#[Archived] Update 12 - Can't Pick Up Items

1 messages · Page 1 of 1 (latest)

vapid nova
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**Please post here if you're having issues related to Picking Up items.

Use the format below:**

Issue:
Item Name:
Screenshot/Video:```
velvet onyx
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**Please post here if you're having issues related to Picking Up items.

Use the format below:**

Issue: can’t harvest herbs 
Item Name: any herb 
Screenshot/Video:```
humble remnant
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Platform: switch
Issue: can't pick up furniture that are "inside" areas (like Gaston's hidden areas - inside waterfall), the camera won't allow it. Pretty much anywhere where the camera angle has to do some gymnastics 😅
Item name: any items in those areas

(This was an issue before the update too)

severe hollow
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Platform: Xbox
Issue: Can not pick up Memory Orb for Rapunzels page on the floating island bu the telescope. Memory orb gets stuck behind foliage.
Item Memory Orb

humble remnant
weak barn
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Platform: PC / game pass
Issue: can't pick up memory in chez remy for A taste of literature quest
Item name: memory orb

onyx pulsar
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Platform:PS5
I cant pick up the Inauguration Ribbon! Probably i didnt put close enough to Tiana's Meal Stall because the quest didnt progressed, but now I cant pick it up, so im stucked with the quest!

celest swallow
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Platform Nintendo Switch
Issue Can not pick up any bamboo at all
Item Name Bamboo

dense marten
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Platform: Mac
Issue: cannot pick up multiple items that are too close to pond in meadow - originally a pet food bowl that has been there for multiple updates, now I stupidly put a picket fence too close and now a post is stuck as well

drowsy dawn
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Platform: PC
Issue: Stuck mist in Rapunzel's' tower
Item Name: Mist
Screenshot/Video:

fresh plank
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Platform: PC
Issue: Can't get close enough to pick up mist. It is like there is a barrier around it.
Item Name: Mist
Screenshot/Video:

visual tinsel
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Platform: Nintendo Switch.

Issue: After Jafar's Level 10 Friendship Quest was finished, I placed an Attorney Stand in the Isle. But then I can't pick it up anymore to move it or get rid of it. The only way to remove.it was to place a house on top of it.

Item: Attorney Stand.

warm oak
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Platform: PC
Issue: I placed the Attorney Stands in the "Ruins" of Ancient's Landing, thinking that's where they needed to be placed during Jafar's Level 10 quest, now I cannot pick up them up!
Item Name: Attorney Stand

craggy citrus
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Platform: switch
Issue: I can’t pick up items above the flower play table (I took screenshot in the daisy’s shop)
Item Name: Flower play table
Screenshot/Video:

elder tinsel
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Platform: PC-Steam
Issue: I can't take the memories because it's to close of Simba. I tried to leave and come back in the restaurant; nothing change. I try to make move Simba when I took a picture with him; nothing change.
Item name: memories

eager venture
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PS5
A green chest spawned in the rock border between the Forgotten Lands and Sunlit Plateau. It had plenty of space to spawn anywhere else, but there it is. I can't interact with it, regardless of the fence.
Green Gift Chest

pallid cedar
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Platform: PC, but possibly others
Issue: Items spawn on "un-pickupable" surfaces, or near tress, and when I try to pick them up, my character gets animation locked and freezes, and I have to close the entire game. If I can't pick it up there, should not spawn there.
Item Name: Any pick up item or harvestable (garlic, marshmallows, pixels, flowers, etc)
Screenshot/Video:

celest hound
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Platform: Steam
Issue: can't pick up the letter from the advice box in the quest "Ask Daisy"
Item name: Letter
Screenshot:

eternal escarp
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Platform: PC- Steam
Issue: Cant pick up
Item Name: attorney stand
Screenshot/Video:

rotund geyser
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-PC
-cant pick up or move item on the beach
-Unsure, its either sand or something leftover from a quest, it has a watery animation

indigo pawn
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Platform: Steam/PC
Issue: Placed item "attorney stand" can't be picked up
During the Quest "Trial of Eternity" I misplaced the attorney stands in the ruins instead of the Ancient ruins and now I can't pick them up anymore.

torn osprey
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Platform: Steam/Steam Deck
Issue: Trying to collect Glimmer in the Frozen realm and it’s stuck in a bush.

neon moss
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Platform: PC (Steam)
Issue: Can't pick up the softwood because it's underneath this Flowering Ancient Tree. I pressed E and now my character is stuck and can't even open the menu to exit the game...
Item Name: Softwood

blazing plover
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Platform: Xbox Series X
Issue: Essence of Wisdom not showing but has Essence of Benevolence.

native summit
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Platform: PS5
Eternity Isle - The Borderlands
There are a few invisible obstructions in this area. One of them is preventing me from being able to claim coins. See attached video.
My character cannot walk through these spaces and the path is obstructed.
I obviously can't place furniture on the spot with the coin since the coin is there.
However, the second obstruction shown DOES allow me to place furniture on that spot. But when I move the furniture from that spot, the invisible obstruction returns.

ETA: These obstructions have been there for months. Even before the coin dropped in that first spot. I hoped that the coin dropping where the obstruction was would somehow override whatever bug was happening. But now I have a floating coin I can't get rid of on top of what was already an annoying obstacle.

craggy grove
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Platform: PC (Steam)
Issue: Cannot pick smaller objects up on this specific table. I have 3 tables that I can't remove from the game because the tiny object cannot be targeted.
Item Name: Monster Inc. pencil holder, soda can, peppermint candy, snack bowl.
Screenshot/Video: