[Archived] Update 13 - Scrooge's Shop Issues | Disney Dreamlight Valley | Page 1

final whale Oct 9, 2024, 11:21 AM

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**Please post here if you're having Scrooge's Shop related issues.

Use the format below:**

Issue:
Item Name:
Screenshot/Video:```

final whale Oct 9, 2024, 11:22 AM

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final whale **Please post here if you're having Scrooge's Shop related issues. Use the form...

tender bloom Oct 9, 2024, 9:59 PM

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Platform: PS5
Issue: The curtain sticks straight out of the wall in Scrooge’s store
Item: Golden Curtain Left

hard spindle Oct 9, 2024, 10:17 PM

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Platform: PC / Steam
Issue: I (still) cannot buy this item. No matter where I stand I can't access the activation point to bring it up to buy it. Pretty certain this has been broken since it was introduced in 1.0...
Item Name: Red Drapery
Screenshot/Video:

acoustic pendant Oct 10, 2024, 8:31 AM

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PLAYSTATION
New Curtain displays horizontally and cannot hang in house properly also horizontal 🤦🏻‍♀️

hidden island Oct 10, 2024, 11:48 AM

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PC can't buy from someone elses shop

spiral tartan Oct 10, 2024, 11:49 AM

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Switch:
Having same issue as above. New curtain doesn't display right.

eternal elm Oct 10, 2024, 12:31 PM

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On the xbox platform also the curtains are horizontal. There is also the "new" sofa which is identical to the old one.

tawny trout Oct 10, 2024, 2:05 PM

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Platform: PS5
Issue: Leafy beanbag. Is it supposed to be a unique item, since I can't order more from Scrooge. If yes, could this be changed?

spare venture Oct 10, 2024, 2:10 PM

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Platform: PS5
Issue: Can't order the leafy beanbag from Scrooge

quiet belfry Oct 10, 2024, 2:59 PM

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Platform: I think all
Issue: when visiting other valley, unable to purchase so item in scruge or receiving clothing instead of the furniture piece
Item Name: à lot of the, but I bought a counter and received tangle brown satchell
Tried to buy aquamarine nightstand received error code 6 tried to buy pillar, told me I could not buy more than one.

It look like furniture are mixte with clothing.

Ps5 is lagging a lot, every 15 second as well.

Thanks for your review.

spare umbra Oct 10, 2024, 5:33 PM

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Platform: Nintendo Switch
Issue: furniture is glitching into walls and floors in Scrooges shop

hearty mist Oct 11, 2024, 12:48 AM

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Platform: Steam/PC
Issue: I decided not to buy an item and ended up with the camera against the wall. I could turn the camera in a circle but couldn't move at all. My avatar is to the right of the screenshot.

spare venture Oct 11, 2024, 4:20 AM

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Platform: xbox series s
Issue: multiplayer can’t buy anything on the bottom floor in shop right where they enter the shop. It says when trying to buy something: this item is not available.

stable nova Oct 11, 2024, 8:48 AM

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Platform: PC (Steam)
Issue: Bought the Large Arch Window from Scrooge and then my entire game went black. I tried to click some buttons and ended up seeing that I was trying to buy something, but when exiting that dialogue the screen went black again...
Item Name: Large Arch Window (Other)

spare venture Oct 11, 2024, 10:22 AM

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Platform: PC
Issue: Not getting new items when I clear out clothes sections in store, the new store update.
Screenshot/Video: -

valid fossil Oct 11, 2024, 10:25 AM

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Platform: PC (steam)
Issue: Get this message occasioanally when trying to purchase furniture i have already unlocked, even if I have not attempted to buy it from the store that day (does not happen to every item). and always when attempting to buy clothing that i have unlocked (rather than the usual you can only own 1 of this item message) on multiplayer shops both PC (steam) and Nintendo Switch. Furniture and clothing that is brought is not always disappearing.

quiet belfry Oct 11, 2024, 11:32 AM

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Hi adding screenshot from yesterday

desert mason Oct 11, 2024, 12:28 PM

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PC/Steam
This piece has been impossible to buy ever since I first saw it. It still doesnt work

ocean cipher Oct 11, 2024, 10:14 PM

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Platform: PC/Steam
Issue: Odd seemingly only visual issue - it shows one of either of these over the item, but I'm still able to purchase

cyan crystal Oct 13, 2024, 12:51 AM

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Platform: Xbox PC
Issue: "Gold Curtain - Left" is sideways in the shop and when you place it in your house. It does look normal in collections tab though

candid moth Oct 13, 2024, 10:19 AM

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stable nova **Platform:** PC *(Steam)* **Issue:** Bought the *Large Arch Window* from Scroog...

