#[Archived] Update 17 - NPC Issues
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Platform: Switch 2
Issue: Stitch’s option to hang out is gone,despite he being at level 10
Screenshot:
Platform: Xbox series x/s
issue: The forgotten went invisible. When I first opened my game, the forgotten was hanging around my plaza. I did some things checked dream snaps and then went to go look for them. I located them on the map went to where it said they were and they were invisible. I talked to them anyways and went I went to skull rock they were back to normal.
Platform: PC/Steam
Issue: My Forgotten isn't on my map or in the game. Since loading in post-update she is just gone.
Platform: steam pc
Issue (Include NPC Name): maleficent wandering
Screenshot/Video:
Platform: Steam PC Issue- All foraging villagers have missing "lets hang out" option
Platform:playstation
Issue: Mike is missing the lets Hang out option.
Platform: Steam
Issue: Mickey Mouse doesn't have a daily conversation option
Platform: PC
Issue: I can't find the forgotten anywhere, I looked in the castle, house etc. Shes not even on the map under the f function.
Platform: PC Steam
Issue: Mirabel will use {Forgotten Name} instead of the custom name I chose for them. Not sure if this applies to other NPCs
I'm having the same issue on switch
I have no option to hang out with Stitch and Hades. I was hanging out with them when I went to a newly unlocked floating island and now I can’t hangout with them.
Platform: steam pc
Issue (Include NPC Name): maleficent walking arround when she shouldnt be there, you can tag her in the map but you cant interact with her even if it show the talk option.
Switch 2: cannot ask jack to hang out
Platform: Switch
Issue: Peter's Level 2 Quest is named weird when placing the shadow spotlights
Platform: Switch
Issue: I am not hanging out with Alice but she is in my home, this has been a issue since the Wonderland update.
i maxed out friendship with alice and didn’t get the lvl 10 reward… it’s nowhere in my wardrobe
Platform: Switch
Issue: I beat The Forgotten at scramblecoin and The Forgotten's dialogue acted as if they'd won
Platform: PC/Steam
Issue: I was hanging out with Jafar and he did that thing where you can't push the villager and so he trapped me in Chez Remy's kitchen and I had to quit to menu to get out
platform: switch
issue: i cant give aladdin his meal at chez remy, i cant hand peter the old swing for the quest, i cant sell certain items at goofys stand, cant pick up mined items from the beach
Platform: PC/Steam
Issue: I think, the table with no chairs is meant for our quadruplet friends in the valley. Is it intended that my headmate is using it too?
Platform: PC/Steam
Issue: I just gave Vanelope one of her daily favorites (a green passion lily) and then the UI crashed and now we are just looking at each other awkwardly. The game is still running, animations animate, sounds sound. But nothing can be done.
PC (Epic)
Cannot move past / push Peter Pan unlike every other NPC.
Can potentially get stuck if unable to do so.
Platform: PC/Steam
Issue: Some NPC's not spawning in their home even when it shows on the map they are located in it. *I have found that SOMETIMES if I enter/exit the NPC's home 2 or 3 times, then they will finally appear outside the home and I can interact with them. (Examples that have happened several times: Woody, Buzz, Moana, Stitch, Wall-E, Gothel, Maui)
Platform: PC
Issue (Include NPC Name): I cannot hang out with Simba no matter what I do - I've tried restarting and relaunching, hanging out with someone else then saying bye, but no matter what I don't see an option. I was able to hang out with him just fine last night.
Screenshot/Video:
Platform: PC/Steam
Issue: Vanellope disappears when I get near her. She uses her glitch power around the valley fine, but when I get near her or interact with her, she fully disappears. The sparkles are my only indicator that shes standing there. Has happened during a few sessions.
(Update: she scared the crap out of me. heard her random giggles, but she was invisible. #spooky)
Platform: Xbox
Issue: Forgotten is missing from all islands + maps
Platform: Switch
Issue: Forgotten is missing. I went to my character list and it’s showing up grayed out like I haven’t unlocked her yet saying “be a friend!” , but I’ve had her friendship maxed out for a while now.
Platform: steam deck
Issue: cannot use any text boxes such as redeem codes, change the forgotten s name, name a companion. I click the button, I tried touch screen I do not get a cursor so cannot type in the boxes.
Platform: PC
Issue: Forgotten dissappeared from game. No character list entry exists for her anymore, and she has vanished while trying to complete the last step of Acts of Care. Issue does not fix upon restarts.
Platform: Xbox
Issue: Hades and the Forgotten have a conversation where he is asking for food, but the Forgotten side of the conversation is actually Tiana dialogue. This happened a few months ago as well.
Issue: During the Tiana quest Dreamlight Gastronomy, when instructed to listen to Remy and Tiana talk about the contest, no speech bubbles showed up.
