[Archived] Update 18 - Not Working As Intended

[compact void]

**If you've found something that isn't working the way it's supposed to, please post here.

Use the format below:**

Issue:
Screenshot/Video:```

[opal plinth]

Platform: Switch
Issue: There is a red dot in the furniture sets section on collection tab. There is no new furniture there to justify for the dot.
Screenshot:

[wispy violet]

Platform: Steam
Issue: Cannot pick up assumed event item in Merlin's house.

[strong hare]

Platform: PC/Epic Games Launcher
Issue: Unable to upcycle anything but currently able to dismantle things

[lament warren]

Platform: switch
Issue: preview items are small
Screenshots:

[strong hare]

Back again lol
Platform: PC
Issue: Tping to the plaza from the bind is placing me in the trees at peaceful meadows

[opaque narwhal]

Platform: PC
Issue: Spacing in Remy's Restaurant

The inside of Remy's Restaurant needs to have more space for the larger villagers OR for you to walk around them and the tables. You physically cannot pass if villagers are sitting on the side like my photo above to get to anyone at the back. I tried to go and out to see if seats changed and they did not.

[wheat crow]

Platform: PC
Issue: Items in my valley has been moved after the update and tossed around, and ||Peter Pan ||Is inside every house I go into 😅

[tall prawn]

Platform: PC/ epic games launcher. Issue: Sadness audio malfuntioning, when in the vecinity of sadness you hear a constant rusing waterfall. The closer she gets, the louder.

[red harness]

Platform: Switch
Issue: the sign light works in a very odd way, it's mostly white and it doesn't match with how the item is supposed to be

[near pewter]

Platform: Switch
Issue: Objects not appearing correctly/ cannot be collected in Mickey’s, Goofy’s, and player’s house

[ebon fulcrum]

Platform: PC/Steam
Issue: Upcycling…cannot upcycle at the time bending table
Screenshot/Video: attached

[shy orchid]

Platform: Steam/PC
Gem pets are not recognizing gems on eternity isle.

[thorny swan]

Platform: Steam/PC
the ancient fountain has been glitching like this since the last update

[grand meteor]

Platform: PS5
Issue: the camera is zoomed out too far seemingly in all game areas, creating navigational issues especially in interiors.

[merry anvil]

STILL missing two Aurora journal pages & now it's showing I'm missing 1 old ruler journal page even though before this update I had them all. Count STILL OFF (Its never had a fix) the Dreamlight Valley shows an extra memory because the count is off. It has always shown one more memory then there is, same with Eternity Isle, it has always shown two missing even though there isn't. This is been an on going bug. And now more memory issues are popping up. Are you ever going to address this or just continue to let it sit? Fix this issue! 😡😡

[crisp creek]

Platform: PS5
Camera spinning out of control in Dream Production Studio, along with zooming into first person in several areas.

[glass oak]

Platform: PlayStation 5
Issue: Unable to upcycle anything.

[calm pond]

Platform: Switch
Issue: in Daisy boutique Challenge. It ask for ceiling but I can access at that. So the Challenge cant be donc.

[tardy stratus]

Platform: Steam
Issue: Boutique Challenge asks for Ceiling texture but its unavailable

[snow kelp]

PlayStation 5

Pan marked at home but stays in Merlin’s house. 🤔 I don’t have any active quests with them. Everyone up to date apart from joy and sadness. Merlin getting cheesed off 😆 pan refusing to budge he’s claiming squatters rights.

[digital siren]

Platform: PC
Issue: tried to do red potato quest and placed the red slush on the window in Remy’s realm like guides say to do. I did not get the red potion and cannot pick back up the slush, locking me out of it.

[brisk phoenix]

I'm not really sure what category this falls under because it's ui, visual and a crash...

Platform: PC/Steam
Issue: my camera glitched into the floor so I teleported to another biome but when I did the camera was stuck in what I think was a wall, the map was empty and no keys worked except menu keys so I had to close the game

[vague anvil]

PC/Steam - The Touch of Magic bear is glitched, when you add designs to it, it stays white.

[slate marsh]

Switch:

Gardener not working correctly

[modern rover]

PS5 Create a Bear - Memory Fragment not spawning outside house. I use skins on my houses, I checked the other 2 DLC houses too.

