic elk
#

Platforms: PS5
Issue: Scrooge wont let me in his shop and keeps saying PLACEHOLDER. NO WELL UPGRADES.

tidal crest
#

Platform: Xbox one

Issue: scrooge won't take my money and it says "PLACEHOLDER. NO WELL UPGRADES." I need bros shop for the golden potato

steel ember
#

Platform: PC
**Issue: **Chez Remy and Scrooge McDuck’s Shop is locked and inaccessible, almost like I never unlocked them in the first place or In Remy’s case upgraded. (Echoing above posts). Chez Remy's store could be upgraded again with money, but Scrooge's shop couldn't. I had this problem after not playing for a year and getting my game save from the cloud
**Item Name: **Chez Remy and Scrooge McDuck’s Shop.
Screenshot/Video:

chilly galleon
#

Platform: PC
Issue: Scrooge shop locked. Message reads: PLACEHOLDER, NO WELL UPGRADES.

exotic trellis
#

Platform : PC
Issue : Chez Remy and Scrooge McDuck’s Shop is locked and inaccessible, almost like I never unlocked them in the first place or In Remy’s case upgraded. (Echoing above posts). Chez Remy's store could be upgraded again with money, but Scrooge's shop couldn't. I had this problem after not playing for a year and getting my game save from the cloud (I was playing with Gamepass before and now on Steam)
Item Name : Chez Remy and Scrooge McDuck’s Shop.
Screenshot/Video :

white dune
#

Platform: Xbox
Issue: Same as some of the above posts, scrooges store is boarded up and giving the same message as the people above. I really need this fixed because there are quests I can't do cause I need to buy stuff from scrooge but can't. It also sucks when I need to talk to a specific villager but they are in his store and I can't get in. Remy's was also boarded up, and I had to do the upgrades, even though I already previously upgraded fully. I was able to pay it bc I have the money, but scrooges store is stopping me from being able to complete quests. And yes, I hadn't played in a long time, probably about a year or more.

gloomy wharf
#

Platform: PC
Issue: Cannot access Scrooge's shop.. logged on for the first time in about a year. Had it fully upgraded back then. Already sent support ticket. I also had to fully upgrade Remys again.

shell marlin
#

Platform: Steam
Issue: Scrooge shop reset - returned to the game after 10 months off the game and the shop reset and I cannot rebuild or enter.

orchid rock
#

Platform: Switch
Issue: My daughter is having the same issue with Scrooge's shop being unable to unlock and Remy's restaurant had been reset. It was 0 coins to open, but asking corns to upgrade again. Scrooge says, "Placeholder. No Well Upgrades."

It's been months since she played.

My save file is working just fine, but I'm always playing.

weary jungle
#

Platform: PS5. Same issue as many stated above. My Remi’s and scrooges are both boarded up despite being fully unlocked. Remis is requiring payment to upgrade and Scrooge’s is offering me no option but “PLACEHOLDER. NO WELL UPGRADES.” Whenever I try.

opal sluice
#

Platform: Steam
Issue: As lots of people above mentioned, for me also Scrooge shop is being locked with placeholder text in the Valley and on the Eternity Isle. It works properly (for now at least) in Wishblossom Mountains
The same with Remi's on the Eternity Isle. I also can't see the icons on the map, not even for wells
Videos: added

unreal elm
#

Platform: PC
Issue: Same issue with the "PLACEHOLDER. NO WELL UPGRADES" and a boarded-up Scrooge's shop. Same as others, hadn't played in a while. Remy's I was able to upgrade back to normal but it was sort of a strange situation (I had to pay, but it was 0 coins). Several day long issue.

light scarab
#

Platform: PC. Same issue “placeholder. No well upgrades” and boarded up Scrooge shop ugh. Chez Remy I had to pay to reopen, at first free then 10k and 25 k coins. Haven’t played in a while and was excited to get back to it. Oh well 😭

fallow bloom
#

Platform: PC
Same "Placeholder" Issue. Scrooge's shop is available to me in Storybook vale and Wishblossom Ranch but not in the Valley or Eternity Isle. Also my Forgotten was reset back to level 1 and I can't interact wit them

gaunt gate
#

Platform: PC
Same placeholder issue for Scrooge shop.

tardy nymph
#

Platform: PS5
Issue: Scrooge store boarded up. «PLACEHOLDER. NO WELL UPGRADES.»
Screenshot/Video:

glad stump
#
Issue: Scrooges shop is boarded up
Item Name: place holder no well upgrades
Screenshot/Video: same as others in this chat.```
ember snow
#

