#[Archived] Update 13 - Moonstones Issues

1 messages · Page 1 of 1 (latest)

native oriole
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**Please post here if you're having issues with Moonstones-related purchases.

Use the format below:**

Issue:```
visual dagger
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Platform: Epic Issue: New bundle cost 0€ and cant be bought

potent ridge
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Same! Like wow that would be nice

boreal vector
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My game will not accept any form of payment when I try to buy the seasonal giant moonstone pack, and tells me I do not have enough money in the bank. I have £400 in one bank and £50 in the other so I can aford it. Please fix it.

versed flare
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Platform: PC
Purchased seasonal moonstone bundle. Received all outfit items except witchy hat. It is no where in inventory nor did it pop up as a new item acquired like the rest of the bundle. Restart nor waiting several hours has fixed it.

fresh cradle
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Platform: PC
Purchased gold edition bundle. I only received 10k and not 15k as indicated in the ad ?

quaint pond
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Platform: Xbox PC
Issue: unable to purchase the new seasonal moonstone bundle. Just puts me in a black screen that seems to be waiting to connect to the payment screen but for some reason is unable to. Tried multiple times and failed to actually go through to the payment screen