[pine birch]

Platform: Steam
Issue: Donald still stuck on river piece on Forgotten Island
I have tried moving him back to the beach ocean, other river pieces on the islands and in the valley, into rivers, it still does not work no matter what I do

[pine birch]

Platform: Steam
Issue: Diagonal Pathing broken when replacing with other pathing, this was not the case prior to this update
Screenshot/Video:

[grim bobcat]

Platform: Switch

Issue: Some Stalls not showing up as being able to be put in the dlc areas even though it is unlocked in my valley. Have Milan in valley but can’t put it anywhere else

[calm pond]

Platform : Switch

Issue: Im doing the friendship quest of joy and at level 7 I need to remove green fires and night thorn in the forgotten Land. I had only 6 night thorn and now I have none that spawn back so I cant finish the quest...

[chilly cedar]

Platform: switch
Issue: purple impatiens aren't moving to chest when using smart transfer. No other flower or item is having this issue that I've noticed

[limber kite]

PC/Steam
Daisy's boutique challenge wants me to use Ceiling Textures which obviously isn't possible

EDIT: It happened again, after canceling the first challenge

[mint raft]

PC/Epic
Companion level up + item bonus scatter explosion = bonus items stuck

Explaining better: I'm still leveling up my companions. In my play session today this happened twice: the companion leveled up at the same time the bonus item is multiplied with an red aura and should disappear after a while. The thing is, when the level up happens at the same time this is triggered you won't be able to collect the bonus items nor will they disappear.

I forgot to take pictures of it.

[hallow cedar]

Platform: Steam
Same issue as this previous post, but it's Ursula's house stuck on the Sunlit Island. It looks like I can move it, but as soon as I exit furniture mode it disappears and goes back to the floating island - same as was happening prior to this update. Screenshots attached of the houses section of the furniture menu - when I'm on the floating island it shows as being there, but when I'm anywhere else it looks like it's not placed anywhere.

[wintry tulip]

Platform: PC and Switch
Issue: after reading my mail, my mailbox still says that there should be mail. But I’ve read every mail item…

[shy orchid]

Platform: PC/Steam
Tiana's Palace Restaurant does not show up on the map on Eternity Isle, and doesn't show that villagers are inside of it.

[sharp flare]

Platform: Steam Deck
Issue: Access denied error received when scanning QR code in photo mode.

[sudden tundra]

Platform: PC steam
Issue: I am unable to craft new fragments/parts/gifts. The menu for each item within the upcycling menu doesn't appear and I am unable to craft anything with the dust I receive after dismantling a specific fragment (I restarted the game many time thus far)

[wispy violet]

Platform: PC Steam
Issue: Tiana's Stall placed in DLC at The Docks, Donuts show up with no price on the cart, but say it cost 1 coin. When I click to buy, it gives me this error.

[tepid hearth]

Platform Ps5
Issue: entertainment system won’t able me to put it down ..

[wispy crown]

Platform: Steam Deck
Issue: A button not working as intended - cannot speak to characters, buy from stalls/stores, craft, etc

[sonic vine]

Platform: PC/Steam
Issue: The Rock Concert Stage is not gathering villagers since camera update. It "highlights" like normal but when you hit camera it just goes into regular camera mode. I have tried repeatedly and it does not work.

[worldly wren]

Ps5: I thought it was a glitch when it happened last update, but vanishing villagers is not working. Jack should not be wandering the valley, he is restricted to the forgotten island.

[heady finch]

Platform: Star Path
Collect some shoreline shellfish is not reading in my packet.

[idle jackal]

Platform: Mac OS
All the flowers and beach grass/foliage decor in forest of valor suddenly disappeared overnight.

[smoky magnet]

Platform: PS5
Villagers will roam in Valley, Vale and/or Isle even when "banned" from that area.

[obtuse flare]

Platform: Xbox one
Issue: lights not working properly (only ceiling seen to light things but not much)
Screenshot/Video:

[obtuse flare]

Platform : Xbox one
Issue : all buildings inside aren't lit up.
Screenshot : (inside the boutique)

[supple seal]

Platform: switch
Issue: i can’t check submission

[cloud rain]

Platform- Xbox Series S
Issue- Cannot purchase from my Tiana stall on Eternity Isle, when i try to purchase it says no price for item.

