#[Archived] Update 19 - Items Disappearing

1 messages · Page 1 of 1 (latest)

proud zodiac
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**Please post here if any Items or Houses have disappeared.

Use the format below:**

Issue:
Item/House Name:
Screenshot/Video:```
proud zodiac
vocal sandal
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Platform: Steam
Issue: Storage items stuck in backpack. Wont sell or transfer to organized storage chests. Give weird error code like "not enough items".
After saving and restarting, many storage items are completely moved/missing in backpack/individual organized storage chests at home.
Item/House Name:way too many to name.

gentle sorrel
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Platform: Switch
Issue: Merlin’s house is missing. I suspect it may have something to do with the game recently saying it was compromised so I had to delete and redownload it. After that the house was gone. I have a quest that involves me going there but I can’t complete it.
Item: Merlin’s house

hoary zodiac
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Platform: switch
Issue: Items keep disapering from the world. I place them down succesfully and its there when I exit furniture mode, but when I later run past the area its gone
Item: mostly landscape items. Cant give more detail because, well, the item dissapered leaving only a empty space behind

unborn rose
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Platform : Xbox Series
Issue : the candy from the event of Halloween has disappear from my storage

coral oriole
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Platform: PlayStation 5
Issue: items disappearing from inventory, but when I go to reorder them from Scrooges shop, it says I have several available.
Items: fairy garden table, witchy potion stand

zinc kiln
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Platform: PS5
Issue: Palms disappeared from pots, but pots remain
Item/House Name: Potted Palm & Orange Wicker Potted Palm
Screenshot/Video: see empty pot in corner. Removing and replacing has not helped

20251024_053536.jpg
lusty blade
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Platform: Steam
Issue: As stated above, palms are missing from the pots
Item Name: Potted Palm & Orange Wicker Potted Palm
Screenshot:

image.png
feral marsh
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Platform: Nintendo Switch
Item Name: Haunted Skeleton Fish, Haunted Crow Feathers, and Haunted White Rose
Issue: As of Oct. 26th, I was in double digits with all 3 items. I opened my inventory this evening, Oct. 27th, and the only amount of each item I have is the three you pick up upon teleporting to the Haunted Floating Festival (minus 1 of the fish I fed to Zero).

jade basalt
raw ice
river zinc
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Issue: Disney Parks Entrance is gone from inventory. I restarted the game and searched every folder. I had it placed before the fall season, but replaced it with the pumpkin entry gate for a Halloween esthetic. When I tried to put it back today I can’t find it. 
Item/House Name: Disney Parks Entry
Screenshot/Video:```
IMG_7084.png
young carbon
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Platform: Mac/Switch 2
Issue: Periodically small areas (usually one square) of paths and fencing are going missing. I believe it's caused by items trying to spawn on or in/around these areas.

I'm also having an issue like others, where placed grass is no longer blocking spawns and sometimes the spawns like dig spots are removing it entirely.

This is tedious and frustrating to have to look for and fix. The grass (Beach, et. al) needs to be returned to how it has previously worked. I place it for decorative purposes and to block items from spawning.

rose glen
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Platform: PC
Issue: This is really annoying. I have leveled up 2 characters to level 10 and neither one of my rewards have shown up in my inventory, along iwth other rewards from other characters. I have submitted 2 tickets. No response.

thorny saffron
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The Balloon Family Bouquet from tiggers quest disappeared so I cannot finish his quest and open the rest of the areas

split sequoia
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Platform:XBOX X
issue: I purchased the Modernist Spiral staircase from Scrooge's store today. I purchased extra from him. I can't locate the items in my furniture inventory to place down. Is there an issue with this furniture piece?