[Archived] Update 19 - Not Working As Intended | Disney Dreamlight Valley | Page 1

cinder mango Oct 1, 2025, 10:27 AM

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**If you've found something that isn't working the way it's supposed to, please post here.

Use the format below:**

Issue:
Screenshot/Video:```

cinder mango Oct 1, 2025, 10:27 AM

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cinder mango **If you've found something that isn't working the way it's supposed to, please ...

jagged heart Oct 1, 2025, 2:52 PM

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Platform: PS5
Issue: Castle skin not working. I select it to put the skin on but it just freezes.

foggy spade Oct 1, 2025, 5:58 PM

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I’m on Xbox and same can not select castle, only the outside of the castle can be selected and doing that there is no castle skin to select 😭

vast flint Oct 1, 2025, 6:14 PM

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Platform: PC
Issue: (Reported regularly since at least update 11) Empty Vials, Tinkering Parts, Rope, Green Stone Carving (fragment), Bone, and Festive Wrapping Paper cannot be placed on tables or other surfaces.

waxen fern Oct 1, 2025, 9:43 PM

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Platform: PS5
Issue: The grand piano in Beast's Castle has become a mimic and attempts to eat me. Luckily, I dont taste good. 😅

I can reliably reproduce this by bumping into it.

open token Oct 1, 2025, 9:50 PM

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Platform: Steam/PC
Issue: My character is bald with any kind of hat.

jagged spruce Oct 2, 2025, 2:03 PM

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Xbox
Stone tree fireplace still not showing fire effect when idle or when interacted with

deft gulch Oct 3, 2025, 11:36 PM

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Platform: PC/Steam
Issue: trying to exit my house in Eternity Isle with Cogsworth and two companions and I'm stuck walking at the door. I can't change direction or anything and have to force close the program.
Screenshot:

spring apex Oct 5, 2025, 12:01 AM

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Platform: PC
Issue: Tiana’s restaurant is empty on both Eternity Isle + Storybook Vale

bitter cargo Oct 5, 2025, 3:38 AM

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Xbox series x bought game.
Cogsworth is in the castle in my valley, but every time I go inside, he's not there.

dim gull Oct 5, 2025, 9:14 AM

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Platform: Xbox Series X
Issue: Tiana's restaurant is empty in both Eternity Isle and Storybook Vale even though there are Villagers in the Valley restaurant. ALSO, it does NOT show up on the Map in either DLC. I placed them in the DLCs when we first got them.

vagrant tangle Oct 6, 2025, 2:09 AM

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Platform: switch
After I made minor furniture edits in my plaza there's an invisible wall blocking my way. No furniture was ever placed here. This is the south edge of the plaza well area. My character is facing the forest if that matters. The invisible wall was not there before I went into furniture mode.

EDIT: the items I removed that caused the problem were the red bookmark vines on either side of the bench to the right of my character. When I put them back I was able to walk the path without issue.

flat mason Oct 6, 2025, 4:12 PM

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ps5
dreamlight duties menu, top left item unclaimable, or unobtainable no matter what task it is. yesterday it was so two fish I sold two fish it just clicks and doesn't do nothing today it's pick 3 cherries which I did you click it it doesn't do nothing. SOLVED I JUST REINSTALLED THE SOFTWARE SIMPLE AS THAT NEW EDIT-- well it worked once and then there was an update today now it's broke again I can't claim it same thing dreamlight duties menu upper left hand corner duty. STILL BROKEN new new edit, I have figured it out. if the upper left duty says cook one meal and you cook 10 it freezes. if it says pick three apples and you pick four or more it freezes etc. I'm going to reload the software again just so I can finish working on my star path.

harsh basin Oct 6, 2025, 5:09 PM

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PC Steam

I cannot take proper photos since the update. Usually I could pose and then press V for camera mode and then zoom in. But now camera mode will reset the pose every time I press V. Really struggling taking a good photo for Dream Snaps at the moment.

Edit: Huh, just noticed that while the pose got reset after pressing V, I can now move the camera freely and also redo the pose without any issues.

Fixed it myself, haha.

tepid hedge Oct 7, 2025, 1:04 AM

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PS5: 1) sally is banished from the main valley. Yet she was wandering around in the forgotten lands. 2) why is Eric still in the cave??

undone sluice Oct 7, 2025, 1:19 PM

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Platform: PC
Issue: EI gems from companions doesn't count for the "earn extra gems from companions" task

quick ether Oct 7, 2025, 4:17 PM

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Switch
No events

loud plank Oct 7, 2025, 8:15 PM

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Platform: Steam

It hasn't stopped raining in my valley since the update. I've played for hours at a time over several days and it is always raining

upper pier Oct 7, 2025, 8:29 PM

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platform: switch
issue: such a minor thing but apparently i clicked to rotate this piece at the exact moment it locked in and now it’s stuck like that lol
edit: completed the puzzle and it won’t save because of this

winged void Oct 8, 2025, 2:46 PM

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PC/Steam
My camera still does this, randomly turning to weird directions and not letting me turn it back. It happens every now and then, but especially close to anything high like trees, buildings or areas on upper level.
(in the video i'm trying to turn my camera back towards the fishing spot, but it's pulling back to the ground level in front of my character. I'm not shaking the camera, instead I'm moving it calmly back to the original placement. It's the random movements that make it so shaky and crazy)

woeful summit Oct 8, 2025, 5:20 PM

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PC/Xbox Gamepass

Hello,

I have a big problem when I place barriers. They behave a little strangely.
When I place them and then remove them, they overlap.
They also tend to come off, but not completely.
And when I exit “decoration” mode, the game screen starts to flicker and freezes.
I have to force the game to shut down and restart it.