Platform: Steam
Issue: Can't access it is boarded up but I already unlocked it and it will not allow me to go inside in the valley
Item Name: -
Screenshot/Video:

reef canopy
#

Platform: Switch
**Issue: **Chez Remy and Scrooge McDuck’s Shop is locked and inaccessible, almost like I never unlocked them in the first place or In Remy’s case upgraded. (Echoing above posts). Chez Remy's store could be upgraded again with money, but Scrooge's shop couldn't and is still not working after a few days of playing. I had this problem after not playing for a few months-year
**Item Name: **Chez Remy and Scrooge McDuck’s Shop.

wheat wharf
#

Platform: Xbox
Issue: Can’t get into Scrooge’s store because it says “PLACEHOLDER. NO WELL UPGRADES.”

torn escarp
#

Platform: PC
Problem: I haven't played for two years, I just started playing again, and I no longer have access to Scrooge McDuck's shop.
Screenshot/Video:

lunar ledge
#

Platform: PC
Issue: Same as everyone here, cannot access Scrooge's Store. It is boarded up and says "Placeholder. No well upgrades"

hallow light
#

Platform: PC - Steam
Issue: Scrooge shop is closed, Scrooge says PLACEHOLDER. NO WELL UPGRADES when I click the sign.
Screenshot/Video:

reef flame
#

I came back to game to purchase update. Can’t do anything without Scrooge store. I’m not going to risk buying a DLC if the main building of the game is inaccessible. This is happening to a lot of players who want to return and spend $. Please prioritize this fix. Also please return gold wasted upgrading Chez Remy twice.

Platform: switch
Issue: can’t open Scrooge shop at all says no well upgrade

molten ginkgo
#

Platform: PC & PS5
Issue: Scrooge shop is closed, Scrooge says PLACEHOLDER. NO WELL UPGRADES when I click the sign.
Same issue everyone else is having. But, I did buy the storybook vale DLC and the new wishblossom ranch DLC, the shop does work there.

real trench
#

Platform; steam PC
Issue: can not even get into the shop at all. Scrooge says “Placeholder. No well upgrades

undone sparrow
#

Platform: PC (purchased through Xbox)
Issue: Same issue many are reporting above. I have not played in a while and can no longer access Chez Remy or Scrooge's Shop in the valley, eternity isle, or storybook vale where I had unlocked and fully upgraded them before my break from the game. I am only able to access Scrooge's Shop through the Wishblossom Ranch area where I just unlocked it. I can access Chez Remy after re-upgrading it. I have only done so in the valley so far. It gave me the initial unlock and first upgrade for free and then charged me as if I had not fully upgraded it before.
Screenshot/Video:

royal smelt
#

Platform: PC Steam
Issue: It's been months since this issue started. Most of the villagers in store pile up at one place. Please, fix this asap, it's been really really long time

bright fossil
#

Platform: PC
My scrooge shop has been shut for agessssss, I have heard theres a bug - how do I sort it please 🙁 one of my quests I need the shop for as well!

lofty trellis
#

Platform: PC
Issue: misnamed item
Item: horse plushie friend

viral basin
#

Platform: Xbox on PC
havent play in a while. come back to it and havent been able to go into Scrooge Shop, when last time i logged on it was open and fully upgraded.

heady anvil
#

Platform: PS5
Issue: Scrooge shop completely locked. Can't access it at all.

plucky oriole
#

Platform: Switch and Xbox
Issue: after trying to play again after a while My shop is boarded up and says "Placeholder. No well upgrades"

torpid pine
#

Platform: Nintendo Switch 1
Issue: same Scrooge "placeholder. No well upgrades" issue. Purchased the Remy restaurant upgrades first (even though it was already unlocked) then went to Scrooge since it was boarded up. I haven't played in a long time, but bought all of the DLC's & logged into find these two issues.

mighty valley
#

Platform: switch + PC-steam
Issue: Scrooge’s shop reset and inaccessible - “Placeholder. No well upgrades”
Chez Remy was also reverted but was able to repurchase the upgrades
Item name: -
Screenshot/Video: same as above

brave pike
#

Platform: PS4
Issue: Scrooge’s shop / Remy’s restaurant reset; I bought the game at launch and just haven’t opened in two months, and both were reverted to the very start. I was able to purchase Remy’s restaurant but sadly scrooges shop says “place holder. No well upgrades.” Not able to access the shop and players still are inside.
Item Name: -
Screenshot/Video: same as above

reef flame
#

🙂hopefully this will solve it yall!

torn pivot
#

Mac: Though I'm sure it's probably for everyone at this point; still having the same issue on the 2nd floor where characters are clipped into each other and it's getting VERY annoying.

hardy berry
#

Platform: XBOX & PS5
Issue: Same as others above, Scrooge shop completely locked. Can't access it at all.

bitter bramble
#

Platform: PC
Issue: I can't upgrade the Shop for some reason. I haven't played since 2022 in the early access. I wanted to get back into the game. . Please help. or give work around, all my quests are now stuck waiting
Screenshot/Video: