**Please post here if you’re having Premium Shop related issues.
Use the format below:**
Issue:
Screenshot/Video:```#[Archived] Update 15 - Premium Shop Issues
peak solar
flat rapids
Platform: Xbox One
Issue: Character models showing skins are way too big.
Screenshots:
odd sigil
platform: nintendo switch
issue: shop items too big
screenshots:
runic vigil
Platform: PS5
Issue: recommended shop hasn’t changed in three weeks.
finite mural
Platform: PC (Steam)
Issue: Items in shop appearing too big
Screenshots:
scenic spoke
Platform: ps5
Issue: my recommended items have been the same 4 things for 3 weeks in a row now
tiny spade
Platform: switch
Issue: recommended hasnt changed
copper burrow
Platform: Xbox
I bought moonstones ($10.00) for this pass, I just went to buy the small ($5.00) pack to get something in the premium, it automatically bought the $10 pack again. I had the cursor OVER the $5 pack for sure! Just something everyone else to be careful if this is an issue.
teal bear
Platform: PS5
Issue: recommended section hasn't updated for the last 2 weeks
sage bolt
Platform: Switch
Issue: When buying a new companion, I try to equip it on the shop page and I get an error. This happened with both the reindeer and the raven. (I can equip it from the clothing tab, just not immediately after purchasing from the premium shop page)
boreal valve
Xbox series x. Bought game
Vanellope doesn't show at all when I was collecting dreamlight. I thought it was weird, when I saw moving sparkles and the game showed me to click on her and then I realised it was Vanellope.
Really weird glitch.
haughty hazel
Platform: Switch
Issue: won't let me buy Moonstones, just makes a rapid curser movement sound then scrolls back up to the weekly items
rigid sierra
Platform: PC (Steam)
Issue: Items appear way to big or not at all
Screenshots:
humble osprey
I know its said so many times but can we please get a fix on the premium shop to be able to see what we are buying.
Strange to ignore the thing that makes the game money. 😵💫
Platform: yes
Screenshots: Look at all the photos above
grim wind
Platform: Steam/PC
Issue: Items in the premium shop are, once again, monstrously close zoomed in. It had been fixed multiple times. And now it's unfixed again.
woeful scaffold
Platform: PS5
Issue: my recommended section hasn’t updated since I purchased the game, I’ve been stuck with the same items, my partner logs into her account on the same console and hers updates, I’ve been wanting to purchase Als Toy Barn for ages it finally comes around on her shop and I can’t get it because I’m still stuck with Figaro!