[Archived] Update 17 - DreamSnaps Issues

[lyric isle]

**Please post here if you're having issues related to DreamSnaps.

Use the format below:**

Issue:
Screenshot/Video:```

[brave hatch]

Platform: PC
Issue: Submitted Dreamsnap last night and submission is not showing on PC
Screenshot:

[rare parrot]

Platform: Steam - PC
Issue: I have submitted my snap 5 times now. And it still tells me "To be completed"...I have completed..

[neon fiber]

Platform: PC
Issue: cannot submit dreamsnaps
Screenshot/Video:

[inland kernel]

Platform :xbox
issue: I can’t vote for dreamsnap and watch mine

[zealous comet]

Platform: Nintendo Switch Lite
Issue: Unable to get dreamsnaps
Screenshot:

[neon fiber]

This problem is still not solved

[devout kelp]

Issue: no access to dreamsnaps, previously opted out over a year ago but would like to opt in. 
Screenshot/Video:```

[quaint relic]

Platform: Steam
Issue: Touch of Magic message showing up where there is no touch of magic
I have been trying to take a Dreamsnap in a location where I've taken one before. It keeps telling me it can't because I have a Touch of Magic item in the shot. I hate Touch of Magic and never, ever do it; I have no touch of magic item in my valley. I narrowed down the spot that Dreamsnaps is objecting to to this corner and stripped the entire area down. As you can see in the picture I'm just standing in grass, in a corner, in items bought from Scrooge's shop or whatever--and it's still telling me I have a touch of magic item in the shot.

[clever walrus]

Can't post a dream snap because I keep getting a message saying there are touch of magic items in the picture but as you can see in the picture there aren't any!!

[mellow vessel]

Platform: PC
Issue: Submitted a dreamsnap, can view it, but menu is stating i have no submission.
Screenshot/Video:

[worldly adder]

PC/Steam and Switch: Not receiving dreamsnap reward message w/ rewards after a successful dreamsnap submission. I submitted a dreamsnap reward in June via switch, received the popup that said that it was successfully submitted, but didn't receive the reward message later in time. I successfully submitted a dreamsnap via PC/Steam yesterday, 16 hours before the closing window, and my game today doesn't let me click "check my submission". I manually save frequently as I don't trust this game's autosave.

[burnt jacinth]

Platform: PC
Issue: Unable to submit this week's dreamsnap due to it supposedly "containing Touch of Magic items". There are no ToM items, and even if I did have them in zone, I turned off the ToM items in the dreamsnap menu. It still gives me the error.

[south sluice]

PC (Epic)
If Daisy's Boutique is "in" the picture -- that is, no matter how far it is or if it is in another biome or if it is obscured by other objects, as long as it would be in the picture frame, Dreamsnaps cannot be submitted because of ToM.

It maybe because there is a ToM outfit displayed in one of the windows.
But there is apparently no way to just remove all outfits without replacing them with other ToM items.

Workaround is to move the boutique elsewhere.

UPDATE: I have turned off TOM in photo settings before but it seems to keep flipping back on.

[clever walrus]

Update: the game thinks the sweater thats from a code is touch of magic. I have never had that happen before with other items I got from codes.

[gusty night]

This is not a discussion space. Please use the game chat channels to talk about the game or #dreamlight-help if you need assistance.

[floral comet]

Platform: PC
Issue: No matter what clothing items I wear, DreamSnaps count does not change and is not accurate.

[frozen ingot]

Platform: Nintendo Switch
Issue: Dreamsnap says it submitted but it does not submit with the new snap and you lose the shot
Screenshot/Video:

[hoary lotus]

Platform: PC
Issue: Unable to get dreamsnaps
Photo:

[empty thunder]

Platform: Xbox
Issue: Unable to participate in DreamSnaps. It doesn't show under events.
Photo:

[trail owl]

Platform: Switch

Issue: Can’t submit DreamSnap

This is on the Meadows floating island. Same thing happened with Decorate with Pride, also on Meadows Island. Restarting the game solved the issue that time, but is not working this time. No matter what I do, it shows “to be completed”, even though I got the confirmation box showing that it was submitted correctly.

[dim star]

Platform: PS5/PS4

Dream-Snap frozen

Hi everyone, my dream snap has frozen. No matter where I take a photo, it always shows the same result. I have this problem on both the PS5 and PS4 versions. Because of this, I can't complete the event task, which is very annoying. Is there a solution?

[lofty helm]

I am very upset!! My dreamsnap shows the current submission is one that I submitted as a placeholder if I couldn’t get one in on time. I woke up early this morning to make sure. Saved closed the game and made sure the correct one was submitted. I even screenshot it on my Nintendo Switch. The first pic shows what it says my submission is and the second is what it should be. This is going to make a difference in the moonstones. It would be one thing if I closed it without saving, but I saved closed the game and double checked it was submitted 😡

[turbid bone]

Platform: Switch 1
Issue: Dreamsnap isn't showing as submitted even though I did submit it. 😕 I was looking forward to see how this one did, it's one of the best I've done to date.
Screenshot:

[cinder tinsel]

Pc/Steam
I only have the "Time of day" slider in the camera settings. I'm missing contrast, saturation, brightness etc

[marsh jewel]

PC/Epic
Still didn't receive my dreamsnap reward and there is 15 hours left.

[brave hatch]

PC/Legion Go: Steam

Issue: I submitted my actual dreamsnaps (on the right and on the legion go) for the Serene Village Challenge and when I logged into my PC to check, it was showing the placeholder I had. When I signed back into my legion go/steam, it shows my actual submission. This is the second time this has happened, even using cloud save. This definitely impacted the moonstones that I was supposed to receive

[cinder tinsel]

PC/Steam
When I went to the Dreamsnap category in the wardrobe this was at the title spot