#[Archived] Update 13 - Graphics & Visuals
1 messages · Page 1 of 1 (latest)
Platform: PS5
Issue: The entire universe freezes a bit whenever the game autosave. Is rather annoying because it pauses my character's movements as well.
Platform : Ps5
Issue : freezes every 30 sec is realy annoying
Platform: PC
lagging every 5 seconds and when i try to build the candy way from the quest of venelope the view jumps under the map and only when i close the build mode its gone. when i try to add another part of the path same thing before... jumping under the map
Platform:PS5
Issue: Frequent stuttering and framerate drops
Platform: PS5
Issue: Stuttering when the characters move or chat
Platform: PS5 Issue: lag and stuttering when moving or basicly using any royal tool. Started today after update
platform: PC issue: can't change the offset time of day to day or night i've tried everything
Platform: PS5
Issue: game freezes every 30 seconds or so, pausing character movements as well
Platform: ps5
Issue: lagging and stuttering every 30 seconds
Platform: PS4
Issue: frequent freezing, lagging, stuttering
Platform: PS5
Issue: constant freezing and lagging
platform: ps5
issue: frequent freezing/stuttering whether i'm gliding or not
Platform: PS5
Issue: game frame rate consistently drops and freezes whenever the player begins to move. pretty unplayable
Platform - PS5
Issue - Frame Rate has been horrible since the update, going into the realm it was freezing for a few seconds every 30 seconds
In my valley is now the same issue
and we still don't have stars in our skies
platform: PC
issue: severe FPS drop, it feels like 20 fps or maybe 30 at a push. jittery enough it's triggering my motion sickness :(
Platform: PS5
Freezes around every 30 seconds for 2 seconds or up to 20 seconds at a time! Never had this issue before. Makes the game pretty much unplayable.
Platform: ps5
Issue: freezes every 30 seconds. I’ve never had lagging-issues or similar before. Started after the update.
Platform: PC-Steam
Issue: The hook of Maui scare me during I was mining.
Same for me, and PS4 Platform too
Platform : Ps5
Issue : freezes/stutters every 30 sec or so. Also once again, lighting at night doesn’t work on all buildings or light up items as intended at times.
Pc/Steam
Visually busted
PC Steam
Issue: new seasonal costume which tied with moonstones bundle clips into each other and makes the look unacceptable.
Platform: PC
Issue: Clouds look a lot more pixelated than previously.
Platform: PS5 Same issue and report
Platform: Steam PC
Issue: The clouds overall are weird looking. They're super pixelated, cut up in some parts, and are shaded basically black when a storm is happening.
Platform: Xbox series x
Issue: the jackets usually fit over the avatars without any issues regardless of gender appearance , however the punk princess jacket clips when equipped to a male-appearing avatar
Screenshot/Video:
Platform PC:
Issue: Black clouds.Looks cool, but don't think that is how they are ment to be
Platform: Nintendo Switch
Issue: All of my lights outside are off despite using the "Offset Time of Day" function. Toggling light settings to day then night would usually get them to turn on, but it's not working at all now.
Platform: PC
Issue: This isn't how curtains usually work. It's going horizontal when it's not supposed to. (Golden Curtain - Left). It did this in the store, in the store's preview (when purchasing) and when putting it down in furniture mode.
platform: ps5
issue: game freezes every minute or so
Pc ....
Very strange curtains.....
Platform:PS5
Issue: Frequent stuttering/freezing and framerate drops
Platform: PC
Issue: Relax quest from Pumba- I sit in all three relax places and it only recognizes one. I’ve tried multiple times and saved and reloaded the game but only the river hammock works
Platform: PS5
Issue: same freezes from time to time near every 1min
I try to use the QR code for pictures I take and I get this access denied screen on my phone. Yes, I restarted my phone and it’s not my phone issue.
Platform: PC.
Problems with v-sync. Started happening after the update. If turned on the game stutters and freezes and my character will walk in slow motion. When turned off however I experience massive screen tearing, which also makes the game unplayable. The only fix I have found so far is have v-sync on and turn down all graphics to the lowest possible settings. And even then it is still a little laggy.
