#[Archived] Update 17 - NPC Issues

1 messages · Page 1 of 1 (latest)

dawn umbra
#

**Please post here if you're having NPC-related issues.

Use the format below:**

Issue (Include NPC Name):
Screenshot/Video:```
spare cloud
#

Platform: Switch 2
Issue: Stitch’s option to hang out is gone,despite he being at level 10
Screenshot:

rustic minnow
#

Platform: Xbox series x/s
issue: The forgotten went invisible. When I first opened my game, the forgotten was hanging around my plaza. I did some things checked dream snaps and then went to go look for them. I located them on the map went to where it said they were and they were invisible. I talked to them anyways and went I went to skull rock they were back to normal.

surreal quartz
#

Platform: PC/Steam
Issue: My Forgotten isn't on my map or in the game. Since loading in post-update she is just gone.

wispy vale
#

Platform: steam pc
Issue (Include NPC Name): maleficent wandering
Screenshot/Video:

ashen timber
#

Platform: Steam PC Issue- All foraging villagers have missing "lets hang out" option

quartz yarrow
#

Platform:playstation
Issue: Mike is missing the lets Hang out option.

wanton pilot
#

Platform: Steam
Issue: Mickey Mouse doesn't have a daily conversation option

feral canopy
#

Platform: PC
Issue: I can't find the forgotten anywhere, I looked in the castle, house etc. Shes not even on the map under the f function.

safe mango
#

Platform: PC Steam
Issue: Mirabel will use {Forgotten Name} instead of the custom name I chose for them. Not sure if this applies to other NPCs

tired dagger
blazing wolf
#

I have no option to hang out with Stitch and Hades. I was hanging out with them when I went to a newly unlocked floating island and now I can’t hangout with them.

supple condor
#

Platform: steam pc
Issue (Include NPC Name): maleficent walking arround when she shouldnt be there, you can tag her in the map but you cant interact with her even if it show the talk option.

tame birch
#

Switch 2: cannot ask jack to hang out

jagged rapids
#

Platform: Switch
Issue: Peter's Level 2 Quest is named weird when placing the shadow spotlights

thin cloud
#

Platform: Switch
Issue: I am not hanging out with Alice but she is in my home, this has been a issue since the Wonderland update.

oak arch
#

i maxed out friendship with alice and didn’t get the lvl 10 reward… it’s nowhere in my wardrobe

jagged rapids
#

Platform: Switch
Issue: I beat The Forgotten at scramblecoin and The Forgotten's dialogue acted as if they'd won

runic mulch
#

Platform: PC/Steam
Issue: I was hanging out with Jafar and he did that thing where you can't push the villager and so he trapped me in Chez Remy's kitchen and I had to quit to menu to get out

dapper kite
#

platform: switch
issue: i cant give aladdin his meal at chez remy, i cant hand peter the old swing for the quest, i cant sell certain items at goofys stand, cant pick up mined items from the beach

harsh kestrel
#

Platform: PC/Steam
Issue: I think, the table with no chairs is meant for our quadruplet friends in the valley. Is it intended that my headmate is using it too?

harsh kestrel
#

Platform: PC/Steam
Issue: I just gave Vanelope one of her daily favorites (a green passion lily) and then the UI crashed and now we are just looking at each other awkwardly. The game is still running, animations animate, sounds sound. But nothing can be done.

ionic pendant
#

PC (Epic)

Cannot move past / push Peter Pan unlike every other NPC.
Can potentially get stuck if unable to do so.

fringe wing
#

Platform: PC/Steam
Issue: Some NPC's not spawning in their home even when it shows on the map they are located in it. *I have found that SOMETIMES if I enter/exit the NPC's home 2 or 3 times, then they will finally appear outside the home and I can interact with them. (Examples that have happened several times: Woody, Buzz, Moana, Stitch, Wall-E, Gothel, Maui)

supple tartan
#

Platform: PC
Issue (Include NPC Name): I cannot hang out with Simba no matter what I do - I've tried restarting and relaunching, hanging out with someone else then saying bye, but no matter what I don't see an option. I was able to hang out with him just fine last night.
Screenshot/Video:

fringe wing
#

Platform: PC/Steam
Issue: Vanellope disappears when I get near her. She uses her glitch power around the valley fine, but when I get near her or interact with her, she fully disappears. The sparkles are my only indicator that shes standing there. Has happened during a few sessions.
(Update: she scared the crap out of me. heard her random giggles, but she was invisible. #spooky)

rotund niche
#

Platform: Xbox
Issue: Forgotten is missing from all islands + maps

mighty mulch
#

Platform: Switch
Issue: Forgotten is missing. I went to my character list and it’s showing up grayed out like I haven’t unlocked her yet saying “be a friend!” , but I’ve had her friendship maxed out for a while now.

