#[Archived] Update 19 - Questing Issues

1 messages · Page 1 of 1 (latest)

vast pewter
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**Please post here if you're having Questing issues.

Use the format below:**

Issue:
Screenshot/Video:```
burnt prairie
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UPDATE: FIXED BY CUSTOMER CARE. THANK YOU!

Platform: Xbox
Quest: Lasers & Crafts (EVE Level 4) - (bug introduced sometime between 1.8 and 1.15)
Issue: 1/6 fires and 2/2 crater dig spots missing - EVE level 4 quest cannot be completed.

Details: I'm at the step "Use your Royal Tools to remove:
The Fire. (6); The Craters. (2)". Only 5/6 fires have spawned, and 0 crater dig spots have spawned. In previous updates, there were 2 sparkly dig spots (presumably where I could dig up The Craters), amidst the fires, but they have disappeared and there is nothing now.

I am unsure when this changed, as I don't check the area regularly. I've dug up every spot in the space between the entrance to the tunnel under the waterfall and the backside under the waterfall, as well as watered around there, for good measure. I cannot progress on the quest, so I cannot reach EVE's Level 7 quest or Level 10 quest, and their rewards.

submitting once per major update/hotfix until fixed. Previously reported on: 4/18/25, 5/7/25, 6/22/25, 7/9/25, 7/25/25, 8/20/25

dapper dragon
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Platform: Xbox

Quest: Belle, Book and Candle

Details: Second enigmatic key spawns underneath table so cannot be picked up

loud burrow
#

Platform: Steam/PC
Issue: For Belle, Book, and Candle quest when searching for the old book on the West Wing. The book got stuck under the chair.

burnt prairie
#

UPDATE: FIXED BY CUSTOMER CARE. THANK YOU!

Platform: Xbox
Quest: Old Enemies (Timon Level 2) - (issue introduced 1.14.1)
Issue: The Lion King Board game is not awarded as expected at the end of the quest, and players that completed the quest after 1.14 have no way to obtain it.

Details: Based on the in-game dialogue, and the fact that this item is in the Furniture Sets Collection, this is clearly not the intended functionality. In 1.14.1, developers retroactively awarded the item ONLY to players that completed the quest during 1.13, which is NOT a solution - it makes the erroneous assumption that all current players completed that questline during that update, and additionally prohibits any new player from ever obtaining it.

"Board Game" should be automatically added to all player's Inventories that have completed the Timon Level 2 quest (or sent via in-game mail, whichever is easier). For future proofing, the quest itself needs to be fixed so that Board Game is a listed quest reward and/or given during the quest.

Customer service has confirmed that it is not available - language seems to be copied from the fan-made wiki. There was no indication whether or not the developers have been made aware of the problem.

submitting once per major update/hotfix until fixed. Previously reported on: 1/9/25, 4/22/25, 5/6/25, 6/22/25, 7/25/25, 8/20/25

neat saffron
#

Platform: PS5

Quest: Belle, Book And Candle

Details: second enigmatic key spawns under a table and can not be picked up

sonic lily
#

Platform: Xbox game pass
Issue “Relax!” Cannot sit on the chairs I have been stuck on this request for months now 🙁 also have an issue with never getting the stripped Capabara to complete Mirabels quest either

queen drift
#

Has anyone had an issue with the hades quest and not being able to craft a 4th statue?

alpine leaf
#

Platform: PC
Issue: Second Enigmatic key for initial Lumiere and Cogsworth quest can't be picked up as it spawns under a table
Screenshot/Video:

safe sparrow
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on PS5 I had the same issue with the enigmatic key and noteas the others. running around the table globe i managed to get the items, but it created mashing the interact button

eager lotus
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PC / Steam. They keys that drop during the "Bell, Book, and Candle" quest and Cogsworth's quest before it (with the roses) are difficult to pick up.

robust rune
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platform: ps5
issue: i have completed all quests from the “once upon a dance” dream bundle (had the dance cutscene) but did not receive the curly ribboned mane as advertised on the bundle’s shop page. there are no more quests associated with the bundle in my quest log. the bear is nowhere to be found in my facial hair category and still appears locked on the bundle's shop page

junior tangle
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Platform: Windows PC
Issue: Quest A Guide To Better Castle-Keeping. Need to collect Castle Detritus. The storage is empty so unable to collect quest item

solar raft
#

Platform: PC/Steam
Issue: Lumiere is in wall, cannot talk to him to progress

amber hearth
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Platform: Mac Issue: Unable to locate Cogsworth Gear in the Plaza. It is not flying around the plaza, and I have the ones from the forest of valor and dazzle beach

sharp goblet
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Platform: PC/Steam
Issue: I'm stuck talking to Cogsworth for his level 7 quest. I was in The Wastes on Eternity Isle. I had to force quit.
Screenshot:

junior meteor
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Platform: Nintendo Switch 2 Photo won’t take for sunset please help

crimson shuttle
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why i cant craft this i have the materials ? someone knows?

night zealot
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I did not get the Lion statue I got the candlelobra and the globe but now am stuck as I do not have the lion

round palm
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Steam deck
Serenade of memory quest glitch. My valley is decorated and when beast is supposed to present the memory token to belle they do not stop to talk but are just going from one corner to another in the meadow. At one point they were on either side of a house just standing there.

worldly sky
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Platform: steamdeck
Quest: belle, book, and candle
Issue: cannot place the globe, candelabra, or statue in their spots (will not actually move during transfer and item stays in inventory).

Details: Not sure if it’s related but one of the stones in the garden glitched when I tried to pick it up, and it may have stacked with regular stones in my inventory. When left the realm and tried to sell them it said “item not found.” I didn’t realize I was low on storage so I didn’t have space for the items when lumiere initially gave them over so I wonder if the game didn’t realize I actually have them in the inventory

Edit: now the candelabra and lion placed, but globe still won’t

gentle pine
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Platform: switch 1
Issue: à guide to better castlekeeping
Listen to lumière and cogs worth reminisce
No speech bubbles are visible when they are supposed to, after taking the photograph. Quest does continue, but no idea what they talked about...

sonic ermine
#

Platform: PS5

Issue: Belle, Book, and Candle quest - can not pick up second key under table.

acoustic creek
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Platform:PlayStation 4
Quest: Belle, book, and candle
Issue: cant place globe in the library. I click transfer to place it and nothing happens. Tried multiple times and globe just stays in inventory edit: logged back in and now the globe is missing from my inventory but it's not placed down lion and candle are placed but the globe is just gone

main hollow
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Platform: Switch
Quest: Belle, Book, and Candle
Issue: Second Enigmatic Key spawned under table in library, unable to pick up. Relaunched game and also exited/re-entered realm and did not fix.

lapis bison
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Platform: Xbox
Quest: Serenade of Memory
Issue: Hi! When I do the “Serenade of Memory” quest and get to “listen to the beast present the memory tokens to Belle” she walks all the way to another place and it doesn’t trigger. Not even if I click off the quest then select it again

mortal shoal
#

Platform: Nintendo Switch

Quest: Belle, Book And Candle

Details: second enigmatic key spawns in the open but character bends down to pick it up and comes up empty handed, key still on the ground. Have exited the realm and came back and still cannot pick it up. Have restarted the game and came back and still can’t pick it up.

robust lance
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PS5: no dialogue played during the listen to lumiere and cogsworth talk part of the realm quests.

cedar shore
#

Platform: Switch

Quest: A Gift in Crimson

Issue: started this quest after completing the Lumiere and Cogsworth quest and I can’t find the other 3 roses anywhere in the rest of the flowerbed area of the garden to complete the remaining 3 needed for the quest

radiant plank
#

PC (Epic)
Quest "The Circle of Friendship" - at the stage "Eavesdrop on Lumiere and Cogsworth", the two of them just face each other and hop but don't say anything.