Platform: PS5
Issue: I had the exact same issue as described with the screen turning black after purchasing some brown slacks. I clicked the back button and I was also now trying to buy another item of clothing, after that dialogue the screen went black again so I quit the game.

faint jackal Oct 13, 2024, 8:13 PM

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Platform: Xbox
Issue: I bought the clothing from the windows (and in store) but it still shows the out of stock sign and nothing replaced it when I left
Item Name: clothing windows
Screenshot/Video:

rn_image_picker_lib_temp_6f8f3cef-e7ff-4c4b-83ff-28332bfda5d5.jpg

foggy portal Oct 13, 2024, 8:19 PM

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My son came from ps5 to my island on switch but in the shop it wont let him buy anything says error 6. Weve both restarted but still wont work

bleak pike Oct 13, 2024, 9:12 PM

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I have merlin following me (hanging out). I went to leave the shop and my character is stuck. Clicking the start or select button does nothing.

quick current Oct 13, 2024, 11:59 PM

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foggy portal My son came from ps5 to my island on switch but in the shop it wont let him buy ...

Same thing but different...i have someone on switch to come get the item they need but it won't let them in it just keeps loading but still won't let them in

proud swallow Oct 14, 2024, 4:54 PM

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desert mason PC/Steam This piece has been impossible to buy ever since I first saw it. It sti...

Platform: PS5
Issue: Same as the one I'm responding to ... cannot buy the red top curtain item since I cannot interact with it

spare venture Oct 14, 2024, 5:54 PM

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Platform: Mac/PC
Issue: The bottom left hand side of my Scoorge Store is no longer selling accessories (ie, hats, hair, shoes etc.) like it was before. I have not purchased all these items but since the latest update, I have not been getting accessories as described above, I have been getting furniture.
I understand from the latest patch notes that empty slots, where items have already been purchased, will be replaced with furniture. I am clear on this and understand how it should work. That being said, there is NO reason as to why the items are showing as furniture when I have not completed the accessories collection. I have only seen furniture in this section of my Scrooge Store since the update. This is NOT working as it should.
picture for visual location explanation

dreamy helm Oct 14, 2024, 5:55 PM

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Platform: switch
Issue: furniture showing on accessory bar. I have purposefully not purchased 2 accessories on the accessory bar (2 sets of gloves). Since the update, i have only had furniture available. We are on day 5 and my gloves have never appeared, despite my understanding that the clothing side of Scrooge's should prioritize clothing over furniture until there is no longer clothing to be purchased in the windows, on the platform or on the accessory bar.

latent zinc Oct 14, 2024, 6:54 PM

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Platform doesn't matter Pics say it all

proud swallow Oct 15, 2024, 1:39 PM

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Platform: PS5
Issue: Receiving an error "Purchase failed because of item availability error. (Error Code: 6)" when attempting to purchase some (but not all) clothing and furniture items in a multiplayer game hosted by an account using Apple Arcade.

(Please disregard the "Disconnected" message as it is unrelated; the purchase error occurred multiple times prior to the server being disconnected here accidentally by the other player when their iPhone screen locked/closed while hosting the multiplayer game.)

Further information added per request:

The guest attempted to purchase the item prior to the host interacting with the item at all
The host was able to buy the item after the guest received this error message while the guest was still in the game
After the host purchased the item, the item still appeared in the store for the guest (still in the host's game), and the guest received the same error code

tawny trout Oct 15, 2024, 6:31 PM

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Platform: PS5
Issue: Error code 6, unable to buy in multiplayer

empty temple Oct 15, 2024, 10:37 PM

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Store was like this when I entered

cyan crystal Oct 16, 2024, 3:44 AM

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Platform: Xbox PC
Issue: These two couches are exactly the same, but in the catalog twice. One is labeled "Tufted sofa" while the other is labeled "tufted green couch".

pliant harness Oct 16, 2024, 6:15 AM

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Platform: PC -Steam
Issue: It have a black strip between his twos items.
Items names: provincial window and gold plaque

proven warren Oct 16, 2024, 6:55 PM

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Platform: PC
Issue: Items are available in Scrooge’s store in other Valleys but I cannot buy them? This has happened on four different occassions and I’ve been after this item for ages 😭
Item Name: Pink Toadstools
Screenshot/Video:

proud swallow Oct 17, 2024, 1:47 AM

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Platform: PS5
Issue: The "Hanging Brasero" furniture goes through the floor.

