[Archived] Update 14 - Cloud Saves | Disney Dreamlight Valley | Page 1

fickle stirrup Nov 20, 2024, 10:48 AM

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**Please post here if you're having Cloud Saving-related issues.

Use the format below:**

Issue:
Screenshot/Video:```

fickle stirrup Nov 20, 2024, 10:48 AM

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fickle stirrup **Please post here if you're having Cloud Saving-related issues. Use the format...

pallid burrow Nov 20, 2024, 3:56 PM

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Platform: PC
Issue: I just bought a new computer (have the game on mac and switch) so i downloaded everything including the new dlc and went to put in my cloud save information and its prompting me to make a new avatar on my account when i already have days worth of game play

remote relic Nov 20, 2024, 4:44 PM

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Platform: ps5
Issue: still not able to cloud save. Been like this since April.

trail cloud Nov 20, 2024, 5:51 PM

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Platform: Steam on Windows
Issue: Unable to upload Cloud Save to server

regal ruin Nov 20, 2024, 6:53 PM

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Platform : Steam / Windows
Issue : Unable to save on Cloud

mystic kettle Nov 20, 2024, 8:23 PM

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Platform: Steam /Windows
Issue: Unable to save to cloud.

fervent drum Nov 20, 2024, 8:34 PM

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Platform: PC/Xbox/Windows
Issue: have been unable to save to cloud for over 100 days, hoped update would fix it, it did not

stuck robin Nov 20, 2024, 10:05 PM

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Platform: Steam
Issue: Keep getting "Failed to upload Cloud Save to server" after new DLC/update 😦
Screenshot/Video:

Edited to Add This issue thankfully has seemed to fix itself. I was able to save and sync today.

prisma thorn Nov 21, 2024, 12:15 AM

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Platform: Xbox/switch/xbox cloud/pc
Issue: Not updating cloud save since before summer this year

spark mural Nov 21, 2024, 2:28 PM

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Platform: PC (xbox game pass)
Issue: ”Out of sync by 204 day(s)… well it’s same issue like last 6 months, srsly fix this pleaseee

umbral perch Nov 21, 2024, 9:29 PM

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Platform: pc/steam
Issue: no connection. Forced to play offline. No cloud save of course.

As I launch the game is saying that: cannot receive from STEAM, info about your account. Connect or continue offline. To connect is imposible.
Because of this, I can't claim the daily blue chest.
This issues started after was installed storybook vale.

thick gull Nov 21, 2024, 10:13 PM

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Platform: Steam/Windows
Issue: Not been able to cloud sync for 204 days 😦

outer juniper Nov 22, 2024, 6:07 PM

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Platform: Steam/Windows
Issue: Not been able to cloud sync for 88 days now

dusty star Nov 23, 2024, 1:08 PM

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Platform: Xbox One s
Issue: Game still unsyncing from the cloud every 30 seconds

distant island Nov 23, 2024, 8:17 PM

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Platform: xbox on pc
Issue: not able to cloud save. Been like this for 43 days......
Screenshot/Video:

rough crystal Nov 24, 2024, 11:15 PM

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Platform: steam/windows
Issue: not able to cloud save

tepid wave Nov 25, 2024, 2:16 AM

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Platform: PC/steam
Issue: not been able to cloud save for 3 days

olive depot Nov 25, 2024, 8:40 PM

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Platform Switch
Issue game not saving to cloud, have to go in manually and do it

pseudo gulch Nov 28, 2024, 1:28 AM

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Platform: PC
Issue: havent been able to connect to the cloud in a couple days.

high mesa Nov 28, 2024, 9:18 PM

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Hey, does somebody know why I have this Problem? I play DDV on my switch but I wanted to log in on a different platform today, I tried steam and Xbox but I always get the message ''Failed to log in with this email address because there is another account registered to it already. " and I don't know why I get this message even tho I am just connected to my switch. Can somebody explain?

final dock Nov 29, 2024, 5:25 PM

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Platform ps4
Issue i keep having to cloud save every few minutes
Screen shot

rn_image_picker_lib_temp_a8c5dd13-9e5d-41f1-b69f-fb7fd896b08b.jpg

deep crane Nov 30, 2024, 8:40 AM

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Platform Xbox
Hi I have been playing on my switch lite and normal switch. I wanted to play on something better so got an Xbox for my bday. Bought the base game and the 2 dlc. On my Xbox it will not sign into my cloud. It says email already in use. So I tried to unlink on one of my switches. That allowed me to sign in on Xbox but then it was trying to wipe my cloud save to my new game , luckily I managed to get it back through my switch but not good. Really not happy right now.

