[Archived] Update 18 - Cloud Saves | Disney Dreamlight Valley | Page 1

coral dune Aug 20, 2025, 9:48 AM

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**Please post here if you're having Cloud Saving related issues.

Use the format below:**

Issue:
Screenshot/Video:```

coral dune Aug 20, 2025, 9:48 AM

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coral dune **Please post here if you're having Cloud Saving related issues. Use the format...

stone frigate Sep 21, 2025, 2:25 AM

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Platform: Steam/PC
Issue: Unknown
No screenshot or video.

My cloud save isn’t pulling the most reason cloud save file. Earlier I was getting the image as everyoone here that posted below.

regal linden Sep 21, 2025, 2:26 AM

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Platform : xbox series x
Issue: wont save to cloud

jagged pewter Sep 21, 2025, 2:27 AM

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Platform: PC
Issue: My cloud isn't saving, the normal saving works it just isn't saving to the cloud. Giving me an error message. (Makes me scared to leave the game tbh)
Photo:

rn_image_picker_lib_temp_19b697f5-590f-4fa3-9c48-98da9566016d.jpg

leaden terrace Sep 21, 2025, 2:29 AM

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Platform: Steam
Issue: Cannot cloud save, only locally. When loading into game had to choose between keeping local vs cloud and they were significantly off.
No screenshot.

full torrent Sep 21, 2025, 2:39 AM

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Platform: PC/A Little Steam Deck
Issue: My cloud as well isn't saving, but my normal save is working. Before I was struggling to save to save it on my Steam Deck, managed to get that save before this error happened, earlier like an hour before the error occurs. But now I'm getting the error on my desktop and I do not want to test it on my Deck.
Photo:

void flower Sep 21, 2025, 3:14 AM

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Platform:XBox
Issue: can’t cloud save, save picture to gallery or upload dreamsnap. I think it’s all connected to a server issue.
Screenshot/Video:

magic needle Sep 21, 2025, 3:14 AM

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Platform: PC/Steam
Issue: My cloud isn't saving but my normal save is working as well as above, it worked fine until now and keep getting that one error message too. (it's in French but it basically says the same in english)
Photo:

misty pollen Sep 21, 2025, 3:17 AM

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On my Nintendo switch I'm unable to cloud save at the moment

rn_image_picker_lib_temp_755ff39a-d874-4386-9cb2-b9e244e4130c.jpg

mossy dune Sep 21, 2025, 3:22 AM

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Platform: Steam/PC
Issue: can't save to the cloud

thin onyx Sep 21, 2025, 3:22 AM

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Platform: PC/Steam
Issue: Unable to cloud save like many others. Local save is working. Getting “Upload Cloud Save to Server #11”.
Screenshot:

spare whale Sep 21, 2025, 3:23 AM

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Platform: PC/Steamdeck
Issue: Failed to upload Cloud Save to server. Also if you save game locally it shows as “fully synced” next to the “Save to Cloud” button until you attempt to manually save to cloud, which shows it was not fully synced after selecting “Save Game” locally
Screenshot/Video:

fringe coral Sep 21, 2025, 3:26 AM

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Platform: PC/Game Pass
Issue: Unable to save to cloud

foggy temple Sep 21, 2025, 3:38 AM

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Platform: PC/Steam
Issue: Cannot save to cloud

unreal dagger Sep 21, 2025, 3:39 AM

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Platform: PC/Xbox app
Issue: Can't save to cloud (also can't upload a dreamsnap entry, with a similar message about "failing")

marble fossil Sep 21, 2025, 3:52 AM

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Ps5
Cloud save on my husbands ps5 is 21 hours old and won't let him update it or upload dreamscape photo

little wind Sep 21, 2025, 5:21 PM

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Platform: Xbox
Issue: Unknown
No screenshot or video.