And i can't validate the "Dreamlight Missions"...

olive prism Oct 8, 2025, 5:49 PM

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PC/Steam

Wicked Fiery Thorns tree doesn’t have flames.

digital owl Oct 8, 2025, 5:50 PM

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Platform: Switch 1
Issue: Glade of trust Crocs are broken. Instead of raising up when they become alert, they tip 90° backwards

frank coyote Oct 8, 2025, 8:39 PM

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Platform: Steam/PC
Issue: the map says lumiere is in the castle but he's not there. I've tried restarting the game, leaving it for a bit, hanging out with cogsworth to see if he would show up. But nothing is working.
A similar thing has been happening with sadness after this update. But hanging out with joy seemed to fix it

meager stream Oct 10, 2025, 1:30 AM

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Platform: PC/Steam and Epic
Issue: game keeps saying I'm not connected to the internet.... my pc says otherwise

tulip dune Oct 10, 2025, 6:06 AM

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Platform: Nintendo switch 2
Issue: (large and small) painted cottage chests when placed up against tables do not block you from picking up objects off of the table tops as chests always have. Which means i pick up the items labeling my storage instead of opening the chests. 😓

meager sparrow Oct 10, 2025, 10:51 AM

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Platform XBox
Issue - memory orbs for feeding critters not spawning since update
Background - I have every memory available completed including all critter ones ( Except new critter memory that’s just become available ) - I have fed every critter from all 3 areas EI SBV and DV everyday day since update including rare critters double on Sunday in DV - I have collected loads of dreamshards but not one memory orb has dropped - before update spawn rate was on average 1-2 a day

slate adder Oct 10, 2025, 1:44 PM

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Platform: PC/Steam

Everytime I click on an npc to talk or an item in the shop it closes and the npc is slightly out the way. Have to click a second time to talk to them/buy item

iron remnant Oct 10, 2025, 6:15 PM

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Platform: pc.
ISSUE: cannot remove this blue bottle, cannot remove the greenhouse table because the bottle is on it. Was able to remove everything else. Tried every angle, everything except resetting room. I put to much time into this to have to reset. Don't know if it's just the bottle or that spot, I just wanted to change what was on table. Ugh

queen crystal Oct 11, 2025, 12:04 AM

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Platform: Switch2
Issue: Castle Skin
I cannot get passed the grass to even select the castle. All I can do is highlight the bridge/walkway and that doesn’t give me an option change the skin. Spent a lot of moonstones on something that will be pointless in just a few weeks if I can’t use it. 🫤

digital owl Oct 11, 2025, 12:07 AM

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Platform: switch 1
Issue: timebending is bugging in 2 realms
Ratatouille: nothing falls from portals, no matter how many time you activate them (infinite spawn of them btw)
Aladdin realm: still error message when trying to access portals

rotund storm Oct 11, 2025, 2:56 AM

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Platform: PC
Since the update, I am unable to buy items from Scrooge shop, this also happened with viewing and redeeming items on star path…

river geyser Oct 11, 2025, 6:56 AM

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Platform: PC via Steam
Issue: Every time I attempt to talk to a character, it kicks me out of the convo on the first attempt a few seconds after starting it and sends the NPC backwards by several feet. Have to start the convo again to actually talk to them, and it resets/repeats after you leave the convo (it did the same for some items in scrooge's as well, possibly stalls as well but I'd have to check). Also after giving someone a gift the game has me zoomed in as if I'm still talking to the villager, but no cursor, text box or options pop up. I've tried opening inventory or any of the menus for the past 10-15 minutes without any luck. I'll need to do a hard close via task manager in order to get out of it.

harsh basin Oct 11, 2025, 2:09 PM

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Platform: PC/Steam

Please fix the camera being zoomed out while inside the house. It has been like this since the Inside Out update. I also feel like the camera might be more zoomed out while outside. It would be nice if you added a camera zoom in/out toggle so people could decide for themselves.

granite flare Oct 12, 2025, 2:40 AM

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flat mason ps5 dreamlight duties menu, top left item unclaimable, or unobtainable no matter...

This is the same thing that is happening to me. I was going crazy! Thanks for letting me know it is when you do more of the task than needed. I will have to help an eye on this. I'm on PC/Xbox Game Pass.

violet garden Oct 12, 2025, 7:05 PM

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Platform: Nintendo Switch 2
Issue: When I use the smart transmission to put items from the inventory into my chests, the transmission is very very slow.

long snow Oct 13, 2025, 8:53 AM

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Platform: PlayStation 5
Issue:

Disabling flashing/flickering in the game is NOT working in the Beauty and the Beast realm.