Platform : Ps5
Issu : It's supposed to light up in the night, all the lamps and my bag too are off
Platform: Steam
Issue: I selected to turn the red dot off on furniture and clothing collections, but it's still there. And when I go to the collection to try to see the new items so it goes away, it doesn't go away.
Platform: PC / Steam
Issue: I bought the elementle Fire Stone from Frozen at Scrooge and after that my Game was the Game turned all black, but I was still in the Game
Platform: PC/Steam Issue: Lights not working. Normally I can work around this by changing the offset time of day a few hours and back again. But nothing is making them cut on now...
Pc/Steam
Suddenly most of my stuff disappeared in the Sunlight Plateau when I came from eternity isle? Latter picture shows how it is. I've heard of someone getting this glitch in both Plaza and Meadow, couldn't get their things back by restarting and had to redo all the work in both their biomes.
Platform: Microsoft Store PC
Issue: The game gets super laggy when raining. Reducing the graphics quality isn't helping. The lagging got way worse in Eternity Isle.
Platform: PS5
Issue: really bad stuttering/lagging and freezing. Unplayable
Platform: PS5
Issue: Freezes constantly every 10 seconds or so
PS5 - soooo laggy to the point it freezes, and the lights in buildings and lamps are not coming on at all!
Platform: Pc
Issue: ghost backpack
Doesn’t light up at night
PS5 - acting laggy when just playing the game. Does a lag about every 1-2 minutes.
Xbox game pass
It's never dark enough for the lights or glow baby back to switch on. Local time is past 8pm and I've tried offsetting lighting but it stays either bright like daytime or stuck at mostly sunset. Moved toggle hour by hour
Platform: PS5
Issue: The Red Dot of Newness won't go away on the event tab. Also whenever I access the collections tab it drops me off in the middle of the menu and not up at the top.
Platform: Switch
Issue: when I play at night, the lights (indoors and outdoors) stop working. You can see the fireflies and motes around them, indicating they're on, but the don't glow. This applies to the Luminous Lillies, as well.
Platform: Xbox series S
Issue: Lights not working at night at all
Platform: PS5
Issue: something’s wrong with the frame rate, it keeps dropping at least once every 60 seconds, the game lags and then pauses for a couple of seconds and then resumes. This is happening continuously. Closed/reopened the game a few times but the issue is persisting.
Switch/PC:
This is STILL an issue & not being addressed. Its been like this since the game was out. Please fix. Grass clips through any pond thing. Even other furniture that has ponds like the Lion King ones, tubs, etc
PS5
Lights don’t work at night anymore. The Mickey ghost lounge fly doesn’t glow at night at times when it’s supposed to.
Platform: Windows PC (Steam)
Issue: Checker Board has a red appearance.
Screenshot/Video:
Plattform: PC
The yellow Crocodile always goes vertical if its see me https://prnt.sc/T_WBsGd6iN0q
Platform: Switch
Issue: none of the items that should be turning on at night are lighting up. Unable to enjoy my pumpkins and Halloween ambience. Fix asap please
Platform: Switch
The background of the valley is no longer rendering unless you're very close to it, leading to a ton of pop-in. This is so disappointing as it heavily prohibits me from taking any decent snaps if the majority of the background is invisible. Please fix this
Platform: Switch
Issue: Lights and houses don’t light up at night, also the hue in de valley stays light while it’s night time
Came here to report this same issue but I am on platform: PS5. None of my nighttime lights work, actually has not worked since the August update either, I assumed it would be fixed by now.
Platform ps5
Issue : game freezes every few mins. Have to turn on all night lights manually
Steam/PC
Issue the "left golden curtain" is sticking out from the wall in Scrooge's shop.
Platform: PC-Steam
Issue: In the DLC, the grass chill in the air.
Platform: PC-Steam
Issue: Sometime, all my lighting objects don't illuminate in the night in all the biomes (excluding DLC); pumpkings, belvederes, etc. Sometime all work again when I leave the basic game to go to the DLC and come back in the basic game or when I quit the game and go back. Other time the light stay off whatever I done.
Platform: Steam/PC
Issue: When I went inside Remy's, Scrooge's, and Daisy's shops, it was showing the rainy weather from outside with dim lights on the insides of the buildings. I resolved it by restarting the game.
