#[Archived] Update 12 - Crashes on PlayStation

1 messages · Page 1 of 1 (latest)

full cairn
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**Please post here if you're having issues related to Playstation Crashes.

Use the format below:**

Issue:
Screenshot/Video:```
grizzled pivot
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Platform: PS5
This happens every time i try to open the game. I cant quit, I have to close the game.

next igloo
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Platform PS5
Issue: i cant enter the game because of error

wind patio
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Platform: PS5
Issue: Game just crashed while looking at the events menu

twin moth
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Ps5
Issue: game error won’t load

river thicket
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Same issue on PS5

cunning cairn
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Ps5
They really need to stop releasing new content for this game and just fix these crashes on all platforms. I'm playstation 5

brittle rover
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ps5
game crashes whenever i try and view my dreamsnap submission

split hearth
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My game has crashed 7 times in the last 30 minutes. On PS5

fresh sail
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PS4
My game will crash randomly. I thought they fixed this problem 😞

vague sage
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PS4
Game keeps opening to taking a picture with Mulan's shadow box and crashes when I try to exit. Unable to do anything else.

viral agate
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PS5
Game crashes each time I look at the "event page" where the dream snaps are.

plain coyote
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PS4
Issue : the game crashes when I welcome Tiana and when I build her house

small solstice
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PS5
Not a crash, but have no where else to post PS performance issues. The loading times have gotten worse since this update. Also, exiting to the title screen takes longer than loading into the game.

keen lodge
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PS4
I just installed the update and played for 5 minute before I crashed. During the crash all I was doing was voting for Dreamsnaps. It’s seems that after every update now I should expect crashes when in the menu because this same issue happened last update as well.

bronze peak
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PS5
The game crashes when I try to pick up the memory for "a taste for literature" mission inside Chez Remy

floral siren
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Same here on PS5

crude hinge
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PS5 Issue:

The golden chest is faulty. (picture)

  • After collecting the coins, it does not appear. It only appears after you have been in a house (for example), but you cannot open it. Not even by teleporting again.
    Edited: The chest can be opened after restarting the game.

More bugs...

  • Characters glitch between objects, so you have to dismantle them first to free the people.
  • New alpha walls have appeared in the desert.
  • The loading time is significantly longer than usual.
  • When switching between worlds, the black screen is partially pixelated.
  • The styling and building menu stutters a little.
  • Some character dialogues are still in the original English language.
silver dew
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Ps4
My game just crash 2 time in the last 10min.. frist buy looking the the event quest and the other by looking at the map..
It would be fun if you guys really fic all the crashes we can't even play properly. Also that I just bought the event with the moonstone...

cunning cairn
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Ps5
😭😭😭😭 CRASH!!!

plain coyote
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PS4
Issue : the game keeps on crashing I can't play for 2 minutes without crashing now it crashes when we take the photo for Tiana opening her restaurant I cant exit the photo if i did the game crashes and if i started the game again it brings me to the photo mod i'm stuck and upset 😩

abstract tendon
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On PS4 I'm getting alot more crashes in general but noticed specifically that when I open my current Dreamsnap submission and try to make it full screen or back out the game crashes every time. Also happening on Switch.

true hearth
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PS5 crashes 😭😭😭

pearl coral
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Playing on the PS5 & the game has crashed 6 times in a row over the past 5 minutes. This is getting ridiculous 😩

vague sage
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PS4 game crashes trying to open Tiana's house, placing items for Mulan's training camp and opening memory balls. Cannot continue any more quests till they're done. And jeesh the memory balls are everywhere and too afraid to open them.

abstract bobcat
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PS4
Constant crashing after just a couple of minutes
Crashed while sorting things in storage, crafting, walking… and it crashes before anything has a chance to save so I can’t make any progress. Bummer, was really excited for the new starpath.

sly raven
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PS4
I keep getting error CE-34878-0, when I change the resolution it sometimes "fixes" it. Haven't been able to play since yesterday because the game simply won't load because of this issue.

crude hinge
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PS5 Issue:
When decorating the island, you cannot place paths or fences near or under houses/objects.
This is only possible if you put the objects to one side for a moment. Same thing with the DDV fountains (teleporters).