It’s proving to be very difficult to get Lumiere and Cogsworth, I’m photosensitive, this is giving me a horrible migraine.
Please fix this. It’s hard to look at the screen at all. It’s legitimately painful. 💔

I’ve restarted the game multiple times to see if it fixes itself, it won’t.

little cloak Oct 13, 2025, 5:15 PM

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Platform: Xbox
Issue: Everytime I click on an item in Scrooges shop, it would glitch out like I never clicked on it, and would have to click on it again for it to register. It also does it when trying to talk to characters.

exotic gate Oct 14, 2025, 2:10 AM

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PC (Epic)
Night Thorns no longer spawning in the Glade of Trust. Has been at least 2 days now.

shell pendant Oct 14, 2025, 6:28 PM

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Platform:Switch
I have had this chunk of rubble stuck in the ruins for multiple updates and i cant remove it. Its just to the left of the steps.

reef mica Oct 15, 2025, 1:48 PM

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Platform: Switch
New wings are not listed in the glider section.

frozen cedar Oct 15, 2025, 6:00 PM

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PC / Steam. Can't load the game...

exotic solstice Oct 16, 2025, 1:11 AM

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Xbox one s
Game takes forever to load and then keeps freezing. I was on the loading screen for over an hour and if and when I finally get in the game every little while it freezes. The photo from the beach is showing that the game is frozen.

quartz nymph Oct 16, 2025, 2:12 AM

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Platform:PC/steam
Issue: described in the video.

peak moat Oct 16, 2025, 2:06 PM

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my pathing is glitched. restarting didnt help.
Platform: PC/steam

woven slate Oct 16, 2025, 5:14 PM

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Platform: PS5
Issue: The Halloween castle skin that we purchased from the premium shop is not working on PS5. There is an invisible wall that does not allow us to even select the castle portion of the area. It only allows selection of the area with the well. I hope this will be fixed soon, as we paid actual money for this and would like to use it during the Halloween season.

novel sentinel Oct 16, 2025, 5:32 PM

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Steam Deck/Steam

Wicked Fiery thorns don’t have flames anymore

mortal horizon Oct 16, 2025, 7:47 PM

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Platform: PC
everytime i try and do one of the tasks it just stays lit up like this unable to click it, it persists even after i log off and back on making it very annoying to do the dreamlight tasks part of the star path.

supple locust Oct 17, 2025, 10:09 AM

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Use the format below:**

Issue: Being stuck in the ice cavern 
Screenshot/Video:```

little perch Oct 18, 2025, 12:48 PM

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Platform: Xbox Series X
Issue: Timebending staff loading issue?
Screenshot:

meager sparrow Oct 19, 2025, 11:44 AM

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Platform Xbox
Issue no memory orbs dropping for feeding critters
Reported on 10/10 here still none dropped and have fed every critter ( example today all before mid day all DLCs all after mid day all DLCs including white squirrel - I have every critter in all DLCs level 5 so it’s not that I’m feeding then wrong 😎

fleet hearth Oct 19, 2025, 1:15 PM

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Even after the fix, I still can NOT pick up the Domestic Manual in the Belle,Book and Candle Quest from Lumiere. I can NOT progress in the Star Path because of that and I got NO response from support!

opal kite Oct 19, 2025, 3:50 PM

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frozen cedar PC / Steam. Can't load the game...

Its the same for me on the same platform, been like this since they did the Emotional Rescue update. :/ Havent been able to get back on since. Its getting really annoying now.

brave sandal Oct 19, 2025, 10:58 PM

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fleet hearth Even after the fix, I still can NOT pick up the Domestic Manual in the Belle,Boo...

This is also my issue!

Platform: Steam
Issue: Unable to pick up the 3rd Domestic Manual Page. It is under the globe I put down for the quest and I can't interact with it.
Screenshot/Video:

runic scroll Oct 20, 2025, 5:07 PM

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Refer to screen cap. This has been going on for about 4 hours now (platform is STEAM)

river gulch Oct 20, 2025, 5:52 PM

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I play on steam and keep getting this message. I can play but not do the starpath or any other online stuff🫠

tiny stag Oct 20, 2025, 5:55 PM

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I can't connect online

strong gate Oct 20, 2025, 6:24 PM

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I have the same on Xbox, tested network connection and all fine, just says “online services unavailable”

winged void Oct 20, 2025, 7:42 PM

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PC/steam
I cannot transfer fishes from my inventory to storage. There has not been those excact fishes in the storage before, everything else that was alraedy in, went in. I have room in the chest
EDIT: It happens with flowers as well. I don't have any Black Glass-Like Flowers in my storage and I can't add any in there. All of the other flowers that had the same kinds in already, went in
EDIT2: I turned the game back on and all of those flowers and fishes are gone. They were originally from the "stalls"

dusk yacht Oct 21, 2025, 6:02 AM

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Ethereal Butterfly Wings do not have a glider option (Fiery Butterfly wings do)

eager haven Oct 21, 2025, 7:11 AM

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dusk yacht Ethereal Butterfly Wings do not have a glider option (Fiery Butterfly wings do)

I have the same problem too i thought it just will fix it self after restarting the game but i didn't work still not showing as glider option

dry flame Oct 21, 2025, 3:27 PM

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Platform: Firefox for Linux
Issue: This is not about the game but about the website. It has a weird, localization redirect function that interfers with every blog post link you guys are posting here on Discord or the social media stuff.
I basically only see two options: Either turn it off totally or actually create translated pages for every location you want to support.