Platform: Xbox PC
Issue: This is what the screen looks like when cooking on "Iron Cooking Stove". (Mulan)
Platform: PC-Steam
Issue: The loungefly mickey BOO! don't glow in the dark.
Platform: PS5
Issue: I just added Timon to the valley and he came as a narwhal.
Platform: ps5
Issue: avatar skin looks pointy
Screenshot/Video:
Plattform: PS5 and PC
Issue: In the evening the lights don't light up. If you restart the game it works again. If you go into a building or travel to another island then all the lights stop working.
I have not been able to play for a couple months because of this, it is making me so sick
Platform: PC/Steam
Issue: Lagging and freezing. Duties/duties rewards - very long loading. Sometimes characters are "invisible", when I come around it says hellooo or something like that and nobody's here
But I can talk to "IT", lol.
Platform: PC/Epic
Issue: The Black Raised Panel Wall is completely see-through
Screenshot:
Platform: PS5
Issue: The windows in Tiana’s Palace are missing.
Ps5 things still spawning in Gazebo which I thought was patched 🫣
Platform PC Issue: Gold Curtain Left is not vertical but horizontal
Please, if you're going to make new chairs/seating, don't make them the same shape & color of already existing chairs.. The new "Tufted Sofa and Tufted Chair" are the exact same as the beauty and beast set.. not to mention the beauty and the beast set don't even match the lime green color as they do in the furniture mode thumbnails.
Also, if they're gonna have different grids, at that point, just give it the same smaller grid so its fair 😭
Platform: PC-Steam
Issue: The windows in the Tiana's palace have some glitchs.
Platform: PC/Setam
Issue: Stormy sky is too dark and crazy pixelated
Platform Switch
Issue 1 golden curtain hangs horizontally
Issue 2 graphics and sound are not synched when opening pouches or chests given from dreamsnaps
Issue 3 lights and illuminated items randomly turn off during evening play
Platform: PC/Steam
Issue: It's raining but the sky texture is sunny
PlayStation walked into Daisys and my glove glitched. Walked out and it stayed like it 🤦🏻♀️😂
Platform: Xbox series S
Issues: (1) My forgotten has been shaking her head all day. Every time I look at her she’s head bobbing like crazy.
(2) Every menu change there’s a frozen moment where my game might crash. A few times it has.
(3) A few times I’ve tried to initiate conversations and my screen freezes with no option but to close game and reload.
Platform: PC-Steam
Issue: The base of the high snowy fir stay green in the snow. I can cancel it, place a new one, the base become white. But at the moment I reloaded the map; enter in a house and leave, go to the DLC and come back or leave the game et return the base became green again.
Platform: PC-Steam
Issue: The texture of the clouds is pixelated in white and in black during the storm.
Can't place objects centrally within the screen window, it starts at the right side and i can't get anything placed in the middle of the screen.
Platform: Steam
Lights do not come on automatically at night, nor with the offset time of day. If they do, they will usually turn off again if you go in and out of the store.
Platform: PC, STEAM
Issue: Clouds looking rather pixleated and black when a storm is happning, not changed my graphics at all rather annoying.
Screenshot/Video:
xbox
Severe lag and lights still not turning on
Platform: Switch
Issue: Lagging/ freezing, pixelated shadows and clouds, background not renders when near, unable to get QR code images.
.
Issue: fishing graphic showing up inside house
Screenshot/Video:
Platform: PS5
Issue: center point in buildings is showing up inside the houses main houses and villagers as well
Platform: PC/Steam
Issue: Tiana's Palace walls by door has holes
every body type except the first body type causes the outfit to clip into itself at different points
Platform: PS4 & PS5
The stars don't appear in the night sky, only the constellations. During all parts of the day, there's an unintended gradient and unevenness in the colours of the skybox. Clouds have low definition.
Platform: PC/Steam
Issue: Jafar has a floating tool above the table. + Black void on the wall behind him.
Platform: PS4
Issue: Lights don’t turn on at night and the new glow in the dark backpack does not glow!
Hide red dots is still visible. Saving to the cloud isn't syncing, doing this manually.