UPDATE: When I launched the game on Oct-2 the issue cleared up.

limpid hearth
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Platform: Switch
Issue: “Second Enigmatic Key” spawns under a table and is not able to be picked up from any angle.

bold birch
mellow solstice
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Platform : ps5
Issue: missing alien
I’m on catch ‘em all attic mode been watching for weeks for the last alien even got to the point I have removed most of the trees and decorations, have searched every house and shop and castles and secret rooms and secret rooms inside secret rooms

sonic lily
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Please why is no one helping me with this Ive even submitted a ticket and I’ve hand nothing as a resolution:( Platform: Xbox game pass
Issue “Relax!” Cannot sit on the chairs I have been stuck on this request for months now 🙁 also have an issue with never getting the stripped Capabara to complete Mirabels quest either

tawdry mango
#

Platform: PC
Quest: Serenade of Memory
I got to the part where you have to listen to Beast present the tokens to Belle and I listened to them talk but the quest won’t update any further after that. Is this a known issue?

heavy widget
#

Platform: PC - Steam
Quest: A Gift in Crimson
Issue: cant complete lvl 10 friendship quest of beast..

i cant water the 12th rose because there is NONE.. i already tried to re-enter the realm and also restarting the game, but without success

vernal pendant
#

Platform: Switch (switch 2)
Quest: a circle of friendship
Issue: when at the stage to eavesdrop on lumiere and cogsworth they both just bounce on the spot and the quest does not progress.

During the realm quest when eavesdropping on them no text appeared either, except that quest progressed eventually on its own without ever showing me what they were saying.

Edit: got this to work finally by leaving pride rock, changing outfit, and returning. I had tried this previously without changing clothes, had closed the game, toggled off and on the quest and nothing changed, hence the clothes must have been the trigger

Outfit: Green witch outfit, (4pc), classic gold hoops, Merida hair, mushroom knee high socks,

woeful quest
#

Platform: PC and Switch
Quest: Belle, Book, and Candle
I am at the part where I need to return to Dreamlight Valley and talk to The Beast in his home. I keep going into his home but he is never there, and when I try to hangout with him I don't get that option. Please help!!

stone cliff
#

Platform: PS5
Issue: second enigmatic key is stuck under the table and it is not able to be picked up at all. Restarting doesn't help either

bright summit
#

Platform: Xbox
Quest : Be our Friend
Issue : They say: Stay with the beast and I stay with him but that does not progress the quest. I wait hour and hour with the beast and that does not progress the quest too . I try to talk with Kristoff & Wall-E and that does not work

sullen tree
#

Platform: PC steam
Quest : A gift in crimson
Issue : I have come to the beauty and the beast realm to collect the roses but the last rose i needed i wasnt able to water it or pick it up so i left the realm and came back and its now gone and i cant see any other roses

night cradle
#

Platform: Xbox one s
Quest: Decay to grow
Issue: Mike is not appearing in the critter trap.

I have tried restarting the game, asking Sally to hang out with me and re-entering the moves several times but Mike is not appearing in the trap.

burnt spade
#

Platform: ps4
Quest: Belle, Book, and Candle
Issues/Screenshot: The 2nd Enigmaatic Key spawn underneath the table and I cannot retrieve it

quaint condor
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Platform: PS5
Issue: Unable to pick up second enigmatic key for the quest Belle, Book, and Candle.

clear agate
#

Platform: Xbox series s
Issue: I received Beast letter. When I go to his realm, I can see a quest icon seemingly stuck behind the wall. Lumiere and Cogsworth do NOT show up no matter what I try to my daughters who both play on Switch have successfully gotten them both.

craggy anchor
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Platform: Switch
Issue: Cannot hear or see conversation between Cogsworth and Lumiere at the end of the masquerade. They made faces and gestures, then the quest completed.

late pawn
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platform: PC

this appeared when I tried to break the bird statue in the garden. Game has frozen.

barren nexus
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About the second enigmatic key I have managed to get response from gameloft. They are working on a fix. As for now what you can try is drop an item just near the table and the second key (for example a brick piece or something else not importent) and after that use the pick up multiple items. It worked for me.... hopefully for all of you too 🥰💪

split ferry
#

Platform: PC (steam)
Quest: a circle of friendship
Issue: when at the stage to eavesdrop on lumiere and cogsworth they both just bounce on the spot and the quest does not progress.

Leaving, traveling and re entering doesn't fix the glitch.

mellow ingot
#

Plattform: ps5
I dont found the last Wood

wild dust
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The quest A Gift in Crimson seems to be completely messed up. I am supposed to water 12 roses but only 11 spawned. Multiple restarts done, nothing helps.

In addition to that, the Mysterious Cave is suddenly blocked by some colourful mushrooms: https://i.imgur.com/3gB5PKU.jpeg

So I cannot complete a quest to retrieve a video tape from the bottom of the cave for Sully either (those mushrooms can't be interacted with by hand or any of the tools)

dim hull
#

Platform: PC (Microsoft Store)
Issue: During the quest Once Upon a Dance: Pieces of the Hearts, on the step where Woody directs you to the Toy Story realm to retrieve an item, the exit square appears as usual but doesn't prompt to exit the realm. Have to close out of the game and restart to continue.

simple skiff
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Platform: PC/Steam. Completed all the quests in Once upon a Dance, but didnt recieve the Curly Ribboend mane and its still locked.

little inlet
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Platform: PC (Xbox game pass)
Issue: A taste of literature: it tells me to make sure I have the recipe book in my inventory and I do but it doesn’t progress after that, it’s stuck on “make sure you have it in your inventory” and reloading the game or untracking the quest won’t work either

queen steeple
#

Platform: Steam
Issue: I have two campfires in Vitalys Mines after completing Mushu's level 7 quest. It's been like that for 5 updates now.

radiant plank
#

PC (Epic) Cogsworth level 10 quest - Scar's laugh voiceover when he says this like ("heh ha ha!") does NOT sound remotely like Scar.

eager lotus
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PC / Steam. After completing Lumiere's Level 7 quest, I got two letters in the mail; one for finishing the Level 7 quest, and what looks like is probably his Level 10 quest completion letter...

regal gale
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Ps5:
“Listen to the beast present the memory tokens to belle” he done it 6 times over and it won’t move forward and keeps going back to it

hasty latch
#

Platform: Xbox
Quest: The Circle of Friendship - Eavesdrop on Lumiere and Cogsworth
Lumiere and Cogsworth do not have any conversation, they just stand facing one another and hopping up and down. I've tried restarting my Xbox, exiting and reentering Pride Rock, and even tried doing other quests first and returning to this one. Nothing works so far, so I cannot progress with this particular quest.

dusk mauve
#

Platform: PC (Steam)

Recipe for the bird feeder for the beauty and the beast dream bundle (the new one) doesn't let you remake it. Also the curly hair beard isn't given out. It is still greyed out on the bundle screen.

I cannot craft the rainbow rose glass breezeway.

buoyant stag
#

Platform: PS5

Unable to progress quest "a gift in crimson". Watered roses and counted as I did. I counted 12 but it shows I only collected 11/12. There are no roses on the ground or area for me to water/collect.

ashen pine
#

Platform: Nintendo Switch
Issue: only 11 of 12 roses counted in the "A Gift in Crimson" quest. No new roses are in the area and I watered all 12, but only 11 counted

queen epoch
#

Platform: Xbox (on PC)

Unable to progress quest "a gift in crimson". Watered roses and counted as I did. I could only find and see 11/12. There are no roses on the ground or area for me to water/collect. I have already restarted the game.

pure pine
#

Platform: PS5
Issue: Quest "LONG LOST LOVES" will not progress. i have given 3 villagers there favourite gifts and they were ment to drop a memory orb to progress but the orb have vanished. i gave the villagers there gifts inside a tianas palace. im thinking it may have went out of bounds but i cannot check.

opaque fiber
#

Platform : Steam PC

I have a mission for which I cannot find the last symbol. It is from Jasmin Hot and Cold. I searched for the photo on the internet. There should be one on a gray stone. It is not there. I got the rest from Sunlit Plateau.

spiral fable
#

Platform: Nintendo Switch
Issue: A Gift In Crimson quest, once in beauty and beast realm, was able to water and grab all but one of the roses. Could water it but it would stay dry and unable to grab. Restarted game and the rose ended up in one of the hedges and I am unable to do anything with it

scarlet adder
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Switch Issue: Spirit Hunters Quest is like broken I was suppose to meet Cogworth in the Mystical Cave but he was not there during the quest

gleaming magnet
#

Platform: Pc Xbox
Issue: Cant get the second key. Prompt not showing up.

craggy anchor
#

Platform: Switch
Issue: after bringing Cogsworth to the valley and taking the photo, I tired to speak to him. The game froze. This was a new launch, less than 5 minutes old. Had to bounce the game.