Platform PlayStation:
People on the water tiles get trapped in there house and disappear completely from the map and the list telling you who is in the valley.
Platform: Xbox Series X
Issue: This has been a problem for a few updates now, but some NPCs that the map says are in their houses are just not. I've had to go inside and exit their houses at least 2-3 times for them to spawn, and it's becoming more of an annoyance 😭
Platform: PC
Issue: The forgotten has gone missing. Tried to restart the game, went into her castle a few times, looked in all DLCs and they're nowehere to be found. On the current quest of Poetic License.
Platform: Switch
Issue: The Forgotten has also gone completely missing. The character index on the map tab says they're at their house but I searched the dark castle top to bottom 4 different times (including after restarting the game) and they are no where to be found. Currently have no quests with them, im just trying to give them their daily gifts
Platform: PC
Issue: Maleficent is wandering around the Bind early(?) She isn't interactable, just walking around.
Screenshot (taken 06/21/2025):
Platform: PC
Maleficent is in Storybook Vale already. Dunno if it's been said but here she is. Can't talk to her but she's wandering around.
Platform: Switch
I'm guessing this is a bug but I'm seeing Maleficent in the Storybook Vale. I'm not able to interact with her at all, but I can see her walking around. I can even see her on the map.
Platform: Switch
Issue: The Forgotten standing in the table at Tiana's
Platform: PC
Issue: Same issue, PC and Forgotten is vanished from map and can't be found. Poetic lisence quest here too as a current quest.
Platform: ps5
Issue: cant hang out with Mirabelle
Platform: PS5
Issue: Forgotten is missing. I was in the middle of a quest with her (Poetic License) and haven't seen her at all since the update. Been logging on every day to try and find her to finish the quest. She's greyed out with 1 friendship in my companions list, saying "be a friend" but I don't think that's right
Update: I know now the friendship level is correct, but she's still nowhere in my village, any of the expansion realms, or the dark castle /:
Better update: she was in the castle, just blending in with the background and I was looking for the blue quest marker above her head, which wasn't there 
Platform: PC
Issue: I, too, have noticed that the forgotten character has gone missing from my map. I have looked in their castle 6 times and cannot find them. Currently on the Act of Care quest trying to find them to talk to them to complete the quest.
Update: Issue has fixed itself. I changed my time clock forward and then back and it fixed it weirdly enough.
Platform: PS5
Issue: anytime I’m hanging out with a villager and visit a floating island, they no longer hang out with me when I return to the main valley. I have to hunt them down again to hang out.
Platform: PC
Issue: Cheshire Cat isnt gaining xp or dropping items in dlc areas I have him set to fishing
Platform Xbox series x and PlayStation 5
Unsure where to post this exactly but have completed everything for the forgotten as far as leveling her up but have not received her final reward
platform: switch
the hangout option disappeared? i even reloaded the game and it didn’t fix it. its only mother gothel affected apparently everyone else still has the option
edit: it’s not just gothel there’s other ones affected. everyone is past lvl 2 so i should have had the hangout option
Platform: PC/Steam
Peter Pan is level 7, and has become stuck in Donald Duck's house, and does not have menu option to hang with me. Is always at Donald's after numerous restarts. Edit: finally cleared after clicking his portraint on map dozens of times
Platform: PS5
Issue: friend gifts not resetting for the day.
PC/Steam
Maleficent is walking around the Vale. I can't talk to her. Based on how the story ended last time I don't think she is supposed to be here yet?
Platform: PC/Steam
Issue: I leveled The Forgotten to friendship 10 and didn't get a level 10 quest AND reward. My friend on the same platform has the same issue. We wanted those wings!
Just updating here that this issue is still ongoing for me and nothing anyone has suggested has fixed it
Platform: Xbox
Issue: I just opened the Mulan realm and Mushu disappeared right after the scene showing him. No where to be found so I’m now stuck on “a new recruit” and can’t progress with Timon now either.
Platform: PC/Epic
Issue: Several characters are missing the option to hang out. Restarting the game, using the wells, switching worlds, hanging out with other characters, etc. do not bring the option back
Platform: Switch
Issue: The Forgotten has a conversation in which something the player character says shows as being said by the forgotten
Platform ps5, issue is i can't have her hangout with me, she's level 3 and I have no active quest going, so idk why we can't hangout.
Platform: Steam Issue: The Forgotten is not seen on the map
Platform: Xbox
issue: Interact with a villager zooms in then kicks out. have to interact twice to be able to speak/gift etc
Platform: Switch
Issue: Peter Pan has a weird line down the middle of his model
Platform: Ps5
Issue: Cannot hangout with Fairy Godmother (she is level 10, assigned to gardening)
Platform : PC (Steam) I'm still doing the quests to unlock Peter Pan and Vaneloppe is here, It feels like she shouldn't be
Platform: PC/Epic
Issue: characters that have been disabled in an area and aren't involved in an active quest sometimes appear. I have WALL-E and Buzz turned off, no quests, and have seen them both in the valley
PC (Epic)
Characters constantly appear in stacks like this inside Scrooge's shop and just don't move for a long time. Trying to push them apart just ends up pushing the entire stack. Workaround is to talk to them, get them to join, run away to move them, then talk to the next one. But sometimes there can be three or more.
