#[Archived] Update 18 - Moonstones Issues

1 messages · Page 1 of 1 (latest)

gloomy blade
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**Please post here if you're having issues with Moonstones-related purchases.

Use the format below:**

Issue:```
stoic geyser
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Platform: Mac computer, purchased game
Issue: I bought a USD$9.99 package of moonstones, totaling 2500 moonstones, yesterday and have still not received the moonstones in game. I did email Apple Support since the transaction goes through the Apple Store. Please let me know if you need further information.

cursive storm
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Platform: Steam
Issue: I am trying to buy moonstones but every time I try to use PayPal, it just sits there spinning saying "Just a moment" but when I try to use a card, after I type in the card number, the whole screen goes back to the in game menu. The game is updated, Epic Launcher is updated. I have tried 4 times and each time the same thing.

worthy root
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Platform: Xbox Series S
Issue: The moonstones won’t load, I can’t actually purchase any. It keeps saying “Oops. Not sure what happened there. Please try again later.”

carmine sparrow
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Platform: switch
Issue: i cant open moonstones chest in frosted heights