[tepid hearth]

Hello I had few bug issues
Mickey Mouse not Wanting to Hang out ( Ps5 )
Mickey Mouse the map saying he’s in his house but he’s not and no where to be seen (switch )
Everytime I get something from star path it’s somewhere on the floor in the village. (Ps5 )

[rugged ice]

Issue: Getting an “access denied” error when scanning QR codes for photo sharing
Screenshot/Video:```

[sharp valve]

Platform: Switch
Issue: ancient machines not fully watering crops
Screenshot/Video:

[versed veldt]

Platform: Steamdeck
Issue: QR code share not working
Screenshot/Video:

[idle jackal]

Platform: Mac OS
Issue: QR code for photo saves returns an access denied error.

[mighty eagle]

Platform: PC/Steam
Issue: Get Nostalgic! quest...I had gathered 6 pieces of this memory but have not seen any new memory shards in days. I think it may have spawned early? How can I progress in this duty?
Screenshot:

[swift flax]

Platform: Switch
Issue: looping dialogue in Unwritten Realms quest line.
Screenshot/Video:

[tight shore]

Platform: PC
Issue: pixel shard duplicates not working in crafting.

[round ice]

Platform: PC/Steam
Issue: When going to use the QR method for photos, this comes up.. I like using the Qr Code method for DreamSnaps

[azure kettle]

Platform: XBox
Issue: Equipping an outfit from a Mannequin does not correctly override all clothing type/slot positions. For example - if the current Avatar is wearing a backpack, but the Mannequin outfit they select to "Wear" has no Back item equipped, the backpack will not be removed as expected. (Also applies for things like hats, gloves, bracelets, neckwear, socks, coats, etc.)

This bug was introduced in 1.10 (1 May 2024) and has previously been reported 12/11/24 and 6/22/25.

[runic oak]

Platform: Switch
Issue: Can’t find Anna and invite her to the valley.

I’m trying to invite Anna to the valley but she doesn’t show up anywhere.

[analog pumice]

The red dots in the main menu still will not go away. Wish I could turn these off too, since I can’t clear them.

[woeful summit]

Platform: originally switch but now play on steam.

Issue: I have had a coin in an invisible wall next to the river in glade of trust for over 2 years now🤣 I have done EVERYTHING repeatedly to get it out.🥲 it's there TEASING ME all the time.

[pliant lion]

PlayStation 5
The Advanced Ancient Gardener is not water everything

[spare ridge]

Computer/Steam
not everytime* but it just happened lol - the crocodile pose was a little messed up - i deselected, and then reselected for a quick fix but still reporting!

[quick linden]

Platform: PC but I'm sure this is everywhere

Issue: I have no idea where to post this. If you have a stack to collect from the uncrafter that is larger than your maximum backpack capacity, you are unable to collect it and it just sits there for seemingly ever. You might be able to reset the uncrafter, but I'd rather not lose everything.

Its not really "not working as intended" as it seems this was just an oversight. A pretty big oversight. 🙄

I've seen a few folks mention it in different places but have to yet to see any helpful feedback about the issue, so posting here and everywhere else I can find to make noise about it.

[dapper stratus]

Platform: PC

Issue: Starting the morning of September 3, the mailbox permanently indicates that you have received new mail, even when all mail has been read.

Speculation: Could be an error due to an upcoming "mail announcement" (e.g., the new DLC being revealed later in the day) that isn't actually available to read yet, as if the mailbox is preternaturally aware of it.

[twin latch]

Platform: PC
Issue: Sometimes when trying to exit the house, certain companions being next to you causes you to enter an endless loop cycle that's not able to be quit out of unless you task manager the game.

Speculation: Could be companions, it hasn't happened to me in a while. I've noticed it with Gothel, Eve, & I'm sure others I've forgotten.

[jovial plume]

The fishing holes in the forgotten lands disappear after today's update

[buoyant crown]

Platform: switch/switch 2
Issue: I seem to not be getting any rewards for feeding animals. I've tried feeding some today, and they aren't dropping anything. No memories, or shards, or even the random miscellaneous rewards. I don't know if it's just me getting really unlucky, but I figured I should mention it.

[wooden lichen]

Platform: Nintendo Switxh
Issue: Cannot complete A Trial of Song Quest because furniture mode does not pop up

[lost ice]

Platform: PS5
Issue: The icon indicating I have new mail persists even after clearing my mailbox.