forest dome
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PS4 and won’t let me welcome Tiana

versed summit
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PS4
Game continues to crash. I haven't been able to play since April. Last time I tried two days ago the game crashed as soon as I loaded in past main screen.

steady harbor
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Platform: PS4
Issue: game continues to crash with 5-10 minutes of opening. I played for a while earlier in eternity isle with no issues, switch to the main land and crashed after 15 minutes there. Game is now loading in in the main land and crashes within a few minutes of opening. Most crashes for a while now since getting the expansion a month ago only happen when it dreamlight valley.

high herald
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Platform PS5
Continual crashing when game loads up. No error codes given. Nothing specific to cause it, will just crash randomly within a couple of minutes of loading the game.

ocean oasis
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Ps5
I start the game and then crash instantly. I dont cant play it.

crude hinge
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PS5 Issue:

Changing the house skin is not possible.

  • All houses are available or displayed in the list via the construction menu. But if you click on your house to replace it, not all house skins are displayed.
    You can't scroll down any further, even though you can!

Even restarting the game and the console doesn't resolve the possible error.

Houses not displayed:

  • Susi's house
  • Corona Castle
  • Hawaiian house
    and a few others...
    (the houses are not activated in any other way in DDV either)
shut estuary
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Platform ps5:

Issue: infinite loading on isles black screen wont go to next one

brave lion
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PS4: I keep crashing when interacting with Kristoff’s stall. It’s almost 50/50 chance the game crashes if I buy from him.

plain coyote
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PS4 : game crashing if i buy from kristoff or Gofy
It crashes if i enter Daisy shop or Tiana restaurant

tiny kiln
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Hi to all. I need help with game crashing... Since the Tiana update my game started crashing after loading. Current game version is 1.12.1.76. I've done a full initialisation of my PS4 and the PS4 OS is up to date. I reinstalled the game but it's still crashing. After first start the game downloaded the save data from cloud. Crash error is CE-34878-0. Any suggestions?

shut estuary
empty shard
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Platform: PS5
Issue: everytime I go to load the game it will crash after 5 minutes. Now when I try to load it it’s less and less time I can play before it crashes. Now it just crashes once my character loads into the game. It’s unplayable 😦

lyric charm
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Platform: PS5
Issue: The game loads to picturemode and crashes right after taking the pic. I'm doing one of Tinanas quests (can't remember the name)

sweet hornet
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Platform: PS4
Issue: Occasional freezing when trying to exit character's house which has been ongoing issue for months. New issue, game freezing when suspending application and resuming again, forcing me to close the game and reopen it.

balmy tartan
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Platform: PS4
every other time I do something my game freezes. Its like its lagging.

brave lion
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PS4: just crashed when selling at the new bayou goofy stall.

slow edge
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PS5
Random crashing stuck on load screen

plain coyote
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PS4
Cloud save is not working for three days now my internet connection is good but still cloud save not working

abstract bobcat
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PS4
Following up on my comment from 8/23/24.
Still zero improvement. Game continues to crash shortly after starting. Everything seems to cause it to crash. Unable to complete star path in the least, can’t play long enough for it to make progress or save. Really frustrating.

scenic crow
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PS4: every time I make purchases from the premium store it crashes. So far, I THINK I have all my items, but my moonstones definitely are gone and it says I purchase them. Has been happening over 8 months

latent halo
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So I can not save to cloud all I get is a loading symbol then it crashes

plain coyote
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PS4
Please fix the cloud save as soon as possible we can't play like this I lost 3 days of progress because the game is keeping on crashing and I can't even do cloud save now please please we don't need more problems in the game fix the cloud save I'm so sick of the issues in this game

sick shoal
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Platform: PS5
Issue: Game crashes randomly every few minutes making it effectively unplayable. Sometimes it happens when standing still or doing other tasks, but I've noticed it most frequently happens when just entering a new biome. I should also note we have another user on the same console/device that has been playing since the game came out and their game does not crash at all. This is a new game (since mid Magnolias star path) by a different account on the same console that seems to run into this issue only.