Workaround: I manually replace the /de/ in the URL by /en/ and then get redirected to the actual, non-localized page without any language identifier in the URL

novel sentinel Oct 22, 2025, 9:06 PM

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Platform: Steam Deck

Every time I open my inventory. It automatically defaults to the furniture tab with all the premium shop hay items.

oblique patrol Oct 22, 2025, 9:50 PM

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Platform: PC/Steam
Issue: Inkies intermittently not spawning. I have been having intermittent issues with inkies not spawning. It happens once or twice a week only where no inkies will spawn anywhere in SBV (including trial areas) but it will be fine the next day. I haven't made any changes to the vale and it doesn't seem to matter whether I save and close the game while in the vale or my main valley so I can't pinpoint a pattern. Night thorns and shards are spawning normally.

nocturne compass Oct 22, 2025, 10:44 PM

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Platform: Xbox series S
Issue: unable to purchase moonstones

woven hull Oct 23, 2025, 3:33 AM

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dusk yacht Ethereal Butterfly Wings do not have a glider option (Fiery Butterfly wings do)

I also have this issue!

cosmic thistle Oct 23, 2025, 3:40 AM

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Platform: Switch
Issue: unable to take resources from uncrafting station, the amount of resources is 8500 but I feel like I should be able to claim small amounts of it? Even when my inventory is completely empty along with the fully upgraded pet slots.
Screenshot/Video:

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knotty turret Oct 23, 2025, 1:29 PM

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Platform: Steam
Issue: The Never Land River - Small Piece cannot be removed from the ground. I was decorating in the Plaza, but cannot select the abovementioned item to remove it from the ground.
Screenshot/Video: Not Available

loud merlin Oct 23, 2025, 4:42 PM

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switch
Ethereal wings do not show in menu and will not set as glide

past niche Oct 23, 2025, 8:29 PM

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Platform: PC/Epic
Issue: Inkies don't spawn every day in the storybook vale. My hypothesis is that on those days, they choose the library of lore to spawn in, and end up not spawning at all.

strong raven Oct 24, 2025, 7:58 PM

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Platform: Steam
Issue: I have both DLCs and for some reason both areas of the dlc are inaccessible via fast travel or the dream castle. I’ve already verified files and restarted pc multiple times and the area won’t even appear in the fast travel menu.

pale flame Oct 24, 2025, 9:01 PM

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Platform: switch
Issue: Tiana's restaurant in the Vale is always totally empty.

keen fjord Oct 24, 2025, 10:10 PM

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Platform: PS5
Issue: places to dig appearing in places I can’t dig (see video, I don’t know how to explain it clearly)
Screenshot/Video:

glossy cargo Oct 25, 2025, 3:13 PM

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Platform: Steam
First royal duty not working, I thought it fixed itself but it did not
Edit: It is now permanent, even resetting does nothing

little obsidian Oct 28, 2025, 7:15 AM

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Switch

Memory still not counting right thats since more than 2 years.

Gold land behind invisable walls. where you cant get it.

bouth will never fix -_-

deep holly Oct 30, 2025, 1:10 AM

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Platform: Switch
Issue: there’s an invisible barrier to the right of the lake in The Elysian Fields

plain sky Nov 4, 2025, 5:41 AM

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Platform: Switch
Issue: Tiana’s restaurant in Storybook Vale - Villagers never show up in here & the restaurant does not show on map

unique fable Nov 4, 2025, 11:44 AM

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Platform: Steam Deck
Issue: when trying to type into search bars, the keyboard doesn't appear.

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hazy agate Nov 6, 2025, 12:44 AM

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I really think there is an issue with dried flowers "spawning" everyday. I have grouped all of my flowers in their respective biomes and I definitely have all of them grouped. There are none hiding anywhere, I have counted all of them. The first thing I do when I log on (and it's not raining) is scan all the biomes in furniture mode for the dried flowers. I am only getting dried flowers roughly every 3rd day. I also never pick them so respawning or respawn in wierd places is not part of the issue.

gentle ridge Nov 6, 2025, 5:07 PM

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Platform: PC
Issue: Items not available to sell or pick up off of ground
Screenshot/Video:

tulip dune Nov 7, 2025, 6:07 PM

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Platform: switch
Issue: Being able to reach around/over chests and pick up items off the tops of tables. It will flip between opening storage and pick up items when not moving when a critter walks by and clips the player. (sorry for Sesame Street in the background the toddler is sick and demands Elmo).

unique drift Nov 9, 2025, 6:02 PM

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Platform: Switch
Issue: each of the large spiral things on Eternity Isle make the flooring path disappear which is really frustrating! The other spawn things don’t seem to do this and just spawn over the top of the pathway
Screenshot/Video: attached

sharp seal Nov 13, 2025, 11:19 AM

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Clothing keeps disappearing!!! Please fix this

obtuse schooner Nov 15, 2025, 12:00 AM

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Platform: PS5
Issue: Stalagmites destroyed my pathing even though there was plenty of space to spawn in the designated area.

tawdry sorrel Nov 15, 2025, 3:54 PM

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Platform:PC
Issue: I've not had any inkies spawn in the last two days within Storybook Vale. (Sorry if this is the wrong thread to use)

unique drift Nov 16, 2025, 8:00 PM

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obtuse schooner Platform: PS5 Issue: Stalagmites destroyed my pathing even though there was plen...