uneven knot Nov 30, 2024, 10:21 AM

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platform steam
issue failed to upload to cloud. still having issue since the last 3 update

limber socket Nov 30, 2024, 9:27 PM

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Platform: Switch
Issue: I can't save to cloud and I have internet so I don't know why it won't save to the cloud

polar totem Nov 30, 2024, 10:37 PM

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Platform: Switch
Issue: game not saving to cloud. I have to go in and manually do it every 20 minutes otherwise the game becomes unplayable

hot dust Dec 1, 2024, 4:50 AM

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platform: mac/pc
issue: game not saving to cloud, says i have to update to the latest version of the game so i can make an account. not sure how to update the game

raw drift Dec 1, 2024, 2:58 PM

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Platform steam
Not saving to cloud massage that it requires to be connected to the internet but I don't have internet problem at all.

rough crystal Dec 4, 2024, 9:28 PM

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Still not fixed... steam link cloud.
Had a hope for this update to have it fixed. But adding lots of new things to the game instead. Yes its great, i love it. But lok into issues pls.

dusty star Dec 5, 2024, 11:57 AM

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Platform: Xbox One s

Issue: Game still unsyncing from the cloud every 30 seconds, I have to manually sync every 5 minutes or the game starts lagging and becomes unplayable

olive depot Dec 5, 2024, 6:47 PM

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Platform Switch
Issue still not saving to cloud after latest update

wary sigil Dec 6, 2024, 3:03 AM

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Platform: Steam Pc
Issue: can't cloud save, currently over 80 days.

pastel sparrow Dec 6, 2024, 3:43 AM

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Platform: Switch Lite
Issue: Cloud save is 39 minutes out of sync and fails to upload

proud grove Dec 6, 2024, 1:26 PM

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Platform: steam pc
Issue: cant cloud save, over 100 days

rocky perch Dec 7, 2024, 2:02 AM

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Platform: ps5
Issue: it's frequently stops saving. (This started with the dlc release.) I can cloud save manually and then load the cloud save instead but that only works if I catch it by checking every 5 seconds. You can't do the manual save (other than cloud) if you're having this issue. And return to title screen doesn't work you have to force quit.

rocky perch Dec 9, 2024, 4:09 PM

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rocky perch Platform: ps5 Issue: it's frequently stops saving. (This started with the dlc r...

Replying to my own message to add: if the game can't connect to the internet I can't get around this issue and save to cloud. I lost 10 hours of progress last night because of this. Everything else was connected and my internet connection was strong but the game was offline and I couldn't get it to connect. I'm not sure why ps5 seems to be doing this but it's annoying.

kind portal Dec 10, 2024, 7:07 PM

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Platform : pc xbox game pass
Issue: My account keeps disconnecting, when I try to log in to get back my save the message says “Unable to connect to online services. Continue playing offline”.

delicate widget Dec 11, 2024, 10:23 PM

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Platform: PC-Steam
Issue: I can't save my game in the cloud.

faint roost Dec 12, 2024, 2:35 AM

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Platform: PC - Steam
Issue: Game is not saving to the cloud. It was fine this morning! I have no issues with Internet or storage.

pastel owl Dec 13, 2024, 1:08 PM

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Platform : Steam deck
Issue : Unable to save on Cloud

frigid silo Dec 13, 2024, 4:27 PM

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Platform: PC Xbox Game Pass
Issue: Cloud Save Conflict Error #5 keeps popping up when I try to load my cloud save. Tried to update my game but Xbox is not letting me check for updates as it says it has the latest update (it does not) and the game won't update on its own.

small schooner Dec 13, 2024, 6:38 PM

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Platform: SteamDeck
Issue: Receiving the "Upload Cloud Save to Server #10" error for past 19 hours. Updated yesterday.