arctic ether
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PS5
Crashing immediately as game loads. Can’t play game. It has crashed 6x. Deleted game and redownloaded and it loaded once but “X” didn’t work so turned game off and immediately crashed again.
Is this how I get help? Is there somewhere else I should report it to?

pearl coral
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Platform: PS5
Issue: Game is continuing to crash almost immediately after opening with no clear cause. I left the room for a few minutes with the game open & it crashed again while I was gone. It's becoming increasingly difficult to really do anything without having to spam the save button to ensure I don't lose too much progress. PLEASE fix this.

hoary tinsel
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Platform: PS5
Issue: it‘s crash, when i pick Plants, decoration etc ._.

verbal pier
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here's a sequence of crashes:

  • 22 seconds after game launch, no action taken
  • 1 minute & 39 seconds after launch, managed to drop some items on the ground that time
  • 1 minute & 4 seconds after launch, managed to have one conversation with a villager

this is absurd

errant oyster
high herald
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Game continues to crash upon loading rendering it unplayable. Disappointing considering paid for game at original release and DLC recently. GL Support giving generic responses which are absolutely no help.

errant oyster
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Hi, I am getting CE-108255-1 error only in this game randomly, sometimes I can play one hour, sometimes it just crash when it loads and I move one step... It is the same problem as above from @hoary tinsel . I have tried everything suggested by PlayStation support, but it is not my console and it is not fixing anything... Is there anyway we can read a more detailed log of the issue anywhere so we can receive any help? Considering the price of the game + expansion and the more than 100 hours playing it... I guess we should be able to trace this error and fix it. What can we do to help you understand the issue? As I was saying, the rest of the games work perfectly and this is happening since three days ago and it is random (very frequent, making the game unplayable), so I can send you a "step to reproduce".

brazen tangle
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Unable to start the game. Where it says press any button to continue. I do and nothing happens. Game is up to date and so is the system.

opal shore
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Game crashes whenever I pay for Tiana’s house to be built in the valley 😦

abstract bobcat
brave lion
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PS4: my game crashes every time I go into furniture mode to remove the new bonfire that summons villagers!! Twice in a row!

plain coyote
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PS4
Cloud save is not working for 10 days now Iost my progress twice because of the crashing not be able to save the game. When are you planning to fix this ??
You don't care about your players you don't try to fix the game please do your job and get the game fixed

opal shore
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After the update I’m still unable to pay for Tiana’s house and the game keeps crashing when going to the map and at random times. I’ve been loyal and patient to a fault. They need to do better!

brave lion
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PS4: my game continues to crash when interacting with stalls. So far this afternoon both Moana's boat and two different Goofy stalls have crashed it. This has been happening since the Mulan update! It's very hard to refill fish stocks and garden when you can't buy seeds or get fish.

wary crown
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PS4:
Game keeps crashing. Mostly while in menus. Crashing a lot.

trim bloom
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Ps4: game crashing when interacting with stalls and hosting other players

neon palm
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Ps4: My game started crashing on the valley after daisy/oswald update It has got worse over time to the point it often crashes within minutes of loading and has become unplayable when in the valley. Strangely, it doesn't crash when I am in Eternity Isle. I have tried everything on console in safe mode that has been advised online except fully intititialise system then reinstall ps4 software, which I don't want to attempt. It's just so frustrating 🤔

short zinc
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PS5:
My game crashes so often now it's hard to even doing very much. When trying to join other players games, or even hosting I'm crashing. Going to one of goofys stalls I'm crashing, decorating I'm crashing. It's really getting annoying. Hopefully it gets fixed soon. 🙏🏻

plain coyote
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PS4
With all the crashes the cloud save still not working i got conflict cloud save and when i try to save to my cloud it says failed to save to the cloud i'm so afraid of play because i don't my game to crash and give me corrapted data and lose my progress i hope you fix this with the new update it so frustrating

quasi jacinth
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PS5
Unlocked Forgotten Lands and game crashed. Now the game cannot even start up without closing.

eager herald
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PS4 my game won't even load it freezes on the loading screen

pure knot
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Ps5 can’t access game, everytime save loads, it crashes