This happens on Switch as well.

hazy agate Nov 17, 2025, 11:20 AM

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The owls glitch out as you try to feed them when they are at the non library end of the bridge.

grim sleet Nov 17, 2025, 12:50 PM

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Platform: PC
Issue: If I start out with my time setting several hours earlier and my house's lights are on as a result, I cannot get the lights to turn off no matter where I set the Offset Time of Day. See screenshot of house with lights with Offset set to zero, and it's currently 7:45 AM.

plush inlet Nov 20, 2025, 3:20 PM

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Platform: PC (Steam)
Issue: I just got back into the game seeing the new DLC release and I wanted to finish up the base game but I noticed I have a lot of issues, Scrooge's Store is like broken and the sign next to it says: "PLACEHOLDER. NO WELL UPGRADES". I also don't have any Story or Main quests in the quest tab, only realm and friendship quests

light relic Nov 20, 2025, 3:25 PM

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Platform: Nintendo switch

Issue: when trying to hangout with villagers and ride the horses the villagers will just run away or won't follow you

scenic wraith Nov 20, 2025, 4:39 PM

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Platform: PC Game Pass

Issue: Ethereal Butterfly Wings do not act as glider, but only has a backpack

plain sky Nov 20, 2025, 7:53 PM

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Platform: Switch

Issue: Tiana’s Restaurant still empty. The building icon now shows up on the map but no one goes in there for meals still

sick marsh Nov 20, 2025, 8:11 PM

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Plattform: PC
Issue: Error #201
Its so annoying.

quasi tulip Nov 20, 2025, 9:18 PM

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Platform: pc/steam
Issue: every time I leave a building in storybook vale the loading screen is there for about a minute and when it loads up the world it makes doing every little thing extremely laggy to the point where it's unplayable. I'm still able to open my map and teleport back to my valley and it goes back to running perfectly. I've tried waiting for a while to see if it had anything to do with loading up everything but it makes no difference.

steep ether Nov 20, 2025, 10:00 PM

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Platform: PC (Steam) Issue: In the Crystal Caverns: Glamour Gulch Quest, I am unable to move the stone to get to the action behind it. The horse goes into the stone. It happened with both stone in the blue and pink areas. For the pink area I was able to put a horse on the second pressure plate to get that on be to work in stead of the stone.

agile skiff Nov 21, 2025, 10:56 AM

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PlayStation 5: Wall-e garden does not work in wishblossom has been down ages and not even a sprouting.

lament hedge Nov 21, 2025, 12:17 PM

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PS5
Opening the mailbox freezes the game every single time. Reproduction rate 100%. Please fix soon I can’t access my mail at all

grim sleet Nov 21, 2025, 12:18 PM

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Platform: PC
Issue: After completing Tigger's balloon family quest, I keep getting these spawning in Hundred Acres and on the beach. They show as purple star quest items. I don't want them spawning in my biomes if they're no longer needed or filling up chests either if not needed.

junior gale Nov 21, 2025, 4:48 PM

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PC
same issue as above
sometime after unlocking tigger the mailbox started freezing everytime I open it
I can only force quit the game then

crimson lion Nov 21, 2025, 5:20 PM

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I been have same issue with mail box, but i also have lots more problems with my game. I have floating random trees an flowers, the map in hundred acre field has grass floating in the air. My game randomly freezes, forcing me to hard quit. Losing out on time in quests an resource collected but not saved yet. Also some recipes are being made incorrectly ie button stew to name one. Pyrite an honeycomb rock, i think thats whats it called you have to mine it in pikie lands they aren't dropping. I have spent around 4 hours looking for 10 and only found 1. I love, love, LOVE WishBlossom expansion. But there is too much wrong. I think it needed more time with developers before being released to us the public. The system i'm playing on is XBOX SERIES X. But again I love this game. Now please fix it. Thank you.

woven slate Nov 21, 2025, 6:02 PM

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Platform: PS5

Why is it that we cannot “hold to complete” mining while mounted on horses? This completely defeats the purpose of even having that function available while unmounted if we have to press the button multiple times to mine while mounted. Now we have to unmount just to use that feature. Please fix this.

golden comet Nov 21, 2025, 8:39 PM

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Platform: Switch
Issue: when you go into menu (eg collection menu, the right joystick which should move the indicator around and let you see more info on items doesn’t move at all

spring grotto Nov 21, 2025, 8:46 PM

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Xbox Platform
(Home xbox family sharing)
Believe I had the same issue with SV Part 2 update. Where the letter didnt arrive in the mail.
Same with wishblossom DLC. Everything showed up fine for main xbox account. But the mail didnt show up for alt account, sharing off my home xbox.--> The letter introducing you to visit Wishblossom ranch. The wells and dream castle show portals to SV and EI but nothing for wishblossom

quartz nymph Nov 22, 2025, 6:53 AM

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Platform:Pc/Steam Issue: game crashes anytime i try to access my mailbox while in wishblossom ranche.

still ferry Nov 22, 2025, 9:09 AM

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Platform: Xbox
Issue: unable to load mailbox in valley or any DLC after unlocking Tigger. Game freezes and requires a hard reset.

topaz hull Nov 22, 2025, 9:26 AM

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Platform both pc and xbox x
Issue game crashes evrytume I open my mail box

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woven wasp Nov 22, 2025, 12:22 PM

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Platform: PS5
Issue: mailbox crashes when trying to open it.

solar plume Nov 22, 2025, 2:07 PM

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Platform: Steam
Issue: check mailbox, game freeze and crashed. (seems im not the only one.)

vagrant token Nov 22, 2025, 2:14 PM

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Platform: Switch
Issue: opening mailbox in any realm freezes game

modern plover Nov 22, 2025, 7:00 PM

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Platform: PS5
Issue: mailbox crashes when trying to open it.

prime edge Nov 22, 2025, 7:48 PM

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Platform: PC
Checking my mailbox crashes the whole game for me and I have to restart. This happens regardless of which expansion I’m in and in the main Valley.

sly pollen Nov 22, 2025, 10:13 PM

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Platform PC:
Potted palms are still just pots....

tacit coyote Nov 22, 2025, 10:27 PM

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Platform: Xbox One
Issue: I can't toggle diagonal roads or fences

still tapir Nov 23, 2025, 12:37 AM

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Steam pc
Character disappeared when I was on a horse (Pegasus) in WBR and went change villager skins. Fast traveled to Valley, was invisible, can't move. Switched horse and was back to normal.

amber pewter Nov 23, 2025, 8:43 AM

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Switch
Mailbox causes errors after tiggers Bee quest.

rugged lintel Nov 23, 2025, 9:08 AM

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amber pewter Switch Mailbox causes errors after tiggers Bee quest.

Same problem. Have to restart every time I try to open my mailbox

quartz nymph Nov 23, 2025, 9:43 AM

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Platform PC: issue shown in video.

quartz nymph Nov 23, 2025, 11:23 AM

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Platform PC/Steam: issue shown in video

manic ice Nov 23, 2025, 12:39 PM

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Platform: PS5
Issue: I purchased The Once Upon A Time Dream Bundle. The quest after I lay down a dance floor and four pillars, Beast sent me a letter (presumably). My mailbox will not open now. Every time I go to open my mailbox, my game now crashes. Consequently, I also do not have wallpaper in any of my shops now. Which wasn’t an issue until this mail debacle started.

thin kite Nov 23, 2025, 4:47 PM

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Platform: Switch 2
Issue: The map is showing nothing. The character icon move on the map when I zoom out.

spare slate Nov 23, 2025, 7:02 PM

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Platform: xbox
Iusse: i can not open up my mailbox as it makes my game crash and I can not continue with a quest that requires me to look in the mailbox 😭

civic arch Nov 23, 2025, 7:34 PM

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Platform: ps4
Issue: going into any building takes forever. Just went into my house in storybook vale and it's been on the loading screen for 15 minutes. Basically have to hard close my game and re-open.

left stone Nov 23, 2025, 8:45 PM

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Platform: xbox series x
Issue: unable to load my mailbox, I was able to load it previously but had Cruella following me and she was standing still and I'm not sure if she mailed me my items as she is a mining role. But ever since then have not been able to get in my mailbox and it shows I have unread mail.

foggy spade Nov 24, 2025, 3:39 AM

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Xbox
Mail still not working, cannot do tinkers quest as it requires me to check my mail box… game freezes and I have to reboot my game every time I go to check it. Please help

gusty lotus Nov 24, 2025, 2:55 PM

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Platform: Mac
Issue: Bought all 3 DLC this morning and when unlocking the Well in the Courtyard of Ancient's Landing in Eternity Isle, it didn't turn to fixed right away. Instead it was flickering like the broken and unbroken versions were merged together.

After reloading from the Title Screen, the Well looked as it should though. I've seen others talking about Wells switching back to their default state in the DLC areas when changing skins on them and I think my issue is probably related, but in my case a restart fixed things.

