**Please post here if you're having Crash related issues on PC.
Use the format below:**
Issue (Include Error Codes):
Screenshot/Video:```#[Archived] Update 14 - Crashes on PC
high mango
mental stag
steam: holding down a to pick up flowers freezes the game
analog pebble
Platform: Microsoft store
Issue: unable to buy the dlc - just get a black box instead.
rocky venture
Platform: Microsoft Store
Issue: The game won’t fully update/install. Says error and stops at 10.8/10.8
thorn drum
Platform: steam
Issue: Won’t let me play more than 5 mins on pc without crashing with the new dlc
mighty viper
Platform:Steam/PC
Issue: Held down to pick up flowers in the bind, froze game.
merry vault
Platform: PC/Steam
Was exiting furniture mode and my game froze with a pop up asking me to close/wait.
edgy kestrel
Platform (Microsoft Store, Steam, Epic): Steam
Issue (Include Error Codes): Flowers under the entrance to the Bind freeze the game and controls
Screenshot/Video:
topaz kraken
Platform: Epic
Issue: Game freezes when leaving the house
umbral notch
Platform: Steam/PC
Issues: Game freezes completely when attempting to pick up flowers in glitched location, underneath the bridge in Bind along the river.
uneven mason
Platform: Steam/PC
Issues: Game freezes completely when attempting to pick up fl...
SAME ISSUE HERE, CAME TO REPORT
queen oxide
Platform: PC/Steam
Issue: Theres 2 flowers in the bind if you try to pick them up the game freezes
left tide
Platform: Steam
Issue: Same issue with the flowers in the Bind, but also having the game crash anytime I try to equip a piece of the Villainous premium outfit set.
steep vector
Platform: Steam
Issue: Game freezes when picking up the flowers under the bridge in the bind.
merry relic
Platform: Steam
Issue: DLC purchased then downloaded, but game won't load past this point (see screenshot) / day 2 of this issue
full canyon
Platform: PC/Steam
Issue: everytime I am trying to pickup these flowers, the game froze.
solar birch
Platform : X box store/PC
Issue : This isn't a crash, but I put it here bc I will have to restart my game. I entered my house in the rift in time world, but my camera didn't? Like my character is in the house, and I can't see the outside world, yet my camera is somehow outside and I can still see all the characters that are outside. Also, I can't move.
Important note: I was hanging out with Goofy and he didn't enter my house and I think my camera is somehow latched onto him? I don't really understand it, but my camera is exactly where he is.
Update: I restarted my game, hung out with another character, went to play scablegon with a different character, and when I exited the game, the glitch happened again. My camera got stuck on who I was hanging out with and I was unable to move.
abstract sonnet
Platform:Steam/PC
Issue: Game often freezes when i do harvesting, have to restart manually. No picture sadly.
solar birch
Platform : X box store/PC
Issue : This isn't a crash, but I put it here bc I wil...
Here's the video from the update
raw tundra
**Platform: **PC (Gamepass)
Issue: Once updating the PC Gamepass edition, and purchasing Storybook Vale, I am unable to load the game at all. It does not go past the original loading screen. I have uninstalled/reinstalled, verified and repaired files, and nothing works.
**Screenshot/Video: **
brisk gyro
Steam
Game crashes/freezes if I try to pick them up, the vacuum doesn't recognise them either.
warped karma
Xbox store on a Gaming PC, Game crashes about 2 times an hour- all locations, even in vitalis mines. Frams drops are noticible when gliding.
broken plank
Microsoft store. Game frozen when scrolling through shoes in the wardrobe.
jade forge
Steam, moving my house to mythopia and then changed it to the Hawaiian house. Frozen whole PC. Had to shut down with the power button 😳
bright iris
My game is just randomly crashing at times. Today it crashed just as I was about to feed a pegasus. Then it crashed again when I was interacting with the corruption in the Teapot Falls fairybook trial. And it also does this strange thing, as it just did in the Flying Fortress, where my camera suddenly goes strange and my character is running but not moving and I can't do anything about it except to shift alt out of the game.
signal bolt
platform: steam || game has been crashing every 40 - 50 minutes and happens at random times. It mostly happened when I was in the house and I opened my inventory, then it crashes often in build mode too. I can't press any buttons, even shift alt as it completely freezes my computer and I have to start it all again
warm dirge
Platform (Microsoft Store, Steam, Epic): Steam
Issue (Include Error Codes): Game crashes coming out of scrabblecoin
Screenshot/Video: N/A
upper lily
Platform: Microsoft store, PC
Game just won’t stop crashing every 5 mins and keeps freezing
languid bloom
Platform: PC Steam, Since the latest update adding more lion king characters I am unable to get past the initial loading screen of the game I have tried verifying files however and nothing has changed.