This is #switch
Thanks and gratitude for any advice of an update.
ps5
black clouds 10/14/24
Pc/Steam
I suppose these items on the pedestals in Jack's house are supposed to be on top of the pedestals
Platform : Ps5
Issue : my door looks weird, it's not supposed to be like that
Platform: Nintendo Switch
Issue: After exiting Scrooge’s store, all exterior lights are off despite using the "Offset Time of Day" function. For a while, setting the time a few hours back to daylight and then to night would reset the lights, but now even that doesn’t work. Can’t post a screen shot because the QR code no longer works.
The game is almost completely unplayable on Steam Deck now. It started with the Tiana update & got worse with the lion king update. It's super choppy walking around, dialog is slow, and it took over 2 minutes to load the event and shop pages. It used to run really well. When exiting a building, it takes over a minute to load that building back in, and sometimes other furniture around it too. Restarting does not help.
ps5
cant post dreamsnaps (no touch of magic interference) sub it key never shows up nor works*****EDIT resetting all settings to default fixed this
Xbox - please fix the issue with the lights not turning on when you change the time of day to night, the back pack won't even glow 😭
Platform: PC-Steam
Issue: The texture of the rug fuse with the baskets.
Items names: Agrabah market pottery stand, lion-patterned rug and shallow yellow basket
Uh the wings are all types of messy
Platform: PS5
Issue: Lights don't turn on at night time. If I toggle the day/night "switch" most do turn on, except the Artisan Firefly Lamppost. Those remain unlit.
It also looks "lighter" at night, like the sky refuses to become a night sky.
Platform: PC (Steam)
Issue: All the storm clouds are pitch black (even the Mickey cloud)... It looks kinda cool, but I don't believe this is on purpose.
Platform: PC Steam
Issue: There seems to be a random wall in the middle of chef remys lol I can walk through it so its not in the way or anything but its, interesting to say the least
Platform: PC/Xbox gamepass
Issue: When going through some areas (for example Frosted Highs, among others) there are huge FPS drops that I didn't experienced before the update
Platform: xbox pc
Idk why my game looks like this? The ground is reflecting at its really dark
Platform: Xbox Series X
Issue: a random worktop keeps spawning in my shop, the restaurant, on a scramblecoins board etc.
Unsure if this is the best channel - but lights are constantly turning off. I have to run around and turn on all my pumpkins and lanters everytime i play if I want them to be lit. Can we fix this
Platform: PC via Xbox app
Issue: nothing pressing but it happens frequently when gardening, random plots of whatever is planted having been watered shows dry (it’s watered and grows fine so this is more a visual glitch than anything)
Platform: PS5
Issue: weird texture glitch on lady Tremaine’s house in the evening and night lighting
Platforms: Xbox Gamepass & Steam PC
Characters running in slow motion and lagging.
PC

Gliding Visuals
Platform: Xbox Series X
Issue: Laying pathing down underneath a house, turns the camera under the map and I can’t do anything. Can exit out of it fine but keeps repeating. I’ve found it only does this when it’s being placed down under a house, it doesn’t do it when there is no house there (haven’t tested all houses, only 2 in the forest)
Platform: Xbox Series X
Issue: Ever since the new update the textures of items have been a much lower quality
Platform: Steam/PC
Issue: Starpath Jacket Clips on Male avatar + Pants that go over the shoes also clip
Screenshot/Video:
Platform: Nintendo Switch
Issue: The Loungfly ghost mickey backpack stops glowing in the dark after fast travel and/or leaving any building
Platform: Steam
Issue: odd time hourglass situation? I noticed this int he realms I wasn't sure if it was a issue with the game or a feature, but I caught a couple spots it happened.. its always in these same spots I notice this glowing hourglass when I'm looking for glimmers. I can get more pictures of spots I've seen when my glimmers reset otherwise I can't find them unless I can search for treasures.
Platform: PC
Issue: The Forgotten’s head keeps shaking sporatically.
Video:
PC
I’m having issues with my refresh rate setting saving. My game is screen tearing a lot and I’m trying to adjust settings but it won’t save them?
Platform: PC
Issue: Even though the black cat is super cute there, the top of the new Cozy Halloween Cottage is showing up on the main staircase in the Plaza. 😂
Platform: PC Steam
Issue: Clipping in the sky?
Platform: Switch
Issue: I think this is more a mapping glitch than a problem with Anna herself, but somehow when I went to fish, Anna showed up on the water just in front of me, and then on this rock. She could walk around a bit back and forth on top of the rock. I eventually got her down by fishing next to the rock face so she poofed over there.