I haven't tried switching Well skins, yet though, because I don't have any I want to use outside of the Valley.

kindred tiger Nov 24, 2025, 3:47 PM

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Has anyone had any problems with Eternity Isle fragments? I keep getting the same ones. I sign in everyday for months now and haven’t gotten the toonish canister or the metal sign.

remote owl Nov 24, 2025, 5:35 PM

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Platform: PS5
In Storybook Vale expansion, when running near or toward waterways in any of the Mythopia or Everafter locations, the framerate drops significantly and characters stutter.

static stag Nov 24, 2025, 9:23 PM

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Platform: PS5
Issue: game freezing when trying to open mailbox
Screenshot/Video:

gusty spear Nov 24, 2025, 11:05 PM

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Platform: ps5
Issue: my game freezes anytime I check my mail

delicate light Nov 25, 2025, 1:24 AM

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Platform: Steam/PC
Issue: Character moves slowly in the forward direction, event when sprinting/gliding. Moves at appropriate expected speed when going sideways.
Screenshot/Video:

*Edit - it’s possible this was related to joy-con controllers.

tribal sable Nov 25, 2025, 6:46 AM

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Platform: Nintendo Switch
Issue: Mailbox is having issues
Whenever I try to open my mailbox my game freezes and the only way to play again is close my game and then it sows the crash screen

glacial aspen Nov 25, 2025, 3:18 PM

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tribal sable Platform: Nintendo Switch Issue: Mailbox is having issues Whenever I try to open...

Same issue

dense linden Nov 25, 2025, 3:21 PM

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Platform: Switch
Issue: game freezes and crashes when accessing any mail box

opal kite Nov 25, 2025, 4:45 PM

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Platform: Steam/PC
Issue: Still not able to even load into the game, its been like this even since the Emotional Rescue update, this is getting ridiculous.
Ive missed out on so much now. -.-"
Screenshot/Video:

dense linden Nov 25, 2025, 4:51 PM

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Platform: Switch
Issue: purchased deluxe edition but didn’t receive deluxe items or moonstones

wild sluice Nov 25, 2025, 5:02 PM

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Platform: PC/Steam
Issue: The orange dots don't go away anymore, even when I turn them off etc. This started an update before but it used to go away after a while. I scrolled through to see which items are marked multiple times but all of them have been seen already.

iron remnant Nov 25, 2025, 8:44 PM

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Platform: pc
Issue: wishblossom recipes that don't work.
Baked mountain whitefish: does not register fish
Felted breakfast spread: does not register button mushrooms
Fishy pineapple jelly: does not register measuring tape snail
Pixie pizza: did not register button mushroom
Star gazzer pie: did not register measuring tape snail.
What it does is when your trying to add those 3 items, they move on very very slow motion and when they drop in pot they don't show.
And the button stew. Thanks

quartz island Nov 25, 2025, 9:18 PM

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Platform: PC/Steam
Issue: Tiana's Palace always empty
Yesterday night I've put Tiana's Palace at the ranch but no people was inside of it, not even Tiana, I've checked this afternoon and now and is still empty in every map except the valley.

pliant elbow Nov 26, 2025, 2:29 AM

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quartz island Platform: PC/Steam Issue: Tiana's Palace always empty Yesterday night I've put T...

Same issue, on Switch.

grave sparrow Nov 26, 2025, 8:06 PM

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Platform: Xbox
Issue: The newest $54.99 Bundle Dress (Masquerade ball dress) is not working. Footpath seems to be attaching to other white/DLC/ Starpath objects,Companions, and even attaches to the center fountain well in the Plaza.

hollow vortex Nov 26, 2025, 8:06 PM

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Platform: PC
Issue: After Wishblossom Ranch expansion, the angled placed tables do not allow you to place items on one of their sides. Table used: Alchemist table

sly violet Nov 26, 2025, 9:12 PM

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Platform: PS5
Issue: Villager’s favorite gifts are from SBV, I have the DLC but I have not gone to SBV yet.

vagrant tangle Nov 26, 2025, 11:14 PM

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Platform: switch

In wishblossom ranch, clicking X on the controller should open the backpack inventory but instead defaults into furniture mode. This happened after riding my horse. If I go into a different valley the button opens the inventory like normal.

half nest Nov 27, 2025, 12:17 AM

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Platform: Switch 2
Problem: Button mushroom isn’t registering as an ingredient

cobalt vortex Nov 27, 2025, 12:32 AM

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Platform: ps5
Problem: everytime I log in it keeps telling me to look at the moonstone shop even tho I have and nothing new in it.

bitter cargo Nov 27, 2025, 1:40 AM

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Xbox series x bought game

I can't scroll for anything, I can't look at items when I want too. I can't check what level a character is and where to find which item on a biom.
Please fix this, its incredibly annoying because I have to Google this info

bitter cargo Nov 27, 2025, 8:40 AM

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Game crashed on me. I'm not gonna play, until there's been some fixes.
Its extremely buggy right now

surreal belfry Nov 28, 2025, 12:01 AM

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Platform: Xbox PC GamePAss
Storybrooke map doesn't show anything and shows my avatar in the ocean

tacit coyote Nov 28, 2025, 4:11 PM

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Platform: Xbox One
Issue: keep putting ingredients for button stew but keeps producing tasty vegetables (yes I have checked the recipe)

midnight barn Nov 28, 2025, 5:47 PM

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Platform: PC (Steam)
Issue: Not able to use the uncrafting station at all. Everything that goes in says "Invalid Item". This started when Wishblossom came out 🙁 I don't own that expansion.

tepid hedge Nov 29, 2025, 3:34 PM

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PS5: since the wbr update, I keep having to force close about 1/4 times I exit scrooge's store back into whatever map. I just end up on a black screen with endless loading symbol that never loads the map.