sterile shuttle Oct 17, 2024, 4:14 PM

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Platform: PC
Issue: Since the update, Scrooge no longer sells accessories. I have not purchased them all, and yet all I'm seeing is furniture in these slots.
Screenshot:

prime dune Oct 18, 2024, 11:38 AM

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Platform: PC
Issue: Went to buy something from the ground floor furniture square, then afterwards the screen went black - I clicked and it hopped me along to the next item. I wanted to buy it anyway so I did, and again the transition stuck on a black screen. I clicked again, and it hopped me to the next item - I said no thanks to exit out, but it hopped me to the next one, I said no again and it hopped me back to the last item. I did this a few times and it refused to exit me out of the purchase screen. I ended up buying both remaining items to try and get me out of it, but then it was just the black screen. I had to force-close the game (luckily the game registered I had purchased the items and no progress had been set back) and it appears to have resolved itself.

spare venture Oct 18, 2024, 12:18 PM

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Platform: PC/Mac
Issue: Photo explains itself. This appears when asking to order from Scrooge.
"DoorWithWall"...

sleek laurel Oct 18, 2024, 9:04 PM

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Platform: PC/Mac / Steam
Issue: Items cannot be purchased from other players' Scrooge Stores. Gives an inventory error. Has happened everyday since the Timon and Pumba update

pliant harness Oct 18, 2024, 10:30 PM

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Platform: PC-Steam
Issue: The curtain fuse with the wall.
Item name: golden curtain - middle

rocky cedar Oct 18, 2024, 11:32 PM

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prime dune Platform: PC Issue: Went to buy something from the ground floor furniture square...

Same here - I have a PS5

rocky cedar Oct 19, 2024, 2:05 AM

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Anyone know what’s going on with DLV by any chance? Ever since the update the lag is extremely bad, it’s freezing something fierce and trying to buy from Scrooge’s shop ends up giving me a black screen. I have to get out and close the game constantly.. just wondering.. thanks 😊

dull summit Oct 19, 2024, 2:35 PM

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Paltform: Mac (but I assume all?)
Issue: Scrooge is scamming me 🤣
Item(s): a supposedly new item popped up today - the tufted green couch for 3,2,00 coins. It looked identical one I owned - checked my inventory, and the coloring looked a little different and the other one was named tufted green sofa for 4,000 coins so I bought it. Um, no. They are the same thing, other than the couch has a nice improvement to the object size to make it fit tighter with less empty space on the surrounding grid. Could this not be an update to the existing object rather than a confusingly similarly named and nearly identical item?

glass basin Oct 20, 2024, 12:33 PM

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Platform: switch
Issue: error to buy items on a freinds island shop

rn_image_picker_lib_temp_0827970d-550f-451f-a6e6-17876fe535a0.jpg

swift palm Oct 20, 2024, 8:39 PM

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Platform: Xbox Series S
Issue: I can't, for the life of me, find the Monster Mug Rack in Scrooge's catalog. I own it, but I can't order more. This has happened with other items as well.

coarse turtle Oct 21, 2024, 3:41 PM

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Platform: Xbox Series S, Gamepass
Issue: I entered Scrooge's shop and it took me to this strange room view. Audio still played, NPCs still moved around. I could rotate the camera and open the menu, but could not move my character or exit the shop. I had to close out of the game completely.

paper edge Oct 23, 2024, 4:13 PM

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Platform: Steam / PC
Issue: Wallpaper (Black Raised-Panel Wall) is invisible from the front.

verbal totem Oct 23, 2024, 4:55 PM

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Platform: Steam/PC
Issue: Scrooge's store is completely bugged out

misty garden Oct 23, 2024, 5:43 PM

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#1293533873032003664 message
This! ☝️ Playstation 5, and
sometimes, if I find/get a new item from pouches, the game didn’t register it properly and I‘m not able to buy more from Scrooge or see the item/furniture in my collection.

rose ore Oct 25, 2024, 2:17 PM

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Playstation 5
Getting error messages when trying to purchase in a friend's store. Two different messages. One is error code 6. The other is unavailable to purchase.

shut dove Oct 27, 2024, 12:12 AM

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Platform: xbox series x / pc [tried both platforms]
Issue: can't buy an item, its looks to be out of range in the shop.
Item Name: can't reach it to see the item name it looks like a red polka dot curtain with gold trim.
Screenshot/Video:

tender cedar Oct 27, 2024, 10:51 PM

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Platform: ps5
Issue: ever since this update, it feels like everything is just the same things in my shop every day. I haven’t seen much new at all. Kinda feels like the shop rotation was broken or maybe my game is just unlucky

misty ibex Oct 28, 2024, 3:54 AM

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Platform: Steam
Issue: The wall in Scrooge’s store is missing, and now I have a portal to the void.
It might be an adjacent item causing this, but I don’t know.

