#[Archived] Update 19 - Moonstones Issues

1 messages · Page 1 of 1 (latest)

undone flint
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**Please post here if you're having issues with Moonstones-related purchases.

Use the format below:**

Issue:```
undone flint
spring saffron
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Issue: purchased $55 USD seasonal bundle and haven’t received any items or moonstones.```
proven cove
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Platform: Xbox Series S
Issue: unable to purchase moonstones.

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native flume
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Platform: PS5
Issue: purchased the Enchanted Edition and only received 8,000 moonstones

burnt oar
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Platform: Steamdeck
Purchased huge moonstone pack this morning and still haven’t received any moonstones.

warped lotus
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Logged in, checked my mail for dreamsnaps results and game crashed after awarding, now they are missing. Opened it back up and its at what it was yesterday.

digital sun
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I purchased the deluxe edition and my moonstones are not showing, I have saved and restarted but that didn't change it.

waxen quarry
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I didn’t get my moonshine for my dreamsnap last week, and the game wouldn’t let me upload my dreamsnaps at all for my fungi I’ve missed two now due to unable to do it , the game also crashed in the store and bought the dog with the hat on, definitely didn’t want it as I have max and it wasted over 3,000 of my moonstone. I’m so heartbroken atm.. it’s the only way I can earn moonstones as I’m sick and don’t have a job etc.

umbral crypt
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I bought the deluxe edition but haven’t received the mail with the moonstones and other rewards.

sterile kiln
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Platform: PC-Steam
Issue: Purchased the deluxe winter holiday bundle, and the game took my moonstones, but I have not received the items.

pine spade
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Platform: PC-Steam Issue: Purchased 19.99 bundle on steam, charged for bundle but didn't get moonstones.

surreal fulcrum
azure willow
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I cannot convert my tokens into moonstones. On PC.

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