[Archived] Update 18 - Can't Pick Up Items

[flat sentinel]

**Please post here if you're having issues related to Picking Up items.

Use the format below:**

Issue:
Item Name:
Screenshot/Video:```

[spice tartan]

Platform: PlayStation 5
Issue: cannot pick up Riley memory item
Item Name: i think it’s the hockey stick for the pink orb

[umbral kindle]

Platform: Nintendo Switch 2
Issue: Shades On Floor Of House && Can’t Remove. It’s A Clothing Item. Showing Up In Only Main Room Of Each Floor. Not Additional Rooms.
Item Name: Joyful Flower Sunglasses
Screenshot/Video:

[novel creek]

Platform: PC/Steam

[quick edge]

Platform: PC/Steam

Can’t pick up Jafar’s lightning generator…also I kinda wish it was still a dirt mound with steam or smoke or whatever, one of my builds is messed up now 😭

[deep mountain]

PC (Epic)
Cannot dig this ground crack at Oasis.
Even when the cactus is moved, Shovel tool won't even highlight the crack.

[supple brook]

I was harvesting night thorns for a Dreamlight Duty, and one exploded into a bunch of coins. At the exact same moment, the 2 companions I had active at the time both leveled up to 5. After they finished their level-up thing, all of the coins became non-interractable. They are also following me to every zone I teleport to...including the Moana World. They are all currently floating in the air.

[green robin]

PC/Steam
I'm having troubles digging up shards in areas around the Oasis & the Ruins. It started off as just 1 in both locations, but as other shards have spawned in next to them, the total has grown to about 6 cracks I can't dig up now.

[serene thunder]

I had a snippet lucky scatter happen at the same time as a critter level up, and now the scatters are frozen. Can't interact with them / pick them up / move them. I've rebooted, no change.

[carmine copper]

Platform: ps5
Issue: I have the tiana food cart in the Plains in Eternity Isle and "glazed donut" says that "no price for item" when clicked

[outer lynx]

Pc/steam
Cannot pick up item in furniture mode, it is not highlighted when I hover over it.
Rustic Wooden Case

[pliant plaza]

Platform: PC, Steam
Issue: cant pick up lightning rod, Hercules

[errant lotus]

Im playing on PC and also having this issue. Have you recieved any answer on whats wrong or how to fix it?

[novel schooner]

PC/Steam. Memorophilia event. Cant interract or pick up this sparkle as it seems to have spawned OUTSIDE the house

[novel schooner]

Another one just floating in mid air and cant reach them

[hidden cradle]

Platform: Arcade Mode
Issue: I placed the lightning generator item from Scrooge, but now I cannot pick it up, move it, or interact with it.
Item Name: Lightning Generator

[smoky meteor]

PC/Steam/Switch. Memorabilla event. Can't interract or pick up this sparkle as it seems to have spawned OUTSIDE the library

[sharp flame]

Platform PS5
Issue/item: Cannot pick up event item in library

[crimson quartz]

Platform : Switch
Issue : Sometimes I'm unable to pick up items (vegetables, fruits, flowers...) given by companions.

[gentle shuttle]

Platform: PC/Steam
Issue: Unable to pick up memory item in Merlins House

[wheat fjord]

Platform: Switch
Issue: I have two coins that I’m unable to access and get rid of, and an energy can that has been stuck for almost a year. They look unsightly, any idea of how to get rid of them?
Items: 2 coins (one in Glade, other in Wild Woods), 1 energy can in upper left corner of the Plaza)

[wild plinth]

Platform: Switch
Location: Tangled Island
Unable to pick up in Furniture Mode: Leafy Green Pile Rug, and Garden Path Stones

[lapis burrow]

Platform: Switch
Issue: typically starts after a companion tries to give me a gift. Everything then becomes stuck on the ground including Dreamlight, rocks, gems, etc.

[surreal cape]

Platform: Switch
Issue: Cannot pick up Memory Orb in Storybrook vale (Fallen Fortress Zone). It's stuck in a lever/switch in the area you cannot move furniture.
Item Name: Memory Orb
Screenshot/Video:

[hazy phoenix]

Platform: Xbox
Issue: 2 most orbs in realms are stuck behind an invisible wall so I can’t collect them. One in the Frozen Realm and one in the Lion King realm.