quiet surge
#

Platform: steam deck
Issue: cannot use any text boxes such as redeem codes, change the forgotten s name, name a companion. I click the button, I tried touch screen I do not get a cursor so cannot type in the boxes.

north meteor
#

Platform: PC
Issue: Forgotten dissappeared from game. No character list entry exists for her anymore, and she has vanished while trying to complete the last step of Acts of Care. Issue does not fix upon restarts.

digital topaz
#

Platform: Xbox
Issue: Hades and the Forgotten have a conversation where he is asking for food, but the Forgotten side of the conversation is actually Tiana dialogue. This happened a few months ago as well.
Issue: During the Tiana quest Dreamlight Gastronomy, when instructed to listen to Remy and Tiana talk about the contest, no speech bubbles showed up.

vocal citrus
#

Platform PlayStation:
People on the water tiles get trapped in there house and disappear completely from the map and the list telling you who is in the valley.

cyan cosmos
#

Platform: Xbox Series X
Issue: This has been a problem for a few updates now, but some NPCs that the map says are in their houses are just not. I've had to go inside and exit their houses at least 2-3 times for them to spawn, and it's becoming more of an annoyance 😭

rigid zodiac
#

Platform: PC
Issue: The forgotten has gone missing. Tried to restart the game, went into her castle a few times, looked in all DLCs and they're nowehere to be found. On the current quest of Poetic License.

jagged rapids
finite salmon
#

Platform: PC
Issue: Maleficent is wandering around the Bind early(?) She isn't interactable, just walking around.
Screenshot (taken 06/21/2025):

brisk lake
#

Platform: PC
Maleficent is in Storybook Vale already. Dunno if it's been said but here she is. Can't talk to her but she's wandering around.

strong tinsel
#

Platform: Switch
I'm guessing this is a bug but I'm seeing Maleficent in the Storybook Vale. I'm not able to interact with her at all, but I can see her walking around. I can even see her on the map.

jagged rapids
#

Platform: Switch
Issue: The Forgotten standing in the table at Tiana's

fresh crow
oak jacinth
#

Platform: ps5
Issue: cant hang out with Mirabelle

hardy adder
#

Platform: PS5
Issue: Forgotten is missing. I was in the middle of a quest with her (Poetic License) and haven't seen her at all since the update. Been logging on every day to try and find her to finish the quest. She's greyed out with 1 friendship in my companions list, saying "be a friend" but I don't think that's right

Update: I know now the friendship level is correct, but she's still nowhere in my village, any of the expansion realms, or the dark castle /:

Better update: she was in the castle, just blending in with the background and I was looking for the blue quest marker above her head, which wasn't there Batfacepalm

maiden island
#

Platform: PC
Issue: I, too, have noticed that the forgotten character has gone missing from my map. I have looked in their castle 6 times and cannot find them. Currently on the Act of Care quest trying to find them to talk to them to complete the quest.

Update: Issue has fixed itself. I changed my time clock forward and then back and it fixed it weirdly enough.

deft basin
#

Platform: PS5

Issue: anytime I’m hanging out with a villager and visit a floating island, they no longer hang out with me when I return to the main valley. I have to hunt them down again to hang out.