atomic valve
#

Platform: PS5

Issue: Can't complete "A gift in crimson" as 12th rose is missing, have tried resetting without success

bold birch
#

As with everyone else, I can't get the 2nd key from under the table in Beast's Castle (PC). Now I would normally wait without stressing but since multiple duties in the current star path require us getting past this point could you please let us all know when there is likely to be a fix?

serene forum
static nexus
#

Platform: Xbox
Quest - A Deal with Ursula
Issue - The quest is telling me to pick up a dark crystal from the pedestal. There is no dark crystal to be seen.

dapper kettle
#

Platform: Steam Windows PC
Quest - Running Like Clockwork
Lifeguard chair pieces appear on Dazzle Beach, sparkle, but cannot be picked up

summer crow
#

Platform: PC
Quest: Belle, Book, and Candle
Issue: Second Enigmatic Key spawned under table in library, unable to pick up. Relaunched game and also exited/re-entered realm and did not fix.

craggy anchor
#

Platform: Switch
Issue: when the Here and There and Everywhere quest says to return to Lumiere, the map shows him in the house. He isn’t there. I have gone in and out over and over.

wispy wagon
#

Platform: PC - Steam
Quest: Belle, Book, and Candle
Issue: Old book stuck under chair in the west wing.

eager lily
#

platform; steam
quest; the haunting of beasts castle
issue: as i was running to go put the painting on the wall i glitched and ended up stuck in the piano

sonic lily
#

Platform: Xbox game pass
Quest: Belle book and candle can’t place items where they need to go does not sync when interacted with

sonic lily
unborn geyser
#

Platform: Switch
Quest: A Gift In Crimson
I was trying to complete Beast’s level 10 quest and was forced to start the quest line for Lumiere and Cogsworth. I cannot find 3 of the dried roses needed for A Crimson Gift and am stuck at 9/12 roses even after restarting. 😢

fathom dew
#

Platform: PS5

Quest: Serenade of Memory

Issue: Beast and Belle will not talk to each other

jaunty zenith
#

Platform: Switch
Quest: Belle, Book, and Candle
Issue: unable to pick up Third Enigmatic Key (along other things that I have dropped on the ground)

tired rune
#

Platform: Switch
Issue: A Gift of Crimson, was only able to get 9 of 12 roses. Other 3 will not spawn

brisk sinew
#

Platform: Xbox Series S
Quest: A Gift in Crimson
Issue: Only 11 out of 12 roses have spawned, unable to progress

crisp terrace
#

Platform: Xbox
Quest: Belle, Book And Candle
Issue: Second enigmatic key did not spawn after finishing quest. I know about the issue with the key going under the table, however my key didn't spawn at all.

light tinsel
#

Platform:switch
issue: the game crashed while collecting the 12 roses for the quest: “a gift in crimson” and can’t collect the last rose, it doesn’t even appear.
screenshot /video:

spare linden
#

Platform: PC Xbox
Issue: cannot pick up first enigmatic key. Prompt to “pick up” shows up at random but character will not pick up the key

bright surge
#

Platform: Xbox
Quest: Spirit Hunters, Talk to Lumiere about the clues you found.
Issue: Lumiere gets stuck in the wall at the cave entrance and cannot be selected. Can only see the quest icon symbol in the wall. No option to talk to Lumiere.
Workaround: Exit the cave; have Lumiere hang out with the character; re-enter the cave to continue the quest steps.

keen warren
#

Platform: Nintendo Switch
Quest: Dream Bundle, Serenade of Memory
Issue: “Listen to the Beast present the memory tokens to Belle” but he won’t go speak with her. When I choose “what do I do” when speaking to Beast, he says “I think Belle liked those gifts. They brought back good memories for her” but nothing has actually progressed in the quest. Have tried resetting everything including my console. No change.

UPDATE: 06OCT Today Belle and Beast are glued to each other like companions and just running around my valley. Then they stop and then start running off together. No dialogue exchange. It’s like they’re rubbing my broken quest in my face 😞

covert garnet
#

platform: Switch
quest: an old fashioned heist
issue: talked to merida about shooting the arrow, she did it but the way is still blocked off

daring vapor
#

Platform:PC Xbox
Quest: Level 10 beast quest the last rose disappeared can’t finish quest need help

ornate bronze
#

Platform: Xbox
Quest: lumière level 2
I placed the romantic arch and nothing is happening.

uncut sandBOT
#

**Reminder that this channel is for bug reports only. If you wish to help players, please do so in #dreamlight-help **

plush pollen
#

Platform: Nintendo switch
Issue: In ‘a Sandy competition’ Maui and Jasmin won’t interact about the sandcastles. I can’t invite Maui to hang out and he doesn’t move from a particular spot in Glade of Trust. I already put in a ticket weeks ago, but never got a response. Because this quest is stuck, I’m also stuck on the ‘All that glitters’ quest from Aladdin. Pls help

wooden vault
#

Has anyone found a work around that lets you pick up the second key that is stuck under the bench in the Belle, Book, and Candle quest? I've tried everything and I still can't pick it up! 😩

sullen shoal
#
Issue: a gift in crimson -Beast level 10 quest. Give me only 9 roses and not 12
Screenshot/Video: 

Unfortunately the quest is glitched, many many players are complaining in the groups 🙁 
Apparently, Cogsworth's quest bumped into the Beast's one and gave us only a certain number of roses
quiet plank
#

Platform: Switch
Issue: Quest - Running Like Clockwork. Cogsworth’s gears are not spawning on Dazzle Beach.

sudden hinge
#

Platform: Switch
Issue: I bought the bundle and completet it, but didnt get all the stuff after..

split grove
#

Platform: Xbox One
Issue: A Gift in Crimson Quest
Details: after I completed the new Lumiere and Cogsworth update and brought them to the Valley, I finally leveled up The Beast to a 9 then a 10. I completed crafting the greenhouse and began the Gift in crimson quest. All 12 dried roses were in the garden in Beasts realm, I watered all 12 but 1 rose would not be watered. I was able to pick 11 of the 12 roses but the dries rose could not be watered or picked. I went out and back in, same issue. I saved the game, went back in and the 12th rose is now gone. How can I complete this quest to move forward in the game if there is not a 12th rose?

rich quiver
#

Xbox
Can’t seem find castle stick I got 7 but haven’t got eight this is for cogworth quest

long badger
#

Platform: PC
Issue: I bought the "Dance Dream Bun" but i can't start the quest cause i didn't recieved the quest object or can't speak with belle

clever thorn
#

Platform: Xbox series X
Issue: joy level 10 quest, unable to continue from “try a sad, blue mood”. When I try to continue on the quest and keep pressing the button, I see the light change however it does not continue the quest

mild abyss
#

Platform: PC Xbox app version
Quest: Belle, Book and Candle
Issue: inventory was full when lumiere gave the candelabra, lion statue and globe, item selected to drop now displays, "You can't drop any items here" in areas where items can be dropped. Globe is also unable to be placed in the library

Edit: Closing and Opening the game fixes both the issue of placing the item and being able to drop the glitched item.

However after doing this, the slots the items were in don't allow items to be picked up into (ie- if glitched fish was in the 3rd box, if that's the first open box in your inventory you can't pick up the Second Enigmatic Key) and persists even after restarting the game

undone narwhal
#

Platform: Apple Arcade
Quest : A gift in crimson
Issue : I have come to the beauty and the beast realm to collect the roses but the last rose i needed i wasnt able to water it or pick it up so i left the realm and came back and its now gone and i cant see any other roses

fast steeple
#

Platform: Nintendo switch version
Quest: The Adventures of Flynn Rider
Issue: I have all the items collected and I am trying to buy the squill and ink set from scrooge, i can purchase it multiple times but it doesn't cross it out as collected from scrooge's shop, it isn't in the mail box. I have the item it just isn't acknowledging that I have the item now and so it's stuck at that point in the quest and so i can't continue forward to the next step.

dreamy prism
#

Platform: PC
Quest: Dream a little dream
Issue: Turning on the yellow light in the cave, can see the light turning on/off when i press the button but the quest is not updating on what to do next after button is pressed

austere junco
#

Platform: switch
Quest: Glowing Up (Rapunzel Level 7)
Issue: Fourth Sundrop Petal isn’t spawning. Time bending keeps sending me to the lower passage and it’s not there, but when I go and timebend in the area the map shows it’s either “there are no more treasures in this area” or sending me down the passage.

noble kraken
#

Hello everyone, I hope you can help me. I’m not seeing any Dreamsnaps under “Event.” I’m trying to do the quest with Vanellope, and of course she tells me she has a glitch and that I need to take a photo and upload it to the gallery. I can press G, but I can’t actually view the Dreamsnaps.