vale shoal
Platform: Steam/PC
Issue: Game fails to load up. Progress bar gets about 40-50%, then stops and it takes forever to load up after that and nothing happens after several hours.
plush sentinel
I'm having a ton of issues as of today. I've been playing for a couple of weeks now on PC with zero issues until today. Been playing for about an hour and have already had to force close game 4 times. It's very random and keeps freezing or the camera gets stuck in a weird spot and can't change it.
tribal echo
PC
Game spits the camera out at an odd angle and it glitches out the game, 'causing the game to freeze while your character either stands still or runs in place. You can still use the menu and even teleport to the different wells, but the camera doesn't fix itself unless you go back to the main screen
solar birch
Platform : X box store/PC
Issue : I tried to harvest this and now my game is frozen
tidal sequoia
PC/Steam
I was mining in the Mines with Eric. turned around in a pathway and got stuck in the wall with a zoomed in camera. couldnt move at all. I tried pressing the inventory keybind, to see if my game was fully frozen
This is what I am now met with; needless to say I have to forcequit the game
steady blade
Platform: PC (Steam)
Issue: I was eating food in between harvesting honeydew melons. it turned my camera into a 360 camera around a central spot, but I couldn't move my character or open any menus and have to force quit again.
crimson moss
Platform: Steam Issue: player gets stuck randomly and can't move, other characters are moving like normal
flint orbit
Platform: PC
Issue: game crashed when entering to a building. Never crashed before. Hoping is not because of the new update.
obsidian scroll
Platform: PC via Steam
Issue: Whenever I open the "favorites" section, so I can change back to one of my presaved outfits, the game pops open a smaller window indicating it's crashed. Plus windows did a big update recently and after updating to it, the game gets 7-8 fps max, when I was getting 50-60 just yesterday. So the game likely needs some additional optimization/updates to get it to work better with windows again.
Edit: Also happens when I try to enter my house......just not gonna play till all that gets sorted.
misty ravine
Plattform: PC (Steam)
Issue: Game crashes random, while entering houses etc. or teleport to another biome and while fishing
tawny gazelle
Platform: steam
Issue: when i get to the end of my loading screen my game instant crashes
scarlet pike
Platform: steam
Issue: Crashed while leaving Chez Remy, 4th crash of the day.
subtle ingot
platform: steam
issue: crashes when entering buildings and teleporting to another biome or world.
cyan yacht
Platform: Steam (PC)
Issue: Crashed in Vitalys Mines as I was moving my camera. Also crashed when in furniture mode moving houses in Sunlit Plateau
granite gulch
Platform: Steam (PC)
Issue: Crashed when in my house as my screen freezes and couldn't do anything as I was on my way out when this happened and then crashed doing something else and games freezes and then crashed and I was in Valley each time. The lastest one it crashed once more when in Storybook vale doing story quest wolf in wilds and hot the next quest it working and then my controllor froze and then my whole game froze and crashed. My controllor is supported by steam and your game.
ionic pelican
platform: steam
issue: crashes when entering buildings and teleporting to anothe...
I crashed for the same reasons on pc Microsoft store. It seems the loading screen for this is bugged as well because I’ll either crash or freeze upon arrival 🥲
solar birch
Platform : X box store/PC
Entering scrooge's shop did this to me. I had previously reported this bug and thought it had something to do with the character I was hanging out with, but this time I wasn't hanging out with anyone
daring ruin
Platform: PC/Xbox Store
Doing the quest A Long Awaited Invitation and ||Maleficent refuses to spawn into the Library|| which causes stuttering and crashing in all realms. Game is almost unplayable. I have to force close 4 or 5 times per play session. Star Path is basically impossible because basic tasks might cause crashing.
sharp bridge
Platform: PC & Steam
Issue: Game runs fine but crashes my whole pc after 15 minutes of gameplay. Uninstalling & Reinstalling haven't helped, all drivers are backed up, & game is up to date.
tranquil quartz
Platform: Steam (PC)
Issue: Game freezes for about 1-2 minutes after about 15 minutes of play when transitioning between different areas.