rustic venture
#

Platform: PC
Issue: Cheshire Cat isnt gaining xp or dropping items in dlc areas I have him set to fishing

thorny spruce
#

Platform Xbox series x and PlayStation 5

Unsure where to post this exactly but have completed everything for the forgotten as far as leveling her up but have not received her final reward

oak arch
#

platform: switch
the hangout option disappeared? i even reloaded the game and it didn’t fix it. its only mother gothel affected apparently everyone else still has the option
edit: it’s not just gothel there’s other ones affected. everyone is past lvl 2 so i should have had the hangout option

naive cipher
#

Platform: PC/Steam
Peter Pan is level 7, and has become stuck in Donald Duck's house, and does not have menu option to hang with me. Is always at Donald's after numerous restarts. Edit: finally cleared after clicking his portraint on map dozens of times

urban gyro
#

Platform: PS5

Issue: friend gifts not resetting for the day.

serene lava
#

PC/Steam
Maleficent is walking around the Vale. I can't talk to her. Based on how the story ended last time I don't think she is supposed to be here yet?

twin gazelle
#

Platform: PC/Steam
Issue: I leveled The Forgotten to friendship 10 and didn't get a level 10 quest AND reward. My friend on the same platform has the same issue. We wanted those wings!

mighty mulch
hidden summit
#

Platform: Xbox
Issue: I just opened the Mulan realm and Mushu disappeared right after the scene showing him. No where to be found so I’m now stuck on “a new recruit” and can’t progress with Timon now either.

rich glacier
#

Platform: PC/Epic
Issue: Several characters are missing the option to hang out. Restarting the game, using the wells, switching worlds, hanging out with other characters, etc. do not bring the option back

jagged rapids
#

Platform: Switch
Issue: The Forgotten has a conversation in which something the player character says shows as being said by the forgotten

clever talon
#

Platform ps5, issue is i can't have her hangout with me, she's level 3 and I have no active quest going, so idk why we can't hangout.

pseudo sun
#

Platform: Steam Issue: The Forgotten is not seen on the map

left wraith
#

Platform: Xbox
issue: Interact with a villager zooms in then kicks out. have to interact twice to be able to speak/gift etc

jagged rapids
#

Platform: Switch
Issue: Peter Pan has a weird line down the middle of his model

supple vault
#

Platform: Ps5
Issue: Cannot hangout with Fairy Godmother (she is level 10, assigned to gardening)

shrewd sundial
#

Platform : PC (Steam) I'm still doing the quests to unlock Peter Pan and Vaneloppe is here, It feels like she shouldn't be

rich glacier
#

Platform: PC/Epic
Issue: characters that have been disabled in an area and aren't involved in an active quest sometimes appear. I have WALL-E and Buzz turned off, no quests, and have seen them both in the valley

ionic pendant
#

PC (Epic)

Characters constantly appear in stacks like this inside Scrooge's shop and just don't move for a long time. Trying to push them apart just ends up pushing the entire stack. Workaround is to talk to them, get them to join, run away to move them, then talk to the next one. But sometimes there can be three or more.

pulsar spruce
#

Platform: PC/Xbox store
Issue: Pumba is ordering at Remy's restaurant, but he isn't sitting at a table
Edit: Note, I did talk to him before taking these screenshots. So that's why he's looking off to the side

smoky flint
#

Platform: PS5
Belle has disappeared. While attempting to complete the “a prince in disguise” quest, I’m supposed to listen to the apology between the beast and belle. I can’t find her anywhere.

unborn cargo
#

Platform:pc windows.
The forgotten is just gone im not sure how to get peterpan with out her. She not on any of the maps nore is she able to click on the hide character pop up menu. I've tried taking Mickey to the castle, to his house, my house. It has been three weeks snice i seen her.

barren meadow
#

PC Steam
Peters 7th(?) Quest after meet Fairy Godmother in her house went to Donald and they refuse to talk together (I get that xD)

glacial coyote
#

Platform: PC
Issue: Periodically, I'm unable to hang out with NPCS, no matter how many times I enter dialog mode. The option is just not presented. Here, I cannot hang out with Mickey.

main field
#

Platform: PS5
Issue: Peter pan keeps going into parts of his house which makes it hard to talk to him.

glacial dust
frozen egret
#

Platform: xbox series x

Eric doesn't have the option to hang out. Character is at level 10.

unique trout
#

Platform: Xbox/PC

Issue: Characters that are turned off and have no active quests still wander through the maps

hot veldt
half surge
#

Platform: PC
Issue: Alice is stuck in my house (She's not following me, hasn't all day, yet somehow she's stuck in here) 😂

solid warren
#

I didn't know how to describe the bugs so I made a video compilation. But basically:
NPCs stop their idle and unique animations (like dancing, Bo Staff, Mike's jokes), stop fishing and everything as soon as you approach them to greet the player and other NPCs, interrupting their schedule/routine.
This has been happening since Early Access 2022

static wind
#

Platform: switch
Issue: when chatting with the forgotten, it shows her name as speaking when it is clearly meant to be my character responding

wheat hollow
#

Platform: Steam
Issue: Vanellope shows up as sparkles only

stark burrow
#

Platform: Switch

Showing NPCs in their house on my map but when I enter there's nobody there. Done it with Merlin, Wall-E and now Mickey😒

smoky wadi
#

Platform PC

I changed clothes in Scrooge's shop with The Forgotten inside by door, they did their swapout into the dark but now won't come out from the ground blocking the door, I could talk to them but it then results into a lock.

little storm
#

Platform: PS5

Daily favorite gifts did not reset

The Forgotten has not been seen in 3 days. I have restarted, looked in the menu to try to make them appear, and nothing.

iron rose
#

Platform: Computer | XBox App
Issue (Include NPC Name): Maleficent
Screenshot/Video: She doesn't stop to shoot that laser. I assume its her animation for fishing? Atleast it started at the water but as soon i speak to her she keeps lasering me and isnt turning back to the water after dialogue. The laser isnt stopping and now she runs around with it through the valley : D
-# Hope im correct here, never sended stuff like that ><

woeful pagoda
#

Platform; Nintendo switch
Maleficent running around constantly shooting the laser from her staff for no reason. She still does it during conversations too.

static wind
#

Platform: switch
Issue: maleficent doesnt stop shooting this

stone jackal
tropic solar
#

Platform: PC/EPIC
Issue: Hmmm... "my forgotten" it's underground, their icon appears on the map, and I can talk to them, but it's not visible and when I exit build mode or the closet mode, I can only see a black shadow aura on the floor instead.

tropic flume
cunning trail
#

Platform: PC/Steam
Issue: Merida wants a Shadowy Demon Snippet for a gift today, I haven't reached the quest where they become available to me, so I can't craft one to give to her.

thin flicker
quiet perch
#

Platform: PS5

Unable to complete Where’s Pumbaa? As Timon is missing from the realm and I need to speak to him for the next step. It’s after Pumbaa gets stuck and you have to collect the bugs.

Have restarted, have checked characters list and he’s no where to be seen.

turbid spoke
lunar forge
#

Epic Games - Pc
Oswald has been having an issue with his pants for the past three days. Sometimes it goes back to normal, but it keeps coming back...

wraith oracle
#

Platform: Steam
Issue: Venelope is invisible
Screenshot:

harsh kestrel
#

Platform: Steam/PC
NPC: Maleficent
Issue: If you speak to Maleficent while she is "fishing" with her energy beam, she doesn't stop shooting it. She shoots the ground, she shoots me, and just about everything that gets in the way of her gesturing arm. She shoots while following me, through teleports, through doors... I have no idea how to stop her.

carmine fern
#

Platform: Xbox Series X
Issue: (Sally) Only shows 2 of her daily favorites rather than 3

fast reef
#

Platform: Switch
Issue (Include NPC Name): The Forgotten. I am also having problems with the Forgotten being missing from the game. I think for me, it only started with the July 9th update. I am trying to finish the prerequisite quests with them before being able to start the Peter Pan story line.

glacial coyote
#

Platform: PC
Issue: I have exactly one villager assigned to snippet catching, Meridia. At this time, she only appears in story book vale. She cannot be invited to hang out, making her worthless for her intended function. The hang out option does not appear in the chat interface, see screen shot.

zenith badge
#

Platform: pc, steam
Issue: not progressing in the conversation with rapunzel by chance
Screenshot:

glacial coyote
#

Platform: PC
Issue: Meridia's fishing animation missing? Seems like whenever I approach her near water, she is in this "arms spread out" pose, which appears very weird.