Platform: PC/Xbox store
Issue: Pumba is ordering at Remy's restaurant, but he isn't sitting at a table
Edit: Note, I did talk to him before taking these screenshots. So that's why he's looking off to the side
Platform: PS5
Belle has disappeared. While attempting to complete the “a prince in disguise” quest, I’m supposed to listen to the apology between the beast and belle. I can’t find her anywhere.
Platform:pc windows.
The forgotten is just gone im not sure how to get peterpan with out her. She not on any of the maps nore is she able to click on the hide character pop up menu. I've tried taking Mickey to the castle, to his house, my house. It has been three weeks snice i seen her.
PC Steam
Peters 7th(?) Quest after meet Fairy Godmother in her house went to Donald and they refuse to talk together (I get that xD)
Platform: PC
Issue: Periodically, I'm unable to hang out with NPCS, no matter how many times I enter dialog mode. The option is just not presented. Here, I cannot hang out with Mickey.
Platform: PS5
Issue: Peter pan keeps going into parts of his house which makes it hard to talk to him.
Same thing but on Xbox. The “Villagers in _” tab on the map still shows them as disabled but they are still walking around without me hanging out with them/releasing them from hang out nor summoning them with a picture spot.
Platform: xbox series x
Eric doesn't have the option to hang out. Character is at level 10.
Platform: Xbox/PC
Issue: Characters that are turned off and have no active quests still wander through the maps
I have the same issue and when they do reset their gifts are the same as the previous day.
Platform: PC
Issue: Alice is stuck in my house (She's not following me, hasn't all day, yet somehow she's stuck in here) 😂
I didn't know how to describe the bugs so I made a video compilation. But basically:
NPCs stop their idle and unique animations (like dancing, Bo Staff, Mike's jokes), stop fishing and everything as soon as you approach them to greet the player and other NPCs, interrupting their schedule/routine.
This has been happening since Early Access 2022
Platform: switch
Issue: when chatting with the forgotten, it shows her name as speaking when it is clearly meant to be my character responding
Platform: Steam
Issue: Vanellope shows up as sparkles only
Platform: Switch
Showing NPCs in their house on my map but when I enter there's nobody there. Done it with Merlin, Wall-E and now Mickey😒
Platform PC
I changed clothes in Scrooge's shop with The Forgotten inside by door, they did their swapout into the dark but now won't come out from the ground blocking the door, I could talk to them but it then results into a lock.
Platform: PS5
Daily favorite gifts did not reset
The Forgotten has not been seen in 3 days. I have restarted, looked in the menu to try to make them appear, and nothing.
Platform: Computer | XBox App
Issue (Include NPC Name): Maleficent
Screenshot/Video: She doesn't stop to shoot that laser. I assume its her animation for fishing? Atleast it started at the water but as soon i speak to her she keeps lasering me and isnt turning back to the water after dialogue. The laser isnt stopping and now she runs around with it through the valley : D
-# Hope im correct here, never sended stuff like that ><
Platform; Nintendo switch
Maleficent running around constantly shooting the laser from her staff for no reason. She still does it during conversations too.
Platform: switch
Issue: maleficent doesnt stop shooting this
Platform: PS5
Issue: Maleficent won’t stop shooting her green laser from her staff. It is literally constant
Platform: PC/EPIC
Issue: Hmmm... "my forgotten" it's underground, their icon appears on the map, and I can talk to them, but it's not visible and when I exit build mode or the closet mode, I can only see a black shadow aura on the floor instead.
platform: switch
issue: i think maleficent staff is being glitchy
Platform: PC/Steam
Issue: Merida wants a Shadowy Demon Snippet for a gift today, I haven't reached the quest where they become available to me, so I can't craft one to give to her.
Having this same issue on all islands. Including floating islands that have no character houses on it
Platform: PS5
Unable to complete Where’s Pumbaa? As Timon is missing from the realm and I need to speak to him for the next step. It’s after Pumbaa gets stuck and you have to collect the bugs.
Have restarted, have checked characters list and he’s no where to be seen.
Epic Games - Maleficent fishing glitch
Epic Games - Pc
Oswald has been having an issue with his pants for the past three days. Sometimes it goes back to normal, but it keeps coming back...
Platform: Steam
Issue: Venelope is invisible
Screenshot:
Platform: Steam/PC
NPC: Maleficent
Issue: If you speak to Maleficent while she is "fishing" with her energy beam, she doesn't stop shooting it. She shoots the ground, she shoots me, and just about everything that gets in the way of her gesturing arm. She shoots while following me, through teleports, through doors... I have no idea how to stop her.