My game crashed last night when I was working on a quest for Aurora and when I got on today I was given a prompt I was unable to read it disappeared too fast and now my game has reverted back to a save from a year ago before I started the storybook vale DLC. Literally everything I've done in the last year on the game is gone (decorating, quests, characters, companions, scrooge store items). It's like it never happened. I don't know how to fix it or find my most recent save. I'm quite literally freaking out!

brave pawn Sep 21, 2025, 6:59 PM

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Platform: Xbox Series X
Issue: Cloud Save Currupted. Neither of these are my most recent save. These are from months before.

faint gyro Sep 21, 2025, 8:41 PM

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Platform: Xbox One S

My cloud save is also corrupted, and trying to load it up. I have lost everything, and they are from months before!

open kite Sep 22, 2025, 5:20 AM

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Platform: Xbox One S
Issue: I am getting the "Error Saving to Cloud" message when trying to save and close the game
Screenshot/Video: Added

steel night Sep 23, 2025, 2:03 AM

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platform: Steam
trying to load my Xbox cloud save on steam as i just bought the game on steam and i get this.

mellow schooner Sep 23, 2025, 3:24 AM

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Platform: Xbox Game pass
Issue: loaded the game but lost my progress 😭 i had clicked on my most recent cloud save but when loaded i was missing alot of my progress.

obsidian cosmos Sep 23, 2025, 4:02 PM

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Platform: Xbox X
I am not even getting the clod save question. It just loads right into the game and it’s gone back 6 months. It isn’t showing I have the storybook vale and all my quests aren’t done and I know how far back it went because I have Easter decor. Other peoples games are fine on this system.

fleet juniper Sep 23, 2025, 8:36 PM

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Xbox Game Pass - I lost my game progression.. I go to a save of 6 mounth / 1 year but I play on Switch 2 and I have the same problem

brave cloak Sep 23, 2025, 11:20 PM

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I'm afraid to even play in case this triggers, is this cleared up?

tawny pike Sep 24, 2025, 12:04 AM

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Platform: X Box
Issue: I had the cloud or local save issue I have lost my game progression. Please help!!!
Screenshot/Video: I don't want to sign in and mess anything else up

knotty siren Sep 24, 2025, 1:35 PM

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Platform: X Box Series X
Issue: Cloud or local save issue I have lost my game progression.
Game has reverted back to progress from a year ago. Open ticket via GameLoft support site.

shell hare Sep 24, 2025, 8:31 PM

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Platform: XBOX
Issue: Game loaded correctly, crashed when voting, logged back in and do much of my game and purchases are gone 😭
Screenshot/Video: None

sonic kiln Sep 26, 2025, 8:16 AM

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Platform: Switch 2
Issue: Cloud Save Conflict. Neither seem to be my most recent save.

alpine tusk Sep 27, 2025, 2:48 AM

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Platform: steam/PC
Issue: my local and cloud save don’t seem super accurate according to the time spent. I’ve been playing since the very beginning. My moonstones seem accurate in the cloud save but it’s the time spent that’s bothering me. I don’t want to lose all the items I’ve purchased using actual money.

empty trout Sep 27, 2025, 5:39 PM

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sonic kiln Platform: Switch 2 Issue: Cloud Save Conflict. Neither seem to be my most recent...

This happened to me except my child clicked though and I lost like a year with of progress. I sent an email. I’m heartbroken.

lucid hamlet Sep 28, 2025, 12:27 AM

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Platform: PC
Issue: Cloud save conflict deleted all my progress and took me back to the toy story quests when i had all the quests done so far
Screenshot/Video: None

empty trout Sep 30, 2025, 1:51 PM

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Platform: Xbox X
Issue : Cloud save issue. Child picked one and lost over a year worth of tasks. Not sure how when my cloud save should be every 15 minutes. 😞.

solar halo Oct 1, 2025, 4:52 AM

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Platform: Switch 2 / PC
Issue: Cloud save issue. Didn't realize there was an issue so logged in like I always do only to find my village set back to the way it was like a year ago. Also noticed that in the store there is no "pin" items nor could I pin new ones. I sent in a ticket but it's been a few days and still no response. I'm so upset, I wanted to decorate for spookie season but now I can't play it at all.

#[Archived] Update 18 - Cloud Saves