**Please post here if you're having Crashing-related issues on Switch.
Use the format below:**
Screenshot/Video:```#[Archived] Update 13 - Crashes on Switch
neat stone
turbid gate
I am having game initialization error #1.
muted prawn
While decorating in the Forgotten Lands, I put a lush sinister tree down and my game crashed. I had done ~2 decorating sessions prior (loading furniture tab, moving/placing furniture, exiting out) and this was my third.
hollow pilot
Platform: Switch
Since the day of update, five minutes ago, I have not been able to connect to the Disney server’s . My wifi is working fine. Everything switch wise is fine. But I can’t connect to the Disney dreamlight servers.
hallow bear
Game freezes after interacting with NPCs. No options on the screen and all buttons are unresponsive. Camera can still move but character can't move or do anything.
nimble creek
Platform : Switch
Issue: my game keeps going offline. even when I'm not offline. I apologize if this is not the right place to put it. I didn't know where I could make my comment known.
leaden swan
Mine keeps freezing and is just running super slow. And when I try to move things around where my hand is on the screen is off center from the view of the screen so I kinda have to guess how to place stuff
harsh dagger
Had 4 crashes in 3 hours yesterday, never had that many before, maybe 1 or 2 a week pre update. Game keeps freezing/lagging, pick up some wood needs a few seconds to think about it, hit rocks same again just lags, pretty much the same with any activity at the moment. 3 more crashes today so far, and another, it's getting ridiculous now.
gilded sparrow
I have had a lot more crashing since the update. Seems to happen about once an hour. One crash occurred when traveling to Eternity Isle, one happened while in Eternity isle and I was just walking around. Happened again when traveling back to the valley. And then in the valley happened again while just walking around. It's making sure to be consistent on crashing once an hour.😆 The last one I went to talk to Pumba and then it froze. I could not back out of it or go to the start menu. There is still animation and sound, but I was stuck there and had to restart.
pallid pivot
Mine crashed randomly while gliding in the plaza, and later while jogging in the meadow
harsh dagger
Mine crashed randomly while gliding in the plaza, and later while jogging in the...
8 so far in less then 24 hours, never doing the same thing as well to cause it. Travelling to EI, crashed immediately after loading the game, entering Scrooges and just doing activities around the valley and it's also very laggy.
wooden raptor
The lagging is getting worse since this latest update.
next kernel
Crashing multiple times when talking to characters or mining. Happening on both my Switch and my sister's.
harsh dagger
and more crashes today, and the lagging continues to make doing the most basic tasks super slow
marsh umbra
How the crash occurred: Game essentially "froze" while interacting with NPC (Mushu). No screen menus show, no buttons will load a menu or perform their intended action. Camera can be rotated with the right analog stick, though the character and NPCs are all not moving and unable to take action.
pallid pivot
It crashed again today. Once while I was trying to return to the Valley from the dlc, and just a minute ago trying to enter the witchy house style
onyx venture
Platform: Switch
How the crash occurred: Continuously stuck on loading screen during Crossplay with Xbox.
harsh dagger
Yet more crashes on the switch, approaching 30 now since the update
ember forum
How the crash occurred: Stuck on Welcome Pumba screen. House has vanished. Controls are unresponsive. Characters and background continue moving around.
copper ginkgo
Well this just happend on my switch 😂
pallid pivot
Crashed again while trying to access the premium shop
grizzled path
I am unable to pick up herbs from the ground, none of my rock spots and fruits are regenerating, so i am unable to do some royal/event tasks, and my game gets glitchy when I start walking.
golden portal
I am getting this error code
next flare
Game freeze/Crash when trying to welcome Pumbaa. I saved before my first attempt - at the plaza. It crashed, so I quit and reloaded. It froze at my house.
grave coral
I keep getting this screen
zealous fern
Anyone else that wants to hop out a conversation with a character and the little menu with options with characters just dissapears and you can't do anything anymore?
midnight cloak
still having the initialization error 6 as soon as I try and get into the game and its been 2 months of back and forth with support with no answers. Is there any update on getting this fixed? I appreciate any help.
left storm
I don’t have an image but my game keeps crashing when trying to return from EL. It’s fine getting there and spending time there but on the way back it crashes.
civic kindle
Played one day on the new update came back to it today and I lost about 2 weeks of progress including the items from the last starpath that I had purchased more moonstone to get 😭
worldly anvil
Game is crashing more since update. It also takes a full 2 minutes to go in/out of any buildings. The lag is really bad. I'm not able to collect explosions (coins, fish etc) bc my character is so slow and the game is non-responsive.
gaunt zinc
At least twice daily my game freezes when I go to interact with any character. The animation will happen like we are chatting but no quest option, chat option, gift option, or hang out option ever pops up. I am unable to back out and am forced to restart my game.
stable dew
I keep having issues connecting and staying connected to the internet in game. Its not my internet bc all my other internet using devices aren’t having issues and the other switch user in my home can connect to DDV just fine
jolly apex
Freezing and crashing. I exited mulans home and it just froze. Everything else was moving and working fine, but I couldn't move my character or enter a different screen.
pallid pivot
Crashed again while equipping a favorite outfit
limpid sail
@ember forum I'm stuck with the same issue 😕
swift shadow
I don’t have a screenshot, I’ll edit this if I get one next time, but I am crashing VERY frequently the last 3 days. I’ve been playing 3 weeks so I don’t even much furniture or as many characters and constantly the game closes saying “an unexpected error occurred” especially when I’m going to someone else’s valley. But it’s been happening just when I’m walking and not doing anything else? It’s making the game so difficult to play because it’s so frustrating
untold path
Also crashing today. Screen went black when talking to Scrooge and trying to upgrade Chez Remy