wheat pawn Oct 29, 2024, 1:32 AM

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Platform: Xbox One
Issue: Since the update, I've been unable to purchase clothing items and accessories because everything is furniture. Before the update, nothing appeared in the windows so I've been unable to buy dresses and costumes for at least a month (either August to now or September to now), but now I definitely can't because the only thing that shows up in the windows is furniture, same goes for the accessories counter and the clothing platform.

sharp mica Oct 29, 2024, 5:37 AM

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Platform:Switch
Issue: Scrooge no longer has clothing items, unable to order clothes from him as well.

ionic hollow Oct 29, 2024, 11:14 PM

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something's playing hide and seek with me. i just don't know where it could be. IttoThink

upbeat fulcrum Oct 30, 2024, 4:02 AM

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Platform: Switch
Issue: Golden Curtain - Left wall decor is coming off the wall parallel to the floor
Item Name: Golden Curtain - Left
Screenshot/Video:

pliant harness Oct 30, 2024, 8:52 AM

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Platform: PC-Steam
Issue: The curtain fuse with the wall.
Item name: golden curtain - right

pliant harness Oct 31, 2024, 8:07 AM

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Platform: PC-Steam
Issue: The ropes of the chandelier are disappear.
Item name: rustic chandelier

long remnant Oct 31, 2024, 4:45 PM

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Platform: pc (xbox app)
Issue: I got stuck in the void and had to restart the game after walking into scrooges shop

atomic tangle Nov 2, 2024, 1:36 PM

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PC/xBox
Can't purchase this item. This is second time when it is my shop, and can't purchase that.

glad geyser Nov 6, 2024, 6:44 AM

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Platform: PC (Steam)
Issue:

This was a new one. My camera is stuck on the ceiling. I can move the canera...ish, but not my character. I tried going into my wardrobe to see if the new camera angle would reset it, but, alas, it refused to open, and I lost camera control as well, so I had to force close the game.

pliant harness Nov 6, 2024, 8:11 AM

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Platform: PC-Steam
Issue: The sink and mirror fuse with the wall.
Item name: sink and mirror

pliant harness Nov 6, 2024, 9:30 AM

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Platform: PC-Steam
Issue: The hanging brasero disappear in the floor.
Item name: hanging brasero

rustic cave Nov 7, 2024, 1:47 PM

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Platform: PC Steam Issue: I went to a friends store which is a often thing for us today I went to theirs to buy some furniture it taking my money but still showing I went back to mine to find out I had been charge with completely different items I did not want. I'm really annoyed and disappointed for it as I have work hard for my gold for it to be taken and put to something I did Not want ! 😡

paper wagon Nov 7, 2024, 5:32 PM

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Platform: PC (Steam)
Issue: Some players who visit my valley to purchase from Scrooge get a purchase error. Doesn't seem to apply to certain regions (e.g. Some players overseas have been able to purchase just fine while some others from the same location got an error. Nothing done has resolved it).

rotund heath Nov 11, 2024, 7:51 AM

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Platform: PC
Issue: Several items in the store give me "error code: 6" while trying to purchase items in Co-Op. The Co-Op player has not purchased any item at Scrooge's for the day, so its not simply sold out on one end and not the other.

pine ibex Nov 11, 2024, 2:44 PM

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Platform: Switch
Issue: unreachable item
Item name: high curtain?

long wedge Nov 11, 2024, 7:22 PM

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Platform: Switch
Issue: can't obtain items after quest is done.
My question is will we get a chance to get these items? Even if the quest are already done.
Item names: Jungle vines and inauguration ribbon

potent yacht Nov 13, 2024, 9:12 AM

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Platform: PC (apple arcade)
Issues: the flooring and wallpaper section is never appeared on my game
Item name: flooring and wallpaper

twilit fractal Nov 15, 2024, 11:46 PM

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Platform: Switch
Issue: The Leafy Beanbag isn't showing up in Scrooge's shop

spare venture Nov 17, 2024, 10:37 PM

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Platform: xbox series s.
Issue: payment failed, item not available. When multiplayer want to buy something in my scrooge store . After we enter together the store. When im already in the store multiplayer can buy anything.

#[Archived] Update 13 - Scrooge's Shop Issues