#[Archived] Update 14 - Xbox Performance Issues

1 messages · Page 1 of 1 (latest)

modest raft
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**Please post here if you're having Performance issues with Xbox. Crashes occurring should be posted in #1308747533056610395 message

Use the format below:**

Issue:
Screenshot/Video: ```
charred parrot
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Xbox Version: see attached screenshot
Issue: Game update not completing. Error detail does not provide any details about concern.
Screenshot/Video: see attached

burnt basin
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Xbox PC
Very laggy while running after playing the game for a few minutes. I have lowered my graphics to see if that would fix it but no. It has been doing this since the update before Storybook Vale and gotten worse since Storybook Vale came out.

sour echo
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Xbox One S
Game is very laggy while running around the island(s). While inside buildings everything is perfectly fine but once I head outside, my character freezes every few seconds.

round steeple
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xbox game pass (PC)
Game very laggy when trying to navigate/move around. Can only move if looking at ground. Also having trouble rendering some graphics.

inner storm
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Xbox One
Game is laggy and taking forever to load from area to area(like leaving a house or traveling to the Isle)

regal turtle
gaunt quail
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When exiting a building or character house the game takes 4-5 minutes to load! Then the lag after is so bad the game has to be exited and restarted to even play. This is making the game virtually unplayable and frustrating for me since I paid the moonstones for the starpath and most of the duties require me to travel in and out of buildings!

gaunt quail
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Also, the game freezes every time I turn in star path points for rewards causing me to have to exit, close and restart. Also after placing the arachnid potion in the cauldron, welcome Sally comes on the screen and then everything goes black and although music plays nothing further progresses

tough gale
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XBOX Game Pass (PC) - When trying to decorate it's extremely laggy and my camera "stutters". Especially laggy when outside. I've repaired, reinstalled, and messed around with the settings but I can't find a fix.

hidden sparrow
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Lagging when leaving a building/floating island/cave to enter back into my valley. I used have to have to wait 30 seconds max. Now it’s taking several minutes every time since this update.

cursive tangle
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Lagging most of the time, loading screens seem to take a lot longer then normal and also freezes

midnight tangle
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xbox one s
extremely laggy when moving or interacting with objects. game is freezing and causing to to restart the game too often

midnight flame
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Xbox Version: series s
Issue:Spider webs hidden under encanto house bed.
As I was collecting spider webs, I went to mirabels house and tried to collect the web, the view changed and I was unable to control my character anymore. I reloaded the game, when I came back on it said I had collected all the spider webs in her house, but later was missing 2. I retraced my steps and found it under her bed.

Screenshot/Video: N/A

pearl halo
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Xbox Version: One S
Issue: won't connect to online even though it's connected to internet. Does connect to Xbox series X however.

rugged mist
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Xbox one

Very laggy and glitchy when completing any tasks or talking to villagers.

Harvesting multiple crops isn’t recognised and when companion drops extra items they are not readily able to be picked up.

Fishing has also been crashing/glitching.

Similar issues when completing other tasks

junior pivot
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Xbox One, but also on Series X (and judging by the Graphics & Visuals bug thread, on other platforms too)

Same issue mentioned here and there by other players : suddenly, the camera switches to what I call "dev mode", where I don't control my character anymore, the camera becomes floaty and slightly off center, and although I can still access menus, save, and quit, I can't do anything else as far as gameplay goes.

Happened while picking up a cobweb, mining in the Vitalys Mines, casting my fishing line, or just walking around.

glossy quiver
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Having issues with star path not recognizing the purchase of premium star path along with not showing the duties. It shows rewards as showing premium but not duties. All duties are either stacked on top of each other making them unreadable or blank.

solar pond
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Platform: Xbox Game Pass

Issue: Having to restart almost everytime I try to do anything in game because it freezes up.
This has been going on a while and unplayable at this point.

Buildings are disappearing and It’s very very laggy if it doesn’t freeze.

fierce sigil
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Platform: Xbox X
Issue: everytime I go to place the jungle house in my valley it freezes and eventually crashes :/

north vault
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Xbox One S
Game Pass

Also having issues with collecting rewards for the starpath. One is okay, but as soon as I go for a second reward it freezes after that menu that shows it.
Have to restart it every time and I see I’m not the only one having issues with this. I’ve tried waiting 15 minutes once as I scrolled on my phone early in this update. Nothing happened and it stayed as is.

vocal cove
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platform:xbox series s
issue: when exiting a building or house in the storybook vale, the lag after is crazy. to fix i have to go to either the eternity isle or valley then back again. its a quick work around but highly annoying. I also have 5 houses, 3 trees and the plants on storybook vale. so I don't have many decorations at all to cause this kind of lag.

frosty blaze
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platform: Xbox Series X
Issue: The freezing is insane especially coming out of Scrooge's or Remy's restaurant on Storybook Vale.
I'll even have issues loading into the game. I'll hear the main menu audio but it'll give me a black screen or sometimes it'll move in a fast forward motion

eager yew
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Issue: Lagging in story book vale. Invisible walls in story book vale.  Finding almost all night shards and not dream shards when digging up the broken spots. We literally have no use for the night shards and no way to get rid of them.
Screenshot/Video: ```
floral marten
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Xbox x
Lagging like crazy in storybook vale

midnight echo
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Xbox Version: series X
Issue: I play every day. Game runs smoothly until I visit Storybook and then there's a terrible lag. It only happens there. Once I go back to my Valley or EI the lag is gone