grim sleet Nov 30, 2025, 1:13 PM

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Platform: PC
Issues:

Ancient vacuum is not usable from horseback. Not sure ANY of the EI machines are usable from horseback.
A lot of times, items show up in the vacuum without any picture in some of the WBR biomes.

harsh basin Nov 30, 2025, 3:18 PM

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Platform PC/Steam

Issue: The camera is still very much zoomed out when entering my house. It's getting pretty annoying and I rather not spend anytime in the house anymore because of lamps in the way and everything looks so small.

glass mortar Nov 30, 2025, 4:59 PM

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Platform: Steam/PC
issue: Scrooge store reset. After 10 months off the game, I returned to find Scrooge shop completely reset making it unusable.
Screenshot: included the script Scrooge McDuck says.

manic ice Nov 30, 2025, 11:08 PM

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Platform: PS5
After level 7, tigger will on occasion not hang out with me if I have asked someone previously. Restarting the game sometimes fixes the issue.

When I switch over to my switch which doesn’t have the wishblossom update but same account, tigger refuses to appear in any of the maps

plain sky Dec 1, 2025, 4:08 AM

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Platform: Switch
Issue: Cruella as a mining Buddy
She will go back to wherever I was before and give me the bonus from the rock I just mined. This screenshot is her in Hunny Falls giving me pyrite I mined from the Ranch Highlands. When I mined in the Ranch High lands she was directly next to me. And she ran off to Hunny Falls to give me the pyrite. The thing I did directly before mining in the ranch highlands was fishing in Hunny falls.

tepid sleet Dec 1, 2025, 12:32 PM

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Platform: PS5
Issue: I've had villagers and goofy's stalls disappearing randomly.. I only started playing last week, so idk if it's a new issue or an old one. Sometimes I can see the sparkles of a villager like Vanellope and I can talk to her, but she's invisible. Sometimes they don't show up on the map at all either like Gothel. Goofy's stall disappeared for me in the meadow and forest

burnt stone Dec 1, 2025, 3:22 PM

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Platform: Switch
Issue: I have attempted to craft the Button Stew (button mushroom and carrot) but it will not cook properly. I know some other players across platforms have reported this issue. Unfortunately my horses have been requesting this item so I cannot always get the horse sparks for them.

deep dagger Dec 1, 2025, 7:34 PM

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Platform: Steam
Issue: uncrafting snippet lures

When going to the uncrafting station there isn’t an option to uncraft any upgraded snippet lure or trap. I can uncraft the base model, but not any that I’ve upgraded.

short zinc Dec 2, 2025, 5:54 PM

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Platform: Switch

Issues: Lag in game

My game has been very laggy lately and every time I tried to fish it doesn’t work the first few times. I don’t know why it’s laggy. I don’t have the newest expansion. I only have the last two and original game installed

rugged tundra Dec 3, 2025, 2:32 AM

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Platform: ps5
Issue: constant getting stuck in wishblossom ranch, khan not leveling properly and wanting glitched recipes that dont work, needed gems and items not spawning much or being found.

jade root Dec 3, 2025, 3:02 AM

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Platform: pc/ steam
Issue: furniture notifications not disappearing even after checking

dry prawn Dec 3, 2025, 3:13 AM

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Nintendo Switch 2
Flowers on Eternity Isle are not respawning.
Wishblossum Ranch, there aren't any golden ripples.
I just noticed that there aren't any flowers in Storybook Vale.

deft dawn Dec 3, 2025, 7:36 PM

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hello have the task to plant the orb of nuturing but my inventory doesnt show it when i want to plant and i hope i dont have to start over ...

loud plank Dec 3, 2025, 9:52 PM

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Steam/PC

Lag makes the game unplayable. Lag starts after 10 mins of playing.

devout dawn Dec 6, 2025, 8:26 PM

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Platform: Xbox
Issue: can’t scroll down and look at anything under the collection tab. You can choose the category, example memories but once you are in it you cannot scroll to view memories.

acoustic snow Dec 6, 2025, 9:35 PM

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Platform: Nintendo Switch
Issue 1: Can't sit on the bean bag chairs for the "Relax!" quest (sent a video to support, haven't gotten an actual response yet)
Issue 2: Vanellope completely disappears when talking to her (picture provided)

pliant elbow Dec 6, 2025, 9:39 PM

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Platform: Switch 2
Bug: In the Tiana’s palace restaurants in the DLC maps, no one is entering

red pawn Dec 7, 2025, 11:05 AM

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Platform: PC
Storybook Vale
Bug: When catching the green frog snippets, the hit box seems to be bugged. It looks like I should be catching them but it doesn't register. Sometimes it takes over 15 tries to catch the snippet. No issues with the other color frog snippets

dense shadow Dec 10, 2025, 6:23 AM

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Platform: PC
Can’t navigate the game properly it won’t let me scroll down the shop (can’t buy anything from the shop currently due to this) can’t scroll down events to see the dream snaps theme etc.
If I take a photo and try to exit out it won’t let me I have to restart the entire game it’s not playable right now

#[Archived] Update 19 - Not Working As Intended

Disabling flashing/flickering in the game is NOT working in the Beauty and the Beast realm.