I feel like I tried everything yesterday — restarting the game multiple times, checking the Events at the castle, taking a photo in Mickey’s house — but nothing works. Because of this, I also can’t start the next quest with Remy since I still need Vanellope.

Does anyone have an idea what else I could try? Or do I need to reinstall the game?

plucky grove
trail dock
#

Platform Switch
Items not received for dream bundle Once upon a dance so unable to equip the enchanted evening Belle dream style in Serenade of Memory quest.

zealous rover
#

I have the paw prints in Daisy’s house but no items to collect for “Furniture Fluster” I am unable to move forward with the quest

strong forge
bitter tundra
#

Platform: Xbox
Quest: trial of virtue
Doesn't register that the dragon and knight are in the correct position. Unable to pick up the shield.

wicked elm
#

PC via Xbox app
The thank-you letter for Lumiere's Level 10 quest is sent after completing the Level 7 quest

cloud flax
#

Platform Switch 2

Can't Pick Up the book because it's Stuck under the Chair.

dim otter
#

Platform: PC... Flynns level 10 quest is bugged again and won't complete when I buy the ink and quill.

hollow yacht
#

Platform: Playstation 4
Issue: Im having issues with the decorating part of the Belle, book and candle quest, the decor isn't going into my inventory even tho its empty

fringe star
#

Platform: PC/Steam
Issue: I planted the dusk fragment in the forgotten lands 3 days ago and i cant interact with where i planted it or do anything with it?

fair comet
#

Platform quest was done on: PC
Domestic Manual Page 3 can become stuck beneath the globe.
Unable to procede with quest.
Cannot participate in Star Path quests that require unlocking Cogsworth and Lumiere until this bug is patched.

brisk sinew
#

Platform: Xbox Series S
Issue: When fixing the painting in the Beauty and the Beast realm, the blue item bag spawns, but when I pick it up, the game freezes my character in place, and I can't access any menus or anything, effectively meaning I can't claim the quest reward

umbral crypt
#

Platform: PC
Issue: No fishing bubbles to raise bridge in Mount Olympus quest. Issue persists after two game updates.

opal saffron
#

Platform: PC/Steam
Issue: "The Princess Tour" quest Photo wont register when I take one with a critter from Mythopia

visual night
#

Platform: Switch
Quest: Belle, Book, and Candle
Issue: the 3rd domestic manual is stuck under the globe so I cannot pick it up and progress with the quest

woven wing
#

Platform: PC (Steam)
Issue: No visible dialogue played during the "listen to lumiere and cogsworth reminiscing" part of the "A guide to better castle-keeping" quest

topaz matrix
#

Platform: Xbox
Quest: Uncanny Romance
Issue: I can’t play the Halloween Picnic Kit without it bugging out

weary quiver
#

Task: Trial of virtue
Plattform: PC/steam, but other users with other plattform report same

Can't progress after moving knight/dragon to position like shown in any guide, tried multiple variants around it, tried clearing active task, many restarts of the game, tried relogging, tried basic clothing, no critters ... @bitter tundra , @balmy crow , @proven tartan have same problem .. shield does not drop

proven tartan
#

Platform: PC (via Xbox games)
Quest: Trial of Virtue
Issue: The quest won't progress after putting the dragon and knight in the correct places (I have tried moving both the dragon and knight one step further away from each other both separately and at the same time and nothing is working)

Same as @weary quiver basically!

shrewd onyx
#

Platform: PC
Quest: The Company of the Wolf
Issue: The quest won't progress until I find the two missing items, which are a cooler from Wall-e, I guess, and a photo album. I already got and delivered the picture frame, but don't remember, where I found it, and how I got it. They were supposed to be all behind Flynn's house, but they were never there

sand garnet
#

Platform: Switch
Quest: Festung der Traurigkeit
Issue: I can't find the last feather. I've searched everywhere multiple times and looked up where they should be.

wooden galleon
#

Platform: PC
Quest: Belle, Book, and Candle
Issue: Third Enigmatic Key spawned and after picking up the items the game froze and was unable to talk to lumiere or move or press any buttons.

covert garnet
#

platform: nintendo switch
quest: the adventures of flynn rider
issue: i can purchase the ink and quill and but it doesn't register as me having done so

heady cobalt
#

platform: PC
Quest: get up and glow
issue: cant use a 6th item to decorate neither of myself or the placed items

tiny imp
#

Platform:XBox
Quest:Serenade of Memory
Issue: purchased the dream bundle but the Enchanted Evening Belle Dream Style dress didn’t appear in my inventory so I can’t begin the quest.

heady cobalt
#

platform: PC
Quest: oswalds many dimensions
Issue: bought a pair of 3D glasses from scroogemcduck and it doesnt register

robust lance
#

Ps5: friendship quests still destroying my decor! It disappears trees and other stuff too.

sand tundra
#

So i have a issue.
On Her majesty's festival service.
Talk to anna

I have tried for the last 2 days now trying to complete this but every time my game freezes. Is there a bug on console with that issue ????

balmy thorn
#

Missing memory fragment after 2nd meteorite found in Forest. Unable to continue the quest Down to Earth with Pumba. Moved everything in that area and restarted game. No luck. Play on Switch OLED

misty umbra
#

Platform: PC/Steam
Quest: Bell, Book and Candle
Issue: I cannot pick up the "Domestic Manual Page 3" after placing the Globe. Seems to be stuck under the web.

tidal island
#

Hello, when I try to do my quest “The Trial of Virtue” from Pimprenelle in the Valley of Tales, I have a problem with the first part. Once the dragon’s arm and fire are in place, I’m supposed to place the shadows — but after placing them, nothing happens. on PC

atomic crypt
#

Platform: Switch OLED
Issue: Cannot progress - The trial of Virtue. Dragon and knight placed in correct spots. Also tried redownloading game, saving, restarting console, positioning in different areas. Still won’t progress.
Screenshot/Video:

shut latch
#

Platform: PC/Steam
Quest: Long Lost Loves
Issue: I have essentially completed the quest, I just have "follow Lumiere and the raccoon to the dark grove's exit". I exited and only Lumiere came with me and nothing happened. When speaking to him regarding the quest he says we should return to the valley, even though we are already back in the valley. I have tried re-entering and exiting the dark grove as well as relogging.

somber perch
#

Platform Xbox PC/Xbox
Quest: Trial of Virtue
Have everything placed correctly and as you can see it still says read not pick up I just paid way too much to not be able to progress any further

candid radish
#

Platform: Steamdeck
Quest: Trial of Virtue
i’m also having the same issue where the knight and dragon are lined up but the progress hasn’t updated to any further

glad spoke
#

pls help this quest isnt registering even tho ive done it

raw lion
#

Platform: PC/Steam
Issue: Also having issue of domestic manual page being stuck under the web after placing the globe for Belle, Book, and Candle

trail minnow
#

Platform: PC(XBOX)
Quest: Furniture Fluster

No items showing up in Daisy's house. Can't progress.

woven goblet
#

Platform: Switch 2
Quest: Dream A Little Dream
Issue: At the part where you hir the yellow button and listen to the forgotten's rehearsal again, the forgotten isn't triggering to speak. Ive untracked, and tracked the quest, saved and restarted it game, left and re-entered the cave, talked to joy "what do I do" and nothing seems to trigger her. And yes, I pushed the yellow button, but all the light colors are still showing.

unkempt sky
steel crown
#

Platform: Steam/PC
Issue: Domestic Manual Page 3 spawned underneath the globe, can't pick it up.

fierce fiber
#

Same here: Even after the fix, I still can NOT pick up the Domestic Manual in the Belle,Book and Candle Quest from Lumiere. I can NOT progress in the Star Path because of that and I got NO response from support!

solid geyser
#

Platform:PC
Issue: Quest Dream a Little Dream- Listen to the performance: Forgotten is just standing there. No performance/ dialog. I've restarted game and still nothing happened.