[shy orchid]

PC/Steam
These just showed up while I was harvesting pumpkins in Sunlit Plateau. Not sure how they got here since they are from Storybook Veil.

[rugged pivot]

Platform: Switch
Issue: Unable to upcycle anything but currently able to dismantle things. I've restarted multiple times and tried at different time bending tables

[tulip hatch]

Platform: Nintendo Switch
Issue: The 'Artisan Firefly Lamppost' doesn't turn on automatically after sunset. This has been an issue since the item was released almost a year ago.

[limber kite]

PC/steam
The "new mail" icon is stuck on every mailbox, when in fact I have read every mail

[shell island]

Platform: all
Issue: mailbox notification does not go away. Seems to be tied to not receiving the new premium shop mailer.

[high silo]

Platform: PS5
Issue: In Eternity Isle and Tiana's food cart isn't selling the vegetarian dumplings says "nopriceforitem"

[vestal cairn]

Platform:switch
issue: mailbox red dot won’t go away even though there is nothing new to unread

[analog pumice]

Platform: Nintendo Switch
The notification on my mailbox will not go away even though I have checked everything and restarted the game. It’s driving me nuts.

[glass widget]

Platform:ps5
I have an issue it won’t let me pick up oregano in my plaza it doesn’t even show the pick up option

[tropic pike]

Platform: steam
Shows a notification on my mailbox but there is no unread letter. Also restarted the game several times and it’s still there.

[remote grove]

Platform Switch 2. Mailbox notification won’t go away even though I’ve read everything. Restarting the game didn’t help.

[serene idol]

I am also having the same issue on steam.

[hard hamlet]

Same issue on Xbox

[compact robin]

Same issue on PlayStation

[wind pendant]

Platform: PC/Steam
Issue: During Peter Pan's The New Lost Boys' quest, I cannot clean up the last of the pie. There's the shimmering where the pie SHOULD be, but I've gone from all angles, left the building and gone back in, closed the game completely, and still cannot get the 6th bit of pie.
Screenshot/Video:

[opal plinth]

Platform: Switch
Issue: Mailbox has a red dot even though every mail is read.

[analog quail]

Platform: PC
Issue: MAKE THE MAILBOX RED DOT GO AWAY. I've read everything JEEZ.

[round ice]

Platform: Nintendo Switch
Issue: Ever since the recent update.. the game has been super laggy on Switch.. please fix this issue in the next Hotfix update 🙏

[warm inlet]

Platform: PS5
Issue: The Mailbox notification won’t go away. I’ve read everything and have restarted the game multiple times and still it remains.

[digital sleet]

Platform: XBox Series X Issue: Mailbox / Premium store ghost message . Two weeks where when I check my mailbox first thing on Wednesdays I get my dreamsnap results and any other mail that may be there, but I do not get the new shop notice in my mail and it leaves a persistent ghost message with red dot that is now there all the time. I was hoping today that with the reset it would show me the premium shop page and go away, but alas it did not. Thank you for looking into this. (This week 9/17, the mailbox showed the premium shop page and the red dot went away! Thank you).

[jaunty rose]

Platform: Steam/PC
Issue: Mailbox is glitched with a "new mail" notification that isn't resolving.

[wicked crypt]

Platform: Switch
Issue: Mailbox is saying I have new mail, but when I open my mailbox, there is nothing new inside.

[whole shadow]

Switch
Issue is that this has been here for a bit as if there is something to pick up but nothing happens. Idk if it’s associated with memory mania cause it may have been there before it started. But I’m thinking it’s supposed to be picked up for getting the Riley gear like at Mickey’s

[dark kindle]

Platform: Xbox One
Issue: my mailbox is empty but it still says I have mail

[sleek leaf]

I have the same issue.
Playform: switch 2

[proper stream]

Platform: Steam/PC
Issue: The mailbox is marked with a new message icon even though there is no unread message in there and everything has been claimed.

[warped vigil]

Platform: PS5
Issue: empty mailbox displays red dot

[naive swan]

Platform: xbox
Issue: mail box shows up as new message in inbox but when you go to your mail. Shows up "no mail".

[final dove]

Platform: Xbox X
Issue: mail box icon and red dot indicating new mail but nothing is there...

[floral gale]

Platform: switch
Issue: I received a mail with Princess Aurora's level 10 quest reward in it. The thing is I haven't reached friendship level 10 yet, for Aurora.

