#[Archived] Update 14 - Crashes on PlayStation

1 messages · Page 1 of 1 (latest)

jaunty sage
#

**Please post here if you're having issues related to Playstation Crashes.

Use the format below:**

Issue:
Screenshot/Video:```
main arch
#

Platform: PS5
Issue: Game froze while voting for DreamSnaps. Never happened before.

merry meteor
#

Platform: ps5
Issue: can’t download or find magical edition for newest update

empty briar
midnight parrot
cunning bison
#

Platform PS5 Two of these new tale cone flowers are under the bridge opposite the secret Aurora door in the bind and glitched out when I go to pick them my game freezes I’ve tried 3 times now

regal sapphire
#

Platform: PS5
Issue: saying game cannot connect to internet for past few days when device has internet connection (other internet games working well)
Screenshot/Video:

inner fiber
#

PS4 had database crashes twice. First time was when I was entering the Vale for the very first time. Second was when using the Ancient vacuum.

tidal glen
#

Guys, I can't play my game, it's freezing a lot, it started after I updated the game on PS4, does anyone else have this problem? Help!

quaint inlet
quartz nest
#

I been crashing a lot the last two weeks and recently even when I clean almost all of my valley

runic nimbus
#

Lots of camera issues making the game nearly unplayable. Been running into an issue where my character will get stuck and the camera will break away only allowing me to rotate it but not move.

This remains the same when I try and teleport via fountain in the same realm. And if I try to change realm(from storybook back to valley) it completely breaks me out of the map.

fierce owl
#

PS5
Currently stuck under the bridge in the Bind. See picture. Had to force quit the game.

grave yarrow
#

Ps5

Can’t post in the questing issues section for some reason..

Unable to interact with the corrupted source at the end of the teapot falls trial even after un tracking and tracking quest and restarting game and console. Can’t progress story

lime solar
#

PS5
Issue: Unable to move while accompanied by Goofy, or previously, Olay. Can move camera around, but can’t go anywhere.

inner fiber
minor lintel
#

PS4
Issue: Feed an owl credit is not working. Archery and Archrivals quest is not loading the signs.

fathom zephyr
woeful terrace
eternal flume
#

As stated above, also on PS5, I've got stuck on the menu several times while furniture mode. Animations are moving but controls are not responding and have to force quit the game. Same has happened several times in photo mode as well.

tacit mist
#

Platform: PS5
Issue: constant game freezing for a short time/game jittering
Issue: camera get stuck and can not move character or select anything, the wardrobe and furniture menu comes up on the left but unable to select anything

sinful mica
#

Platform PS5
Issue: its not a Crash but …

The performance of the game is terrible. It stutters and stutters and has been doing so for months. It gets worse with every update and is not fixed! It is no longer a pleasant gaming experience. The performance drops always occur when you look towards the plaza. No matter which map. When you travel between the islands the stuttering gets worse and worse. Please fix this finally… 😭

inner thicket
#

The game stutters so bad. The frame rate drops are so bad. This game is really becoming on ps5 and it’s honestly not okay.

floral plaza
#

Platform: PS5
Issue: Bad stuttering/lagging in all areas of the game. Really disruptive and borderline unplayable.

granite tangle
#

Platform: PS5
Issue: Game crashes when loading into save. First occurred after unlocking the forgotten lands biome and is now crashing consistently. I've been attempting some troubleshooting, but no luck so far. Completely unplayable at this point.

full tide
#

Platform: PS5
Issue: lagging, automatic save on 65 minutes and won’t let me save, crashing/freezing when exiting some buildings

lime solar
#

Unable to move while with Moana. Got stuck in a tight spot, then couldn’t move then controls froze and had to exit.

viral roost
#

Platform: PS5
Issue: game crashing / freezing can’t go in and out of house without experiencing crashes

raven osprey
#

PS5
Issue: Same as above. Crashes when I enter my secondary house.

quartz nest
#

Can you please fix the lagging and the crashing on Playstation is been like this since last update

floral obsidian
#

PS5
Issue: Crashed 3x today entering rooms in my main house

serene spoke
#

PS4 OR PS5: PS4
Issue: game frozen while walking through the valley and also camera goes to 3rd person view at times

rancid gale
plucky geyser
#

On PlayStation 5 I'm experiencing small stutters (little lag) again.