Platform: PlayStation 5
Issue: Since the last update, there have been performance problems. If you are in the normal valley and, for example, stand in the forest and look towards the plaza, the fps drops. It doesn't matter where you are, as soon as you look towards the plaza, it always happens. It's not just me, it's also the case with my friends who play on PS5.
The ghosts of sushi past has come to inhabit my flooring.
Platform: PC
Issue: Rapidly gain walking speed and Unity crashes after a certain speed has been achieved. The visual isn't the only thing affected since the player character also moves faster, althought not shown in the presented video since the longer video I have is too big to upload to discord.
Platform: Xbox series X
Issue: whenever I play Scramblecoin with any villager inside my house this happens. I cannot move around or leave the house. I have to save and fully exit the game to be able to move my character in any way.
Platform: Steam/Windows
Issue: Light
Description: You need to do something about how white objects are illuminated. Like here, the microwave and table are barely visible on white background and are also blinding bright.
platform: steam issue: this random window popping up in the middle of buildings, i only checked three but its reasonable to assume it has popped up in more, i have no idea how or why its there as it has not been there previously, i have not tried restarting
Platform: PS5
Issue: Pins on the Punky Vest have layering/clipping issues
I don't know if this is a bug? But in the preview image the mountain has a castle wall, which looks really cool. But in reality it doesn't have one. I'm a bit disappointed and confused.
Platform- steam
Issue- I don't think the gators are supposed to clip into the floor like they're trying to go into the backrooms (joking but still)
Platform: Switch
Issue: Vanellope is once again invisible. And talking to her doesn't fix it, restarting doesn't fix it. She's just a creepy giggling ghost, and I hate every second of it.
Theirs a purchase error #12 when you tried purchasing the villains decorations set
platform: ps5
issue: still no stars in the sky at night
pc/steam. Golden curtain left is trying to t-pose
Platform: Xbox One
Issue: FPS drops when harvesting/watering crops and moving.
Platform: Nintendo Switch
Issue: Still no improved accessibility via increased size options for text on screen? For those of us who play exclusively on Nintendo, on the actual Switch screen, it has become impossible to read any of the menus, dialogues, and especially recipes. My eyesight not even all that bad but I still have to play under a magnifier or use my phone camera to read 90% of the game 🧐😕😱😥 I thought this AZ mentioned a year or so ago as a known issue with a scheduled fix, something about a +/- feature in Graphics menu...?
PLEASE!?!? 👀
Not sure if this counts as a visual bug, but the castle walls being absent in day and light mode is very confusing, especially when they are there in the shop promo image. For the amount of moonstones it costs to purchase the item [1,740 moonstones], I feel like it should look the way it is being advertised...
pic 1. featured page promo
pic 2. night mode
pic 3. day mode
All:
Please fix Chernabogs display. It looks wayyy better with the castle.
Platform: PC
Issue: The Golden Curtain - Left appears horizontal on the wall rather the vertical.
Photo:
PC
Merlin's fishing rod is always there when he is sitting in Tianas place. Not sure about Remys spot since Merlin hasnt been there since Tianas food came to the valley lol!

Platform: PC/Steam
Issue: Lights outside do not turn on regardless of time of day. Offsetting time of day and setting it back used to work, but it no longer does.
Platform: PC/Steam
Issue: The wallpaper called "Black Raised-Panel Wall" when placed is entirely black like the void, it doesn't show up like a normal wallpaper.
Platform: PC
Issue: The lamps turns off after entering Scrooge shop(I haven’t tested other houses and stuff) and I have to “turn them off” and then on again but with how many lights I have it’s super inconvenient.(I hope this counts as a visual/graphics thing)
Xbox:
issue: I’m at Remy’s on eternity isle and Vanellope is invisible
Platform : Ps5
Issue : the light does not reflect correctly on the walls
The windows on the interior of Tiana's Palace are broken. They just displayed black voids instead of the white windows.
The first image is mine taken in game in a second is from a YouTube video.
Platform: PS5
Issue: Golden Curtain - Left is getting anchored to walls instead of the ceiling so it goes horizontal instead of vertical. It was the same glitch when I bought it from Scrooge’s shop. The Right and Center golden curtains are normal.