tribal ferry
#

Platform: Steam
Issue: Unable to pick up the 3rd Domestic Manual Page. It is under the globe I put down for the quest and I can't interact with it.
Screenshot/Video:

vale oasis
#

Platform: PC
Quest: Collect em all attic mode
Issue: I've spent days looking for the last alien but i can't find it

gleaming stag
#

Platform: Xbox
Quest: Trial of Virtue
Issue: My quest will not progress even though I am putting the shadows in the correct place 🙁

karmic eagle
#

Platform: Switch
Quest: Trial of Virtue
Issue: Shadows are in correct place but quest will not progress

ruby mulch
#

Here, There, and Everywhere
Clear the Here and There burrow in Tiana's kitchen is not there

pliant wasp
#

Platform: Xbox
Mission: The Sunken Ruins
Problem: I can't complete the mission because there is no hourglass in the ratatouille world.

feral reef
#

Platform: PlayStation 5
Mission: A Trial of Virtue
Problem: Shadows are in the correct spot but won’t register.

sick urchin
#

Platform: PlayStation 5
Mission: Haunted Well
Problem: Red Candy (10) doesn't unlock the final crow. Did 15 Green (accepted), 10 Red (Didn't accept), 5 Blue Candy (accepted).

placid hatch
#

Platform: PC
Mission: A Trial of Virtue
Problem: Shadows are in the correct spot but it still will not let me pick up the shield.

frosty vine
#

Platform: xbox one
Mission: Chaos in the kitchen
Problem: says ive done 3/4 of the quest tho no paw prints are showing up and when I spoke to Remy says it's the table even tho there isn't any there

dense tendon
#

Platform: apple arcade
Mission : trial of song (flora)
Problem: i need to put the instruments in the right place, but right now there's one instrument in a corner on the left, and I can't move it because the bar with camera zoom, etc., is in front of it. ( look at the red circle)

fading crypt
ornate glade
#

Platform: pc/steam
Issue: The Trial of Virtue - using furniture mode to arrange the items does not track successfully. stuck here with having the correct orientation
(hoping adding this will expedite the fix.. i really like the story)

amber lotus
#

Platform: Steam
Mission: Here and There and Everywhere
Since activating the part where materials must be gathered to give to Jack, Shiny Sapphires are not dropping from mining nodes.

graceful latch
#

Platform: IOS
Issue: Long lost love quest: I’m trying to do the long lost love quest when after giving three villagers their favorite gifts the last memory orb wouldn’t show up because I gave the last two villagers their favorite gifts in remy’s restaurant but the memory orb wouldn’t show up can y’all fix the issue now please

eager axle
#

Platform: PC/Steam
Quest: Long Lost Loves
Issue: Game freezes after opening the memory orb in Frosted Heights after feeding the fox and raccoon. Tried five times, as soon as I'm done talking to Lumiere the game freezes and I have to close and reopen.

gritty coral
#

platform: steamdeck
Quest: oswalds many dimensions
Issue: bought a pair of 3D glasses from scroogemcduck after prompted by quest and it doesnt register

pure compass
#

Not sure if this is the right place but...

Platform: steam deck
Quest: Haunted floating island
Issue: Haunted white roses haven't spawned at all today

wicked crag
#

Platform : Xbox
Quest : dream a little dream
Issue : interacting with blue button not registering

uncut sandBOT
#

Reminder: These channels are for reporting specific bugs only, this is not a chat space. If you would like chat about the game, please do so in #no-spoiler-chat or #spoiler-chat If you would like to assist another player, please do so in #dreamlight-help

Anything that is not a bug report is subject to removal.

misty umbra
#

Platform: PC/Steam
Quest: Bell, Book and Candle
Issue: I cannot pick up the "Domestic Manual Page 3" after placing the Globe. Seems to be stuck under the web.

mortal hare
tidal hull
#

Platform: Mac
Quest: Trial of Virtue
Issue: Adding myself to the long list of those who can't progress even though the knight and dragon are properly lined up. Please fix soon, I want to be able to finish Storybook Vale before the next DLC comes out.

north cosmos
#

Platform: PS5
Quest: Trial of Virtue
Issue: Shadow alignment of the knight and Dragon are not registering to continue with quest progression.

unreal olive
#

Platform: Steam
Quest: Trial of Virtue
Issue: As the others above suggest, I can't progress either, yet my dragon and knight are lined up properly.

wraith sparrow
#

Platform: Xbox
Mission: Belle, Book, & Candle
Problem: My game freezes every time I pick up the final bag with the ||mask|| in it, preventing me from talking to Lumiere to complete the quest. I can’t save either, so when I restart, I have to pick up the bag again… causing me to freeze again.

sudden epoch
#

Platform: Steam
The Haunted Floating Island
My orb from feeding the ghost cat is in an area I am not able to retrieve it from. I believe it is the last pice for me. Will it give me another if I try again tomorrow?

pale tiger
#

Platform: Steam
Quest: Trial of Virtue
Issue: Won't accept shadow alignment of Dragon and Knight, position is correct but cannot progress.

topaz gull
#

Platform: Steam
Quest: The Princess Tour
Issue: Black Pegasus does not count as a critter from Mythopia when taking pictures for Belle and Tiana. Not a huge issue as there was a pink one in the same area, just wanted to point this out!

opaque pendant
#

Platform: Steam
Quest: Dorfprojekt: Die Wiederherstellung des Sonnensteins
Issue: ich muss das Fragment der Abenddämmerung einpflanzen und danach bewässern aber ich kann es nicht gießen ich hab sogar diesen schnellwachs trank ausprobiert weil das in nem yt video gesagt wurde aber es funktioniert nicht

reef cipher
#

Platform: xbox
Issue: cant pick up the 3rd page or the domestic manual
Quest: Belle, Book, and Candle

languid crown
quaint trellis
#

Platform: Xbox console, Steam

Quest: Scar, after Breaking bones

Upon completing Scar's level 3 quest, the quests page says that progress with Cogsworth is the only requirement for his next quest, even though I don't have the Beauty and the Beast realm open yet, "The circle of Life" quest did start when he was leveled up to 7 but when completed it again said progress with Cogsworth was the only requirement for his next quest, closing and relaunching the game did make the correct text appear on the quests page, the SS is the incorrect text:

summer jewel
#

Platform: PC

Issue: Unable to move on from the Trial of Virtue quest after arranging the elements to protect the knight from the dragon.

arctic coyote
#

The Sunken Ruins
Platform PC/Steam

Issue, in the collecting flickers "where the villagers first arrive" I have been on 3/4 for months now, I have asked Merlin for hits several times, I have tried every spot in DDLV Plaza and the Ancient Landings Docks, I just get "no treasure in this area"

acoustic pagoda
#

Platform: Switch
Issue: Trial of Virtue quest won’t progress even though the dragon and knight are in the correct place.

weak snow
#

Platform: Nintendo Switch
Mission: Protecting the camp, plant Mulans Tree seeds in the patches of soil.
Problem: the option to plant the seeds doesnt come up anywhere, in other words...there are no patches of soil for me to plan in and and I'm not able to dig my own holes so I am stuck unable to progress any further in Mulan realm.

worn aspen
#

Platform: Xbox
Mission: running like clockwork
Problem: the last piece of the lifeguard chair spawned three times in the same spot and I can't pick it up

hollow dagger
#

Plateform: Switch
Quest: Trial of Virtue
Problem: Just like everyone else, I can't pick up the Shield even with the shadows at the right place.

errant jasper
#

Found it! At the bottom of the castle near the exit on the right. Not sure if it CAN spawn there since I assumed by the door to the realm would make the most sense

Platform: Steam
Quest: Create A Bear
Problem: 2nd Memory that should spawn top of the castle near the fountain and door isn't spawning. Have tried restarting my game as well as steam.

supple zealot
#

Platform: Mac/Switch 2
Issue: When talking to Beast to start any of his friendship quests, the proper dialogue is not displayed. Instead they all just say "START QUEST" like placeholder text left by mistake.

royal sluice
#

Platform: PC/xbox
Issue: cant pick up the 3rd page or the domestic manual
Quest: Belle, Book, and Candle

abstract drift
#

Platform: PC
Quest: No One Heroes Like Gaston
Problem: the egg piles are not spawning. i've searched all over the glittering dunes. nothing. i've started my game and system. nothing. i've done other quests and come back...still nothing.

cosmic grail
#

Platform: Steam
Issue: Quest- A Guide to Better Castle-Keeping, can't find the Castle Detritus in the garden. No more statues to destroy, either. Can't progress.