eager holly
#

PS5
Issue: Crashing upon loading game. Unable to play.

lime solar
#

PS5
Mining in Vitalys mines with Stitch, got stuck against the wall, then it crashed…in 3rd person mode,unable to move, them]n menus stop working. Had just got the extras feature at the time .

foggy sphinx
#

PS5
Issue: auto-save not working all the time and unable to manually save. Quitting to main menu also doesn't work at times. Can get around it by manually uploading to cloud but this is not ideal if you don't have an online subscription.
The game also is getting stuck, similar to like when you tried picking up the flowers under the bridge in the Bind. I've gotten stuck after handing a villager their daily gift and I've gotten stuck in the Vitalis Mines.
Trying to rotate some of the large items in furniture mode sometimes causes the game to freeze.

narrow wren
#

PS4: the Maleficent glitch is causing massive lag which has made playing very headache inducing and crashing very frequent.

granite marlin
#

PS5
Issue: Crashing when loading game, reinstalled twice and reset PlayStation and nothing will fix it. Can not play the game at all

obtuse shale
#

PS4
Issue: The game is super laggy and doing basic things (like planting seeds) causing the game the crash.

frail bobcat
#

PS5
Issue: Upon completing a certain quest a cutscene will play in the Forgotten Lands, half way through this cutscene the game will then freeze and kick me out, I’ve tried loading back in at least 4 time and I am now reinstalling the game!

narrow wren
#

PS4: I’ve crashed at least 4 times in maybe 4 hours of playtime today due to the lag caused by the Maleficent glitch!!!

void mesa
#

PS5 since the new dlc update, I'm getting small stutters (little lag) . It’s annoying trying to play the game.

wispy nacelle
#

PS5:
Issue: game crashes everytime i Start the game.

Code CE-108255-1

The game is unplayable since 2 Months now

long cloud
#

PS5
Issue:

There seems to be an error in a quest with Merida and Flynn.
I have completed all the tasks so far and am now supposed to meet Merida in the Deep Forest... However, she is not there and always stands at the Stairs of Binding or walks around there.

I restarted the game and also used the fountains to teleport in the hope that this would fix the error. - No success!

Fortunately, I still have other quests left for now :3

narrow wren
#

PS4: several times now my game has crashed when I place the last puzzle piece when reordering stories, forcing me to redo the whole thing.

brisk jewel
#

Anyone else having a problem logging into the game? For me the loading screen with the bar stays black and stuck, the bar only shows a tiny bit of progress but doesn’t move at all

vernal harbor
night swift
#

Game is freezing when talking to villager, other villagers around me are moving but I’m stuck in spot as well the villager I tried to talk to, but can rotate the screen to look around!

twin flare
#

Plateform: PS5
Issue: When I unlocked "The forgotten Lands" the game crashed, and every time I'm trying to start the game it shows a bit of a cinematic and then it crashes... I just cannot play anymore please do something guys !

hard flint
#

I have the same issue as above on PS5. I had The Forgotten lands unlocked but as soon as the quest advances for the pumpkin house it crashes

Edit: I held circle to skip the cinematic and it worked.

lunar inlet
#

Hello, my game keeps crashing. I can’t even get back into the game to move my character. I’m stuck in the cave where Olaf is. I unlocked him and now the game just crashes.

cursive sail
#

PS5
Issue: unlocked forbidden valley then it crashed. Now it won’t let me go back onto the game. I click ‘continue’ at the start menu and it loads then crashes! Been like this for around 4 hours now. Tried uninstalling/ installing and closing/starting game

Edit- I looked at previous messages and held circle which worked! Thanks!

rich dune
#

Ps5
Issue: fairy godmothers pumpkin is doing something, but it crashes before anything happens, and I can't even play the game because it loads and then immediately crashes. I saw on reddit to let the game sit on the start menu for a while, and I've let it sit for 40 minutes and it still crashes.
Edit: I held O to skip the scene. It worked the second time.

quiet moat
#

Mine is glitching a lot. Even getting errors to report. Keeps failing at loading. Can't even play 😭😭

ivory kraken
#

Keeps crashing during launching. Gets to tile menu, after I select continue it goes to the loading screen and crashes.

First occurred during game play. After the love stone was placed. Olaf first mission.