Hi !
I am a analyst in QA!
I have see lot of visual issue on xbox X !
Ariel ans Ursula can clip through the ledge of pond !
Sometime the user can't use the item on the inventory ! ( I need to close my application and restarted the application )
Your game is amazing!!!!
Platform: Steam
Issue: Coat from new star path clips through different male body types
Platform: Switch
Issue: The game seems very buggy and glitchy ever since the past few updates. The mechanics just seem off. The graphics seem a bit off too.
Platform: gamepass PC
Issue: This curtain is doing something strange 😂
Switch:
I don't know about other systems. But for Switch if I'm playing & I just tap the power button to put in sleep mode & come back a few hours later, the time of day graphics & sounds are really messed up. Regardless of where I have my offset time of day. Doesn't matter if its set at +0, +7, +11,-5, -12 whatever it doesn't matter. If it dark when I put my Switch on sleep mode, whatever time I come back its still dark outside but the day time noises play. If I move he offset time of day, it will be day time outside but the night time noises play. Please fix it it's driving ne crazy 😭 anytime the Switch enters sleep mode the day/night graphics don't change but the noises do
I can’t remove this one shard at all. It’s stuck in a pile of sand right before Gaston. I can get up to it but it won’t let me remove it at all.
Platform: PC-Steam
Issue: My hanging braziers don't produce flame like the one in the Jafar's palace and they don't have button to active them.
Platform: PC-Steam
Issue: The ropes of the rustic chandelier disappear.
Platform: Switch
Issue: the lights and nighttime glow on items go away once I enter my house or furniture mode when it's still nighttime. I miss having my valley light up at night. Examples, the jack o lanterns don't stay lit, the glow flowers don't glow, etc. My cauldron also doesn't have the green glow like it shows in the item picture. Please fix!
Platform: switch
Issue: boat in the wild tangle is still black & white after completing the story
platform: pc
issue: vanellope is invisible lol
Platform: Nintendo Switch
Issue: Fishing rod appears at tables in Tiana’s Palace
platform: ps5
issue: clouds in the sky turn black during storms and do not connect correctly during any part of the day
platform: PS5
there's no stars in the sky at night. Only the constellations.
Please add the stars back in the sky that have been missing for about 2 years now.
Platform: Switch
Issue: So I’m glitter farming my realms rn and I noticed this in Monster’s realm. Is this a glitch or something else?
Screenshot:
Platform: PC
Issue: After purchasing the Lady and the Tramp house skin and placing it in the village (as a reskin of my main house, rather than a separate building), the roof appeared in the middle of the staircase. I can walk through it so it's not blocking the way. (The house is elsewhere, so it's not stuck inside the staircase, this is a separate ghost-roof)
Platform: Windows PC
Issue: Invisible Vanellope
Screenshot/Video:
Platform: Windows PC
Issue: Studdering ONLY IN ETERNITY ISLE
Hard to tell in a video but more visible while flying (watch hair and wings)
Just noticed this place here in Eternity Isle... There's quite a bit of a crack if you rotate around. Platform: PC
A hole in the landscaping you might want to remedy some time...
Platform: Windows PC
Issue: The lights don't turn on during night time and I need to double tap them for them to turn on
Platform: Steam - PC
Issue: The graphic settings doesn't save. Every time the game is booted, it goes to default of ultra high and Fullscreen. It did not do this before.
Platform: Windows PC
Issue: Black Raised Panel Walls are not appearing the correct way.
Screenshot/Video:
Platform: PC
Issue: Wings not displaying properly, even if equiped as currently used glider. Animation still plays correctly
Screenshot: (Little hard to capture, but still floating with no wings visible)
Platform: Windows PC
Issue: "Monster Eye Stalks" hat is not animated anymore and is static.
Screenshot/Video:
Platform: MacOS
Issue: Meadow Reeds hover above water rather than sitting in the water like the other reeds do
Platform: Switch Issue: Display bugged when heading into a Scramblecoin game with Puumba. Ended up with this, only being able to see the distant board with a background of (rather pretty) gaseous clouds, but still with the regular, non-scramblecoin map/tool/etc. buttons and no way to get out of it.