[neat snow]

Platform: PS5
Issue: The rain isnt watering the crops on Storybook Vale.

[earnest brook]

Platform: PC
Can't advance the mission any farther, the buttons are interactable but nothing triggers. Mission is at a stand still.

[idle jackal]

Platform: Mac OS
Issue: NPC glitch has returned where they are unable to be moved out of the way and block in the player.

[bitter lion]

Platform: Switch
Issue: leaving Alice’s realm
I can’t interact with the mini door and make it get bigger with the perfume. Everything else worked well till I got to the end. Restarting my device and trying again did not fix it.

[green pewter]

Platform: Switch 2
Issue: Mailbox shows new message red dot but there are no new messages.

[cinder niche]

Platform: Steamdeck
Issue: Stone tree fireplace has no option to interact to turn the fire on.

[tired smelt]

Platform: PC
Issue: mailbox empty despite having an envelope bubble.

[woeful dragon]

Platform: PC
Issue: I'm still experiencing a lot of lag in Storybook Vale. Moving around or accessing stalls can be very choppy. Seems to be triggered or made worse by entering Scrooge's store and then exiting.

[modern rover]

Is today’s daily routine bugged?

[feral pine]

Platform: Switch Issue: I already had two level 5 critters equipped and now this can’t be claimed…

[digital sleet]

Platform: Xbox Series X Issue: Routine Duties "Equip a level 5 critter companion" - problem. I already had 2 level 5s equipped and now it won't let me claim the 70 tokens. (Same as above picture) Fixed with workaround below( Unequip - reload - reequip) Thank you!

[shell island]

Week 5 routine duty issues

Equip a level 5 critter
Unequip your critter(s)
Reload the game
Equip a level 5 critter

Critter Bonus Pickup
Enable critter pickups in wardrobe settings. This task does not work with critter collection disabled.

[idle jackal]

Platform: Mac OS
Issue: Continue to have problems with hanging out with Merlin. No option in chat feature comes up to hang out with him. No resolution despite trying at different times of the day. No active quests either that might impact this.

[steel ravine]

Platform: PC Issue: The QR Code doesn't work when I want to save photos, it pulls up an error and says access denied

[somber hill]

Platform: PC/Steam
Issue: Equip a level critter from week 5 routine duty not working.

[white night]

Platform: xbox
Issue: no wings, no face

[steep niche]

Platform: PS4
Issue: Daisy's daily challenge came with a listing for ceiling texture as one of the challenge requirements. This is not a usable feature in Daisy's shop, so should not be listed as one of the requirements. (I did reset the challenge, but wanted to note it as a possible bug anyways)

[dim orbit]

I have the exact same issue on PC too

[lusty crow]

Platform xbox
Unable to purchase

[hard hamlet]

Xbox
on The Valley Pirates
When you’re supposed to find Eric in the cave and you first have to remove the items blocking the path, I’ll remove all 4 but it only counts 3

[prime trout]

Platform: ps5
Game cannot connect to internet therefore I can’t submit dreamsnap or view the premium shop. It’s not my network

[sinful glen]

Platform:ps5 I have been waiting almost a week for someone to answer my ticket as I lost my cloud save any word when I will hear back as I lost everything and had to start over 🤦‍♀️😭

[limber kite]

PC/steam
This happened again after receiving my Dreamsnap results. I have read every mail yet every mailbox is stuck showing the "new mail" icon

[dim perch]

PC/Steam: can't pick up my popcorn refreshment stand as the option to click X is gone to pick up the item .

[autumn robin]

PC/steam
The "new mail" Icon is stuck on every mailbox, when I have read every mail. I sent a ticket 15 days ago, and only got an automated response, but no solution to my problem.

[clever mantle]

I’m having the same issue

[worldly wren]

Ps5: there are pathing issues with the pillars we got in part 2 of sbv. Both characters and critters get stuck on them and don’t get unstuck. I’m hanging out with hades here, and he got stuck like that when I looped around behind the courtyard with the pillars here.

[dim perch]

Pc/steam: cant place Snippet Lure traps outside main valley as says outdoor only (storybook vale) but i have white snippet birds flying around in my main valley.

[rich pewter]

Platform: Xbox Series S
Issue: Ingredients not going into pot when using autofill