fiery shard Dec 13, 2024, 8:12 PM

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Platform: PS5
Issue: Not my issue but a friend of mine lost progress after unlocking the Lagoon (I'm assuming that's apart of the Storybook DLC, I don't have it so I'm not sure) and didn't get the materials back

potent breach Dec 13, 2024, 8:24 PM

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PS4
Issue : I lost all my progress since Tiana update more than 103 days of playing please fix the cloud save we can't play a game like this without saving our progress it's a lot of time and work

cobalt coveBOT Dec 13, 2024, 10:32 PM

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Reminder: Please do not repost the same bug report as it will be considered spam under Rule 2 of the server #📄rules If you need to contact Gameloft Support you can do so here: https://gameloft.helpshift.com/hc/en/66-disney-dreamlight-valley/contact-us/

lofty thistle Dec 16, 2024, 11:58 AM

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Platform: Steam (PC)
Issue: Unable to save to the cloud after updating the game this morning. Getting error "Upload Cloud Save to Server #10" repeatedly.

half salmon Dec 19, 2024, 1:49 AM

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Platform: Xbox
Issue: my wife was playing dream light on my Xbox so I gave her my other Xbox so she could play it on her on console but when I sign in her cloud save account, nothing happens. I don’t know how to get her cloud save to show up on her Xbox. I’ve looked everywhere for answers with no avail. Someone please help

burnt niche Dec 19, 2024, 7:43 PM

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Platform: PC xbox gamepass
Issue: I have also been unable to cloud save today. I'm also getting the "Failed to upload Cloud Save to server" message. There was no issue yesterday. Now that I've closed my game to reopen it, I'm getting this message that I can't play without playing offline.

leaden blaze Dec 29, 2024, 8:52 AM

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Cloud save is blank lost everything...switched Xbox accounts

rigid dust Dec 29, 2024, 7:17 PM

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Pc/Steam
Cannot save to cloud. Getting error "Update Cloud Save to Server #10"

errant oyster Dec 29, 2024, 11:42 PM

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PC/switch
I have been playing on switch. Bought a Asus Rog Ally last night and the game and both dlcs again. It will not let me connect my cloud save to transfer over, it is making me start a new game.

sick basin Dec 31, 2024, 6:42 AM

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Platform: Switch
Issue: Second time cloud syncing disconnected, and failing to manually upload. I don't have online so I'm not sure how this affects my game.

plucky socket Jan 3, 2025, 5:48 PM

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Pc/Steam
Same as others: cannot save to cloud. Getting error "Update Cloud Save to Server #10". However, I would like to also tell that I didn't get the issue resolved by changing my device's wifi into smartphone mobile data. More tips for troubleshooting are appreciated.

minor delta Jan 6, 2025, 12:10 AM

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Platform: Switch
Issue: won’t load cloud save. “Cloud Save Conflict Error”. when i press Ok, the same error pops up over and over. i am unable to select anything on the menu because the error keeps popping up. because of this, i can’t unlink my cloud save so i can try to link it to a different platform. 14+ days of gameplay.

shell adder Jan 9, 2025, 11:59 AM

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Platform: Switch
Issue: I've been unable to save since exact time of the update yesterday. Manual attempt to save displays error 'Failed to upload Cloud Save to server'. I've tried rebooting and I tried several times throughout the day. I have noticed that at times when I go in, it falsely says that its synced but then when I do a manual save to cloud, I get error again and then the out of sync recalculates back to yesterday's refresh.

rare wyvern Jan 18, 2025, 10:27 AM

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Platform: Ps5
Issue: This issue just started today I know I have a save file but every other time I start the game up it gives me the new game option instead of continuing option.

And this is never happened before so I don't know if it's something that is a Playstation issue or if it's something that is a Dreamlight Valley issue. But now I have to be very careful when starting up the game because I do not want to have to restart.

idle quarry Jan 24, 2025, 1:52 PM

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platform: XBOX X
Since yesterday afternoon, I have been unable to connect to the cloud save. I have Internet and restarted everything several times and it is still not working.

wispy wigeon Jan 26, 2025, 10:24 PM

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potent breach Feb 7, 2025, 3:02 AM

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Ps4

I'm sorry but i will never play this game again unless you fix the cloud save i lost my data for the second time in the row this month .
Hours and hours of playing and building gone for nothing
What a waste ..

uneven knot Feb 12, 2025, 8:00 AM

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platform: steam
still not fixed….

rigid dust Feb 25, 2025, 5:31 PM

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Pc/Steam
Cannot upload to cloud save

#[Archived] Update 14 - Cloud Saves