heavy fulcrum
ionic crow
#

Platform: switch
I have four quests glitching “Gaston… the hero?” “Uncanny romance” “the mushu program” and “extreme biome makeover” for Gaston’s quest, the compass pieces aren’t showing up by the water, for uncanny romance, I place the picnic blanket down but it still stays as that quest objective to place the picnic blanket down, for mushu’s quest, beast and mushu will not talk about the inkblot test,and for extreme biome makeover it’s stuck at 42 for placing the pavement no matter how many times I redo it

harsh moth
#

Platform: PC
Issue: Quest for Mannequin Maddess : Interact with the Strange mannequine in Scroogae Mcduck's Genteral Store

I clicked the mannequin but its not registering that i completed. I tried loging out restarting the game and looking in all the shops in the different areas
I have a video it wouldnt let me post it

wispy hull
#
Issue: quest “the new lost boys”
Screenshot/Video:``` the part of the quest “catch up with Peter Pan inside Donald ducks house” is broken. Both characters are in there but wort talk to each other. They just walk back and forth to various spots in the house but never talk.
wispy hull
#
Issue: quest “the adventures of Flynn rider”
Screenshot/Video: unable to progress in quest line. I go to purchase the ink and quill from Scrooge and I have bought three but non will register and progress me thru the quest
pliant wasp
#

Platform: Xbox
Mission: Collect 'Em all: little green man!
Problem: I've been through all the biomes, but I can't find the last little game anywhere.

near saffron
#

Platform: Switch
Mission: Curious About Critters
Problem: I'm supposed to get a photo of 'A talking dragon' and I cannot locate Mushu. It says he is in his home and if I go in Mulan is there, but no Mushi. I've gone in and out of my house. I've saved and restarted. I stopped having companions with me, saved and tried again. I am not sure what else to do and I cannot progress without it.

spare raptor
#

Platform: Xbox
Quest: Mythic Restoration

I saw Scrooge and Merida talk but no one shows for the 2nd conversation and I can’t ask Mickey to hang out to force him into the vail, it’s stuck saying 1/2 conversations in the library of lore.

deft pelican
#

Platform: Xbox
Quest: The Fortress of Saditude

Cannot find the last of Donald's fallen feathers. I have been all over the plaza, meadow, and beach and have even checked the Forest of Valor and the Glade of Trust but nothing is popping up

outer light
#

Platform: PS5
Quest: Trial of Virtue
Problem: Trial of Virtue quest won’t progress even though the dragon and knight are in the correct place.

fluid yoke
#

Platform: Steam
Quest: Spirit Hunters
Here and There thorns will not appear in the secret chamber.

unborn kindle
#

Platform: Steam
Quest: Trial of Virtue
Issue: I can't progress with the quest even though my dragon and knight are lined up properly.

marble violet
#

Platform: Xbox
Issue: Quest “The trial of virtue” is not working. Dragon and Knight are correctly placed but the quest isn’t accepting that and nothing happens.

bronze karma
#

Platform: Steam Deck
Quest: mood swings
Issue: I've cleaned the spiderwebs but it didn't register

somber perch
burnt spade
#

Platform: PS5
Issue: Quest “The trial of virtue” Dragon and Knight are correctly placed but the quest isn’t accepting it to continue. Will there be a bug fix with the new DLC launch next week?

idle crescent
#

Platform: Playstation
Quest: Dreamlight Day
Issue: I originally moved Olaf's house to my floating island to save space on the home game. I'm trying to remove a cursed book from near his home, but it was not appearing on the Floating Island, so I moved his home back to my Valley, but the book still isn't generating for me to remove.

echo frost
#

Platform: PS5
Issue: Quest “The trial of virtue” Dragon and Knight are correctly placed but the quest isn’t accepting it. When will this be fixed?

drifting garnet
#

Platform: pc xbox
Quest: the trial of virtue
Unable to progress even know the knight and dragon are in the correct places

simple vale
#

Platform: PC
Quest: Trial of Virtue
Unable to progress even though placement of the characters are correct... how has this been a thing for months?

scarlet needle
#

Platform: Nintendo
Quest: Trial of Virtue

Unable to progress for the same reason as everyone else…

analog marten
#

Platform: PC Xbox
Quest: A guide to better Castle Keeping
Issue: missing dialog

Issue: After taking the photo with Cogsworth and Lumiere, you are asked to watch them reminisce, but there was no dialog shown. They stood there for a bit and then it then moved onto the next part - asking Cogsworth and Lumiere what's next, but I never got to see the dialog that they were discussing. I looked it up online so I knew, but just wanted to bring this issue up for someone else that may be missing out.

forest hollow
#

Platform: PC/Steam
Quest: The Haunting of the Beast's Castle
Issue: Unable to give Lumiere the fireplace fuel after cooking it. He gives and error message when I talk to him. Please help, I am unable to complete the star path because of this.

tribal path
#

Platform: PC/Steam
Quest: Trial of Virtue
Problem: It won't let me progress even though the shadows are in the right place

vast tundra
#

Platform: XBOX
Quest: Trial of Virtue
Problem: It won't let me progress even though the shadows are in the right place

grim summit
#

Platform-PLAYSTATION5
Quest- ALL THE RIGHT NOTES
Problem- When digging up the seeds, and planting them, they disappear completely from my map and I am unable to water/harvest them. Unable to complete quest.

tame cloak
#

Long lost loves Lumiere’s level 10 quest. The letter for completing the quest gets sent before ever getting him to level 10. I got it when I finished his level 7 quest, so it is kind of a spoiler.

summer crow
#

Platform: PC
Quest: Spirit Hunters

I'm near the end and have to meet with Lumiere in Elsa's Ice Cavern but he's stuck in the wall.
I've tried untracking the quest, re-tracking, going in a different house to reset it, closing the game and coming back to it, hanging out with Lumiere, not hanging out, etc.

mortal forum
#

Platform: Switch
Quest: the trial of virtue
Unable to progress even though the knight and dragon are in the correct places.

prime berry
#

Platform: Steam/pc Quest: Dream a little dream Issue: you have to interact with the yellow, blue and red button. yesterday i tried all the buttons in the right order, nothing happend. joy wasnt even in the right place. TODAY: i passed the yellow button, joy is in the right spot. BUT as i moved to the blue button nothing happens.... this way it takes days to solve the quest

quasi gust
#

Platform: pc
Quest: trial of virtue
Issue: cannot complete even after weeks of trying

radiant jackal
#
Issue: quest “the adventures of Flynn rider”
Screenshot/Video: unable to progress in quest line. I go to purchase the ink and quill from Scrooge and I have bought three but non will register and progress me thru the quest
wild burrow
#

Platform: PS5
Issue: Trial of Virtue not tracking
Screenshot:

torn canopy
#

During the alchemical revolution I created an incorrect combination of the essence. It gave me like a grey matter meal that I can't eat or discard, so I tried to gift it and this is the error message I got. I also submitted a ticket(4183253) for your reference!

winged wadi
#

Platform: XBox on PC
Issue: The Trial of Virtue. Unable to progress as the game does not register that the knight and the dragon are in the correct location.

tribal bolt
#

Platform: PC (Steam)
Issue: The Trial Of Virtue. I am not able to progress, as I am stuck with this. Everything is in the right spots. 🙁

fervent halo
#

Platform: switch
Quest: Moana’s The Ceremony
Details: “leader shards” quest item has not been dropped.
Looked for known spawn spots, but nothing has been found, cannot reload earlier save games. Please help!

manic maple
#

Platform: steam Quest: The Trial of Virtue Issue: Can't grab the shield but I've placed everything in the right spot

river crag
#

Platform: Xbox
Quest: Mimsy were the borogroves
Issue: no buried treasure spawns, have removed all furniture/trees in the area, restarted etc

undone kraken
#

Quest: The Trial of Virtue
Platform: PS5
I put the shadows in the right area and the quest wont activate further.....

unique wolf
#

Platform: Switch
Issue: can’t find Mother Gothel - Once Upon A Dance: frightfully Formal

Day 2 - yesterday and today I tried going in and out of her house. Toggled on and off.. restarted the game.. tracked and untracked the quest.. tried to “gather villagers” with some of the items for a phot op and that didn’t bring her out either..