wide linden
#

Platform: PC
Issue: Do not have the option for characters to "Hang Out" . Tried with different characters

tribal elbow
#

Platform: PC - Steam
Issue: Cheshire Cat not spawning additional items (in this case pumpkins) when hanging out. Attempted ending our “hang” session, asking a different villager to follow, then going back to Cheshire. As well as resetting the game. No luck with getting additional pumpkins to spawn as part of having Cheshire assigned to gardening as his hang out bonus.
Screenshot/Video:
Not sure how to show issue when items just aren’t there. So here’s my angry character standing in the empty pumpkin field 🥲

ember ginkgo
#

Platform: Xbox S
Issue: I cannot find Prince Eric on the map. I have looked at the main valley, eternity isle and storybook vale dlc’s. I even used the quick access point at the left side of the screen to choose him to come to a certain map, he never shows up. He is not in his house either.

whole tapir
#

Xbox
Unable to pick up extra drops from hang out buddy / companion also unable to pick up

frozen pumice
#

Platform: Switch
Issue: Aurora — I have Voice Volume turned all the way off but I still hear her voice when I talk to her.

glacial coyote
#

Platform: PC
Issue: NPCs not showing or not showing up where the map character list says they are.

  1. NPCs not showing on the map at all
  2. NPCs showing as available, but either nowhere to be found, or actually in their house.
  3. NPCs showing on the map as being in their house, and you have to enter/exit a couple times for them to show. Sometimes even that doesn't work.
  4. NPCs not showing on a floating island even when you specify them as activated.
    The entire NPC availability system has progressively gotten worse over time and needs a complete overhaul.
rare sail
#

Platform: Xbox PC
Issue: I haven't seen the Forgotten in a long time. I have checked all restaurants/stores, all biomes, all caves.. etc, all floating islands. It's kind of making it difficult to level up with her 🤣

stone jackal
#

Platform: PS5
Issue: Villagers walking around my valley even though I have them hidden via the map. They do not have any quests

outer latch
#

Platform: PC/Steam
It seems that I'm not the only one, but I've also had villagers walking around all 3 valley's even though I banish them to their homes. The villagers have gone rogue 🤣

jagged rapids
pseudo sentinel
#

Platform: PC, Issue: Prince Eric's blueprint shop says "NoPriceForItem" for both

rich glacier
#

Platform: PC/Epic
Issue: turned off villagers will randomly appear; affects valley, eternity isle, and storybook vale. The picture shows Woody in the valley while turned off (I have all quests, including secret ones, completed)

rain grail
#

Having the same issue above. I have quite a few turned off and they are randomly showing up in the valley.

dark ermine
#

Platform: PC/Steam
Issue: I saw a random discussion between Gaston and Jafar and amusingly enough, one of Gaston's lines was given to Jafar instead. This resulted in Jafar boasting about his impressive biceps.

winter steppe
#

Platform: PC/Steam
Issue: Sally's UI is missing and didn't prompt me to ever give her a job when she hit level 2. Upon reaching level 9
she randomly picked up mining. Her UI is missing/Buggy in the collections tab and am unsure why. Switching her
role to gardener when she hit level 10 still doesn't seem to correct her missing UI. I cannot check her role
or gifts of the day in the collections menu.

ionic pendant
#

PC (Epic)
Aurora was my companion. Whenever she stops walking, she bends down as if picking up a bonus drop from resource gathering.

leaden thorn
#

Platform: Switch 2
Issue: A lot of the NPCs hangout option has disappeared and I can’t find a way to get it back. I’ve restarted both my game and my system and it doesn’t work. The screenshot below is just one example.
Screenshot:

rain grail
#

Platform: all
I have all characters turned off of floating islands & they are appearing. And I have a handful of characters turned off for the main valley & they show up.

harsh kestrel
#

Platform: PC/Steam
Issue: The upright/alarmed/excited position of the crocodiles is sometimes flipped perpendicular (tail in the ground, head in the sky).

fringe heron
#

Platform: PC Steam
Issue: Vanellope disappears during the quest 'Books with no pictures' from Alice

rain grail
#

Platform: All
Unless I missed it, I didn't see a fix for villagers we have turned off that are appearing in our valley despite them being turned off. I really hope you fix this.....