Platform: Xbox Series X
Issue: (Sally) Only shows 2 of her daily favorites rather than 3
Platform: Switch
Issue (Include NPC Name): The Forgotten. I am also having problems with the Forgotten being missing from the game. I think for me, it only started with the July 9th update. I am trying to finish the prerequisite quests with them before being able to start the Peter Pan story line.
Platform: PC
Issue: I have exactly one villager assigned to snippet catching, Meridia. At this time, she only appears in story book vale. She cannot be invited to hang out, making her worthless for her intended function. The hang out option does not appear in the chat interface, see screen shot.
Platform: pc, steam
Issue: not progressing in the conversation with rapunzel by chance
Screenshot:
Platform: PC
Issue: Meridia's fishing animation missing? Seems like whenever I approach her near water, she is in this "arms spread out" pose, which appears very weird.
Platform: PC
Issue: Do not have the option for characters to "Hang Out" . Tried with different characters
Platform: PC - Steam
Issue: Cheshire Cat not spawning additional items (in this case pumpkins) when hanging out. Attempted ending our “hang” session, asking a different villager to follow, then going back to Cheshire. As well as resetting the game. No luck with getting additional pumpkins to spawn as part of having Cheshire assigned to gardening as his hang out bonus.
Screenshot/Video:
Not sure how to show issue when items just aren’t there. So here’s my angry character standing in the empty pumpkin field 🥲
Platform: Xbox S
Issue: I cannot find Prince Eric on the map. I have looked at the main valley, eternity isle and storybook vale dlc’s. I even used the quick access point at the left side of the screen to choose him to come to a certain map, he never shows up. He is not in his house either.
Xbox
Unable to pick up extra drops from hang out buddy / companion also unable to pick up
Platform: Switch
Issue: Aurora — I have Voice Volume turned all the way off but I still hear her voice when I talk to her.
Platform: PC
Issue: NPCs not showing or not showing up where the map character list says they are.
- NPCs not showing on the map at all
- NPCs showing as available, but either nowhere to be found, or actually in their house.
- NPCs showing on the map as being in their house, and you have to enter/exit a couple times for them to show. Sometimes even that doesn't work.
- NPCs not showing on a floating island even when you specify them as activated.
The entire NPC availability system has progressively gotten worse over time and needs a complete overhaul.
Platform: Xbox PC
Issue: I haven't seen the Forgotten in a long time. I have checked all restaurants/stores, all biomes, all caves.. etc, all floating islands. It's kind of making it difficult to level up with her 🤣
Platform: PS5
Issue: Villagers walking around my valley even though I have them hidden via the map. They do not have any quests
Platform: PC/Steam
It seems that I'm not the only one, but I've also had villagers walking around all 3 valley's even though I banish them to their homes. The villagers have gone rogue 🤣
I have this issue as well on Switch (most notably with Timon)
Platform: PC, Issue: Prince Eric's blueprint shop says "NoPriceForItem" for both
Platform: PC/Epic
Issue: turned off villagers will randomly appear; affects valley, eternity isle, and storybook vale. The picture shows Woody in the valley while turned off (I have all quests, including secret ones, completed)
Having the same issue above. I have quite a few turned off and they are randomly showing up in the valley.
Platform: PC/Steam
Issue: I saw a random discussion between Gaston and Jafar and amusingly enough, one of Gaston's lines was given to Jafar instead. This resulted in Jafar boasting about his impressive biceps.
Platform: PC/Steam
Issue: Sally's UI is missing and didn't prompt me to ever give her a job when she hit level 2. Upon reaching level 9
she randomly picked up mining. Her UI is missing/Buggy in the collections tab and am unsure why. Switching her
role to gardener when she hit level 10 still doesn't seem to correct her missing UI. I cannot check her role
or gifts of the day in the collections menu.
PC (Epic)
Aurora was my companion. Whenever she stops walking, she bends down as if picking up a bonus drop from resource gathering.
Platform: Switch 2
Issue: A lot of the NPCs hangout option has disappeared and I can’t find a way to get it back. I’ve restarted both my game and my system and it doesn’t work. The screenshot below is just one example.
Screenshot:
Platform: all
I have all characters turned off of floating islands & they are appearing. And I have a handful of characters turned off for the main valley & they show up.
Platform: PC/Steam
Issue: The upright/alarmed/excited position of the crocodiles is sometimes flipped perpendicular (tail in the ground, head in the sky).
Platform: PC Steam
Issue: Vanellope disappears during the quest 'Books with no pictures' from Alice
Platform: All
Unless I missed it, I didn't see a fix for villagers we have turned off that are appearing in our valley despite them being turned off. I really hope you fix this.....