**Please post here if you're having issues related to DreamSnaps.
Use the format below:**
Issue:
Screenshot/Video:```#[Archived] Update 13 - DreamSnaps Issues
patent bramble
humble patio
Platform: Switch
Issue: My votes are not going through. Error message says “some of the votes could not be registered due to errors while processing pictures”. I voted for so many people this morning and none of them went through. 😦
Screenshot:
deft tide
Switch scan Qr code comes back with this
unborn dew
Platform: Xbox/switch
Issue: says my dreamsnap wasn't submitted for the challenge 2weeks ago, but I know it was..
Screenshot/video:
mint canopy
Platform: Switch
Issue: My QR code for photos doesn’t work.
robust mason
Platform: Switch
Issue: QR code not working to save images. Same issue as noted above
gleaming schooner
Platform: Switch
Issue: same as above. Have to use the roundabout qr code from the Switch album
dire scarab
System: PC/steam
Issue: tried to submit a entry but got a message a custom item was in the image when I haven't used any. It happens when Daisy shop in the frame
peak pollen
Platform: PS5
Issue: No longer able to submit a DreamSnap since the update. The triangle symbol does not appear and pressing it does nothing. Restarted several times but still can’t submit. Not a TOM issue.
Screenshot:
deft tide
Switch get my snap by the Qr code this comes up not great want to share online your snap please fix this
eager lion
Platform: Switch
Issue: Unable to send QRCode for Dreamsnap submissions
Error: same as above
tawdry anvil
@peak pollen I have the same issue it gives me the score but I don't have triangle since patch
normal glade
Platform: Switch
Issue: can’t see this weeks DreamSnaps theme or make a submission
hearty cosmos
Platform: Switch
Issue: same as above, can’t see this weeks dreamsnaps theme
cunning kettle
Platform: switch issue same
tight prawn
Platform: Switch
Issue: Unable to submit DreamSnap
brittle ore
Platform:Switch
Dreamsnap voting seems to not be working. I keep getting repeat submissions after I've already voted for them. I saw a few submissions 10+ times.
celest juniper
Platform: PC Steam
Can't submit Dreamsnaps it says I have touch of magic in my shot but I don't. I only have 5 touch of magic dresses all on mannequins inside my house but I am taking a photo outside in the forgotten lands zone. Why is it saying I can't submit my photo to dreamsnaps?
river jacinth
Platform: PlayStation 4
Issue: can't submit any DreamSnap since update, not triangle button, despite meeting the criteria, two challenges now not able to submit
gleaming schooner
Platform: Switch
Issue: couldn't scan qr code AGAIN!
outer locust
Platform: Switch
Issue: my Dreamsnap for this week ( Rock Concert) is showing 0s across all of the tags , even though I used the Dreamsnap filter in furniture.
When I tried to scan the QR code, I got an Access Denied message.
hoary halo
Platform PC Issue can't submit dream snap because it says there is a touch of magic item in the photo and there isn't
dry forum
Platform:Switch
issue: can’t take screenshots while in camera mode
Suddenly I can not take screenshots while in camera mode, while QR codes are still broken. This means I can’t take different versions of my dreamsnap to get feedback or decide which to use. I’m so upset by this.
lime kelp
Platform: PS5
Issue: Unable to submit a dreamsnap, the triangle button never shows up at all, it did it for this one and the last one
wind elk
Platform: PC
Issue: I have claimed today the rewards for the Dreamsnap with a thematic of bags (2.500 moonstones according to the message), but I received less. I had 3000 something moonstones and with the reward I ended with less than 5000, no more, so I didn't get the right amount.
Screenshot/Video: I don't have any because I didn't thought I would receive it wrong
shrewd geyser
Platform: Xbox One
One of the pictures I was just voting on in the Rock Concert Snap, when I tried to enlarge it, the picture got completely messed up. This is the first time I’ve seen this issue.
silver falcon
Nintendo switch.
Checked mail. Rewards for dreamsnaps are blank. Hit claimed. Recieved nothing.
I saved the game, restarted, still blank with no rewards
wispy nacelle
PS5 the icon to send my completed DS is gone. I restarted, deleted the game and reinstalled. started yesterday I left it overnight but nothing has changed.
slender knot
Platform: Steam (PC)
Issue: Wrong amount of Moonstones
Screenshot/Video:
This bracket usually gives me 
1200 at least, but has only given me 900? I'm very confused 😭
paper pike
Platform: Switch
Issue: image is pretty self-explanatory but clearly the voting process doesn’t work properly
grave brook
Platform: Nintendo Switch
Issue: I can't submit my dreamsnap because it's not correctly counting my tagged items.
It says I only have 2/6 and 2/5 and supposedly 0 TLK items, while I used almost nothing but!
grave brook
lime kelp
Platform: PS5
Issue: Unable to submit a dreamsnap, the triangle button never shows up at all, it did it for this one and the last one
lofty breach
Can't submit dreamsnap. It's not counting items correctly
Platform: PC
raw summit
Platform: Switch
Issue: items didn't count in dreamsnap even tho they are there. Picture was taken in Oasis.
shrewd geyser
Platform: Xbox 1
Issue: voting option is not visible. This has happened multiple times now today in voting for Hakuna Matata DreamSnaps. Expanding the picture will NOT reveal it.
gray idol
Hi I haven't received anything from my dream snaps
misty oracle
PS5
Issue: This is like the 4th or 5th dreamsnap I've been unable to submit anything for. No option available. Nothing fixes it.