Music still plays while this is happening but the loading star stops spinning
vestal sparrow
Steam: game freezes randomly and controls will not work. Literally only played 10min of the update and it froze when I was opening the furniture tab. The tab worked on the Plaza floating island but when I went to Forest of Valor and tried opening the tab the game froze. I had to control+alt+delete to exit the game.
wintry nymph
Platform: steam
Game crashes every time I try to fast travel from anywhere in the storybook vale to anywhere in the main valley
upper spire
Platform: steam/PC
Issue: was browsing the store page when a box popped up that had the dreamlight logo and a red exclamation mark on it. The game immediately crashed after
slate gust
Platform: Steam/PC
Issue: When attempting to enter Scrooge's or Daisy's stores I receive a pop up with the logo and a red exclamation mark, then the game force quits. I have also received this when browsing the main menu store/browsing the rewards for the event.
desert lichen
Platform: Steam
Issue: game crashes often, mostly when in the black loading screen after entering/exiting a building. No screenshot available because the game just disappears.
willow geyser
Platform: Steam
Issue: After fast travelling from the Plaza floating island to the main Plaza, I pressed F key to open the furniture tab fairly quickly and my game immediately soft locked. I was able to open the menu to exit the game but I wasn't able to do anything else.
floral sail
Platform: Steam
Issue: I've had 2 'crashes' (game completely locks up and I have to ALT+F4) Once after gifting to beast all menus disappeared and I couldn't exit the conversation and another just now after catching a white bird snippet my character got stuck running forever and the camera bugged out
prime crane
Platform: PC / Microsoft Issue: Game froze after I removed a night thorn in the plaza. Had to force restart. Had been playing about an hour.
obtuse lichen
Platform: Steam/PC
Issue: After the new update I cant travel to Eternity Isle, when I try the game crashes every time.
vivid compass
Platform: PC - Gamepass
Issue: Its pretty consistent, when I walk around Vitalys Mine to do some mining, I often suddenly can't move forward, can only move the camera, if I open inventory only part of it appears and then I can't open the main menu to save and quit.
So far my only resolution is to go straight to main menu to save and quit
stuck bluff
platform: PC/Steam
issue: game lagged twice and then when I used the the wells I was under the map
Screenshot:
rancid hemlock
Platform: PC/Steam
Issue: Several times, I've been walking around and then suddenly I can't move. The most recent time was the Vitalys Mines. I can only move the camera and if I open inventory only part of it appears and then I can't open the main menu to save and quit (see picture). I have to wait a few minutes to make sure the game autosaves and then force close the game and restart.
fallen vigil
Platform: PC
Issue: crash whenever I leave a house that's on floating island
raw dragon
Plattform: PC/Steam Issue: When i want to leave a house in general, its loading very long oder even freeze the game and i have to restart
sleek walrus
Platform: PC/Steam
Issue: When I leave buildings or houses, the game freezes while loading. Game freezes to the point where I have to use Task Manager to close out the game.
Very hard to do Star Path when this continues to happen.
static trout
Platform : PC/Steam Issue : ever since the update the game has been incredibly laggy, slow, and just annoying to play overall. The loading screens will sometimes just freeze and i have to close the game overall, and the frames no matter where i am just suddenly drop. I have updated my graphics driver and have pretty high end pc for a game like this. Its even worse on my laptop and its just unplayable on there too.
stoic ermine
Platform:steam Finished sunlit Plat. pillar, went to tallk to Scar then the game crashed. I don't have enough time to even screenshot it or get an error code. Now when i log in, the game just crashes. HELP!!!
median tide
Platform: steamdeck/pc
Issue: randomly freezing constantly. I feel like I’m playing on the Nintendo switch again. I can only play for about 10-15 minutes before it freezes up. Started happening after the update. My steam deck and pc are both updated and so is the game.
tidal sequoia
PC/Steam
Incredibly Laggy, almsot a slide show -- especially in the vale
obsidian scroll
Platform: PC via Steam
Issue: Whenever I open the "favorites" section, so I can ...
Platform: PC vis Steam
Issue: Going to the outfits in "favorites" and trying to go in my main house is still causing game to crash. This is preventing me from getting to the chests with all my items which is unbelievably frustrating. Plus the clothing issue is making it annoying to switch back to my main outfit after changing clothes for dreamsnaps.
subtle tangle
Platform: Epic
Issue: Game Initialization Error (#101) when trying to enter my save. I can't play at all. Not solved by restarting pc, verifying files, reinstalling the game, or running as administrator. Loading bar stops in the spot it's shown at here.
obsidian scroll
Platform: PC vis Steam
Issue: Going to the outfits in "favorites" and trying to ...
Platform: PC vis Steam
Issue: Screen recordings of the issues, I can go in villager's houses and shops just fine, but when I go in mine it crashes. And one of the favorites tab crash, I can change clothes just fine and the other tabs work, it's just the favorites tab. Additional issue that is not recorded here is that after playing for a certain amount of time the game will progressively get laggier and laggier, I'll start with 60 fps and be in the 20-30 range when I try to move after standing still, it's like sudden jolts till you stop trying to move.