Update: I took off the beard - saw on the map she wasn’t at “home” - still went into her home and she was there. I was able to continue.

modest lava
#

Advanced Marketing quest issue! Cant pick up hard wood! Platform- xbox

keen mason
#

Platform: PC
Quest: Belle, Book, and Candle
Issue: Second Enigmatic Key spawned under table in library, unable to pick up. Relaunched game and also exited/re-entered realm and did not fix, tried dropping items and picking up. No fix. I can't progress my Star Path due to this~ hoping it's fixed before event ends!

lapis bison
#

Platform: Xbox
Quest: The New Lost Boys
Issue: When Donald and Peter talk, they dont

proven tartan
#

Platform: PC (via Xbox Games)
Quest: The Princess Tour
Issue: When I take a picture of a pegasus it doesn't update the quest (I have tried multiple times)

tidal hull
#

The Trial of Virtue quest is still broken for me, even after the update. I'm on a Mac, full version, not Arcade.

tidal island
#

Platform: PC (via Xbox Games)
Quest: Demigod of wind and sun
Issue: I must follow him but he does not move from where he is

shy dagger
#

I am having trouble with the Ratatouille realm. It won’t let me move past washing dishes to the next quest. I am on Steam.

lime shore
red fern
#

Platform: Xbox
Quest: The Family Recipe
Issue: can't place the cake without the game freezing and forcing reboot. I've tried saving and other things people have mentioned in google search about the issue but nothing I've tried so far has worked and I don't know what else to do to fix it and progress.

tidal blade
#

Platform: PC/Steam
Issue: In the Joy quest "Dream a Little Dream" Am being told to listen to the performance, but no one is talking even when I leave and reenter the cave, untrack and retrack the quest, restart the game, etc. Eric is also stuck in there which is odd since I finished the Peter Pan quest with him a while ago. The two quest were active at the same time for a while, but I just have this one now and it won't let me progress.

lyric storm
#

The trial of virtue quest glitch. I’ve had this glitch for about 3 months now.
Since the update yesterday; I have tried multiple ways and multiple times to get the knight and dragon to register in the right positions, but it still does not. Hoping this can be fixed soon!

forest mountain
#

Platform: PC steam
Issue: for Remy’s quest An Inportant Night at the Restaurant I am unable to progress past making a fruit dish. He just keeps sending me back even after restarting the game and re-installing it.
Recording:

prime berry
#

Platform: PC Steam Issue: when I feed my horse every time this happens 🤣

thorny kelp
#

Platform: PC
Issue:The quest "A secret mission in uncharted space" will not let me take a photo of the last of Bonnie's drawings of the elephant and penguin by the microwave. It has been months at this point and I just wanna get Buzz and Woody in my valley so I can work on the main storyline.

feral cobalt
#

Platform: steam / pc
Issue: when swapping horses inside the caverns I either disappear entirely or freeze/get stuck into place. Sometimes I can use a menu to save/quit but most the time it locks up entirely.

If I had to guess what causes it maybe having horses be left somewhere outside the caverns? It seems to happen a lot to when trying to swap to my wishblossom horse to push blocks.
Screenshot/Video:

torn grove
#

Platform: PC
Issue: I have "washed" all of the dishes and then it says to "Return to Remi to tell him the dishes are done". I do this and then he tells me to gather ingredients.. Though, the quest doesn't update and it is stuck on "Tell Remi that the dishes are done"

obtuse basin
#

Platform: PC
Issue: I have created all of Remy's fruit dishes, and it says to "Show Remy what recipe you prepared using fruit."
This has been complete, and it takes me onto the next sequence which is creating a 3 course meal.
I've made both of the Hearty Salad and Bell Pepper things, and then the quest does not update and is stuck on "Show Remy what reciped you prepared using Fruit."

golden pilot
#

Platform: switch 2
Issue: when trying to complete the Spirit Hunters quest for lumiere, he keeps getting stuck in the wall of the ice cavern and I cannot talk to him to move on with the quest. I’ve tried exiting the cave, fast traveling to an expansion and back to the valley, and entirely quitting the game and nothing gets him out of the wall.
UPDATE: I had to hangout with Lumiere three separate times and then run into the back part of Elsa’s cave before he finally followed me on the last try 😂 and then he stopped in the middle of where Belle and Elsa were standing so I had to nudge people carefully before I could finally get him in a spot to talk.
Photo:

radiant plank
#

PC (Epic)
horse not properly on the treadmill in the quest cutscene

radiant plank
#

PC (Epic)
Quest "Making Peace"
Pretty sure this dialog line is incorrectly attributed to the player.

stuck birch
#

Platform: Xbox
Issue: Remy realm is looping back to the beginning. Anything that I cook isn't being recognized.

cyan lake
#

Platform: PC
Quest: Dreamlight Day
Issue: I cannot finish Dreamlight Day quest with Jack because every time I talk to him to finish the quest, it tells me my inventory is full even though it is not. And I thought the level 10 gift was a clothing so I am not sure why my inventory keeps opening up. I have restarted the game and removed my companions but nothing is working.

blissful gyro
#

Platform : switch lite / "quest" : blue potato / Issue : I can't have the item in moana's world even when i wath all the vids (i'm not english sorry if it's not write in good form)

fallen marsh
#

Platform: switch 2
Quest: Balloon family
Issue: after finishing the quest, the red and pink balloons keep appearing. And my mailbox makes my game crash, it keeps giving the loading picto.

hasty pulsar
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Platform: PC Quest: An important night in the Restaurant Issue: it doesn't matter what I do, I can't get Remy to progress after I make the fish meal. I have tried leaving and coming back. I've tried dropping all the food items in my inventory and doing it that way. I deleted my save and made a new one. I tried quitting the game and going back. I've tried unselecting and reslecting the quest and nothing seems to work. It's starting to make it difficult progressing in the cooking portion of the game.

steady atlas
radiant plank
pallid river
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Platform: PC Issue: After crafting the balloon family the pink and red balloons are multiplying. I even used my royal tools on some of the duplicated and now I have an extra pink balloon in my inventory. Also after completing the quest opening my mailbox freezes the game and I have to force it the quit.

old heath
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Platform: Xbox

Issue: I am on the quest The Fractured Glass. The broken merchandise is not showing up in Scrooge McDuck’s Store.

proven prairie
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Platform: PC
Issue: Game crashes when trying to open my mailbox during "Tink's Trinkets" friendship Quest 😢

nocturne garden
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platform: playstation 5
issue: whilest doing the bell, book, and candle quest, the second Enigmatic key is unobtainable as it is hidden underneath a plant pot as shown in this picture

oak moon
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Platform: PC - Xbox Game Pass
Quest: Sulley; The Scavenger Hunt
Issue: I need to harvest an Orange but there are no Orange trees available in my Furniture >> Landscaping >> Trees. I read there was a patch but they are not available and I am unable to complete this quest. I am on the task 'Simmer the Final Clue with sunshine fruit that powers a clock."

hard pecan
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Xbox series S platform: It's not an issue so much as it's hilarious but I finished the balloon quest and I'm spawning extras of the buried and rock encased balloons 🤣

hard moth
coral scarab
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Platform - apple arcade

Every time I try and access the mailbox it keeps freezing been like it for 2 days and it wasn't an issue until I just worked so hard to get enough story book vale points to open everything up and finally get maleficent and to start the quest you have to get the invite from the mailbox, froze the game and then made me have to do the last part of the previous quest again 🥺

severe quartz
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Platform: PC/Steam
Quest: Teeny Tiny Problems
Issue: After using the potion to shrink, the queens table has disappeared.

topaz gull
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Platform: PC/Steam
Quest: Spirit Hunters
Issue: Lumiere is stuck in the wall 🙁

shrewd quarry
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Platform: PC/Steam
Quest: Scrooge's Dreamlight Parks Festival quests
Issue: Not sure if this is on purpose because I couldn't find anything regarding it, but his festival quests are still there. Doing them does not make them go away either.

torn grove
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Platform: PC
Timeframe Waiting for this to be fixed: 1 week

Remy's Quest is not progressing past being able to show him the fruit salad I made. I have tried all of the weird "fixes" that have been presented to me (like the fish-apple method, leaving the area and coming back, restarting my pc, restarting the game, and various other attempts).

Now I have gotten to the point where I cannot do any more quests until I unlock Remy. I have 13 quests I am unable to unlock because of this problem. It is really frustrating to buy a game and not be able to play it correctly. I have to just keep working toward opening doors and farming to even be able to play.

