[Archived] Update 13 - Multiplayer Issues

[loud ferry]

**Please post here if you’re having Multiplayer Issues.

Use the format below:**

Issue:
Screenshot/Video:```

[junior tartan]

Platform: Xbox Series S/Switch
Issue: cannot drop items for other player to pick up

[unkempt shoal]

Platform: Xbox series x
Issue: it was working fine yesterday but today when my friend comes to my Scrooge shop and tries to purchase anything, it gives her error code 6. 😒

[stoic bridge]

Confirmed ... happens to me to on a different platform:

Platform: PS5 (guest, player), Apple Arcade (host)
Issue: Receiving an error "Purchase failed because of item availability error. (Error Code: 6)" when attempting to purchase some (but not all) clothing and furniture items in a multiplayer game hosted by an account using Apple Arcade.

(Please disregard the "Disconnected" message as it is unrelated; the purchase error occurred multiple times prior to the server being disconnected here accidentally by the other player when their iPhone screen locked/closed while hosting the multiplayer game.)

Further information added per request:

• The guest attempted to purchase the item prior to the host interacting with the item at all
• The host was able to buy the item after the guest received this error message while the guest was still in the game
• After the host purchased the item, the item still appeared in the store for the guest (still in the host's game), and the guest received the same error code

[stoic bridge]

I think I figured out more:

When in someone else's game, when I buy an item from the store, it gives me the item from the opposite side of the store. For example, when I bought a pair of glasses from the left side of the store, instead of giving me the pair of glasses, it gave me the small furniture item across from the glasses on the shelf on the right side of the store.

For example, when I buy the furniture in the middle of the store, it gives me the clothes instead, and then I'm no longer able to buy the clothes, and get the error 6 code when I go to the clothes displays.

This may only happen downstairs in Scrooge's Shop, but I'm not completely sure about that.

[frosty kindle]

Platform: PS5
Issue: also having the issue of a guest getting the alert of “purchase failed because of item availability error. (Error code: 6)” when trying to purchase some things from my shop (myself and guest are both on ps5)

[stoic bridge]

Platform: PS5 (guest), Apple Arcade (host)
Issue: When the guest drops a gem in the host's game, one of the following happens:

• Nothing abnormal happens, host can see and pick up the gem the guest dropped
• The host cannot see the dropped gem
• The host can see and pick up the gem, but the gem appears as and is a completely different gem than the guest dropped and is the different gem when the host picks it up ... but the gem is the correct gem in the guest's game, and the gem is the same gem the guest dropped if the guest picks it back up

[stoic bridge]

Platform: PS5 (host), Apple Arcade (guest)
Issue: After a harvest explosion occurs (when multiple of the last acquired item appears with red shine) that was initiated by the other player (happened while a host and a guest):

• The red items the other player (not you) picks up do not disappear while the timer is active.
• After the timer ends, only the ones that were not picked up disappear. (The attached picture are the ones that still appear after the timer ended, which were the ones that were picked up by the other player when the timer was active.)
• The player who did not initiate the harvest explosion cannot pick up the harvest explosion items during the timer or after.
• The only way to remove these items is to exit to the title screen and restart the game.

[stoic bridge]

Platform: Switch (guest), PS5 (host)
Issue: On the Switch, after inputting the code from the PS5 host, Switch receives message "Cannot start a multiplayer game due to an internal network error." Keeps happening.

[stoic bridge]

The "error code 6" issue in Scrooge's Shop during multiplayer is still happening

[lost oriole]

Pc to ps5 i have also tried. Switch to ps5 i keep geting this msg what does it mean

[modest lark]

Platform: PS5 (not sure what the other person was on)
Had someone else come to my valley & took her into scrooges shop and she wasn't able to buy anything, she tried a few items and none of them worked

[arctic plaza]

Platform: PC(guest and host)
Im playing with my friend on her valley but when we went into her shop it wont let me buy anything, even items i already own.
EDIT: had her come to my valley and she was able to buy things fine in my shop🙃

[tawny arrow]

Platform: PS5
Issue: Several times (sadly, I didn't catch it until recently) I've gone to my friend's world (She's on PS5 also and UK based and I'm US if it matters) to check if she has new stuff in her shop. It allows me to "buy" the item and takes my money but when I go to place the items it turns out it didn't actually work and I don't own the items despite losing out on the money.