Recording(s):
tough tinsel
Platform: PC/Steam game crashes during loading/transistioning screen when leaving scrooges shop or remys resteraunt an then fixes itself to the point the game lags so bad i can't do anything and i'm forced to close the game out and reopen it.
pine light
Platform: PC
My game has crashed a total of 5 times today while playing maybe 3-4 hours straight. Crashes on loading screens (complete black screen and bottom right star stops spinning but music still plays, when i click i get the windows pop up to say the game is unresponsive) this happens when I have exited out of a scramblecoin game, exiting buildings and traveling loads which leads me to force close and restart the game. My game also started to stutter while moving in certain areas e.g remmys restaurant. Game starts to lag very badly, its unplayable and crashes my game completely. My only option is to force restart. It was also raining on my last crash so unsure if this has caused it to be more frequent.
When O played 2 days ago/yesterday, about 20-30 minutes into the session the stuttering movements started and crashing on loading screens made me force restart but after it was good for the rest of gameplay.
snow epoch
PC Steam: game is freezing on the first launch, task manager won't open due to the frozen game, have to force restart.
static trout
Platform : PC/Steam Issue : Its been months and still no fix for the lagginess, crashing, and low game performance. Is there a memory leak issue or something with the game? I feel like the longer I play the more it lags and frames drop...
vale shoal
Platform : PC/Steam Issue : Its been months and still no fix for the lagginess,...
I haven't been able to load the game up on Steam for about a year now. The loading bar gets about 40-50% loaded, then stops and no matter how long I wait, the bar never makes any more progress to loading up the game. I don't know if it is the game itself, or my outdated hardware and software since I use older PCs that don't have the recommended hardware to run the game, like the CPU.
iron acorn
i don't normally have issues starting up the game but all day today my game will not load for some reason. The loading bar does not move at all after showing the Disney logo.
tough tinsel
Hello so I play on PC/steam an I did a little vid describing my issue. Sorry if it seems I am upset with the devs but it's just .... Ya.
vale shoal
Platform: Steam/PC
Issue: Game does not load, remains stuck at loading bar being 40% filled.
I've been having this issue for about a year now, and I'm worried about missing out on Steam achievements if I finish the tasks connected to them on another platform like the Switch and carry the Cloud Save over, but the achievements are not registered when I try to boot the game up because of this loading issue.
Here's a screenshot I took to validate my problem:
paper heart
Platform: PC (Steam)
Issue: The second time in a week now, my game causes an total blacksceen and crash so hard, my PC shut down! I didn't anything special, last time I run around, this time I sort material in my boxes at home.
PLEASE FIX YOUR GAME ALREADY!!!!!! It isn't fun, since nearly a year now, really!
cyan nymph
Platform: PC (Steam)
Issue: Opened Daisy's Blooming Wardobe outside, and when I exited from it's inventory, my camera was panned far away from my character. I could access my main menu, and map. Fast traveling to another Valley well did not work to fix it. Neither did fast traveling to E.Isle. Then, trying to open my inventory, it did this. I then had to force quit. Could not recreate back in the game
tough tinsel
Platform: Pc/Steam Issue: rain or heavy rain storm in game causes massive lag issues which in turn causes me to lag so bad an crash sometimes that i am forced to close out the game and restart it.
civic raptor
Platform: Steam/PC
Issue: Game is stuck on the loading screen. It loads about 45% of the way and then doesn’t progress any further. Music is playing, the loading star is spinning, and I can move my mouse around, but the game doesn’t load. I’ve been waiting for like 20 minutes. Didn’t have this issue last week when I played, so I’m not sure what the deal is. 🥲
Screenshot:
civic raptor
Platform: Steam/PC
Issue: Game is stuck on the loading screen. It loads about 45...
UPDATE: I uninstalled and reinstalled my game (with my Cloud Save still there) and I was able to fix it!
Updating here in case someone has the same issue with getting stuck on the loading screen and they don’t know what to do. 🤗
frozen glacier
Platform: PC/Mac
Issue: Freezes when coming out of a house or coming out of furniture mode, and teleporting. Also freezes at random times as well but primarily during the times I mentioned. I play on 3 different computers at different times and it happens on all three.
vale shoal
Platform: Steam/PC
Issue: Game is stuck on the loading screen. It loads about 45...
That's the issue I'm having. I don't know if it is because of my hardware being substandard to the recommended, or this is because the game is getting too big to handle with two DLCs and all the characters now as of late.
glacial crater
Freezes and crashes on PC (steam). No rhyme or reason. I've been hanging out, not hanging out, foraging, gardening, walking around... Sometimes it's shortly after loading and sometimes not. Only started last night after a heavy week of playing with zero issues.