I have submitted a ticket on this issue. I am really hoping you all submit the patch for this tomorrow.

gentle tusk
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Platform: switch
Quest: fun fun fun /catch the lilypad.
Details: I played the game and it now says to collect my tickets at the prize stand but when I hit A to interact nothing happens. No issue collecting the other two tickets.

mild shard
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Platform: PC / Steam
Quest: Belle, Book, and Candle
Details: Unable to pickup the domestic manual page 3 as it is stuck under the globe. I have tried every angle, leaving the area, restarting game and I can not complete the quest which means cogsworth and lumiere is unavailable to me as characters.

This also means I am unable to 100% the event as I have to talk to lumiere and cogsworth aswell as hang out with them to get 90 reward points

Solution: Drop item and use, Auto/Multi pickup

strange sage
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Platform: Steam Deck
Quest: An important evening at the restaurant
Issue:
Yesterday I had to try the quest with the fruits several times until remy recognised my dishes. Then in this quest I have the same problem, I did the salad (even looked up a walk through and made magherita and banana dessert as well) but he always answers again that I did a great job with the fruits and starts again the "important evening..." quest all over again.

snow shale
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Use the format below:**

Issue: In Mulan Realm, during the quest Protecting the Camp you need to plant 10 Mulan’s Tree Seeds and the patches of soil are invisible. I can only find 9/10 of the patches of soil but I am having trouble finding the 10th one.
Screenshot/Video:
little hazel
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Platform: Switch 2
Quest: The Decay
Issue: I cleared out all the crystals on the second platform like the quest told me to but my quest only counted 4/5 of them and now I can't progress the quest as no more of them spawn since it only needed the 5 for the task. I tried restarting my game twice and the restarts didn't help.

daring trench
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Platform: PC/Steam
Quest: Bell, Book and Candle
I'm not able to reach the 3rd page of the book because it spawned under the globe. Can't continue the quest 😟

umbral crypt
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Platform: PC/Steam
Quest: Mount Olympus
Supposedly this is patched and no longer under known issues but the fishing bubbles for this bridge still don't exist. Can this issue be reopened? It's not solved.

vivid pendant
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Platform: Steam and Switch (2)
Quest: Nature & Nurture
Issue: For this quest for Scar i need to plant the orb of Nurturing. I have the orb in my inventory and dug a hole in front of the pillar in the sunlit plateau but when i try to plant the orb it will not show between the other seeds which leads to not being able to plant the orb and continue the story quest. I tried restarting the game, different digging spots, talking to merlin again but nothing works😊 (this is the first time im mentioning an issue so i hope i did it right🥰)

opal hinge
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Platform: PC/Steam
Quest: Home Is Where The Heart Is
Issue: Game don't recognize when i craft the Floral Fairy Bench. Already tried to craft 2 benches 3 times: in the horse, with avatar alone in the Wishblossom Ranch and in the Plaza.
Already restarted the game but remained the issue. Thank you.

Update: Already resolved. Thank you 😊

main sand
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Platform: PC/xbox
quest: uneasy neighbors
Issue: the step where you need to listen to tigger’s apology to tinker bell, the dialogue is not being triggered

robust lance
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Ps5: these freaking balloons keep spawning!

dire cape
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Platform: PC/Steam
Quest: A Tiggerific Day
Issue: Unable to hang out with Tigger. Option not there to select.

eager lily
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steam/pc
quest; the now and then
issue; i came out of a cutscene after escaping the island with mickey and spawned on this fire lantern thing...can't move

formal frigate
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I'm experiencing these kinds of problems. Is there a solution?

barren hemlock
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PS5 : Hello, I had a quest bug with a mailbox bug after the Tigger mission. I had finally unlocked Pegasus, but after this bug, I found myself back at the beginning of the mission. I'm stuck with Maximus because, as you can see in the screenshot, the platform is already unlocked and is also already on the other side, so I can't move forward because it stayed where it was before the bug caused by Tigger's quest. I can no longer continue the game and the story. Can this bug be fixed since it's due to the Tigger quest bug?

vocal glacier
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Platform: Nintendo Switch 1
Quest: Belle, Book, And Candle
Issue: Quest Item not appearing in inventory to complete the quest
Screenshot/Video:

patent oak
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Platform: Xbox
Quest: An important night at the restaurant
Issue: Ive talked to remy about his clean dishes 5 times and it won’t move me onto the next part of this quest. it just keeps repeating the same dialogue.

Quest: Built to destroy
Issue: I tell stitch about his new home and when the conversation is over my screen just goes black. i’ve tried restarting my game and xbox multiple times and no fix

distant geyser
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Platform: PS5
Issue: Scar quest: Nature and Nurture.
I cannot plant the Orb of Nurturing at the Pillar on the Sunlit Plateau.
I have it (lifeless) in my inventory, but I'm not getting the option to plant it when I dig a hole infront of the pillar, as the original hole disappeared...

I reported the issue on the website and received a reply, but I really want to progress my story, so posting it here as well

fleet cargo
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Platform: Apple aracde
Quest: a wishful invitation
Issue: it is telling me to search around the ranch is ruins near Snow White. I found the flower cart to lower the bees away, so I can get the clue and no matter how many times I do it the bees aren’t moving.

turbid gale
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Platform: Steam
Issue: Nature & Nature: unable to plant the orb of nurturing. Have crafted the elixer for the watering can. Merlin is leveled all the way up. I have dug holes near the pillar and with the orb in my bag it doesn't pop up to plant the orb so I can't progress any further.

pale anvil
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Platform: Xbox

Issue: in Nature & Nurture I am unable to plant orb of nurturing despite where I try to plant it.
Game is up to date. Have tried it on multiple days at multiple times

naive needle
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Platform- switch 1
Issue Quest - Furniture Fluster (collect the out of place items from Daisy’s house) items are not appearing in her house even after closing the game and restarting-

gaunt crow
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Platform: PC
Quest: The Search for Pua
Issue: I’ve reached the part of the request where it is asking me to pick up the new leader shard. I have looked in every biome, under every house, tree, and decoration and cannot seem to find the leader shard anywhere!

shadow pivot
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Platform: Switch 2
Issue: Tinker Bell’s level 10 quest will not activate the pixie magic gallop effect. I closed out the game and restarted and it still won’t let me activate it.

grand swift
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Hi. Can anyone help me with Remy's mission, "An Important Night at the Restaurant"? When it asks me to cook with fruit and I make fruit salad, the option to turn it in doesn't appear. I haven't been able to get past that point because it keeps repeating the instruction to cook with fruit. Am I doing something wrong?

plucky grove
lament grove
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i am having trouble with that my quest with remy won't move on from explore the rattatoui realm

half ermine
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Platform: Laptop
Issue: unable to hang out with hades
Screenshot/Video:` see attached

lime meteor
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Platform: PC
Quest: Spirit Hunters
Issue: Lumiere is inside the wall, I need to be able to speak to him. Cant progress the quest at all. I have restarted the game, I have left and re-entered the cave multiple times. idk what else to do.

glass tulip
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Platform: PC - Steam; Steam-deck Quest: Trial of Virtue (Storybook Veil) Issue: Game doesn't register correct position of the statues. My research tells me this has been fixed for other players in the past. But I got the DLC only recently.

whole lily
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Platform: PS5
Issue: my quests involving Tigger are not working. Game freezes during Terribly Twitchy Tigger and Uneasy Neighbors he and tinkerbell won’t initiate the conversation

iron pumice
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Platform: Nintendo Switch
Issue: After replanting the garden in "Terribly Twitchy Tigger" you're instructed to talk with Tinkerbell to progress. Doing so causes the game to fully freeze and the conversation never starts. Issue persists after game restart.

Update: I was finally able to get this quest not to crash my game, but I needed to "hang out" with Tigger (and bring him near Tinkerbell) in order for the conversation to initiate.

golden pilot
# lime meteor Platform: PC Quest: Spirit Hunters Issue: Lumiere is inside the wall, I need to ...

I had this same issue, what ended up working for me was I made lumiere my hang out buddy and then ran to the back of the cave to get him to follow me. I had to run around for a bit before he got unstuck, and then I had to be really fast to talk to him because when I went back towards the front room he’d immediately run for the wall again. It might take a few tries but I hope that works for you too 🙂

covert marsh
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Platform: Xbox
Quest: Eternity World (Glimmer collection quest)
Issue: The glimmer can not be collected in Aladdin's realm. All other realm's work.

quasi gust
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Platform : pc
Quest : uneasy neighbors
Issue : can’t follow tink and she won’t move from this spot! I’m not sure if it’s because I already fixed the terrarium before this quest
Screenshot